L2 SIEM Administrator - LogRhythm

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are seeking a dynamic and result-oriented Relationship Manager – Mutual Fund Sales

to acquire, manage, and grow relationships with retail and HNI clients. The role involves

promoting mutual fund products, achieving sales targets, and delivering superior customer

service while ensuring regulatory compliance.

Roles And Responsibility -

1. Client Acquisition & Business Development

● Identify and acquire new clients through cold calling, referrals, networking, and digital

leads.

● Promote and sell mutual fund schemes based on client risk profiles and financial

goals.

● Achieve monthly, quarterly, and annual sales targets.

2. Relationship Management

● Build and maintain long-term relationships with retail and HNI clients.

● Conduct regular portfolio reviews and recommend suitable investment strategies.

● Address client queries, concerns, and service requests promptly.

3. Advisory & Financial Planning

● Understand client financial needs (retirement, tax planning, wealth creation, etc.).

● Recommend appropriate mutual fund products (Equity, Debt, Hybrid, SIPs, ELSS,

etc.).

● Educate clients on market trends and investment opportunities.

Looking for candidates only with tier 1 colleges OR have experience in a product-based company.

You will be designing front-end architecture with architectural guidelines in mind (secure,high-performing, scalable, extensible, flexible, simple).
● Architect, Design and develop front-end applications.

Desired Skills
● Minimum 6+ years of coding experience.
● Strong hands-on experience on React.js, MVC & related JS Frameworks.
● Strong knowledge of HTML5, CSS3, responsive design, single page applications.
● Build a highly scalable product right from scratch.
● Expertise in caching, minification, bundling techniques to improve front-end performance.
● Experience in working with AB Testing.
● Experience in using front-end monitoring tools to troubleshoot errors and recognise performance bottlenecks.
● Strong foundation in computer science fundamentals: data structures, algorithms, and coding.
● Proficient understanding of code versioning tools(GIT, SVN), working experience with Agile methodology and fast iterative development cycles

Role: Sr. Frontend Developer

Exp: 6- 9 Years

CTC: up to 30 LPA

Location: Bangalore

What we Require

• To convert our existing web application into a micro front-end architecture. The ideal candidate should have experience in AngularJS, ReactJS, MobX, and SCSS. Exposure to socket integration, mqtt integration would be a plus.
• Identify our existing web application’s different components and modules. Separate them into independent micro front-ends.
• Develop and maintain micro front-ends using AngularJS, ReactJS, MobX and SCSS
• Implement and configure Module Federation in Webpack 5 to share components between micro front-ends.
• Optimize micro front-ends for maximum speed and scalability.

• Strong proficiency in Java programming language.
• Experience with Java frameworks like Spring and Spring Boot.
• Understanding of RESTful APIs and web services.
• Experience with databases and data storage technologies (e.g., SQL, NoSQL).
• Knowledge of software development best practices, including testing and code quality.
• Experience with version control systems (e.g., Git).
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration skills. 

We at BlackPapers Sarthies (P) Ltd. Have an opening for Sales Executive (Business Growth Consultant) at our Delhi Office Located , at (office -404/402, C- 25 Bartwals, Guru Nanak Pura, Laxmi Nagar, Delhi-110092.)

We provide Business Management Consultancy Services related to Compliance, Management and Fundings to NGOs and Business like 12A, 80G, project reports, FCRA etc. (for more visit to our website www.blackpapers.in).

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Job Description

We are looking for a passionate Sales Executive (Business Growth Consultant) to join our sales team and a passion for sales. The sales Executive's Responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets. To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top- notch sales executive should be able to build reports with customers and close sales.

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Roles and Responsibilities -

1.Setting up sales team and Developing sales strategies.

Researching prospects and Generating leads.

2.Contacting potential and Existing customers on the phone, by email, and in person.

3. Handling Customer queries, and complaints.

4. Preparing and sending quotes and proposals.

5.Managing the sales process through specific software programs.

6. Building and Maintaining a CRM database.

7. Daily Meeting, weekly, and Monthly Sales targets. And diligently working towards achieving the sales target.

8. Participating in sales team meetings.

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Qualifications

1. Any Bachelor's Degree /Post Graduation(preferred).

2.Freshers And Experienced both preferred.

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Other Skills

1.Objection and Rejection Handling.

2.Build and maintain strong and long-lasting customer relationships.

3.Provide after-sales support and resolve customer issues.

4. Knowledge of Compliances( preferable).

Responsibilities:

• Conducting in-depth research on industry-related topics in order to develop original content.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofread content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO best practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Content Writer Requirements:

• Bachelor's degree in communications, marketing, English, journalism, or a related field.
• Proven content writing or copywriting experience.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills.

Qualifications and Background

• 3-5+ years of experience working on Salesforce platforms
• At least one year of experience working directly with North Americas and European clients
• At least two Salesforce certification
• Salesforce Certified JavaScript Developer I
• Salesforce Certified Platform App Builder
• Salesforce Certified Platform Developer I/II
• Salesforce.com Certified Administrator
• Bachelors/Postgraduate degree, professional qualification, or relevant experience.
• Knowledge, Skills, and Abilities
• Domain expertise: have a good technical understanding of the Salesforce Sales and Service Cloud and how business stakeholders use the product.
• General knowledge of technical concepts, strategies, and methodologies, including architectural and security concepts, systems development life cycle, information management, and portfolio management (production systems, release planning, change management).
• Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle.
• Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing)
• Experience in core web technologies including HTML5, JavaScript and CSS
• Demonstrated experience with relational databases, data modelling, and ETL tools
• Experience with Services Oriented Design Principles (SOA) and Web Services (REST & SOAP, JSON & XML)
• Experience with Agile development methodologies such as SCRUM
• Experience with complex business systems integration as well as object-oriented design patterns and
• development
• Stakeholder management: experience in managing relationships with business stakeholders; a proven ability
• to work with and influence cross-functional teams, ensuring close collaboration with development teams, is
• especially important.
• Excellent organizational, verbal and written communication skills
• Key Responsibilities
• Client Interaction
• You will be required to be available for project and client interactions during UK business hours.
• Meet with clients to determine business, functional and technical requirements and participate in

application design, configuration, testing, and deployment

• Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning) o Work cross-functionally with Revenue Operations, Sales Finance, Engineering, and other key stakeholders within the client organisation.
• Gather, analyse and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end-users
• Leadcustomer-driven solutions utilizing strong technical design skills and strong working relationships

with internal groups

• Guide users in formulating requirements, advise on alternatives and on the implications of new or

revised processing analysis.

• Translate business requirements into well-architected solutions that best leverage the Salesforce

platform and products • Technical development

• Setupdevelopmentenvironmentsontheirownandcommunicatedevelopmentprogresstotheclient and senior management.
• Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform.
• Implement and maintain Salesforce customizations such as custom fields and objects, layouts, controller extensions, triggers, workflows, process builders, and validation rules
• Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
• Createandexecuteunit,integration,anduseracceptancetestplans,includingusecasesandtestdata o Ensure service level availability of the Force.com platform and integration applications and provide

on-call support for break/fix/enhancement activities to resolve application issues. • Research and best practices

• Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
• Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform
• Assist with the planning of application changes, development, and installation of upgrades and new releases.