Customer Solutions Manager at Techtinium · Chennai · 8 - 12 years · ₹10L - ₹60L / yr · Profitable · Posted 13 Oct 2026
About the Role
Techtinium Technologies is hiring a Customer Solutions Manager to help build an AI-powered advanced production scheduling (APS) platform for manufacturers. The platform helps production planners build better schedules faster - replacing spreadsheets, legacy APS tools, and the manual workarounds planners build around scheduling systems such as SAP PP/DS, Siemens Opcenter, and PlanetTogether. The platform is used in aerospace, defense, and industrial manufacturing sectors.
This is a hands-on, customer-facing engineering role requiring deep ERP knowledge, not just conceptual familiarity. You will work directly with the existing and potential customers as one of the first specialized technical hires, with genuine influence over how the company approaches ERP-heavy accounts.
The role spans two connected areas:
- Customer Implementation & integration — working directly with customer IT and planning teams to extract and map master data (BOMs, routings, work centers, capacities, orders) out of the customer's ERP and into the platform, and designing clean, reliable data integrations for live production use.
- Competitive & Sales Support — bringing real advanced planning/scheduling implementation experience into the sales process, helping prospects understand concretely where the platform outperforms ERP-native scheduling tools (e.g. SAP PP/DS) in practice, and shaping proof-of-value engagements.
Key Responsibilities
1. Implementation & Integration
● Lead technical discovery with prospective and existing customers running ERP systems (commonly SAP, but also Oracle, Infor, and others), mapping their production planning data model and processes to the platform's implementation requirements.
● Design and build data integrations between the customer's ERP and the platform, including master data extraction and ongoing sync.
● Own the technical execution of proof-of-value (POV) engagements end-to-end from data extraction through pilot scheduling results.
2. Competitive & Sales Support
● Serve as the internal and customer-facing expert on where incumbent ERP-native planning/scheduling tools fall short operationally, and translate that into sharper competitive positioning.
● Support sales conversations and shape proof-of-value engagements at ERP-heavy accounts.
3. Product & Customer Support
● Partner with the product team to prioritize integration and platform requirements that support customer deals.
● Provide day-to-day customer solutions engineering support -configuration, troubleshooting, and training
What We're Looking For
● 4+ years of hands-on ERP experience, with direct work in production planning modules (e.g. SAP PP).
● Practical, configuration-level experience with an advanced planning / detailed scheduling module (e.g. SAP PP/DS), ideally including at least one full implementation or migration project.
● Working knowledge of ERP data structures relevant to production scheduling: BOMs, routings, work centers, capacities, planned/production orders.
● Experience integrating ERP systems with external systems.
● Strong communication skills - comfortable running technical discovery calls directly with customer IT and planning teams.
● Based in India, with the ability to work some overlapping hours with US-based team members.
Nice to Have
● Experience with SAP specifically, including S/4HANA embedded PP/DS and how it differs from legacy APO-based scheduling tools.
● Exposure to integration with adjacent planning/execution systems (e.g. SAP IBP, EWM, or MES systems).
● Prior experience at a manufacturing company (in-house), or a consulting / systems integration background.
● Startup or small-team experience — comfortable with ambiguity and wearing multiple hats.
Why This Role
● High-visibility, high-impact position at an early-stage company where your work directly shapes customer wins.
● Work alongside real manufacturing customers solving real production scheduling problems.
● Small team, fast decisions, no bureaucracy.
About Techtinium
Techtinium is a product engineering company helping customers across the globe build technology products that serve millions of users. We design, build and deploy software and AI products across a range of industries including manufacturing, enterprise, healthcare, e-commerce, and digital content. Over the years, some of our client engagements have grown into dedicated product companies of their own. We are a team of expert product designers, developers and research engineers working with customers across the globe, giving us an opportunity to experience diverse industries, cultures, and ways of thinking.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full-time, permanent position implementing, supporting, and optimizing enterprise ERP systems for clients, with a focus on supply chain, manufacturing, and planning modules. The role is client-facing first: success depends as much on clear, polished communication as on functional expertise.
