Head of Customer Success

At Technoidentity, we’re a Data + AI product engineering company delivering scalable, modern enterprise solutions.

We are seeking a seasoned Senior Database Developer & PostgreSQL Expert with 8–10 years of experience across multiple database systems, with deep hands-on expertise in PostgreSQL internals, performance tuning, advanced indexing, and enterprise data architecture. 

With a strong preference for Oracle to AlloyDB (PostgreSQL) migration expertise, this role blends modernization, advanced PostgreSQL engineering, and cloud-native architecture on Google Cloud Platform (GCP). If you thrive in transforming complex data logic, optimizing performance, and architecting enterprise-grade PostgreSQL systems, this opportunity is built for you. 

Requirements

Key Responsibilities 

Database Migration & Development 

• Lead database migrations from Oracle to PostgreSQL-based platforms like AlloyDB, applying both manual and automated strategies. 
• Re-engineer stored procedures, triggers, and packages from PL/SQL to PL/pgSQL. 
• Recreate and optimize DB objects (schemas, constraints, views, indexes) across target platforms. 
• Design PostgreSQL-specific architecture including partitioning strategies, indexing plans (GIN, GiST, BRIN), and query optimization paths. 
• Leverage PostgreSQL internals such as vacuum tuning, WAL configuration, and connection management for optimal system performance. 

Performance Optimization 

• Implement indexing strategies, query plans, and table partitioning to enhance database performance. 
• Use tools like EXPLAIN ANALYZE, pg_stat_statements, and GCP-native monitoring dashboards for tuning. 
• Collaborate with DevOps for deployment pipelines and infrastructure-as-code (IaC) best practices. 
• Perform deep-dive PostgreSQL performance fine-tuning including buffer cache analysis, autovacuum configuration, and planner optimization. 
• Optimize PostgreSQL workloads for high concurrency and large datasets, ensuring stable and predictable performance. 

Data Integrity & Validation 

• Build and execute validation scripts for source-to-target comparison. 
• Ensure row-level data accuracy, transformation logic fidelity, and zero data loss post-migration. 
• Manage large-scale datasets for archival and bulk processing tasks. 
• Implement PostgreSQL-native data integrity strategies like constraint management, row-level security (RLS), and trigger-based validations. 

Collaboration & Documentation 

• Work with cross-functional teams to translate business logic and legacy workflows to scalable, modern database systems. 
• Maintain clear documentation on schema conversions, validation methods, rollback strategies, and change history. 
• Create PostgreSQL architecture documents, optimization playbooks, and database best-practice guidelines for engineering teams. 

Ideal Candidate Profile 

Experience & Skills 

• 4–10 years of database development experience across Oracle, PostgreSQL, and similar RDBMS platforms. 
• Strong expertise in PL/SQL and PL/pgSQL for procedural logic, error handling, and performance tuning. 
• Proven track record of large-scale database migration projects (Oracle to PostgreSQL/AlloyDB preferred). 
• Proficient in query optimization, indexing, partitioning, and schema normalization. 

• Job Profile: Collections Executive (DRA Certified)
• Job Location: Bangalore
• Job Mode: Work From Office 
• Salary:  ​​26K CTC per month
• Job Role: We are looking for an experienced Collections Executive to join our team. The ideal candidate should possess a strong background in collections, with at least 1 year of experience, and must have a valid Debt Recovery Agent (DRA) certification.
• Language: English & South language
• Key Responsibilities:
• Contact customers to follow up on outstanding payments.
• Negotiate payment terms and ensure timely collections.
• Maintain accurate records of communication and payment status.
• Resolve customer disputes or queries regarding payments in a professional manner.
• Prepare and submit daily/weekly/monthly reports on collection activities.
• Achieve individual and team collection targets.
• Eligibility Criteria:
• Minimum 1 year of experience in collections.
• Must have a valid DRA certification (mandatory).
• Graduate candidates are welcome.
• Good communication and negotiation skills.
• Strong ability to handle challenging situations professionally.
• No freshers will be considered for this role.
• Competitive salary package of 26K CTC per month.
• Opportunity to work in a fast-paced environment.

A collaborative and supportive team culture.

About the Role:

We are looking for an experienced VoIP Developer to design, develop, and maintain enterprise communication systems. You will work with Kamailio, OpenSIPS, Freeswitch, and Asterisk to build scalable VoIP solutions.

Skills Required:

• Hands-on experience with Kamailio, OpenSIPS, Freeswitch, Asterisk
• Knowledge of IMS & Diameter
• Proficiency in C / C++ programming
• Strong understanding of TCP/IP, LAN/WAN, VLAN/L3 VPNs
• Good knowledge of SIP/SDP, RTP/SRTP, TLS protocols
• Experience with MySQL / MongoDB
• Understanding of Enterprise PBX features
• Problem-solving and debugging skills
• Good written and verbal communication

Nice-to-Have:

• Building softPBX, Voicemail, ACD, IVRS applications
• Experience with Python, PHP, Java, JavaScript
• Linux administration and command-line skills
• Knowledge of WebRTC, firewall, security
• Familiarity with tools like cmake and git

What We Offer:

