Hybris - Team Lead

Key Skills:

• Hands-on experience with AWS services such as EC2, S3, Lambda, API Gateway, RDS, or DynamoDB ☁️

• Basic understanding of AI/ML concepts and experience with Python-based ML libraries (NumPy, Pandas, Scikit-learn, etc.) 🤖

• Experience in Python / Node.js / Java for backend development 💻

• Understanding of REST APIs and microservices architecture

• Familiarity with Git, CI/CD pipelines, and DevOps fundamentals

• Knowledge of Docker / containerization (preferred) 🐳

• Basic understanding of cloud security, IAM roles, and policies 🔐

• Experience in using AI tools (e.g., ChatGPT, GitHub Copilot, or similar tools) for development, debugging, documentation, and productivity in day-to-day tasks ⚡

Roles & Responsibilities:

• Develop and maintain cloud-based applications on AWS ☁️

• Build and integrate APIs and backend services

• Assist in deploying, monitoring, and managing applications on AWS infrastructure

• Work with the team to integrate AI/ML models or AI-powered services into applications 🤖

• Utilize AI tools for coding assistance, debugging, automation, and improving development efficiency

• Optimize applications for performance, scalability, and reliability

• Collaborate with cross-functional teams for design, development, and deployment

• Troubleshoot and resolve cloud or application-related issues

AWS Certification is mandatory

Education Qualification:

B.Tech/M.Tech from CSE/IT/AI/ML/ECE

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

Key Responsibilities:-

-Content Creation - Research and create scripts for social media banner or videos for marketing campaigns and content calendars.

-Digital Marketing Strategy - Collaborate with team members to develop and execute digital marketing strategies that align with company goals.

-Social Media Management - Develop and manage social media profiles of clients to grow followers, user engagement and brand reputation

-Paid Ads Campaign Management - Designing promotional campaigns on Meta, Google Ads, LinkedIn Ads etc. to fetch leads for clients with strategic offers

-Reporting & Analysis - Track and report the performance of digital marketing campaigns using analytics tools.

What We’re Looking For

a) Creative Minds - Thinkers who love experimenting with new ideas and thrive in a fast-paced environment.

b) Independent Personality: Ambitious individuals who know how to get the job done on their own

Qualifications

Education: Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.

Experience: 1+ year(s) of experience in Digital Marketing, Content Creation, or Social Media Management.

Excellent Communication Skills in Written and Spoken English

Synopsis

• We are seeking an experienced Node JS Mongo DB Developer to join our development

team.

• As a Node.js MongoDB Developer, you will be responsible for designing, implementing,

and maintaining server-side applications using Node.js and MongoDB.

JOB ROLE :

• Integration of user-facing elements developed by front-end developers with server side

logic

• Writing reusable, testable, and efficient code

• In depth knowledge of node js and Express framework (more frameworks will be

preferred)

• Design and implementation of low-latency, high-availability, and performant applications

• Implementation of security and data protection

• Experience with Elastic search mongo database and SQL

• Strong proficiency with JavaScript.

• in depth knowledge on how JS works.

• Bonus points for experience working with GCP or AWS ecosystem such as Kubernetes,

• Familiarity working with VCS such as Bitbucket, Github/Gitlab

• Experience in automated unit test development practices and design methodologies

Job Description:

Responsibilities:

• Backlog ownership: Work with the development pod as Product Owner
• Execution: Providing vision and direction to the Agile development team, and other stakeholders and creating / managing requirements
• Prioritization: Plan and prioritize the product feature backlog and development for the product
• Flow: Ensure that the team always has an adequate amount of tasks to work on
• Collaboration: Work with Development Managers, Solution Architect, Delivery, and the development team(s) on estimation in order to deliver the project or program
• Technical: Work with Solution Architects to define the technical solutions and strategy for the product features
• Quality: Work with QAs to understand, document, triage and fix live issues or bugs
• Planning: Provide backlog management, iteration planning, and elaboration of the user stories
• Expertise: Gain and maintain a deep understanding of cloud governance-based business processes and workload deployments providing focus and prioritisation to product development processes
• Product Management: Contribute to product strategy, proposition development, prioritisation and release planning 

Minimum Requirements:

• 5+ years of Product ownership or related experience, with a significant part of it working on Cloud and SaaS technologies
• Outstanding collaboration, communication, listening, presentation and leadership skills
• Comfortable being hands-on in a fast-paced, ambiguous and rapidly changing environment
• Strong champion of Agile product development and tooling
• Exceptional road mapping skills and product domain knowledge
• Deep analytical, problem solving and communication skills
• Highly organised with great project management skills
• Numerate and data driven decision-maker
• Self-starter, able to work with minimal guidance and adapt to changing requirements

Desired:

• Experience of different project management tools and methodologies
• Interest in new technologies and development processes
• Interest in SaaS & Cloud computing
• AWS, Azure or GCP certification preferred.

Job Description

Location – Noida

Exp Required – 8 – 12 yrs

We at Extramarks are looking are looking for a talented and motivated creative director to lead our company's creative department. The successful candidate should be extremely creative, dedicated, and possess excellent leadership qualities and communication skills.

The creative director will work closely with various teams in marketing to deliver engaging content that meets the expectations of our customers.

Responsibilities

• Define the creative vision for all brand, advertising campaigns, and marketing messages
• Mentor and supervise a cross-functional team of graphic designers, copywriters, social media experts, photographers/videographers, and project managers in the strategic development of messages and deliverables
• Build, lead, and review work of the creative team in the production of all web, print, and digital marketing collateral
• Spearhead and manage content strategy for both small-scale and large-scale projects, harnessing strategy, digital and brand design, compelling content, and technology
• Conduct regular brainstorming sessions with the team to develop innovative and actionable creative solutions to business challenges
• Ensure visuals, messaging, and interactive elements for a project are properly aligned with the creative vision and brand guidelines
• Establish schedules for short-term and long-term projects, plan tasks accordingly, and ensure goals and deadlines are met

Skills & Qualifications

• Bachelor’s degree in art, graphic design, marketing, communications, journalism and other relevant fields.
• 8-12 years of related experience with 5+ years of creative direction in agency or corporate setting
• Hands-on experience in creative process, marketing, graphic design and brand development
• Solid understanding of design, copy and web practices
• Understanding and past experience creating integrated content across all marketing channels from digital, social media, paid media, mobile, offline and print
• Outstanding leadership and organization skills
• Excellent verbal and written communication skills
• Familiarity with a variety of software programs, such as Photoshop, Illustrator,  InDesign, etc.

• Writing skills
• Media Management & Publishing
• Client Servicing
• Account Management