Required
Polished client communication: able to run status calls, present findings, and manage escalations with professionalism and composure
Ability to translate technical concepts — configurations, integrations, system behavior — into plain language for business and executive audiences
Career at an IT services company, systems integrator, ERP vendor, or consulting firm (e.g., Accenture, NTT Data, Wipro, Infosys, ERP-partner boutiques) — required; candidates whose ERP experience is exclusively in-house at a single employer will not be a fit
5–8 years in enterprise ERP (any major platform: Oracle, SAP, Workday, Dynamics, NetSuite)
At least one full-cycle implementation: requirements, configuration, testing, cutover, post-go-live support
Functional depth in SCM-adjacent modules: inventory, order management, procurement, costing, or planning
Integration exposure: REST/SOAP APIs, third-party system connections, data migration
Clear written deliverables: documentation, status reports, and issue summaries that nontechnical stakeholders can act on
Preferred
Experience presenting to steering committees or client leadership
Multi-industry client exposure
Experience automating support or testing workflows
Reporting/analytics tooling (BI, embedded ERP analytics)
About the Opportunity
We are looking for a Product Growth Manager to drive product integrations, partner collaborations and product adoption across a growing technology platform.
The role involves working at the intersection of product management, technology and business partnerships. You will be responsible for identifying integration opportunities, translating business requirements into product specifications, coordinating with engineering teams and ensuring successful implementation of integration solutions.
You will work closely with internal stakeholders and external partners to drive seamless integrations across multiple business systems.
Key Responsibilities
Product Strategy & Integrations
- Develop a holistic integration strategy, focusing on seamless integrations with marketplace, ERP, POS and WMS systems.
- Identify key API requirements and facilitate smooth data flow between interconnected systems.
- Define product requirements and prioritise features based on market demand and partner feedback.
- Drive change management initiatives to ensure successful adoption of new integrations.
Product Execution & Delivery
- Work closely with engineering and design teams to translate business requirements into technical specifications.
- Ensure timely delivery of product enhancements and changes, adhering to defined scope and quality standards.
- Collaborate with cross-functional teams to align integration goals, priorities and execution timelines.
- Demonstrate strong problem-solving skills and attention to detail while managing complex integration projects.
Partner & Stakeholder Management
- Collaborate with integration partners to understand their business requirements and manage integration timelines.
- Build and maintain strong relationships with integration partners.
- Act as the primary point of contact for partner inquiries and feedback, representing partner requirements internally.
- Continuously evaluate and optimise partner performance to drive mutual success.
- Communicate product updates and roadmap changes to internal stakeholders and external partners.
- Provide regular progress updates, highlighting achievements, challenges and potential risks.
What We Are Looking For
- Strong understanding of product management and product execution.
- Familiarity with APIs, third-party integrations and system-to-system data flows.
- Ability to work with technical teams and translate business requirements into product specifications.
- Experience collaborating with external partners and managing integration projects.
- Strong stakeholder management, communication and problem-solving skills.
- An entrepreneurial mindset with the ability to take ownership and adapt to evolving business requirements.
- A customer-centric approach to product development and execution.
Work Environment
- Five-day working week.
- Work-from-office environment.
- Opportunity to work on complex product integration challenges and collaborate with cross-functional teams.
Key Responsibilities
ERP Transformation Leadership
* Lead enterprise-wide ERP transformation initiatives across multiple business functions.
* Drive ERP strategy, process standardization, and digital transformation programs.
* Act as the single point of ownership for ERP implementation and business process redesign.
Business Process Analysis & Design
* Conduct stakeholder workshops to understand business requirements, challenges, and pain points.
* Analyze current-state (AS-IS) processes and design future-state (TO-BE) workflows.
* Personally create and maintain BRDs, FRSs, process flows, swimlane diagrams, and user stories.
Solution Design & Implementation
* Lead fit-gap analysis and solution design discussions.
* Define master data structures, security roles, maker-checker controls, and reporting requirements.
* Work closely with implementation partners to configure ERP solutions aligned with business requirements.
* Oversee data migration, UAT, training, and change management activities.
Governance & Stakeholder Management
* Manage project scope, timelines, risks, dependencies, and budgets.
