
- Driving Customer Success Outcomes: Increasing renewals, reducing churn, identifying up-sell opportunities, influencing increased life-time-value through higher product adoption and customer health scores, and driving growth through increased advocacy and customer referenceability, for SMB customers.
- Leading the overall journey for Customer Success: Mapping the customer journey and developing interventions for each step, driving engagement with customer marketing, analyzing data and customer feedback, and continuously improving the customer experience.
- Managing Customer Success Activities such as onboarding, training, services, customer success management, support, account management, up-sells, and advocacy.
- Building and Leading a World Class Customer Success team: Recruiting, training, and managing high potential individuals including Customer Success Reps, Operations, and Support.
- Measuring the effectiveness of the Customer Success team with key goals, operational metrics, and outcomes for the team
- Technology and Systems for Effectiveness: Setting up systems and tools for managing customer relationships, tracking data, and improving referencability.
- Working Closely with customer stakeholders (Sales, Product, and Marketing) to establish a stronger customer relationship and experience
- Aligning with Product Marketing to market to existing customers and increasing engagement
- Aligning with Product Managers for driving product roadmap based on customer feedback and usage data
- Aligning with Sales for driving retention and up-sells by improving engagement and retention.
What you need to have:
- You’ve at least had around 4-12 years in customer success roles
- Exp in SAAS, handled US market and minimum 2 yrs in team handling.
- You’ve preferably worked in SaaS, Ad-Tech, and/ or Analytics, selling to the US market
- You have strong customer empathy, a desire to drive revenue and business outcomes
- You drive outcomes through persuasion, negotiation and building consensus with external and internal stakeholders
- You’re a leader with the ability to inspire others and drive outcomes as a unit
- You have excellent communication and presentation skills
- You’re analytical and process-oriented, with the ability to make data-aware decisions
- You have a great understanding of SaaS business models and its value drivers

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JOB DETAILS:
* Job Title: Head of Engineering/Senior Product Manager
* Industry: Digital transformation excellence provider
* Salary: Best in Industry
* Experience: 12-20 years
* Location: Mumbai
Job Description
Role Overview
The VP / Head of Technology will lead company’s technology function across engineering, product development, cloud infrastructure, security, and AI-led initiatives. This role focuses on delivering scalable, high-quality technology solutions across company’s core verticals including eCommerce, Procurement & e-Sourcing, ERP integrations, Sustainability/ESG, and Business Services.
This leader will drive execution, ensure technical excellence, modernize platforms, and collaborate closely with business and delivery teams.
Roles and Responsibilities:
Technology Execution & Architecture Leadership
· Own and execute the technology roadmap aligned with business goals.
· Build and maintain scalable architecture supporting multiple verticals.
· Enforce engineering best practices, code quality, performance, and security.
· Lead platform modernization including microservices, cloud-native architecture, API-first systems, and integration frameworks.
Product & Engineering Delivery
· Manage multi-product engineering teams across eCommerce platforms, procurement systems, ERP integrations, analytics, and ESG solutions.
· Own the full SDLC — requirements, design, development, testing, deployment, support.
· Implement Agile, DevOps, CI/CD for faster releases and improved reliability.
· Oversee product/platform interoperability across all company systems.
Vertical-Specific Technology Leadership
Procurement Tech:
· Lead architecture and enhancements of procurement and indirect spend platforms.
· Ensure interoperability with SAP Ariba, Coupa, Oracle, MS Dynamics, etc.
eCommerce:
· Drive development of scalable B2B/B2C commerce platforms, headless commerce, marketplace integrations, and personalization capabilities.
Sustainability/ESG:
· Support development of GHG tracking, reporting systems, and sustainability analytics platforms.
Business Services:
· Enhance operational platforms with automation, workflow management, dashboards, and AI-driven efficiency tools.
Data, Cloud, Security & Infrastructure
· Own cloud infrastructure strategy (Azure/AWS/GCP).
· Ensure adherence to compliance standards (SOC2, ISO 27001, GDPR).
· Lead cybersecurity policies, monitoring, threat detection, and recovery planning.
· Drive observability, cost optimization, and system scalability.
AI, Automation & Innovation
· Integrate AI/ML, analytics, and automation into product platforms and service delivery.
· Build frameworks for workflow automation, supplier analytics, personalization, and operational efficiency.
· Lead R&D for emerging tech aligned to business needs.
Leadership & Team Management
· Lead and mentor engineering managers, architects, developers, QA, and DevOps.
· Drive a culture of ownership, innovation, continuous learning, and performance accountability.
· Build capability development frameworks and internal talent pipelines.
Stakeholder Collaboration
· Partner with Sales, Delivery, Product, and Business Teams to align technology outcomes with customer needs.
· Ensure transparent reporting on project status, risks, and technology KPIs.
· Manage vendor relationships, technology partnerships, and external consultants.
Education, Training, Skills, and Experience Requirements:
Experience & Background
· 16+ years in technology execution roles, including 5–7 years in senior leadership.
· Strong background in multi-product engineering for B2B platforms or enterprise systems.
· Proven delivery experience across: eCommerce, ERP integrations, procurement platforms, ESG solutions, and automation.
Technical Skills
· Expertise in cloud platforms (Azure/AWS/GCP), microservices architecture, API frameworks.
· Strong grasp of procurement tech, ERP integrations, eCommerce platforms, and enterprise-scale systems.
· Hands-on exposure to AI/ML, automation tools, data engineering, and analytics stacks.
· Strong understanding of security, compliance, scalability, performance engineering.
Leadership Competencies
· Execution-focused technology leadership.
· Strong communication and stakeholder management skills.
· Ability to lead distributed teams, manage complexity, and drive measurable outcomes.
· Innovation mindset with practical implementation capability.
Education
· Bachelor’s or Master’s in Computer Science/Engineering or equivalent.
· Additional leadership education (MBA or similar) is a plus, not mandatory.
Travel Requirements
· Occasional travel for client meetings, technology reviews, or global delivery coordination.
Must-Haves
· 10+ years of technology experience, with with at least 6 years leading large (50-100+) multi product engineering teams.
· Must have worked on B2B Platforms. Experience in Procurement Tech or Supply Chain
· Min. 10+ Years of Expertise in Cloud-Native Architecture, Expert-level design in Azure, AWS, or GCP using Microservices, Kubernetes (K8s), and Docker.
· Min. 8+ Years of Expertise in Modern Engineering Practices, Advanced DevOps, CI/CD pipelines, and automated testing frameworks (Selenium, Cypress, etc.).
· Hands-on leadership experience in Security & Compliance.
· Min. 3+ Years of Expertise in AI & Data Engineering, Practical implementation of LLMs, Predictive Analytics, or AI-driven automation
· Strong technology execution leadership, with ownership of end-to-end technology roadmaps aligned to business outcomes.
· Min. 6+ Years of Expertise in B2B eCommerce Logic Architecture of Headless Commerce, marketplace integrations, and complex B2B catalog management.
· Strong product management exposure
· Proven experience in leading end-to-end team operations
· Relevant experience in product-driven organizations or platforms
· Strong Subject Matter Expertise (SME)
Education: - Master degree.
**************
Joining time / Notice Period: Immediate - 45days.
Location: - Andheri,
5 days working (3 - 2 days’ work from office)
GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts.
With this focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more.
Learn more at groundtruth.com.
We believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work in 2021, 2022, 2023 & 2025! Learn more about the perks of joining our team here.
Location: Remote, India
About Us
The bidding team is responsible for developing and maintaining our real-time advertising bidder and the data processes generating the index files powering it. Our bidder currently receives ~500k transactions per second on AWS infrastructure typically responding to internal bid requests in under 10ms. This is a high-volume low-latency system and the team focuses on technical excellence in C++, perl, and python to continuously improve cost performance while bringing new features and optimization strategies to market for our customers.
You will:
- Proactively work to develop the skills and behaviors of each team member, coaching and mentoring them toward success in their tasks and careers
- Collaborate with management, stakeholders, and the team to evaluate, plan, and deliver projects involving advertising software systems, components, and features
- Promote transparency regarding the team’s activities across the organization through documentation, structured processes, and effective communications
- Facilitate the team’s learning, growth, and maturity in their agile practices
- Lead by example writing production-ready front-end and backend-code with a continuous delivery & deployment pipeline on AWS
- Support employees by having regular 1:1 conversations, providing feedback, planning for and conducting quarterly reviews, scheduling time-off, facilitating training, providing recognition, and managing any personal or performance issues
You have:
- Education and professional experience: Bachelor’s degree in Computer Engineering or equivalent.
- 8+ experience in technology, including software development, architecture, or related areas.
- 2+ years of experience in team management or technical leadership.
- Primary Skills : C++14/17/20/23, perl, AWS, Git, STL
- Additional nice to have skills/certifications: Python, Apache Web Server, Nginx, Protocol Buffers, HAProxy, Redis, Kinesis, Sed, Awk, Athena
How you can impress us:
- A team player who is organized, flexible and willing to adapt
- Not afraid of new technologies and driven to learn
- A detail-oriented person, who catches problems early and adjusts
- A strong communicator who is able to collaborate with multiple business and engineering stakeholders and work through conflicting needs
- A problem solver who likes to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution
- Eager to provide direction and build consistent processes in a maturing start-up culture
- A self-starter who can operate with minimal supervision
What We offer:
At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.
- Parental leave- Maternity and Paternity
- Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays)
- In Office Daily Catered Breakfast, Lunch, Snacks and Beverages
- Health cover for any hospitalization. Covers both nuclear family and parents
- Tele-med for free doctor consultation, discounts on health checkups and medicines
- Wellness/Gym Reimbursement
- Pet Expense Reimbursement
- Childcare Expenses and reimbursements
- Employee referral program
- Education reimbursement program
- Skill development program
- Cell phone reimbursement (Mobile Subsidy program).
- Internet reimbursement/Postpaid cell phone bill/or both.
- Birthday treat reimbursement
- Employee Provident Fund Scheme offering different tax saving options such as Voluntary Provident Fund and employee and employer contribution up to 12% Basic
- Creche reimbursement
- Co-working space reimbursement
- National Pension System employer match
- Meal card for tax benefit
- Special benefits on salary account
Primary Skills
Frontend framework ReactJS
Pure JavaScript, jQuery
Bootstrap, HTML5, CSS, SASS
Passionate about implementing UX\UI of web applications
Understanding of Web Accessibility Standards (WCAG)
Exp - 4+
Location-Bangalore,Noiga,Pune,Mumbai,Hyderabad
Good exposure to the AEM Forms Designer tool
• Hands on experience to Create XFA and XDP based forms
• Experience in AEM Forms Designer for XDP with SOM and JavaScripts
• Experience in development of XDPs template
• Experience in usage of AEM Forms Document Services API – FormsService, OutputService, AssemblerService
• Experience in usage of AEM Forms Document Services API – AssemblerService – hands on with DDX rule and its implementation with Styling and Custom Fonts
• Experience in Adobe Forms Modules like – XFA/ AF/PDF
Bandhan Mart's Pvt Ltd,
Looking for S.O's in Profiles in Vijayawada,Guntur - Indian Location
Candidate Experience / Minimum +2 years Experience in Field sale / Marketing
Candidate Qualification : Degree(Any Group)
Candidate has to re-locate in Vijayawada,Guntur Location /When Hire the job.
Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.
As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com).
Manager –Development is a dynamic professional who is well versed with process of Business to Business (B2B) and Business to Customer (B2C) sales. This individual needs to be excellent in strategic planning, and device strategies to achieve the desired goals. This person needs to be self-driven, goal oriented and passionate to achieve the Key Result Areas.
Job Responsibilities:
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- In-depth knowledge of C++
- Proven and demonstrable experience in developing software applications in C++
- Experience In Large Scala application
- Should have worked Independently
- Experience designing software components using OOA/OOD methodologies
- Very strong problem solving, analysis skills
- Image processing / Image analysis programming experience would be beneficial
- Experience with DICOM standards and Medical Imaging will be a plus
- MS Visual Studio and Unit testing
- SCRUM / Agile development framework
- Distributed Source Control
Who are we? 👋
Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.
Founded in June 2021, Toplyne is backed by marquee investors and angels (we'll be happy to tell you how much we've raised, and from whom on call). We are building out our founding team as we speak and we'd love to chat with you!
And you are? 👩🏻🔧
You taking a lot of pride in writing scalable, readable & maintainable code. You have a product bent of mind. You like working in a fast paced environment and ship code most days of the week. You enjoy working cross functionally in a collaborative environment with designers, PM's to build the best product possible. You don't mind getting on customer calls to understand their perspective to build a better product or help them with issues they might be facing.
You're hungry, ready to hustle, and keen to learn!
What will you get to work on? 🏗️
As a founding member of the core engineering team, you will:
- Work with the founders in co-creating the product with early believers (read: customers)
- Develop massive, complex software systems that scale globally.
- Build and own a substantial part of the product and help build the culture of engineering within Toplyne
What do we expect from you? 🙌🏻
- Strong first principles
- Hustle! We're young, lean, and in our early days. You'd have to set up your own shop, work with design customers to find generalisable use cases, and build them out.
- Ability to collaborate with cross-functional teams to build and ship new features
- 2-6 years of experience
- Good understanding and experience working with javascript frameworks such as React.
- Work closely with developers and UX designers to ensure that the presentation layer is implemented in accordance with best above best practices and UX specifications.
What do we not expect from you? 🙅🏻♂️
- Not looking for a 10x engineer. We are ok if you are 1x but are really good at what you, a good human being & work well in a team.
Requirements :
1. Students pursuing Graduation or Post Graduation.
2. Should have a good academics record.
3. Should have good communication skills
4. Better in write and speak English
About The Company
At AutoVRse, we build the finest, customised Virtual & Augmented Reality (VR/AR) applications, helping enterprises harness the power of immersive technologies across several key functions. Combining our photo-realistic visualisations with interactive virtual environments, we have partnered with firms like Bosch, Volvo, John Deere, Fidelity and Abbott to deploy VR experiences in India, Singapore, Australia, Germany and USA. Our experiences are used in design reviews, as sales tools, for experiential marketing and for virtual training.
Over the last few years, we’ve been named:
• “Best 40-Under-40 Startups in South India” (2018, TNIE),
• “Elevate 100 Top Startups in Karnataka“ (2017, KBITS),
• “Most Innovative Startup in India” (2016, CIO Demo), and several more.
About The Role
As a full stack developer, you will work closely with the engineering team to create immersive, next-gen VR/AR products on the web. You will work on cutting edge technologies 3D technologies and frameworks like WebVR and Threejs to build scalable, creative and practical applications for our enterprise clients.
As a full stack developer, you will work closely with the engineering team to create immersive, next-gen VR/AR products on the web. You will work on cutting edge technologies 3D technologies and frameworks like WebVR and Threejs to build scalable, creative and practical applications for our enterprise clients.
Responsibilities
• Build web-based 3D, VR applications for our clients
• Research, define, extend, and maintain production pipelines, processes, and workflows for our web-based 3D products
• Build the front-end of applications through appealing visual design
• Ensuring the entire stack is designed and built for speed and scalability
• “Pixel-perfect” implementation of our approved user interface
Qualifications
• Experience in deploying web applications in production
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Experience in server management and deployment for the relevant environment
• Experience in web-based 3D like WebGL/WebVR is a plus but not required.









