Human Capital Manager - Payroll & Administration

Job Title: Operations Executive

Location: Kolkata

Job Description:

We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.

Key Responsibilities:

1. Operational Support

• Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
• Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
• Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.

2. Customer Interaction

• Respond to customer queries via email and phone in a professional and timely manner.
• Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
• Maintain detailed logs of customer interactions, feedback, and action taken.

3. Data Management & Reporting

• Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
• Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.

Required Skills:

• Comfortable with handling data and making calculations.
• Proficiency in MS Excel.
• Ability to work in double shifts.
• Excellent communication (verbal and written) in English; additional language proficiency is a plus.
• Ability to handle pressure and multitask efficiently in a fast-paced environment.
• Strong organizational and time-management skills.
• Positive attitude with a problem-solving mindset and the ability to work independently or in a team.

Experience:

·       0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.

Shifts:  

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 Days Working (Rotational Week-Offs)

2-3 years of sales coordination experience.

- Excellent communication and interpersonal skills.

- Strong organizational and time management skills.

- Ability to work in a fast-paced environment.

- Proficiency in CRM software and Microsoft Office.

- Strong analytical and problem-solving skills.

DocNexus is revolutionizing the global medical affairs & commercial ecosystem with search. We provide a next-generation data platform that simplifies searching through millions of insights, publications, clinical trials, payments, and social media data within seconds to identify healthcare professionals (HCPs), products, manufacturers, and healthcare systems. Leveraging AI-powered Knowledge Graphs, DocNexus assists life science organizations in finding the right key opinion leaders (KOL/DOLs) who play a crucial role in developing and bringing life-saving pharmaceutical products and medical devices to market. Backed by industry leaders such as Techstars, JP Morgan, Mass Challenge, and recognized as one of the Top 200 Most Innovative Startups by TechCrunch Disrupt, we are committed to transforming healthcare insights. We are seeking a skilled and passionate DevOps Engineer to join our dynamic team and contribute to the efficient development, deployment, and maintenance of our platform.

We are looking for a visionary Sr. Full Stack Engineering Lead who is passionate about building and leading our technology department. The ideal candidate will have a solid technical background and experience in leading a team to drive innovation and growth. As Engineering Lead, you will oversee the development and dissemination of technology for external customers, vendors, and other clients to help improve and increase business.

Leadership and Strategy:

• Lead the engineering team and make strategic decisions regarding the technology stack, project management, and resource allocation.
• Establish the company’s technical vision and lead all aspects of technological development.

Development:

• Develop and maintain the front-end and back-end of web applications.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.

Maintenance and Optimization:

• Maintain code integrity and organization.
• Identify and correct bottlenecks and fix bugs.
• Continually work on optimizing the performance of different applications.

Security: Ensure the security of the web applications by integrating security best practices.

• Regularly update the system to protect against vulnerabilities.

Innovation:

• Research and implement new technologies and frameworks that can improve the performance and user experience of the platform.
• Stay informed on emerging technologies and trends that can potentially impact the company's products and services.

Collaboration and Communication:

• Work closely with other departments to understand their needs and translate them into technical solutions.
• Communicate technology strategy to partners, management, investors, and employees.

Project Management:

• Oversee and support project planning, deadlines, and progress.
• Ensure that the technology standards and best practices are maintained across the organization.

Mentoring and Team Building:

• Foster a culture of innovation and excellence within the technology team.
• Mentor and guide the professional and technical development of team members.

Front-End Development:

• HTML/CSS: For structuring and styling the web pages.
• JavaScript/TypeScript: Core scripting language, along with frameworks like Angular, React, or Vue.js for dynamic and responsive user interfaces.

Back-End Development:

• Python: Using frameworks like Django or Flask for server-side logic.
• Node.js: JavaScript runtime environment for building scalable network applications.
• Ruby on Rails: A server-side web application framework written in Ruby.

Database Management:

• SQL Databases: MySQL, PostgreSQL for structured data storage.
• NoSQL Databases: MongoDB, Cassandra for unstructured data or specific use cases.

Server Management:

• Nginx or Apache: For server and reverse proxy functionalities.
• Docker: For containerizing applications and ensuring consistency across multiple development and release cycles.
• Kubernetes: For automating deployment, scaling, and operations of application containers.

DevOps and Continuous Integration/Continuous Deployment (CI/CD):

• Git: For version control.
• Jenkins, Travis CI, or CircleCI: For continuous integration and deployment.
• Ansible, Chef, or Puppet: For configuration management.

Cloud Services:

• AWS: For various cloud services like computing, database storage, content delivery, etc.
• Serverless Frameworks: Such as AWS Lambda or Google Cloud Functions for running code without provisioning or managing servers.

Security:

• OAuth, JWT: For secure authentication mechanisms.
• SSL/TLS: For secure data transmission.
• Various Encryption Techniques: To safeguard sensitive data.

Performance Monitoring and Testing:

• Selenium, Jest, or Mocha: For automated testing.
• New Relic or Datadog: For performance monitoring.

Data Science and Analytics:

• Python Libraries: NumPy, Pandas, or SciPy for data manipulation and analysis.
• Machine Learning Frameworks: TensorFlow, PyTorch for implementing machine learning models.

Other Technologies:

• GraphQL: For querying and manipulating data efficiently.
• WebSockets: For real-time bi-directional communication between web clients and servers.

Role: .Net Full Stack Developer

Work Mode: 5 days WFO

Location: Noida

Roles & Responsibilities:

1. 4+ Hands-on experience in Web application (full stack) development using .Net framework & .Net (Core), MVC.

2. Strong hands on using one of the front-end UI frameworks, React and complimentary technologies ie., Javascript, Jquery, HTML, CSS, Bootstrap. Must have React experience.

3. Having SQL Server skills with the ability to create complex stored procedures, views, functions, tables etc.,

4. Good experience in developing Restful APIs and integrating 3rd party APIs.

5. Experience in implementation of design patterns, code optimization and performance tuning.

6. Good knowledge on code repositories like Github, TFS etc.

7. Good to have knowledge of App services and Azure functions.

8. Good knowledge of integrating code into CI/CD pipelines.

9. Good unit testing skills to ensure responsiveness and efficiency with knowledge of tools like NUnit, XUnit, MSTest etc.

10. Perform code reviews, mentor junior developers and fix QA raised defects seamlessly.

11. A good team player, collaborate with project managers, tech leads and support offshore-onsite coordination

12. Support during various stages of deployment and collaborate with the relevant teams during deployment.

13. Knowledge on writing technical documentation and presentations.

14. Demonstrated ability to work independently with little direction or as part of a team.

15. Demonstrated ability to work on highly complex projects within tight timelines

16. The ability to clearly communicate complex technical specifications, and a motivation to achieve best-in-class results.

About the company: https://www.hectar.in/

Hectar Global is a financial technology company that provides a disruptive cross-border trading platform for the agricultural commodities market. Our platform utilizes machine learning and data analysis to provide insights and improve the trading experience for farmers, traders, and other stakeholders in the agricultural industry. Our mission is to bring transparency and efficiency to the agricultural commodities market, which has traditionally been fragmented and opaque. We are committed to driving innovation in the industry and providing a user-friendly and accessible platform for our customers.

Job Overview: 

We are seeking a highly skilled Head of Engineering to lead the development of our innovative and disruptive cross-border trading platform at Hectar Global. This person will be responsible for spearheading all technical aspects of the project, from architecture and infrastructure to data and machine learning.

Responsibilities:

• Lead and manage a team of engineers, including hiring, training, and mentoring
• Design and implement the technical architecture of the cross-border trading platform
• Ensure the platform is scalable, efficient, and secure
• Oversee the development of data models and machine learning algorithms
• Collaborate with cross-functional teams, including product and design, to ensure the platform meets user needs and is visually appealing and easy to use
• Work with stakeholders to identify business requirements and translate them into technical solutions
• Develop and maintain technical documentation, including system specifications, design documents, and user manuals
• Keep up to date with emerging trends and technologies in software engineering, machine learning, and data science
• 
  

Requirements:

• Bachelor's or Master's degree in Computer Science or related field
• 10+ years of experience in software engineering, with a focus on web applications and machine learning
• Proven track record of leading and managing a team of engineers
• Expertise in software architecture and design patterns
• Experience with data modeling and machine learning techniques
• Strong problem-solving and analytical skills
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Experience working in an agile development environment
• Strong knowledge of front-end technologies, such as HTML, CSS, and JavaScript
• Familiarity with modern web frameworks, such as React or Angular

Preferred qualifications:

• Experience with cloud computing platforms, such as AWS or Azure
• Familiarity with data visualization tools, such as D3.js or Tableau
• Experience with containerization and orchestration tools, such as Docker and Kubernetes
• Understanding of financial markets and trading platforms

If you are a passionate leader with a proven track record of building innovative and disruptive products and teams, we would love to hear from you.

Skills / Requirements

· Experience: 2-5 years

· Must Have: HTML / CSS / JavaScript

· Must Have: Angular development, Exposure to NodeJs

· Good to Have: Ionic

Essential Job Duties and Responsibilities

· Work with the Project Architects & Business owners to understand requirements

· Create performant, efficient code

· Design and development of features/modules

· Code review, Testing and Deployment

· Manage, Guide and Mentor team resources.

Desired Attributes

· Understanding of good system design, reusable components, extensibility etc.


· Excellent written and spoken communication skills


· Proven working experience in web and server-side programming.

· Experience with any MVC Framework

· Hands on knowledge of any source control Git

· Understanding of web applications including security, session management, and best development practices

· Experience working in an Agile / Scrum development process will be a bonus

· Exposure to testing frameworks for the Unit test, Integration test, and automated testing

Qualification

B.E / B.Tech / M.E / M.Tech in Computer Science or Electronics & Communication / BSC IT / BCA/ MCA.

Employment Type

Full time.

R360 powers a data-driven customer engagement ecosystem that enables the worlds leading organisations to earn customer loyalty every day.

For over 10 years, R360s loyalty and reward platforms have driven ambitious loyalty programs for some of the worlds biggest brands including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

Currently we are looking for a SeniorUI Developer

What you ll do:

1. Develop complete UI and integrate the same with backend APIs
2. Work as full stack developer with prime focus on UI
3. Work end to end from design and development
4. Code & design review
5. Troubleshoot critical issues and guide team as well

What well need:

Mandatory skills

1. 3 - 4years of hands-on experience in Angular technologies
2. Overall 6 to 9yrs of overall UI experience
3. Hands on experience in implementing micro front end architecture
4. Strong knowledge in building highly responsive web & mobile applications
5. Strong Data structures & algorithm skill
6. Strong communication

Technical Skills

1. Front end technologies – Angular, Java Script, jQuery
2. Backend technologies – Java, REST
3. Mark-up Languages – HTML, CSS3, Bootstrap
4. Database – SQL & NoSQL
5. Modelling – UML & ERD

Bonus point if: Candidate from product company would be preferred

• Build efficient, effective, reusable and testable PHP modules.
• Responsible to write clean and well-structured code.
• Solve complex performance problems and architectural challenges.
• Prepare and maintain all applications utilizing standard development tools.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Maintain as well as edit current websites and write semantic markup.