* Partner with Finance, Operations, Technology, and Leadership teams to ensure business alignment.
* Provide regular project status updates and executive-level reporting.
* Build consensus across cross-functional stakeholders and drive timely decision-making.
🔹 Required Experience
* 10–15 years of experience in ERP, business process transformation, or enterprise transformation.
* Minimum 2 successful end-to-end ERP implementation projects.
* Proven hands-on experience creating BRDs, FRSs, process maps, workflows, and business specifications.
* Strong understanding of key enterprise business processes, including:
* Procure-to-Pay (P2P)
* Order-to-Cash (O2C)
* Record-to-Report (R2R)
* CAPEX-to-Fixed Asset
* Revenue Recognition
* Inventory & Supply Chain Management
Ability to translate complex business requirements into scalable and practical ERP solutions.
We are growing company we need immediate sap EWM consultant
Immediate hiring
Immediate project deploy
Role Overview
We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.
Key Responsibilities
● Implement ERP applications at client locations
● Provide user-wise and department-wise training
● Understand and analyze client business requirements and map them in ERP
● Coordinate with internal and external stakeholders for data setup and documentation.
● Prepare user-defined reports and maintain proper documentation
● Handle end-to-end ERP implementation lifecycle.
● Provide post-implementation support and troubleshooting
● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.
● Manage multiple projects simultaneously in a fast-paced environment
● Ensure timely project delivery and meet utilization targets
Required Skills & Competencies
● Strong analytical, functional, and communication skills
● Understanding of business processes, preferably in the manufacturing industry
● Basic knowledge of SQL (ability to write simple queries).
● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)
● Ability to quickly learn new technologies and tools
● Strong problem-solving and multitasking abilities
● Ability to work independently as well as in a team
Eligibility Criteria
● Freshers or candidates with up to 2 years of experience
● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)
● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).
Important Notes (Mandatory Conditions)
1. This is a 100% Work From Office role (No Hybrid / Remote option available)
2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).
3.Accommodation and food are not provided (except during client-site implementation).
About AbleCredit
AbleCredit helps banks, NBFCs, and housing finance companies make faster, better-informed lending decisions through technology-enabled field verification, income estimation, borrower verification, and post disbursement portfolio monitoring. Our solutions enable financial institutions to improve operational efficiency, reduce risk, and accelerate lending decisions.
The Role
We're looking for a Manager – Pre-Sales & Solution Consulting to bridge the gap between customer requirements and our product capabilities.
As part of the Sales team, you will engage with prospective clients to understand their business processes, lending workflows, and operational challenges. You will evaluate solution feasibility, define the scope of Proof of Concepts (POCs), and work closely with Product, Engineering, and Operations teams to design solutions that align with customer requirements.
This role is ideal for someone who enjoys solving business problems, collaborating across teams, and translating customer needs into practical product solutions. While you will work closely with the Sales team, your primary responsibility is to ensure technical and business feasibility before a commercial commitment is made.
What You'll Do?
- Understand prospective clients' lending workflows, operational processes, and business challenges through discovery sessions.
- Gather, analyse, and document business requirements to determine how AbleCredit's platform can address customer needs.
- Conduct feasibility assessments for new client use cases and identify any product or implementation gaps.
- Define the scope, objectives, success criteria, assumptions, and timelines for client POCs.
- Collaborate closely with Product, Engineering, Operations, and Sales teams to design practical and scalable solutions.
- Recommend configuration approaches or process improvements based on customer requirements.
- Identify implementation risks, dependencies, and constraints early in the sales cycle.
- Support customer meetings by presenting solution workflows, product capabilities, and proposed approaches.
- Coordinate internal stakeholders to ensure POCs are well planned and executed as designed.
- Create clear solution documentation, requirement specifications, process flows, and implementation notes.
- Provide structured customer feedback to Product teams to support future product enhancements.
- Ensure a seamless handover of validated opportunities to the implementation or Customer Success teams once commercial discussions begin.
What We're Looking For?
- 2–4 years of experience in Pre-Sales, Solution Consulting, Solution Engineering, Business Analysis, Product Consulting, Implementation Consulting, or a similar customer-facing role within a B2B SaaS, FinTech, or enterprise technology environment.
- Strong experience gathering business requirements and translating them into solution designs.
- Ability to understand business processes and evaluate solution feasibility.
- Excellent communication and stakeholder management skills with the ability to engage business and operational teams.
- Strong analytical and problem-solving abilities with attention to detail.
- Experience coordinating with cross-functional teams including Product, Engineering, Operations, and Sales.
- Ability to manage multiple customer engagements simultaneously in a fast-paced environment.
- Comfortable preparing documentation such as business requirements, solution proposals, process flows, and POC plans.
Nice to Have
- Experience working with banks, NBFCs, lending platforms, or other BFSI organisations.
- Understanding of lending operations, credit workflows, field verification, or loan origination processes.
- Experience supporting enterprise software implementations or Proof of Concepts.
- Familiarity with APIs, system integrations, or workflow automation concepts.
- Experience using CRM and project management tools.
What Success Looks Like?
- Customer requirements are accurately understood and translated into well-defined solution plans.
- Feasibility assessments are completed with minimal rework during implementation.
- POCs are scoped clearly with realistic timelines and measurable success criteria.
- Strong collaboration between Sales, Product, and Engineering throughout the pre-sales lifecycle.
- Smooth transition of qualified opportunities to implementation teams with complete documentation and minimal knowledge gaps.
🔹 Role Overview
We are looking for an experienced Technical Project Manager to lead end-to-end ERP implementation, transformation, migration, integration, upgrade and go-live projects for international customers.
🔹 Key Responsibilities
• Manage ERP projects from discovery and planning through configuration, development, UAT, go-live and hypercare
• Manage scope, timelines, budgets, resources, risks, dependencies and escalations
• Coordinate functional consultants, developers, QA, DevOps and customer stakeholders
• Lead customer meetings, status reviews, UAT and go-live readiness
• Drive fit-gap analysis, integrations, APIs and data migration activities
• Ensure project governance, documentation, RAID logs and delivery reporting
• Manage SIT/UAT, cutover planning, production readiness and post-go-live support
🔹 Must-Have Requirements
✅ 7+ years of IT/ERP project delivery experience
✅ Multiple end-to-end ERP implementation projects
✅ At least one production go-live experience
✅ Strong experience in ERP implementation, migration, integration, UAT and transformation
✅ Customer-facing and cross-functional team management experience
✅ Experience with ERP platforms such as SAP, Microsoft Dynamics, NetSuite, Oracle ERP, Odoo, ERPNext or similar
✅ Strong stakeholder management and communication skills
✅ Excellent English communication skills
⭐ Odoo ERP experience is an added advantage.
🔹 Nice to Have
• International customer experience
• US B1/B2 visa / international travel experience
• PMP / PRINCE2 / Scrum Master / SAFe / ITIL / ERP certifications
• Experience in manufacturing, retail, distribution, supply chain, accounting or CRM
🚨 HIRING: SAP PP CONSULTANT | IMMEDIATE JOINERS PREFERRED 🚨
We are looking for experienced SAP PP Consultants for an exciting opportunity with a Hybrid Work Model.
📍 Location: PAN India
🏢 Work Mode: Hybrid
⏰ Shift Timings: 5:30 PM – 2:30 AM
⚡ Preference: Immediate Joiners
🔹 Key Skills Required:
✅ SAP PP Configuration & Fit-Gap Analysis
✅ Baseline Configuration & Data Migration
✅ Hypercare Support
✅ External Manufacturing & Subcontracting
✅ Third-Party Vendor Inventory Management
✅ Engineer-to-Order (ETO) Manufacturing
✅ MRP & Production Planning
✅ Discrete & Repetitive Manufacturing
✅ Work Centers & Routings
✅ Production Order Types
✅ Integration with SD / MM / QM / CO
✅ Functional Specifications
✅ Shop-Floor Dashboards & MES Integrations
✅ Custom Labels & Manufacturing Reports
🎯 Looking for candidates with strong hands-on SAP PP experience in manufacturing environments.
📩 Interested candidates can share their updated CV along with:
• Total Experience
• Relevant SAP PP Experience
• Current Location
• Current CTC
• Expected CTC
• Notice Period / LWD
• Contact Number
Please DM or share your profile with relevant candidates.
#Hiring #SAPJobs #SAPPP #SAPConsultant #SAPPPJobs #ImmediateJoiner #SAPRecruitment #ITJobs #HybridJobs #Manufacturing #SAPCareers #JobOpening #PANIndia
SAP Team Lead / SAP Business Process Lead (m/w/d)
Location: Remote
Employment Type: Full-time
Department: IT / Operations / Supply Chain
About Swissplast AG
Swissplast is a Swiss plastics technology company specializing in the thermoforming and deep-drawing of high-quality plastic components for various industrial applications. With operations across Switzerland and Germany, Swissplast Ag combines innovative production technologies, quality, and customer-focused solutions to serve a diverse range of industries.
About the Role
We are looking for an experienced SAP Team Lead / SAP Business Process Lead to take ownership of SAP-related processes across logistics, purchasing, order management, and manufacturing operations.
The ideal candidate combines strong hands-on SAP expertise with proven leadership experience and a practical understanding of cross-functional business processes. You will work closely with different departments, drive process improvements, manage SAP-related responsibilities, and ensure knowledge is effectively transferred across the organization.
Key Responsibilities
- Lead and coordinate SAP-related activities across logistics, purchasing, order management, and production
- Support and optimize SAP processes within SD, MM, and PP
- Manage cross-functional SAP projects and process-improvement initiatives
- Acts as a bridge between the European and Indian teams, translating the German team’s requirements into English and clearly communicating them to the Indian team through regular meetings and discussions.
- Take responsibility for department-level SAP activities and coordinate team members where required
- Analyze business requirements and translate them into effective SAP solutions
- Create, maintain, and improve SAP reports and business documentation
- Use SAP reporting and advanced Excel capabilities to analyze data and support business decisions
- Identify process gaps and proactively recommend improvements
- Ensure consistent SAP processes and effective knowledge sharing across teams
- Quickly learn company-specific SAP processes and independently take ownership of new responsibilities
- Train and support colleagues and transfer SAP knowledge effectively to other team members
Required Skills & Experience
- 5+ years of strong SAP experience, ideally in logistics, purchasing, order management, or related business processes
- Hands-on experience with SAP SD, MM, and PP
- Proven experience working on cross-functional SAP projects
- Demonstrated leadership experience with the ability to manage people and take responsibility for department-level activities
- Strong understanding of business processes within a manufacturing environment
- Experience in plastics manufacturing or a similar production environment is highly desirable
- Excellent Excel skills and solid experience working with SAP reports and data
- Native or bilingual English proficiency
- German communication skills are Mandatory
- Strong analytical and problem-solving capabilities
- Excellent communication and documentation skills
- Detail-oriented, proactive, and confident approach to work
- Ability to work independently while collaborating effectively with different departments
- Strong ability to learn company-specific SAP processes quickly and transfer knowledge to others
What We Are Looking For
The successful candidate will be a hands-on SAP professional and confident leader who can bridge the gap between business operations and SAP.
You should be comfortable taking ownership, solving problems independently, communicating with stakeholders, and driving improvements in a fast-paced manufacturing environment.
Experience in plastics or a comparable production environment will be a strong advantage.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Role: Oracle ERP Support Service Delivery Manager
Location: Marathahalli, Bangalore
Job Description:
Required Skills & Qualifications
Ø Experience: Experience in Oracle ERP Support (Cloud/EBS) and IT Service Delivery Management.
Ø Technical Knowledge: Understanding of Oracle ERP modules (e.g., Financials, HCM, SCM).
Ø Leadership: Small to Medium (15-40) Team management and development skills
Ø Communication: Good client-facing, negotiation, and communication skills.
Key Responsibilities:
Ø Service Delivery Management: Manage end-to-end support operations, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ø Lead incidents, problems, and change management processes, including supporting patches and new releases. Develop service dashboards, monitor performance metrics, and ensure adherence to compliance and risk management.
Ø Identify opportunities for automation and process optimization within ERP operations.
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Full Stack Developer - Averlon