
- Driving Customer Success Outcomes: Increasing renewals, reducing churn, identifying up-sell opportunities, influencing increased life-time-value through higher product adoption and customer health scores, and driving growth through increased advocacy and customer referenceability, for SMB customers.
- Leading the overall journey for Customer Success: Mapping the customer journey and developing interventions for each step, driving engagement with customer marketing, analyzing data and customer feedback, and continuously improving the customer experience.
- Managing Customer Success Activities such as onboarding, training, services, customer success management, support, account management, up-sells, and advocacy.
- Building and Leading a World Class Customer Success team: Recruiting, training, and managing high potential individuals including Customer Success Reps, Operations, and Support.
- Measuring the effectiveness of the Customer Success team with key goals, operational metrics, and outcomes for the team
- Technology and Systems for Effectiveness: Setting up systems and tools for managing customer relationships, tracking data, and improving referencability.
- Working Closely with customer stakeholders (Sales, Product, and Marketing) to establish a stronger customer relationship and experience
- Aligning with Product Marketing to market to existing customers and increasing engagement
- Aligning with Product Managers for driving product roadmap based on customer feedback and usage data
- Aligning with Sales for driving retention and up-sells by improving engagement and retention.
What you need to have:
- You’ve at least had around 4-12 years in customer success roles
- Exp in SAAS, handled US market and minimum 2 yrs in team handling.
- You’ve preferably worked in SaaS, Ad-Tech, and/ or Analytics, selling to the US market
- You have strong customer empathy, a desire to drive revenue and business outcomes
- You drive outcomes through persuasion, negotiation and building consensus with external and internal stakeholders
- You’re a leader with the ability to inspire others and drive outcomes as a unit
- You have excellent communication and presentation skills
- You’re analytical and process-oriented, with the ability to make data-aware decisions
- You have a great understanding of SaaS business models and its value drivers

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Job Role :Heading the full stack training department
Skills :HTML, Java Script, Python, React.js, SQL Node.js.
Location: Coimbatore


You will be working on:
- As a senior backend engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members
- Ensuring timely delivery of all product deliverables
- Play a key role in technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
- Understand key Business and Engineering metrics around performance, quality, and availability and work regularly with the team to push the boundaries and improve them periodically
- Proactively participate in code reviews and architecture and design discussions
- Mentoring junior engineers and setting best practices for coding, code reviews, etc.
- Help the organization in building a top-quality team by participating in hiring initiatives and evangelizing about contributions, accomplishments, and victories
We are looking for:
- Strong and self-motivated individuals, should be able to independently drive decisions
- Solid experience in building web-based products
- Overall of 4+ years of expertise in at least one dynamic programming language and one MVC web framework, preferably Ruby on Rails
- Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries
- Expertise in all common Cloud technologies, preferably AWS. Knowledge of CI/CD tools and workflows
- Proven track record in building highly-available and scalable distributed systems
- Willingness to play and explore with new technologies and be a Subject Matter Expert and support them
- Someone who believes in small incremental improvements and is passionate about refactoring
- A keen eye for quality with regards to following and establishing good coding practices, improving code coverage
- Good stakeholder management, ability to build trust and rapport with internal and external stakeholders
Company Description
Web Glaze Services is an IT company based in New Delhi. We specialize in web development, digital marketing, print media, and app services. With over 8 years of experience, we have successfully delivered more than 500 websites and have expertise in SEO/SMO to help establish your brand. Our team of dedicated professionals is committed to providing top-quality IT services with 24/7 support.
Role Description
This is a full-time on-site role for a Sales Executive at Web Glaze Services. As a Sales Executive, your main responsibility will be to generate new leads and maintain relationships with existing clients. Specifically, you will focus on sales for our education portal, which includes calling and building relationships with schools and parents. Additionally, you will be responsible for meeting sales targets, conducting sales presentations, negotiating contracts, and providing excellent customer service. You will also be expected to analyze market trends to identify opportunities for growth and to develop strategies to improve sales performance.
Qualifications
- Minimum 1 to 2 years of proven experience in sales, preferably in the IT or education industry
- Excellent communication and interpersonal skills
- Strong negotiation and persuasion abilities
- Ability to build and maintain client relationships
- Knowledge of web development and digital marketing services
- Self-motivated with a results-driven approach
- Degree in Business Administration or related field
- Fluency in English and Hindi
AEM Developer - Job Description
Required Skills
- “AEM Lead Dev” - Minimum 3+ years of experience in AEM and at least 4 to 7 years of industry experience
- Design and develop AEM components and templates.
- Hands on experience in DAM, workflows, MSM, User management and Dispatcher.
- Strong in Maven configurations with respect to various AEM archetype projects and integrations.
- Basic understanding and implementation of Java/J2EE design patterns
- Knowledge on Portal or related technologies
- Experience with RESTful and SOAP based web services
- Intermediate experience with at least basic front-end skills - HTML, CSS, JS [Jquery]
Nice to have
- Adobe certification (AEM Developer/AEM Architect)
- Experience working with Adobe Cloud Manager for deployments
- Experience working with AEM as a Cloud Service (AEMaaCS)
- Experience using Adobe Target, Campaign, Analytics, Launch, and I/O, and how each of these integrates with AEM
- Experience with Adobe’s Commerce Integration Framework (CIF) components
- Experience, or at least exposure, to headless content delivery and presentation as single page applications
- Experience with server management in cloud ecosystems like Azure or AWS
- Prefer to have experience in third party integrations with AEM [Other products of Adobe or any other applications]
- Working with Adobe Marketing Cloud tools like Adobe Campaign, Target, Scene 7, etc
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Whom are we looking for?
Our groundbreaking technology, requires highly skilled and talented Web Backend Developers to understand the depth of the problem and device a solution for it.
We are seeking a Software Engineer, with a depth of experience in developing Web Applications enabled using REST APIs backed by a data warehouse solution, to join our growing company and be a part of our success story. We are looking for individual with great attention to detail, who is genuine, confident, committed and not only passionate about technology, but excited to work in a fun and friendly start-up environment. The ideal candidate will be passionate about technology and getting things to work while at the same time being able to mentor (and lead) other engineers by way of example to achieve excellence in their work.
What does the role involve?
As a Web Backend Software Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs needs to be very efficient and high performing. This requires optimising queries for faster execution and introducing database changes that may be required.
You would be working with a complex technology stack which includes (but is not limited to) Spring, Hibernate, HornetQ, Quartz, etc. This requires extensive understanding of transaction management and data handling across different application layers.
In addition to the technical ownership, you will also be involved in detailing requirements for requested functionalities and be responsible for providing technical insight into how requirements will be implemented and made available to users. Accurate estimation of tasks and planning are qualities we look for in our engineers.
Responsibilities include:
Develop, test, implement and maintain application software
Take part in software and architectural development activities
Transform requirements into implementation details
Debug application issues and helping support respond to client queries
Participate in application development meetings
Provide accurate estimates, clearly communicate status of tasks and identification of risks
Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem
Performance tuning of application code at different service levels
Incorporate design changes to improve performance of the application
Interact with customers of the application and help address issues reported
Interact with customers of the application and collect requirements or potential uses cases and draft technical and user requirements
ESSENTIAL SKILLS / EXPERIENCE REQUIRED:
Minimum Bachelor's degree in Computer Science or equivalent
Minimum 2+ years experience with Java and J2EE/Java EE
Minimum 2+ years experience with Spring MVC, Spring Security and Hibernate
Strong understanding of relational database and normal forms
Strong understanding of SQL concepts and ability to write optimised and high performing queries
Strong understanding of Java concurrency, concurrency patterns, experience building thread safe code
Experience building RESTful web services
Experience with web application servers like JBoss
Strong written and verbal communication skills
Strong interpersonal skills and time management skills
Strong problem solving and analytical skills
Experience using task tracking systems e.g. Jira and distributed version control systems e.g. Git
DESIRABLE SKILLS / EXPERIENCE:
Understanding of testNg/JUnit
Unix/Windows shell and related command line tools
Experience in Continuous Integration and deployment tools such as Jenkins
Experience with database partitioning and column Indexing
Experience with query optimisation techniques
Why work for us?
Above market remuneration
Stimulating challenges that fully utilise your skills
Work on real-world technical problems to which solution cannot simply be found on the internet
Working alongside other passionate, talented engineers
Hardware of your choice
Our fast-growing company offers the potential for rapid career progression
Click Here to apply: https://hire.withgoogle.com/public/jobs/blueoptimacom/view/P_AAAAAAEAAADLjl0iWO3_0a?trackingTag=cutshort

Ideal Candidate Profile
- Strong grasp of computer science fundamentals and excellent problem solving skills.
- Good understanding of software engineering practices, Data Structures & Algorithms.
- Solid programming skills in Java/Kotlin.
- Good communication skills.
- Strong sense of ownership and accountability.
- Experience in Reactive programming, Asynchronous programming and Unit Testing will be an added advantage.
About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
B2B Marketing Generalist
Description:
This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you!
Competencies:
- Able to multitask independently with minimal supervision
- Naturally able to think critically and take independent decisions
- Meticulous with project documentation
Skills:
- Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
- Highly proficient with Microsoft Office (Excel, PowerPoint)
- Experience with agile project planning and management will be a plus
Experience:
- Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
- Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
- Ability to write/execute creative and project briefs and communicate technical info with ease.
Location and Type:
Remote, Full-time
Evaluation:
Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.



