Head of Customer Success

We are looking for a talented and driven Data Scientist to join our growing Analytics team in India. In this role, you will work at the intersection of advanced machine learning, scalable MLOps infrastructure, and domain-specific healthcare analytics. You will collaborate closely with cross-functional teams to build, deploy, and maintain production-grade ML models that drive real-world impact in clinical trials and healthcare operations.

KEY RESPONSIBILITIES

End-to-End ML Development

•     Design, build, and optimize predictive models across the full ML lifecycle—from data ingestion to model serving.

•     Conduct rigorous Exploratory Data Analysis (EDA) to surface insights and drive feature engineering decisions.

•     Validate model performance using appropriate statistical techniques and domain knowledge.

MLOps & Production Deployment

•     Deploy, monitor, and maintain production-grade ML models using Databricks MLFlow endpoints and Unity Catalog.

•     Implement CI/CD pipelines for model versioning, experiment tracking, and automated retraining.

•     Ensure model reliability, observability, and performance in live production environments.

Language Models & LLM Applications

•     Apply transformer-based models (BERT, ClinicalBERT, Trial2Vec) for NLP tasks including classification, NER, and information extraction.

•     Build and maintain vector similarity search pipelines for semantic retrieval and recommendation use cases.

•     Fine-tune pre-trained models for domain-specific applications in clinical and healthcare contexts.

•     Support exploratory work around LLM integration and prompt engineering for internal tooling.

Domain-Driven Analytics

•     Apply advanced analytics within complex healthcare and clinical trial datasets—including patient records, trial protocols, and adverse event data.

•     Translate ambiguous business problems into structured analytical frameworks with measurable outcomes.

•     Partner with domain experts, product managers, and engineering teams to deliver data-driven solutions.

REQUIRED QUALIFICATIONS

Education

•     Bachelor’s or Master’s degree in Computer Science, Statistics, Mathematics, Bioinformatics, or a closely related field.

Experience

•     2–4 years of hands-on experience in a data science or machine learning role.

•     Demonstrable experience deploying ML models in production environments (not just prototyping).

Technical Skills

•     Strong proficiency in Python (pandas, NumPy, scikit-learn, PyTorch / TensorFlow).

•     Experience with Databricks, MLFlow (experiment tracking, model registry, endpoints), and Unity Catalog.

•     Hands-on experience with BERT-family models and Hugging Face Transformers library.

•     Familiarity with vector databases (e.g., FAISS, Pinecone, Weaviate) and embedding-based retrieval.

•     Solid understanding of SQL and working with large structured/unstructured datasets.

•     Exposure to cloud platforms (AWS / GCP / Azure) and distributed computing frameworks (Spark).

GOOD TO HAVE

•     Prior experience with clinical trial data standards (CDISC, CDASH, SDTM) or healthcare ontologies (SNOMED, ICD-10).

•     Familiarity with Trial2Vec or similar trial-to-vector embedding approaches.

•     Experience with LLM fine-tuning, RAG pipelines, or prompt engineering in a production setting.

•     Knowledge of regulatory and compliance considerations in healthcare AI (e.g., FDA guidelines, HIPAA).

•     Contributions to open-source ML projects or published research.

THIS ROLE IS NOT FOR YOU IF…

•     You have strong SQL/BI skills but limited hands-on ML modelling experience — or you’ve built models only in notebooks without ever deploying them to production.

•     Your LLM exposure is limited to API calls and prompt engineering — with no experience fine-tuning models, working with embeddings, or building vector search pipelines.

About the Role

Join a fast-growing fashion e-commerce brand shaping GenZ style in India

We’re not just building a brand — we’re creating a visual culture that speaks GenZ. Bold. Expressive. Trend-driven.

If you can turn fashion trends into scroll-stopping visuals and understand how design drives engagement and conversions — this role is for you.

Work in a fast-paced environment where your designs directly influence how thousands of users discover and shop fashion every day.

We are looking for a Graphic Designer (0–3 years experience) who can blend creativity with performance-driven design.

You will create engaging e-commerce experiences across product pages, campaigns, and social platforms, working closely with

 marketing, product, and tech teams.

Key Responsibilities

Design high-impact banners , hero creatives, and promotional layouts

C reate engaging PDP (Product Detail Page) experiences

Translate GenZ trends and fashion culture into compelling visuals

Work on campaign creatives across app , website, and social media

M aintain and scale design systems using Figma

Ensure brand consistency across all touchpoints

P repare developer-ready handoffs with clear specifications and assets

C ollaborate with cross-functional teams to execute creative campaigns

Requirements

0–3 years of experience in Graphic Design

S trong portfolio showcasing e-commerce or digital creatives

P roficiency in:

U nderstanding of GenZ trends, visual storytelling, and digital behavior

A bility to thrive in a fast-paced, high-growth environment

A dobe Photoshop

A dobe Illustrator

F igma

After Effects (bonus)

Nice to Have

Experience in motion graphics or micro-interactions

Exposure to app design or redesign projects

U nderstanding of performance-driven creatives

Why Join Us?

O pportunity to shape a fast-growing GenZ fashion brand

Work on high-visibility campaigns seen by thousands

Be part of a creative- first culture that values bold ideas

M ake a real impact on user experience and brand perceptio

Job Title: DevOps Engineer

Location: Bangalore, Karnataka

Job Type: Full-time

Experience: 3-5 years

Notice Period: Immediate or within 15 days

About Us:

Wissen Technology is a dynamic and forward-thinking organization that thrives on innovation and excellence. We are looking for a talented DevOps Engineer passionate about Linux, networking, and cloud technologies to join our team. If you enjoy solving complex problems, automating everything, and working in a fast-paced environment, we want to hear from you!

Key Responsibilities:

• Linux Mastery: Utilize your solid understanding of Linux systems to manage, monitor, and maintain our infrastructure. Your expertise in Linux is crucial for ensuring system stability and performance. You are good at Linux troubleshooting of virtual machine resources like CPU and memory.

• Networking Proficiency: Leverage your networking knowledge to design, deploy, and troubleshoot network infrastructure, ensuring secure and efficient communication between systems and services.

• Cloud Management: Working knowledge of cloud technologies (Azure, AWS, GCP) and Kubernetes to deploy, manage, and scale our services. Your role will involve ensuring our cloud infrastructure is reliable, cost-effective, and scalable.

• Automation and Scripting: Ability to automate smaller repetitive tasks either in Unix shell script or Python. Develop and maintain CI/CD pipelines using tools like Jenkins and Argo to automate deployments and improve our software delivery process. Automate repetitive tasks to streamline operations and improve efficiency.

• Collaboration: Work closely with development teams to ensure smooth integration of new software and services. Provide guidance on best practices for system architecture and deployment.

Qualifications:

• Mandatory: Strong understanding of Linux and Unix systems.
• Networking: Solid knowledge of networking concepts, including DNS, TCP/IP, VPN, firewalls, and load balancing.
• Cloud: Experience with at least one major cloud platform (AWS, Azure, GCP) and Kubernetes.
• Strong scripting skills (Bash, Python, etc.) are highly desirable.
• Familiarity with containerization technologies like Docker and Kubernetes is a bonus.
• Experience with automation tools like Ansible, Puppet, or Chef is a plus.
• Excellent problem-solving skills and the ability to work in a fast-paced environment.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Work with cutting-edge technologies and a talented team.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

We are looking out for an iOS Developer to join the Mobile team to take end to end ownership of our iOS Consumer App. We are looking out for someone who speaks fluent Swift and loves shipping and building beautiful, maintainable and scalable apps.

Requirements:

• You have 2-6 years of experience working with Swift and Objective-C whenever you encounter the pitfalls of Swift.
• Familiarity with MVC, MVP, MVVM and VIPER architectures.
• You have worked on 2-3 production apps with MAU's in the range of 25K+.
• You love getting your hands dirty and are dealing with legacy parts of the code bases.
• You have experience building projects from scratch as well as building on top of existing code bases.
• You have handled complex views ranging from Form Heavy views to Animation Heavy views.
• You have a strong bias towards action.

Good to have:

• Experience dealing with Location Data along with Mapping interfaces like Google Maps, Map Box or MapMyIndia.
• Experience implementing CI/CD, Automated Tests and Unit Testing.
• Experience with RxSwift, Alamofire, Kingfisher, Lottie, SwiftyBeaver, Firebase SDK, Clevertap SDK and ObjectMapper.
• Implementing designs w. r. t HCI guidelines.

1.                 Proven experience as a QA Tester or similar role with 5+ Years of experience, with a strong understanding of software testing principles, methodologies and techniques.

2.                 Proficiency in creating and executing test plans, test cases, and test scripts.

3.                 Experience with various testing types including functional, integration, regression, and usability testing.

4.                 Familiarity with manual and automated testing tools, such as Selenium, Appium, Lambda Test.

5.                 Basic knowledge of programming languages (e.g., Java, Python) and scripting for test automation is a plus.

6.                 Excellent analytical and problem-solving skills, with a keen attention to detail.

Responsibilities of candidate include:

• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

• 2+ yrs of experience into MEAN stack Development
• Hands on Experience into MEAN, Node.js, Angular 6+ Versions, HTML5, CSS, Jquery,
• Building Single Page Applications (SPAs) with Angular JavaScript coding
• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.
• Bachelor’s degree in computer science, computer engineering or similar Roles and Responsibilities
• Present design specifications
• Build, deploy and maintain websites
• Troubleshoot website problems
• Monitor website traffic
• Desired Candidate Proficiency

We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the design team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

To ensure success as an iOS developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Objective-C, and be able to work as part of a team. Ultimately, an outstanding iOS developer should be able to create functional, attractive applications that perfectly meet the needs of the user.

iOS Developer Responsibilities:

• Designing and building mobile applications for Apple’s iOS platform.
• Collaborating with the design team to define app features.
• Ensuring quality and performance of the application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

iOS Developer Requirements:

• Bachelor’s degree in computer science or software engineering.
• Proven experience of 3 to 5 years as an app developer.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.
• Experience with MAP experiences :   tracking and navigation.
• Payment gateway integration hands on experience is must.
• Experience with Appstore publishing.
• Vehicle tracking application experiences will be an added advantage.

We are looking for a result-driven b2b Diamond and Diamond Jewellery Marketing for Overseas with good experience in certified and non certified loose diamonds and have knowledge of Lab Grown diamond. Candidates to be responsible for all sales job duties, from generating leads to closing sales in overseas and develop contacts from his own in USA & European. Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right merchandise. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. Analysis of the needs of existing/potential customers to meet their requirements.

A good understanding of Loose Diamonds, Certified Diamonds and Diamonds & Diamonds Jewellery and experience in the required field is most important. Knowledge of Natural & Lab grown diamonds. Exposure of the overseas market is also necessary.

For Overseas Diamond & Jewellery Marketing the candidates with good USA & European marketing & contacts will do. Have to work in Night and evening shift.