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Key Responsibilities
- Design, build, and maintain highly available and scalable cloud infrastructure on Microsoft Azure.
- Implement and manage CI/CD pipelines using Azure DevOps (YAML-based pipelines preferred).
- Define and monitor SLIs, SLOs, and error budgets to improve service reliability.
- Automate infrastructure provisioning using IaC tools (ARM, Bicep, Terraform).
- Monitor system health using Azure Monitor, Log Analytics, and Application Insights.
- Perform incident response, root cause analysis (RCA), and postmortems.
- Improve system resilience through automation, self-healing, and performance tuning.
- Collaborate with development teams to implement DevOps and reliability best practices.
- Manage containerized workloads using Docker and Kubernetes (AKS preferred).
- Implement security, compliance, and governance controls in CI/CD workflows.
- Optimize cloud costs and resource utilization (FinOps awareness).
- Maintain runbooks, SOPs, and operational documentation.
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 3–8 years of experience in SRE, DevOps, or Production Engineering roles.
- Hands-on experience with Microsoft Azure cloud services.
- Strong experience with Azure DevOps pipelines (CI/CD).
- Solid scripting skills (PowerShell, Bash, or Python).
- Experience with Infrastructure as Code (Terraform, ARM, or Bicep).
- Strong understanding of Linux/Windows system administration.
- Experience with monitoring and observability tools.
- Good understanding of networking concepts and cloud security basics.
- Experience with Git and modern branching strategies.
Job Title: Customer Success Associate
Work Mode: Work From Office
Location: Gurugram, Haryana
Job Description:
We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.
Key Responsibilities:
- Handle inbound/outbound customer queries professionally
- Provide timely and effective resolutions to customer concerns
- Maintain clear and accurate communication with customers
Eligibility Criteria:
- Qualification: Graduation mandatory
- Skills: Excellent verbal and written communication skills in English and Hindi
Shift & Working Days:
- 24/7 Rotational Shifts
- 6 Days working, 1 Weekly Off
Primary Responsibilities Include:
• Understand business requirements from various stakeholders.
• Provide technical leadership to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good practices and
habits.
• Collaborate with other software developers, business analysts and database developers to plan,
design, develop, test and maintain web and desktop-based enterprise business applications built
on Microsoft technologies.
• Assist in the collection and documentation of user requirements, technical documentation,
development user stories, estimates and work plans.
• Assist in the rollout, maintenance, and ongoing administration of the enterprise software product
and support.
• Design, develop and unit test applications in accordance with established standards.
• Participate in peer-reviews of solution designs and related code.
• Package and support deployment of releases
• Provide third-level support to business users
• Development experience on MS Azure platform will be preferred.
• Builds prototypes of software applications and solutions as needed.
• Strong communication skills with both internal team members and external stakeholders
Required Skills/Experience:
Minimum requirements:
• Work experience of 4 to 7 years with .NET Core or .NET 4.5 and above.
• College or university degree in Computer science or relevant discipline.
Core competency requirements:
• Proficient with Microsoft .NET Core or .NET 4.5 and above development with C#
• In depth knowledge and experience with core Microsoft .Net technologies including: MVC, Web
API 2.0, Angular, Linq, EF, HTML, Javascript, CSS, MS Sql Server or any RDBMS
• Experience working with Microsoft Azure cloud services
• Experience with automated unit testing
• Experience with multi-threading and concurrency
• Experience with debugging, performance profiling and optimization
● In this role, you will support the revenue targets for the Agency team
● You will be Datawrkz ambassador in the market for the agency
relationships that you own and will be responsible for shaping up a
long-term business plan for the agency to make Datawrkz as the
preferred digital media partner
● You will be expected to understand the digital ecosystem, be abreast
with industry analytics and be on top of industry trends
● You will be expected to drive strategic and tactical initiatives to
maintain a healthy sales pipeline on a regular basis; be proactive in
highlighting any roadblocks and maintain high standards in following
internal processes
● This is an individual contributor role where the focus is on maximizing
revenue potential with the Agency relationship that you own,
evangelizing Datawrkz as a premium destination for digital spends
● You will be expected to manage all stakeholder relationships end to
end with minimum supervision
● In this role, you will work closely with the internal sales strategy team
and internal client team for the conceptualization & execution of
long-term deals for your account
Required skills:
● 10+ years of experience in digital media agency / digital ad sales/
consumer internet industry
● Preferred Qualification: MBA, preferably from Tier I/Tier II institutes
● Working knowledge of demand-side platforms, ad networks,
exchanges, or other online or digital advertising sales roles for
publishers or agencies
● Strong partnerships across agency holding groups and with large
digital media spenders on the client/brand side.
● Understanding of Media Agency’s way of working/ principles /
consultative selling will be an added advantage
● Should be both a brand builder with a strong ability to drive and
achieve sales targets
● Comfort to use data and analytics while building on client
conversations
● Ability to leverage relationships, build a strong network, and have
effective negotiations
As the Java Developer, you will be responsible for developing cutting edge health-tech applications that include high scale transaction processing, intelligent bot based programs and data analytics.
What you will do:
- Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
- Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
- Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
- Developing the Code as per the requirements
- Working with product team and constructing the tech roadmap
- Designing, building and scaling the company's backend microservices
- Maintaining code integrity and organization
- Applying all quality requirements to make the code production ready
- Developing and deploying new features to facilitate related procedures and tools if necessary
- Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
- Designing and building efficient, reusable, and reliable Java code
- Pro actively catching and fixing bugs, and providing support for the back end services
- Managing servers and infrastructure by keeping the lights on and refining the deployment architecture
What you need to have:
- Expert at hands on programming in JAVA and J2EE
- Must be from Product based companies (Should have developed Web Apps)
- Proven expertise in Java interfaces with MongoDB (or similar noSQL databases) as well as relational databases (mySQL, Postgres etc)
- Key contributor in atleast one 6+ months development project involving SpringBoot and Hibernate
- Strong understanding of application server infrastructure
- Good working knowledge of Maven based build systems
- Good understanding of build and deployment pipelines that involve ANT and Jenkins
- Proficient understanding of code versioning tools, such as Git or SVN
- Good knowledge of working on Rest APIs , Webservices
- Excellent problem-solving skills
- Hands on experience with Lucene/Solr
- Familiarity with DiagFlow based chat bot building
- Knowledge of NLP
- Learnt AI/ML systems
- Excellent interpersonal skills and the ability to build good working relationships.
- Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines.
- Able to effectively collaborate with a team as well as take initiative and work independently to solve problems
- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience as a Sun Certified Java Developer
- Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
- Experience with test-driven development
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code.
- Developing new user-facing features using React and redux
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code with proper standards.
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
- Work with outside data sources and APIs.
- Added Advantage: Knowledge and experience in Cloud Computing
ML Engineer-Analyst/ Senior Analyst
Job purpose:
To design and develop machine learning and deep learning systems. Run machine learning tests andexperiments and implementing appropriate ML algorithms. Works cross-functionally with the Data Scientists, Software application developers and business groups for the development of innovative ML models. Use Agile experience to work collaboratively with other Managers/Owners in geographically distributed teams.
Accountabilities:
- Work with Data Scientists and Business Analysts to frame problems in a business context. Assist all the processes from data collection, cleaning, and preprocessing, to training models and deploying them to production.
- Understand business objectives and developing models that help to achieve them, along with metrics to track their progress.
- Explore and visualize data to gain an understanding of it, then identify differences in data distribution that could affect performance when deploying the model in the real world.
- Define validation strategies, preprocess or feature engineering to be done on a given dataset and data augmentation pipelines.
- Analyze the errors of the model and design strategies to overcome them.
- Collaborate with data engineers to build data and model pipelines, manage the infrastructure and data pipelines needed to bring code to production and demonstrate end-to-end understanding of applications (including, but not limited to, the machine learning algorithms) being created.
Qualifications & Specifications
- Bachelor's degree in Engineering /Computer Science/ Math/ Statistics or equivalent. Master's degree in relevant specification will be first preference
- Experience of machine learning algorithms and libraries
- Understanding of data structures, data modeling and software architecture.
- Deep knowledge of math, probability, statistics and algorithms
- Experience with machine learning platforms such as Microsoft Azure, Google Cloud, IBM Watson, and Amazon
- Big data environment: Hadoop, Spark
- Programming languages: Python, R, PySpark
- Supervised & Unsupervised machine learning: linear regression, logistic regression, k-means
clustering, ensemble models, random forest, svm, gradient boosting
- Sampling data: bagging & boosting, bootstrapping
- Neural networks: ANN, CNN, RNN related topics
- Deep learning: Keras, Tensorflow
- Experience with AWS Sagemaker deployment and agile methodology










