Head of Customer Success

Sales Executive- IT Services

Required Skills

• Experience in GCC sales / international sales
• Experience in IT services sales / software services
• Strong communication and negotiation skills
• Experience in lead generation and client handling
• Ability to work with overseas clients and different time zones
• Good understanding of software development / IT services

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 2+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD

Job Summary:

As a Talent Acquisition Associate, you will play a crucial role in attracting, sourcing, and hiring talented individuals to meet the organization's workforce needs. You will collaborate with hiring managers and stakeholders to understand their requirements, devise effective recruitment strategies, and execute end-to-end recruitment processes.

Responsibilities:

1. Collaborate with hiring managers to understand their talent requirements, including job descriptions, qualifications, and other relevant details.
2. Source, screen, and assess candidates using various channels such as job boards, social media platforms, professional networks, and internal databases.
3. Conduct phone screens and initial interviews to evaluate candidate qualifications, skills, and cultural fit.
4. Coordinate and schedule interviews with hiring managers and other stakeholders, ensuring a smooth and efficient recruitment process.
5. Build and maintain a strong candidate pipeline for current and future hiring needs.
6. Assist in the development and implementation of recruitment strategies to attract top talent.
7. Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS).
8. Provide timely updates and feedback to candidates throughout the recruitment process.
9. Assist in negotiating and extending job offers to selected candidates.
10. Support onboarding activities for new hires, including completing pre-employment checks and paperwork.

Requirements:

1. Bachelor's degree in Human Resources, Business Administration, or a related field.
2. Proven experience as a Talent Acquisition Associate or in a similar recruitment role, preferably within the IT or technology industry.
3. 1-3 years of relevant experience in end-to-end recruitment processes.
4. Familiarity with applicant tracking systems and other recruitment tools.
5. Strong sourcing and networking skills to identify and engage with potential candidates.
6. Excellent communication and interpersonal skills.
7. Ability to effectively prioritize and manage multiple recruitment assignments.
8. Understanding of employment laws and regulations.
9. Results-oriented mindset with a focus on meeting recruitment targets and deadlines.
10. Highly organized with attention to detail.

1.      Experience Requirements

Essential

·      10+ years of experience of Maintaining and Managing a Window Infrastructure environment

·      10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation

·      8+ years of experience of Exchange Server

·      5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.

·      5+ Previous experience within an Infrastructure Management role.

Desirable

·      Exposure to virtualisation technologies VMWare and HyperV

·      Exposure to virtualisation technologies such as Citrix

2.      Knowledge Requirements

Essential

·      10+ years of knowledge of Windows Server 2012 and above.

·      10+ years of knowledge of Active Directory and Group Policy

·      8+ years of knowledge of MS exchange 2013 and above

·      5+ years of knowledge of HLD/LLD design exposure

·      5+ years of knowledge of AWS, Azure Administration

Desirable

·      Knowledge of Citrix thin client & digital workspace.

·      Knowledge of System Centre suite applications.

·      Knowledge of patch management solution

3.      Skill and Competency Requirements

Essential

·      5+ years administration of maintaining an enterprise windows environment

·      5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.

·      5+ years of experience of automation techniques/tools using Powershell.

·      Strong interpersonal and communication skills (Oral & Written).

·      Ability to work independently in a team.

·      Good adaptability and flexibility.

·      Confidence and decision making.

Desirable

·      Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.

Project Manager in UAE

Company Profile: Nucleus Software has been providing Products and Services to various Global and Regional Financial  institutions , from past 36 years. As a pioneer IT Service provider, Nucleus carry deep banking domain expertise and experience on latest technological trends. Nucleus’s developed platforms powers the operations of more than 150 institutions in 50 countries, supporting multiple business veritcals, accessible through Mobile and internet channels

Primary Responsibilities : 

• Manage Software Development project activities for project phases, including initiation, planning, execution, monitoring, control and closure.
• Work collaboratively with development team, technical lead and business analyst to determine technical direction and approach to system design and implementation, including both core and supporting systems.
• Create, manage, monitor and track Project schedules, Project scope statements, Resource plans etc.
• Resolve issues, conflicts, dependencies and critical path deliverables
• Ensure project execution according to scope, schedule, budget and quality standards
• Manage the day-to-day activities of projects and staff; communicate with project teams as necessary to ensure project deliverables are on schedule and within cost and quality parameters.
• Communicate and collaborate with internal and external stakeholders as needed
• Continually manage stakeholder expectations through project governance processes
• Deliver appropriate and effective executive level communication
• Provide status reporting regarding milestones, deliverable, dependencies etc. communicating with all the stakeholders

Desired for the position :

• 8+ years of experience in application development
• Experience in managing end to end project as a project manager
• Exposure in lending / payment in retail banking
• Executive level communication skills with excellent written and verbal communication

Budget is between 25 to 30 LPA,

Experience required 8 + years

Job Description

Drupal Developer will develop web applications and workflows using Drupal. The person would understand the business needs of the customers and is expected to write good quality software. The person would be familiar with best practices in development and coding.

Responsibilities: 

• Write good quality software that complies with Drupal Coding Standards.
• Understand client’s business needs and develop a software solution with necessary validations
• Attend client calls, demonstrations to the client.
• provide assistance, guidance, and support to other developers when necessary. Review codes of peers
• Maintain appropriate documentation with code.
• Undertake quality assurance and testing for functionalities developed.
• Should be strong in developing custom modules and overriding concepts.
• Should be familiar with Drupal coding standards and best practices.
• Should have good hands-on experience with HTML/CSS/JavaScript.
• Should have a fair understanding of building Drupal themes and working with templates.
• Should be well-versed with the deployment process – GIT, SVN, etc.

Communication Responsibilities:

• Deliver engaging, informative, and well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.

Other Responsibilities:

• Disseminate technology best practices.
• Work with Tech leads to the adoption of new technologies within our technology practice

Requirements, Skills, Qualifications:

• Must have 3+ years of PHP or other significant programming experience.
• Good understanding of MY SQL and relational databases.
• Expertise in PHP development and Drupal.
• Expertise in JavaScript and mainstream JavaScript libraries such as JQuery and working knowledge of Ajax.
• Good understanding of web technologies and HTTP. Good Linux skills HTML and CSS skills commensurate with years of experience.
• Git knowledge/ version control knowledge and skills.
• Contribution to the open-source community
• Experience in Drupal8 of 2+ years.
• Good with RDBMS & writing custom SQL, Drupal API experience
• Must have PHP, JavaScript, AJAX, HTML and CSS experience
• Should be able to code as per Drupal standard coding
• Should be well versed with implementation and configuration of most commonly used modules
• Experience with CSS Frameworks such as Twitter Bootstrap.
• Should have a total experience between 2-5 years (mostly in Drupal)
• Strong experience in Drupal 7 & 8.
• Should have strong web knowledge in terms of developed Secured and High-Performance websites.
• Should be strong in Drupal 8.x, configuring control modules.
• Should have strong knowledge of Domain Access, Panels, NodeQueue, Context.
• Experience with a Multisite environment would be a plus.

0.5 - 3 years of experience 

• Day to day maintenance of the website. Along with updating banners, products, product content, blogs, SEO recommendations also maintain a tracker of all updates on the website
• Coordinate with design and development team to implement strategy
• Create project plan and timelines for execution
• Maintaining and recording minutes of the meeting with internal and external stakeholders
• Keep a track of website health: by conducting regular test plans, working on site experience as well as PageSpeed insights
• Provide inputs on improving website experience basis GA reports
• Preparing monthly website performance reports
• Ensure smooth client communications 
• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail
• Keep up-to-date with industry best practices and monitor competitor websites
• Stay abreast of new developments in software, trends, and practices. Maintain good awareness of key plugins to be able to rapidly select the best approach for a new site build or update

• TAT of website uploads
• 4 recommendations from monthly reports adapted by the clients
• 2 case studies based on successful recommendations
• <4 escalations per year

• Strong attention to detail with an analytical mind and problem-solving attitude
• Ability to manage and work with teams
• Ability to adapt to new tools and softwares
• Google Analytics Power User
• Has experience operating at least 1 CMS
• Self starter attitude, proactive
• Strong communication skills, both written and verbal, with excellent interpersonal skills

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, Powerpoint

What you need to have: