- Driving Customer Success Outcomes: Increasing renewals, reducing churn, identifying up-sell opportunities, influencing increased life-time-value through higher product adoption and customer health scores, and driving growth through increased advocacy and customer referenceability, for SMB customers.
- Leading the overall journey for Customer Success: Mapping the customer journey and developing interventions for each step, driving engagement with customer marketing, analyzing data and customer feedback, and continuously improving the customer experience.
- Managing Customer Success Activities such as onboarding, training, services, customer success management, support, account management, up-sells, and advocacy.
- Building and Leading a World Class Customer Success team: Recruiting, training, and managing high potential individuals including Customer Success Reps, Operations, and Support.
- Measuring the effectiveness of the Customer Success team with key goals, operational metrics, and outcomes for the team
- Technology and Systems for Effectiveness: Setting up systems and tools for managing customer relationships, tracking data, and improving referencability.
- Working Closely with customer stakeholders (Sales, Product, and Marketing) to establish a stronger customer relationship and experience
- Aligning with Product Marketing to market to existing customers and increasing engagement
- Aligning with Product Managers for driving product roadmap based on customer feedback and usage data
- Aligning with Sales for driving retention and up-sells by improving engagement and retention.
What you need to have:
- You’ve at least had around 4-12 years in customer success roles
- Exp in SAAS, handled US market and minimum 2 yrs in team handling.
- You’ve preferably worked in SaaS, Ad-Tech, and/ or Analytics, selling to the US market
- You have strong customer empathy, a desire to drive revenue and business outcomes
- You drive outcomes through persuasion, negotiation and building consensus with external and internal stakeholders
- You’re a leader with the ability to inspire others and drive outcomes as a unit
- You have excellent communication and presentation skills
- You’re analytical and process-oriented, with the ability to make data-aware decisions
- You have a great understanding of SaaS business models and its value drivers
Shubham Vishwakarma
Full Stack Developer - Averlon
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.NET
C#We are looking for "Sr.Software Engineer (API)" for Reputed Client @ Bangalore Permanent Role.
Experience: 5 - 7 Yrs
1.Roles & Responsibilities:
• Design, develop, and unit test applications in accordance with established standards.
• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
• Analyzing and resolving technical and application problems
• Adhering to high-quality development principles while delivering solutions on-time and on-budget
• Providing third-level support to business users.
• Compliance of process and quality management standards
• Understanding and implementation of SDLC process
2.Technical Skills:
Primary Skills
• 2+ years of experience in Web API, C#.Net, OOPS and Entity framework
• Minimum 1+ years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries
• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions
Secondary Skills
• Experience in analysing existing code and debugging.
• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)
• Proven experience of delivering on-time and with quality
• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code
Desired Skills
• Should have experience in developing ERP applications or Database Intensive Data Entry applications.
• Been on a same role for a period of 2 years or more
• Hands on experience of configuration management and version maintenance
• Prior experience of working in the shipping domain
• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.
• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.
3.Abilty:
• Excellent Communication Skills
• Good conceptualization skills
• Strong Visualization ability
• Analytical ability
• Quality Oriented
• Problem solving
4.Educational Qualification:
BE/B-Tech/MCA/ M.Tech
We are looking for a sincere and enterprising intern to join our HR Team!
Women on Break are welcome to join!
This is an internship opportunity for anyone seeking opportunities in recruitment.
Location : Bangalore
Roles and Responsibilities :
-Sourcing candidates from different channels (Naukri, LinkedIn, social media)
-Upload and manage job postings
-Screen Cvs according to requirement
-Understand and communicate with Candidates for requirements
-Maintain metrics, data
-Guide candidates from interview till onboarding
-Social media knowledge
Qualification/Eligibility
BBA, MBA, B.E./B.Tech/MCA with Good Communication skill
A minimum 6 months experience.
*Timely Submission of Tender and techno commercial offers. *Support to Regional Sales Team for offers and techno commercial queries.
*Arrange to keep Enquiry Tracking system updated.
*Preparation and analysis of cost sheet.