• Remote / flexible work options
• Opportunity to work on large-scale VoIP systems
• Collaborative environment with skilled peers

Tableau Server Administrator (10+ Yrs Exp.) 📊🔒

📍Location: Remote

🗓️ Experience: 10+ years

MandatorySkills & Qualifications:

1. Proven expertise in Tableau architecture, clustering, scalability, and high availability.

2. Proficiency in PowerShell, Python, or Shell scripting.

3. Experience with cloud platforms (AWS, Azure, GCP) and Tableau Cloud.

4. Familiarity with database systems (SQL Server, Oracle, Snowflake).

5. Any certification Plus.

Role Overview:

The SEO Analyst is responsible for optimizing the organization’s online presence by improving search engine rankings, driving organic traffic, and enhancing user engagement. This role requires expertise in SEO strategies, analytics, and a strong understanding of mental health-related content to ensure alignment with the organization’s mission.

Key Responsibilities:

1. SEO Strategy Development and Execution:

• Develop and implement effective SEO strategies to improve website rankings and increase organic traffic.
• Conduct keyword research to identify high-value terms relevant to mental health services and integrate them into the content strategy.

1. Content Optimization:

• Collaborate with content teams to optimize on-page elements, including meta tags, headers, and keywords.
• Ensure that content adheres to SEO best practices while maintaining accuracy and sensitivity in mental health-related topics.

1. Performance Monitoring and Reporting:

• Monitor website performance using tools such as Google Analytics, Google Search Console, and other SEO software.
• Analyze data to evaluate the effectiveness of SEO efforts and provide regular reports to the marketing team.

1. Technical SEO Management:

• Conduct technical audits to identify and resolve issues affecting website performance, such as page speed, mobile usability, and broken links.
• Ensure the website is optimized for search engine crawlers and adheres to the latest algorithm updates.

1. Competitor and Market Analysis:

• Conduct competitive analysis to identify trends, opportunities, and gaps in the market.
• Research emerging SEO techniques and tools to maintain a competitive edge in the mental health sector.

1. Local SEO:

• Develop and manage local SEO strategies to enhance visibility in specific geographic areas.
• Optimize Google My Business profiles and manage location-based search strategies.

1. Collaboration and Training:

• Work closely with content creators, developers, and social media teams to align SEO initiatives with broader marketing goals.
• Provide training and guidance to team members on SEO best practices.

Qualifications and Requirements:

Education:

• Bachelor’s degree in Marketing, Computer Science, or a related field.

Experience:

• 2–5 years of experience as an SEO Analyst or in a similar role.
• Proven experience in optimizing content for the mental health or healthcare sector is mandatory.

Skills and Knowledge:

• Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, and Ahrefs.
• Strong understanding of technical SEO, keyword research, and link-building strategies.
• Familiarity with content management systems (e.g., WordPress).
• Knowledge of HTML, CSS, and basic coding practices is a plus.
• Excellent analytical and problem-solving skills.

Personal Attributes:

• Strong attention to detail with the ability to manage multiple projects simultaneously.
• Excellent communication and collaboration skills.
• Sensitivity and awareness when working with mental health-related content.

Key Competencies:

• Expertise in SEO strategies and best practices.
• Data-driven decision-making and performance analysis.
• Ability to adapt strategies to the unique needs of mental health-related audiences.
• Strong alignment with the organization’s mission to promote mental health awareness.

• Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools

• Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances

• Team Building- Build a high quality sales team and lead it in that city

ABOUT THE STARTUP:

Lamamia is founded by IIM alumni and mentored by seasoned professionals from Flipkart.com, CommonFloor.com, Adani Group, TATA Group, Suzlon, and professors from IIT, IIM and XLRI.

Lamamia is incubated by IAMAI, (chaired by Mr Amit Agarwal, Amazon India Head) in association with Govt. of Haryana. It is also incubated by FIED IIM Kashiur for mentoring and funding support.

Lamamia is an Uber for Vernacular skilling and Education, wherein educators can create and share their micro-lessons and micro-tests with the learners spread across the remote and rural part of India. Students can choose the educators, courses and assessment tests to enhance their knowledge, skill, aptitude and employability. 

DESIRED SKILLS:

1. AWS (EC2/S3/Lambda)
2. DynamoDB
3. Node.Js
4. HTML5, Javascript, React.Js
5. Android Native (Java/Kotlin)
6. Socket.io / WebRTC (LiveStreaming)
7. Firebase
8. Prior experience in developing/integration livestreaming feature is essential.

JOB DESCRITION

1. Enhancing the existing features and developing the new features
2. Being able to develop the product independently and also with the team .
3. Being able to work under pressure and think out of the box.
4. Being a good leader with decent professional communication skills.
5. Knowledge and experience of Android Development is an added advantage

OUR PRODUCT

Understand The Product Features:

https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN

1. Our product offers on-demand video lessons and quizzes in local languages.
2. Teachers can independently create and share their content.

WHAT WE OFFER:

1. Opportunity to work as a core team member
2. Direct Reporting to Founders
3. Exponential and 360 degree learning
4. Working with an experienced team from IIM
5. 4.2 - 7.8 LPA (INR) CTC + ESOPs*