Customer Solutions Manager at Techtinium · Chennai · 8 - 12 years · ₹10L - ₹60L / yr · Profitable · Posted 1 Oct 2026
About the Role
Techtinium Technologies is hiring a Customer Solutions Manager to help build an AI-powered advanced production scheduling (APS) platform for manufacturers. The platform helps production planners build better schedules faster - replacing spreadsheets, legacy APS tools, and the manual workarounds planners build around scheduling systems such as SAP PP/DS, Siemens Opcenter, and PlanetTogether. The platform is used in aerospace, defense, and industrial manufacturing sectors.
This is a hands-on, customer-facing engineering role requiring deep ERP knowledge, not just conceptual familiarity. You will work directly with the existing and potential customers as one of the first specialized technical hires, with genuine influence over how the company approaches ERP-heavy accounts.
The role spans two connected areas:
- Customer Implementation & integration — working directly with customer IT and planning teams to extract and map master data (BOMs, routings, work centers, capacities, orders) out of the customer's ERP and into the platform, and designing clean, reliable data integrations for live production use.
- Competitive & Sales Support — bringing real advanced planning/scheduling implementation experience into the sales process, helping prospects understand concretely where the platform outperforms ERP-native scheduling tools (e.g. SAP PP/DS) in practice, and shaping proof-of-value engagements.
Key Responsibilities
1. Implementation & Integration
● Lead technical discovery with prospective and existing customers running ERP systems (commonly SAP, but also Oracle, Infor, and others), mapping their production planning data model and processes to the platform's implementation requirements.
● Design and build data integrations between the customer's ERP and the platform, including master data extraction and ongoing sync.
● Own the technical execution of proof-of-value (POV) engagements end-to-end from data extraction through pilot scheduling results.
2. Competitive & Sales Support
● Serve as the internal and customer-facing expert on where incumbent ERP-native planning/scheduling tools fall short operationally, and translate that into sharper competitive positioning.
● Support sales conversations and shape proof-of-value engagements at ERP-heavy accounts.
3. Product & Customer Support
● Partner with the product team to prioritize integration and platform requirements that support customer deals.
● Provide day-to-day customer solutions engineering support -configuration, troubleshooting, and training
What We're Looking For
● 4+ years of hands-on ERP experience, with direct work in production planning modules (e.g. SAP PP).
● Practical, configuration-level experience with an advanced planning / detailed scheduling module (e.g. SAP PP/DS), ideally including at least one full implementation or migration project.
● Working knowledge of ERP data structures relevant to production scheduling: BOMs, routings, work centers, capacities, planned/production orders.
● Experience integrating ERP systems with external systems.
● Strong communication skills - comfortable running technical discovery calls directly with customer IT and planning teams.
● Based in India, with the ability to work some overlapping hours with US-based team members.
Nice to Have
● Experience with SAP specifically, including S/4HANA embedded PP/DS and how it differs from legacy APO-based scheduling tools.
● Exposure to integration with adjacent planning/execution systems (e.g. SAP IBP, EWM, or MES systems).
● Prior experience at a manufacturing company (in-house), or a consulting / systems integration background.
● Startup or small-team experience — comfortable with ambiguity and wearing multiple hats.
Why This Role
● High-visibility, high-impact position at an early-stage company where your work directly shapes customer wins.
● Work alongside real manufacturing customers solving real production scheduling problems.
● Small team, fast decisions, no bureaucracy.
About Techtinium
Techtinium is a product engineering company helping customers across the globe build technology products that serve millions of users. We design, build and deploy software and AI products across a range of industries including manufacturing, enterprise, healthcare, e-commerce, and digital content. Over the years, some of our client engagements have grown into dedicated product companies of their own. We are a team of expert product designers, developers and research engineers working with customers across the globe, giving us an opportunity to experience diverse industries, cultures, and ways of thinking.
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for an experienced Oracle Cloud Supply Planning Specialist with 10+ years of experience in Oracle Fusion Cloud SCM Planning. The candidate will be responsible for leading end-to-end supply planning configuration, translating business requirements into scalable Oracle solutions, and driving adoption of Oracle-delivered best practices with minimal customization.
Key Responsibilities
- Own the end-to-end Oracle Fusion Cloud Supply Planning configuration lifecycle.
- Configure and support Demand Management, Supply Planning, and Sales & Operations Planning (S&OP).
- Design demand forecasting, supply plan generation, and constraint-based planning solutions.
- Configure sourcing rules, supply allocation, safety stock, planning parameters, and inventory optimization.
- Manage planning exceptions and provide recommendations for resolving supply and demand issues.
- Translate complex business requirements into standard Oracle Fusion SCM Planning functionality.
- Lead solution design, configuration, testing, deployment, and post-go-live support.
- Analyze supply-demand gaps, inventory levels, capacity constraints, and material availability.
- Work closely with business stakeholders, functional teams, technical teams, and integration teams.
- Identify opportunities to minimize customizations and maximize the use of Oracle-delivered best practices.
- Prepare functional specifications, configuration documents, test scenarios, and user training materials.
- Support data migration, integrations, UAT, issue resolution, and production deployment.
- Provide functional leadership and guidance to junior consultants.
Required Skills
- 10+ years of overall experience in Supply Chain Planning / Oracle SCM.
- Strong hands-on experience with Oracle Fusion Cloud SCM Planning.
- Expertise in:
- Oracle Supply Planning
- Oracle Demand Management
- Oracle Sales & Operations Planning (S&OP)
- Demand Forecasting
- Constraint-Based Planning
- Supply & Demand Planning
- Sourcing Rules
- Inventory Optimization
- Exception Management
- Strong understanding of end-to-end Supply Chain Planning processes.
- Experience in at least one or more Oracle Fusion Cloud implementation / rollout projects.
- Strong business requirement gathering and solution design capabilities.
- Experience in configuration, testing, UAT, deployment, and production support.
- Ability to recommend standard Oracle functionality over custom solutions.
- Excellent stakeholder management and communication skills.
- Total Experience:10+ years of professional experience in Oracle Supply Chain Planning environments.
- Oracle Fusion Cloud Experience: 5+ years of dedicated, hands-on functional experience specifically within Oracle Fusion Cloud Supply Chain Management (SCM).
- Specialized Expertise: Proven track record as a Subject Matter Expert (SME) with at least 2 full-lifecycle, end-to-end implementations of the Oracle Fusion Demand Planning module from readiness to go-live.
- Cross-Module Knowledge: Strong understanding of how Demand Planning integrates with broader Cloud SCM, Procurement, and Finance modules.
- Leadership: Proven ability to operate independently as an SME, steering the project roadmap rather than just executing tasks.
- Communication: Exceptional consulting and communication skills to influence and guide director-level stakeholders.
- Change Management, Business Process Mapping, Reporting and Analytics, OIC ( Oracle Integration Cloud) and OAC (Oracle Analytics Cloud)
Role Overview
We are looking for a dynamic and detail-oriented ERP Functional Consultant / Implementation & Support Engineer who will be responsible for ERP implementation, user training, and ongoing client support.
Key Responsibilities
● Implement ERP applications at client locations
● Provide user-wise and department-wise training
● Understand and analyze client business requirements and map them in ERP
● Coordinate with internal and external stakeholders for data setup and documentation.
● Prepare user-defined reports and maintain proper documentation
● Handle end-to-end ERP implementation lifecycle.
● Provide post-implementation support and troubleshooting
● Work on modules like Sales, Purchase, Production, Inventory, Finance, HR, etc.
● Manage multiple projects simultaneously in a fast-paced environment
● Ensure timely project delivery and meet utilization targets
Required Skills & Competencies
● Strong analytical, functional, and communication skills
● Understanding of business processes, preferably in the manufacturing industry
● Basic knowledge of SQL (ability to write simple queries).
● Knowledge of ERP modules (Sales, Purchase, Inventory, Finance, HR, etc.)
● Ability to quickly learn new technologies and tools
● Strong problem-solving and multitasking abilities
● Ability to work independently as well as in a team
Eligibility Criteria
● Freshers or candidates with up to 2 years of experience
● Candidates with 2–3 ERP implementation projects preferred (for experienced roles)
● Good communication skills in English and Hindi & Tamil, Telugu, Kannada (regional language is an advantage).
Important Notes (Mandatory Conditions)
1. This is a 100% Work From Office role (No Hybrid / Remote option available)
2. Candidates must be open to travel across India and internationally based on project requirements (Male candidates preferred for travel roles).
3.Accommodation and food are not provided (except during client-site implementation).
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description:
Required Qualifications & Skills:
- Total Experience:10+ years of professional experience in Oracle Supply Chain Planning environments.
- Oracle Fusion Cloud Experience: 5+ years of dedicated, hands-on functional experience specifically within Oracle Fusion Cloud Supply Chain Management (SCM).
- Specialized Expertise: Proven track record as a Subject Matter Expert (SME) with at least 2 full-lifecycle, end-to-end implementations of the Oracle Fusion Demand Planning module from readiness to go-live.
- Cross-Module Knowledge: Strong understanding of how Demand Planning integrates with broader Cloud SCM, Procurement, and Finance modules.
- Leadership: Proven ability to operate independently as an SME, steering the project roadmap rather than just executing tasks.
- Communication: Exceptional consulting and communication skills to influence and guide director-level stakeholders.
- Change Management, Business Process Mapping, Reporting and Analytics, OIC ( Oracle Integration Cloud) and OAC (Oracle Analytics Cloud)
About AbleCredit
AbleCredit helps banks, NBFCs, and housing finance companies make faster, better-informed lending decisions through technology-enabled field verification, income estimation, borrower verification, and post disbursement portfolio monitoring. Our solutions enable financial institutions to improve operational efficiency, reduce risk, and accelerate lending decisions.
The Role
We're looking for a Manager – Pre-Sales & Solution Consulting to bridge the gap between customer requirements and our product capabilities.
As part of the Sales team, you will engage with prospective clients to understand their business processes, lending workflows, and operational challenges. You will evaluate solution feasibility, define the scope of Proof of Concepts (POCs), and work closely with Product, Engineering, and Operations teams to design solutions that align with customer requirements.
This role is ideal for someone who enjoys solving business problems, collaborating across teams, and translating customer needs into practical product solutions. While you will work closely with the Sales team, your primary responsibility is to ensure technical and business feasibility before a commercial commitment is made.
What You'll Do?
- Understand prospective clients' lending workflows, operational processes, and business challenges through discovery sessions.
- Gather, analyse, and document business requirements to determine how AbleCredit's platform can address customer needs.
- Conduct feasibility assessments for new client use cases and identify any product or implementation gaps.
- Define the scope, objectives, success criteria, assumptions, and timelines for client POCs.
- Collaborate closely with Product, Engineering, Operations, and Sales teams to design practical and scalable solutions.
- Recommend configuration approaches or process improvements based on customer requirements.
- Identify implementation risks, dependencies, and constraints early in the sales cycle.
- Support customer meetings by presenting solution workflows, product capabilities, and proposed approaches.
- Coordinate internal stakeholders to ensure POCs are well planned and executed as designed.
- Create clear solution documentation, requirement specifications, process flows, and implementation notes.
- Provide structured customer feedback to Product teams to support future product enhancements.
- Ensure a seamless handover of validated opportunities to the implementation or Customer Success teams once commercial discussions begin.
What We're Looking For?
- 2–4 years of experience in Pre-Sales, Solution Consulting, Solution Engineering, Business Analysis, Product Consulting, Implementation Consulting, or a similar customer-facing role within a B2B SaaS, FinTech, or enterprise technology environment.
- Strong experience gathering business requirements and translating them into solution designs.
- Ability to understand business processes and evaluate solution feasibility.
- Excellent communication and stakeholder management skills with the ability to engage business and operational teams.
- Strong analytical and problem-solving abilities with attention to detail.
- Experience coordinating with cross-functional teams including Product, Engineering, Operations, and Sales.
- Ability to manage multiple customer engagements simultaneously in a fast-paced environment.
- Comfortable preparing documentation such as business requirements, solution proposals, process flows, and POC plans.
Nice to Have
- Experience working with banks, NBFCs, lending platforms, or other BFSI organisations.
- Understanding of lending operations, credit workflows, field verification, or loan origination processes.
- Experience supporting enterprise software implementations or Proof of Concepts.
- Familiarity with APIs, system integrations, or workflow automation concepts.
- Experience using CRM and project management tools.
What Success Looks Like?
- Customer requirements are accurately understood and translated into well-defined solution plans.
- Feasibility assessments are completed with minimal rework during implementation.
- POCs are scoped clearly with realistic timelines and measurable success criteria.
- Strong collaboration between Sales, Product, and Engineering throughout the pre-sales lifecycle.
- Smooth transition of qualified opportunities to implementation teams with complete documentation and minimal knowledge gaps.
Experience: 8+ Years
Role Type: Functional
Required Skills:
8+ years of experience in Oracle SCM Functional Consulting.
Strong hands-on experience with Oracle Cloud SCM modules, including Procurement, Inventory, Order Management, and Manufacturing.
Experience in implementation, configuration, and production support projects.
Strong client-facing, communication, and stakeholder-management skills.
We are looking for an SAP MM Consultant to implement and support SAP Materials Management.
Responsibilities
- Configure procurement, purchasing and inventory processes
- Manage vendor and material master data
- Integrate MM with FI and SD
- Support S/4HANA rollouts and production issues
Requirements
- 2+ years of SAP MM experience
- End-to-end implementation experience
- S/4HANA experience is a plus
🔹 Role Overview
We are looking for an experienced Technical Project Manager to lead end-to-end ERP implementation, transformation, migration, integration, upgrade and go-live projects for international customers.
🔹 Key Responsibilities
• Manage ERP projects from discovery and planning through configuration, development, UAT, go-live and hypercare
• Manage scope, timelines, budgets, resources, risks, dependencies and escalations
• Coordinate functional consultants, developers, QA, DevOps and customer stakeholders
• Lead customer meetings, status reviews, UAT and go-live readiness
• Drive fit-gap analysis, integrations, APIs and data migration activities
• Ensure project governance, documentation, RAID logs and delivery reporting
• Manage SIT/UAT, cutover planning, production readiness and post-go-live support
🔹 Must-Have Requirements
✅ 7+ years of IT/ERP project delivery experience
✅ Multiple end-to-end ERP implementation projects
✅ At least one production go-live experience
✅ Strong experience in ERP implementation, migration, integration, UAT and transformation
✅ Customer-facing and cross-functional team management experience
✅ Experience with ERP platforms such as SAP, Microsoft Dynamics, NetSuite, Oracle ERP, Odoo, ERPNext or similar
✅ Strong stakeholder management and communication skills
✅ Excellent English communication skills
⭐ Odoo ERP experience is an added advantage.
🔹 Nice to Have
• International customer experience
• US B1/B2 visa / international travel experience
• PMP / PRINCE2 / Scrum Master / SAFe / ITIL / ERP certifications
• Experience in manufacturing, retail, distribution, supply chain, accounting or CRM
Experience: 8+ Years
Role Type: Functional
Required Skills:
8+ years of experience in Oracle SCM Functional Consulting.
Strong hands-on experience with Oracle Cloud SCM modules, including Procurement, Inventory, Order Management, and Manufacturing.
Experience in implementation, configuration, and production support projects.
Strong client-facing, communication, and stakeholder-management skills.
Looking for mid-senior with 5-10 years of experience in Oracle cloud planning (supply, demand and S&OP) with implementation experience. Good communication.
Key responsibilities: Must to have –
- Demand Management: forecast methods and profiles, causal factor setup, forecast tree hierarchies across product/geography/customer, and statistical forecasting engine configuration
- Supply Planning: plan definitions, supply/demand netting, planning parameters, exception messages, simulation sets, and plan run configuration
- Understanding of Planning Data Collections, including data flow from Order Orchestration, Inventory, Manufacturing, and Order Management into planning
- Familiarity with related modules such as Inventory Management, Manufacturing, and Order Management, since planning outputs directly drive these areas
Good to Have
- Experience in Inventory Management
- Experience in Manufacturing
- Experience in Order Management
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Full Stack Developer - Averlon