*Techno commercial discussion with customers.
*Arrange to organize a team to keep back up offers from vender for Non-STD jobs.
*Coordination with D & D for new product developments.
*Able to develop new clients and market segments.
*Know how about the market trend and competitors.
*To deal with the vendors for the offers required during pre-bid stage. *Having the knowledge about the compressor and package related items like heat exchangers, motor, control panel, piping etc.
*Having the knowledge of Reciprocating, Centrifugal air compressor and Reciprocating gas compressor.
*Adequate support to the regions. Sound knowledge of the different types of compressor packages.
*Review and submission of Tender.
*To deal directly with Customer / Consultants for getting drawing approvals, techno commercial discussion.
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sales or relevant roles is a plus
6. A friendly and energetic personality with a customer service focus
Criteria
1. Willing to work 5 days a week in a fast-paced startup
2. Ready to work from Office and join immediately.
Hood is a new-age anonymous social network.
Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and an outstanding management team.
Role & Responsibilities
- Prepare graphics for marketing, PR material
- Prepare graphics for in-app announcements
- Is an expert in at least three of these Photoshop, Illustrator, Xd, After effects, Sketch, Figma, Indesign or Canva.
Qualifications
- Bachelor's degree in Graphic Design or a related field
- 1-2 years of experience in graphic design
- Proficient in Adobe Creative Suite
- Strong communication, conceptual thinking, typography skills and design skills
- Portfolio of work
What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
Step5:If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
Roles & Responsibilities:
- Create and design various materials for print and digital collateral
- Ensure projects are completed with high quality and on schedule
- Establish creative direction for the company as well as brand guidelines
- Prioritize and manage multiple projects within design specifications and budget restrictions
- Perform retouching and manipulation of images
- Work with a wide range of media and use graphic design and video editing software
Scope:
|
Research |
Competitor Research |
|
Trends - Voice SEO, Design Aesthetics |
|
|
Tools |
|
|
Website |
Website Design - UI/UX |
|
Website Content Creation - Creatives |
|
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Social Media |
Existing Brand - Analysis / Audit |
|
Content Creation - Creatives |
|
|
Content Creation - Videos Editing + Repurposing + Gifs + Animation |
|
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Optimizations |
Client Feedback - Creatives Pipeline |
|
Email Marketing |
Content Creation - Creatives, Videos, Gifs |
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Performance Marketing |
Existing Brand - Creatives Analysis / Audit |
|
Content Creation - Creatives |
|
|
Content Creation - Videos Editing + Repurposing + Gifs + Animation |
|
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Branding |
Branding Collaterals - Create |
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Upskilling |
Complete Courses |
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Create Concise Course Notes |
|
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Create SOPs |
|
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Reporting |
Daily, Weekly, Monthly MIS Report |
Python
PostgreSQL
RedisPassionate about getting things done mindfully, rationally.
Good understanding of OOPS and Data structures
Proficiency in Python with at least 3-4 years of relevant experience
Solid understanding and deep knowledge of Flask, Docker, REST API's.
Knowledge of Databases - PostgreSQL
Working experience with Test Driven development
**Good to Have:**
Knowledge of Redis, Celery
Knowledge of Microsoft Azure.
End to End application Design, Development and Deployment
**Responsibilities:**
Interact and identify the gaps that exist between various products used in Airprobe and their needs.
Architect and build applications to address those gaps.
Create and improve the design, analytics, coding and testing for high-quality software and new products.
Write clean, maintainable code following best practices (unit testing, source control, continuous integration, automation, design patterns, etc.)
Debug code and troubleshoot problems
Build automation scripts/DevOps/CI-CD pipeline for the application over Azure.
**Expectation:**
Start up Culture, Push the Boundaries, Leadership Qualities, Problem Solving
Responsibility Driven: We’ll ask you to take end to end ownership of whatever you are doing. We believe that the best comes out of you when you ship something end to end.
You know how to maintain balance between perfectionism and pragmatism.
You are research oriented, and love to explore ways to find things that you don’t already know
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon