Human Resource Intern

Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.

Key Responsibilities:

Full-Stack Development:

• Engage in end-to-end development activities, from requirements gathering to deployment, ensuring high-quality deliverables.
• Perform hands-on development using a mix of technologies including Angular 13+, Java / Springboot, Fast API, and SQL.
• Collaborate with cross-functional teams to integrate front-end interfaces with back-end services and databases.

Team Leadership & Collaboration:

• o Work closely with the Tech Lead / Solution Architect and Product Manager to help design and implement scalable and robust solutions leveraging Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, and SQL.
• Assist in driving the architectural vision, ensuring alignment with business goals and provide technical guidance, participate in code reviews, and ensure adherence to best practices and coding standards.
• Evaluate and recommend technologies and tools to optimize system performance, security, and reliability.

Databases & Data Management:

• Demonstrate expertise in working with databases such as MongoDB, PostgreSQL, Azure Blob Storage, Neo4j (GraphDB is a plus), and Azure CosmosDB.
• Design efficient database schemas, optimize query performance, and ensure data integrity and security.

Cloud Platform & Infrastructure:

• Proficiency in Microsoft Azure, including the deployment, management, and optimization of cloud-based solutions.
• Experience with containerization, orchestration, and Kubernetes Lens for managing containerized applications.

Tools & Collaboration:

• Utilize tools such as GitHub for version control, JIRA for project management, Confluence for documentation, Keycloak for identity and access management, and other relevant tools to streamline development and collaboration processes.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 5+ years of hands-on experience in full-stack development.
• Strong expertise in Angular 13+, Java / Springboot, Microservices, Fast API, Java Reactive Programming, SQL.
• Proven experience with databases including MongoDB, PostgreSQL, Azure Blob Storage, and Azure CosmosDB.
• Strong communication and collaboration skills.
• Experience with Agile development methodologies.
• Understanding of the Microsoft Azure cloud platform and associated services.
• Relevant certifications (e.g., Azure / AWS Certifications etc.;) are a plus.

Who are we looking for?  

We are looking for a Senior Data Scientist, who will design and develop data-driven solutions using state-of-the-art methods. You should be someone with strong and proven experience in working on data-driven solutions. If you feel you’re enthusiastic about transforming business requirements into insightful data-driven solutions, you are welcome to join our fast-growing team to unlock your best potential.  

Job Summary 

• Supporting company mission by understanding complex business problems through data-driven solutions. 
• Designing and developing machine learning pipelines in Python and deploying them in AWS/GCP, ... 
• Developing end-to-end ML production-ready solutions and visualizations. 
• Analyse large sets of time-series industrial data from various sources, such as production systems, sensors, and databases to draw actionable insights and present them via custom dashboards. 
• Communicating complex technical concepts and findings to non-technical stakeholders of the projects 
• Implementing the prototypes using suitable statistical tools and artificial intelligence algorithms. 
• Preparing high-quality research papers and participating in conferences to present and report experimental results and research findings. 
• Carrying out research collaborating with internal and external teams and facilitating review of ML systems for innovative ideas to prototype new models. 

Qualification and experience 

• B.Tech/Masters/Ph.D. in computer science, electrical engineering, mathematics, data science, and related fields. 
• 5+ years of professional experience in the field of machine learning, and data science. 
• Experience with large-scale Time-series data-based production code development is a plus. 

Skills and competencies 

• Familiarity with Docker, and ML Libraries like PyTorch, sklearn, pandas, SQL, and Git is a must. 
• Ability to work on multiple projects. Must have strong design and implementation skills. 
• Ability to conduct research based on complex business problems. 
• Strong presentation skills and the ability to collaborate in a multi-disciplinary team. 
• Must have programming experience in Python. 
• Excellent English communication skills, both written and verbal. 

Benefits and Perks

• Culture of innovation, creativity, learning, and even failure, we believe in bringing out the best in you. 
• Progressive leave policy for effective work-life balance. 
• Get mentored by highly qualified internal resource groups and opportunity to avail industry-driven mentorship program, as we believe in empowering people.  
• Multicultural peer groups and supportive workplace policies.  
• Work from beaches, hills, mountains, and many more with the yearly workcation program; we believe in mixing elements of vacation and work. 

 Hiring Process 

• Call with Talent Acquisition Team: After application screening, a first-level screening with the talent acquisition team to understand the candidate's goals and alignment with the job requirements. 
• First Round: Technical round 1 to gauge your domain knowledge and functional expertise. 
• Second Round: In-depth technical round and discussion about the departmental goals, your role, and expectations.
• Final HR Round: Culture fit round and compensation discussions.
• Offer: Congratulations you made it!  

If this position sparked your interest, apply now to initiate the screening process.

Responsibilities

Write effective, scalable code

Develop back-end components to improve responsiveness and overall performance

Integrate user-facing elements into applications

Test and debug programs

Improve functionality of existing systems

Implement security and data protection solutions

Assess and prioritize feature requests

Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

Work experience as a Python Developer

Expertise in at least one popular Python framework (experience in Flask preferred)

Knowledge of object-relational mapping (ORM)

Familiarity with front-end technologies (like JavaScript and HTML5)

Team spirit

Good problem-solving skills

BSc in Computer Science, Engineering or relevant field

We are looking for a System Engineer who can manage requirements and data management in Rational Doors and Siemens Polarion. You will be part of a global development team with resources in China, Sweden and the US.

Responsibilities and tasks

1. Import of requirement specifications to DOORS module
   1. Create module structure according to written specification (e-mail, word, etc)
   2. Format: reqif, word, excel, pdf, csv
   3. Make adjustments to data required to be able to import to tool
   4. Review that the result is readable and possible to work with
2. Import of information to new or existing modules in DOORS
   1. Feedback of Compliance status from an excel compliance matrix to a module in DOORS
   2. Import requirements from one module to another based on baseline/filter…
   3. Import lists of items: Test cases, documents, etc in excel or csv to a module
   4. Provide guidance on format to information holder at client
3. Link information/attribute data from one module to others
   1. Status, test results, comment
   2. Link requirements according to information from the client in any given format
4. Export data and reports
   1. Assemble report based on data from one or several modules according to filters/baseline/written requests in any given format
   2. Export statistics from data in DOORS modules
5. Create filters in DOORS modules

Note: Polarion activities same as DOORS activities, but process, results and structure may vary

Requirements – Must list (short, and real must, no order)

• =>10 years of overall experience in Automotive Industry
• Having requirement management experience in the automotive industry.
• =>3 years of experience in Rational Doors as user
• Knowledge in Siemens Polarion, working knowledge is a plus
• Experience in offshore delivery for more than 7 years
• Able to lead a team of 3 to 5 people and manage temporary additions to team
• Having working knowledge in ASPICE and handling requirements according to ASPICE L2
• Experience in setting up offshore delivery that best fits the expectations of the customer
• Experience in setting up quality processes and ways of working
• Experience in metrics management – propose, capture and share metrics with internal/ external stakeholders
• Good Communication skills in English

Requirements - Good to have list, strictly sorted in falling priority order

• Experience in DevOps framework of delivery
• Interest in learning new languages
• Handling requirements according to ASPICE L3
• Willingness in travel, travel to Sweden may be needed (approx. 1-2 per year)

Soft skills

• Candidate must be driving and proactive person, able to work with minimum supervision and will be asked to give example situations incoming interviews.
• Good team player with attention to detail, self-disciplined, able to manage their own time and workload, proactive and motivated.
• Strong sense of responsibility and commitment, innovative thinking.

Responsibilities and Duties

• Actively seek out new sales opportunities with HR Managers in various industries
• Build network of HR Consultants and spheres of influence in order to grow prospect lists
• Listen and draw out the concerns/problems of others to identify possible solutions
• Identify the traits of the ideal customer and seek to find others with the same traits
• Conduct market research to identify selling possibilities and evaluate customer needs
• Set up meetings with potential clients Prepare and deliver presentations on products/services
• Prepare and report on goals, sales, and prospects
• Participate in events and conferences on behalf of the company Negotiate and close deals; handle complaints or objections

• Proven experience as a sales executive or relevant role ( Freshers can Also Apply)
• Thorough understanding of marketing and negotiating techniques
• Excellent knowledge of MS Office, MS Excel
• Proficiency in written and spoken English, second language a plus
• Experience with customer relationship tools
• Ability to travel

Benefits
Incentives
Traveling Allowance
Mobile Allowance