Head of Sales & BD

Job Description for HRSD:

ServiceNow HR Service Delivery Role Overview The ServiceNow Technical Lead is responsible for the technical design, development, and delivery of ServiceNow solutions across HRSD, and other modules. This role provides technical leadership, ensures adherence to best practices, and drives platform optimization to meet business objectives. The Technical Lead acts as a mentor for developers and collaborates with architects, product owners, and stakeholders to deliver scalable and secure solutions.

 Key Responsibilities

* Solution Design Architecture:

○ Define technical architecture for ServiceNow implementations and integrations.

○ Ensure compliance with ServiceNow best practices and enterprise standards.

 * Development Configuration:

○ Lead development of custom applications, workflows, and integrations using ServiceNow scripting (JavaScript, Glide).

○ Configure HRSD, and other modules

* Project Leadership:

○ Manage technical delivery across all phases: requirements, design, build, testing, deployment.

○ Mentor junior developers and ensure code quality through reviews and best practices.

 * Integration Automation:

○ Implement integrations with HRIS (Workday, SAP), IT tools, and external systems using REST/SOAP APIs.

○ Drive automation initiatives leveraging Flow Designer and IntegrationHub.

 * Governance Documentation:

○ Maintain technical documentation (architecture diagrams, DTS, specifications).

○ Support platform upgrades, patching, and performance optimization.

 * Stakeholder Engagement:

○ Collaborate with business analysts, product owners, and client teams to translate requirements into technical solutions.

○ Provide technical guidance during workshops and demos.

 * RUN:

○ Provide Support to the team (Dev, BA, client)

○ Ensure quality compliance

○ Ensure Incident resolution according to contract

○ Animate dev community

○ Active contributor to AI initiatives

•Certifications (Mandatory)

ServiceNow Certified Implementation Specialist – Human Resources (CIS-HR)

Responsibilities

We’re growing quickly on grounds of great customer love & are looking to add a new Retention Marketing Manager to our growth team. Your responsibilities would include (but not be limited to):

● Find key levers for growth in the user journey funnels across all channels (CRM, Digital marketing, direct, etc.) and platforms (App, Web, Mweb, etc.)

● Develop a personalization roadmap and execution plan across teams to help drive better visits/user and visit to buy conversions

● Drive initiatives to maximize LTV

● Manage cross-functional growth projects at both macro and micro levels, working closely with product and functional teams to run experiments, A/B tests, and roll out features on an ongoing basis

● Analytical :- Develop data-backed insights to predict good/bad customer journeys, understand user engagement, new vs retention programs to find levers for growth

Skills You’d be a great fit for the role if you display these qualities:

● Ability to drive data-backed business decisions for revenue growth

● Detail Oriented- Good at problem-solving skills

● Experience of working in unstructured environment and entrepreneurial in nature

• Action-oriented and energetic, with a focused and pragmatic approach to problem

Job Description:

• Develop and implement sales strategies to achieve sales targets
• Conduct market research to identify potential clients and market trends
• Identify new business/Sales opportunities and prospects through cold calling, email campaigns, and social media
• Meet with clients to present products or services and negotiate deals
• Conduct product demonstrations and presentations to potential clients
• Prepare and present proposals and negotiate contracts with clients
• Build and maintain relationships with existing clients to maximize sales opportunities
• Collaborate with another department to ensure the smooth delivery of products or services
• Stay up-to-date with industry trends and developments to inform sales strategies and tactics
• Provide feedback to the product development team on customer needs and preference
• Prepare and present sales reports to Sales Manager

Required Candidate profile:

• Bachelor's degree in engineering, Business, Marketing, or related field
• Proven track record in B2B sales, preferably in any IT product sales in B2B or manufacturing or AEC sales experience.
• Excellent communication and interpersonal skills
• Strong negotiation and persuasion skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Willingness to travel as required

BE/BTech from shortlisted institutes;
b) Work closely with business in identifying solution requirements and key case-studies/scenarios for the future solution
c) Design and prototype Azure solutions, create solution architecture document covering deep technical aspects of the implementation
d) Create a unified strategy for Azure cloud transformation governance, automation, security, implementation and operations
e) Analyze existing application portfolios, develop next-gen application architecture, transformation and modernization roadmap
f) Conduct Azure solutions architecture review/audit and create review/audit report
g) Lead implementation of the solution from establishing project requirements and goals to solution "go-live"
h) Oversee the development efforts and provide technical help as needed
i) Day-to-day lead the client through the technical and organizational challenges of Cloud transformation
j) Participate in the full cycle of pre-sale activities, including RFP processing, proposal development and direct communications with potential clients
k) Maintain a strong understanding of industry trends and best practices
l) Create thought leadership on Azure solutions and hybrid clouds
m) Serve as an Azure evangelist, consult and provide technical guidance on Azure solutions design, build, governance, security, operations and cost control best practices
What You Have
n) Large-scale software development or application engineering with recent coding experience in the following platform: .Net Core,.NET MVC, Azure, React.js, Angular
o) Designing and building applications using container and serverless technologies
p) Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
q) Deep expertise in solution architecture including web services, relational and non-relational databases, front-end and/or back-end technologies
r) Good exposure to Agile software development methodologies and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration (CI) and automated deployment
s) Experience working with highly scalable, performant and mission critical architectures
t) Avid technologist, with deep expertise in modern cloud architecture and history of successful implementation of complex Azure solution
u) Ability to suggest competitive and innovative technical decisions, get client buy-in and deliver commitments
v) Strong communication skills, ability to present technical ideas in business-friendly language
w) Analytical and problem-solving abilities
x) Azure certifications and Architecture Framework (TOGAF/IAF) are recommended

• Bachelors degree in Software Engineering, Computer Science, Information Technology or related
• Previous work experience as a Manual Testing in OTT Platform - MUST
• Complete understanding of STB, Set up box (MUST)
• Understanding of testing protocols
• Good analytical and troubleshooting skills
• Attention to detail
• Strong communication skills

Requirement::

• Be an individual contributor to the team, work on sprint tasks related to Front End Development

• Develop features as per requirements and design, own the feature developments till production

• Interact with backend team on finalizing the APIs and work on integrating them

• Never miss to write unit tests and keep the coverage healthy

• Take the lead to maintain re-factor and if necessary, throw away legacy frontend code

• Review other's code and get your code reviewed as well

• Plan the code and approach first then start writing the code

• Taking pride in the work you have accomplished and showing it to the customer

• Stepping out of your comfort zone at times

• Avoiding the desire to take shortcuts at times instead maintain the consistency in how we approach solutions to ensure successful outcomes.

• Avoid the temptation to think that a difficult situation will be resolved simply by the passage of time and without the hard work of addressing root causes

Website - https://praxinfo.com/">https://praxinfo.com/