- Driving Customer Success Outcomes: Increasing renewals, reducing churn, identifying up-sell opportunities, influencing increased life-time-value through higher product adoption and customer health scores, and driving growth through increased advocacy and customer referenceability, for SMB customers.
- Leading the overall journey for Customer Success: Mapping the customer journey and developing interventions for each step, driving engagement with customer marketing, analyzing data and customer feedback, and continuously improving the customer experience.
- Managing Customer Success Activities such as onboarding, training, services, customer success management, support, account management, up-sells, and advocacy.
- Building and Leading a World Class Customer Success team: Recruiting, training, and managing high potential individuals including Customer Success Reps, Operations, and Support.
- Measuring the effectiveness of the Customer Success team with key goals, operational metrics, and outcomes for the team
- Technology and Systems for Effectiveness: Setting up systems and tools for managing customer relationships, tracking data, and improving referencability.
- Working Closely with customer stakeholders (Sales, Product, and Marketing) to establish a stronger customer relationship and experience
- Aligning with Product Marketing to market to existing customers and increasing engagement
- Aligning with Product Managers for driving product roadmap based on customer feedback and usage data
- Aligning with Sales for driving retention and up-sells by improving engagement and retention.
What you need to have:
- You’ve at least had around 4-12 years in customer success roles
- Exp in SAAS, handled US market and minimum 2 yrs in team handling.
- You’ve preferably worked in SaaS, Ad-Tech, and/ or Analytics, selling to the US market
- You have strong customer empathy, a desire to drive revenue and business outcomes
- You drive outcomes through persuasion, negotiation and building consensus with external and internal stakeholders
- You’re a leader with the ability to inspire others and drive outcomes as a unit
- You have excellent communication and presentation skills
- You’re analytical and process-oriented, with the ability to make data-aware decisions
- You have a great understanding of SaaS business models and its value drivers
Shubham Vishwakarma
Full Stack Developer - Averlon
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Javascript
DjangoHi,
This is Prashant, a Senior Recruiter from Triunity Software Inc. a leading staffing organization.
Title: Staff Software Engineer with Cloud & Healthcare Experience (Need Local Candidates)
Job Location: Hyderabad, India, Hybrid with 3-days a week at our Offshore location
Job Summary:
Responsible for full stack software definition, development and maintenance for cloud-based software applications used in healthcare. Specifically, responsible for all external interfaces with the cloud applications. Work closely with the Cloud Engineering team, Project leaders to define requirements, develop code and conduct unit and system-level tests for the software you develop.
Job Responsibilities (but not limited to):
· Work closely with Cloud Engineering team members in architecting and designing cloud- based solutions.
· Ultrasound DICOM and Electronic Medical Record (EMR) interfaces.
· OAuth and Single Sign-on (SSO) interfaces with cloud applications.
· Workflow engine that automates and manages workflows in the applications.
· Assist in the architecture, design, and deployment of the full stack product.
· Build software that meets HIPAA and Cybersecurity requirements for medical products.
· Be part of a small, cross-functional product team working alongside product managers, design engineers, clinical engineers and software engineers.
· Meet all Quality Management System (QMS) requirements for design, development, testing and product release.
Minimum Education/Experience:
· Bachelor’s degree in computer science or Equivalent
· 10+ years of software development experience with Python, Django and TypeScript/JavaScript.
· Experience with Terraform, CI/CD and AWS.
· Familiarity with medical imaging and interface protocols used in healthcare including DICOM, HL7, FIHR, LDAP and Single Sign-on (SSO) if preferable.
Thanks & Regards
Prashant Rathore |Sr.IT Recruiter| Triunity Software Inc.
Business Executive - Sales
Job brief:
- We are a company in the business of evolving people and have developed Excellence
Installation Technology which is a Trillion Dollar Industry and has been validated by
Forbes too.
- We are looking for an enthusiastic person to contribute in converting the enquiries to
customers for our company.
- Candidates will be responsible for closing sales deals over the phone and maintaining
good customer relationships.
- An effective Business Executive must be an excellent communicator and have superior
people skills.
- They must be comfortable presenting products or services over the phone as well as
dealing with complaints and doubts.
Responsibilities:
- Contact potential or existing customers to inform them about our product/service.
Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Enter and update customer information in the database.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet business requirements and facilitate future sales.
- Keep records of calls and sales and note useful information.
Skills:
- Education and Salary no bar for the right candidate.
- Excellent conversational and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- A vibrant person with a positive attitude who is ready to learn new skills and wants to
achieve something great for themselves.
- Preferably someone with Creative and Artistic side to their personality.
Adobe IllustratorJOB PROFILE
Company Overview:
GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.
We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global
Website: https://www.goprotoz.com/
Location: https://goo.gl/maps/XXoRHtHB93y
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers and engineers
- Illustrate design ideas using storyboards, process flows and sitemaps
- Design graphic user interface elements, like menus, tabs and widgets
- Build page navigation buttons and search fields
- Develop UI mockups and prototypes that clearly illustrate how sites function and look like
- Create original graphic designs (e.g. images, sketches and tables)
- Prepare and present rough drafts to internal teams and key stakeholders
- Identify and troubleshoot UX problems (e.g. responsiveness)
- Conduct layout adjustments based on user feedback
- Adhere to style standards on fonts, colors and images
Requirements and skills
- Proven work experience as a UI/UX Designer or similar role
- Portfolio of design projects
- Knowledge of wireframe tools (e.g. Wireframe.cc and InVision)
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit; strong communication skills to collaborate with various stakeholders
- Good time-management skills and communication skills.
- Graduction Must be completed.
Android Development
FlutterWe at 610 WEB LAB are looking for Flutter Developer who will be running and designing application features across various cross platform devices. We are looking out for someone who has experience using Flutter widgets that can be plugged together, customized and deployed anywhere. Someone who is passionate about code writing, solving technical errors and taking up full accountability of app development.
Job Responsibilities
- You will be building and shipping robust apps to Android/ iOS devices using a single codebase
- You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades
- You will be sharing feedback and brainstorming ideas with teams to improve the development process.
- Understand basic concepts of design for developing user friendly applications
- Stay up to date with the latest technologies.
- Work experience with Flutter SDK and Dart programming language.
- Strong knowledge of Flutter widgets like Cupertino for iOS and Material Components
For Android:
- Experience working on native mobile development in Android or iOS is preferred
- Hands-on experience in Restful API integration
- Hands-on experience in design pattern like MVP, MVVM, BLoC
- Familiarity with 3rd party libraries and its integration
- Good knowledge of state management like setState, Redux, BLoC/Rx, GetX
- Administers overall setup, configuration and maintenance of the Salesforce.com platform for the various divisions
- Performs system administration functions such as user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management, email templates, folder management, and public groups, as well as other configuration items
- Validation rules, Reports, Workflow, Process Builder as per business requirements
- Responsible to analyze, troubleshoot and solve the delivery/production (tier 2 or tier 3) team reported issues.
- Partner with Product Development to resolve customer reported bugs.
- Ability to reliably and correctly estimate your time to resolve technical problems and a clear understanding of your limitations for escalation purposes.
- Meet individual performance goals, including weekly and/or annual efficiency goals.
- Should have good communication skill.
- Experience Level – 5-6 years in similar profile.
- Team player willing to collaborate throughout all phases of development, testing and deployment
- Ability to solve problems and meet the deadlines within minimal supervision
- Excellent analytical skills
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
- Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers & reimbursement for your WFH setup!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Designation: Process associate/ Snr. Process Associate/ CCE/ Web consultant/ website sales executive.
Process: Outbound voice (Website Selling)
Shift: US Shift (Night)/ UK, Australia shift(Morning)
• Candidate should have good presentation, customer service and convincing skills.
• Experienced web consultant preferred(Prior experience in International website campaign)
• Freshers can also apply.
• Fluent in English.
• Excellent conversational and customer service skills.
• Candidate will be responsible for handling outbound calls.
Thank you,
Aryston web solution.
C++Exciting opportunity for a MTS 3 in our Blockchain Engineering team. You will be working with a team of engineers dedicated to making the VMware Blockchain Platform the dominant Enterprise Blockchain solution.
At VMware, we are building an Enterprise Blockchain with innovation, enterprise-grade capability, and solutions that will power blockchain in every market sector.
You will work with a team of talented and supportive individuals from across the world as well as members of the academic community and VMware’s Research Group in this role. Our team values diversity, collaboration, and open thought while supporting VMware’s EPIC2 values.
Are you ready for your next great challenge with the Blockchain Engineering team in VMware?
Responsibilities
- Contribute to implementation of an enterprise blockchain solution. This includes but is not limited to work on the Byzantine Fault Tolerant State Machine Replication layer, work on the execution engine and smart contract layer and work on the ledger layer.
- Collaborate effectively with other engineers and researchers to solve complex problems
- Collaboration with cross functional teams involved in the product delivery
- Working with global team in different geographical locations
Requirements
- Knowledge of modern software development methodologies.
- Deep understanding of distributed computing concepts in practice
- Ability to work independently and work collaboratively in a team environment,
including quickly getting up to speed with new technologies.
- Strong development experience in C++( v11 and higher) in Linux
- Expertise in one of the following: distributed systems, security/cryptography
- Proficient organizational skills with the ability to lead challenging demands.
- Experience with leading the everyday activities of a global engineering team using Agile/Scrum processes.
Who you are:
- Self Starter – Thrive in a fast paced and changing environment.
- Strong collaboration skills with a “Team First” mentality.
- Technical engineering excellence, innovation in everything you do.
- “Growth” mindset in tackle problems and creating great solutions.
IT sales /Enterprise
Full Time, Permanent
Ability to effectively handle Enterprise sales & Assisting the Business Team. Understand Tech Products Gather Leads and build a sales pipeline Business Development in IT Consulting, Proposal making, client handling. Requirement Analysis. Prepare BRD
Good knowledge of online bidding on portals Freelancer, Upwork. Good working knowledge of SRS and other documentation. excellent communications & writing skills, how to work on wire-frames
Female Candidates get preferrable
Experience: 1 to 3 years
React.js
React NativeAndroid Development
HTML/CSSWhat you will do
- Build some of the most crucial infrastructure using web and Android technologies for both internal and external users
- Gather feedback from users for fast iteration of products
- Take ownership of features and products
- Grasp new technologies at extremely fast pace
About You
- Solid fundamentals in computer engineering/science
- Proficient in one or both of Android and web Javascript development
- Bonus: UI/UX skills
- Clean, robust and maintainable code style
- Relentless work ethic
- Strong moral fiber
- Exceptional cognitive abilities
- Proven and verifiable track record of excellence in fields other than just academics
- Embrace responsibility and leadership through accountability
- Good English speaker, reader and writer
- Winner
If you are interested, we have a little brain teaser. Send us a message introducing yourself and we will share the brain teaser.
Essential duties and Responsibilities:
• Assist IT staff with the delivery, installation, configuration and ongoing usability of desktop and laptop computers, peripheral equipment and software.
• Maintain employees' access on associated computer systems and/or phone/voicemail systems
• Assist employees with Smartphones, Laptops and Tablets
• Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
• Works with senior IT staff to purchase hardware and software.
• Assesses functional needs to determine specifications for purchases.
• In Person, Phone, Email and Ticket support with onsite and remote employees.
• Manage Ticket pipeline within stated SLA's.
• Performs all other duties as required.
Essential Knowledge & Skills:
• Knowledge of principles, methods, and practices related to payroll activities.
• Knowledge of accounting procedures and practices.
• Able to exercise great initiative independent judgment.
• High regard for confidentiality and ability to maintain confidential information.
• Ability to manage several projects and tasks simultaneously.
• Solid problem-solving and business acumen skills.
• Willingness to work additional hours in order to meet tight deadlines.
• Exceptional written and verbal communication
• Excellent customer service
• Highly organized, with exceptional attention to detail
• Able to thrive in a fast-paced environment
• Efficient written and verbal skills in the English language
Education and/or Experience:
• Associates Degree in Information Systems, Business, Communications or related field
• 3-7 years' experience supporting Windows 7/8/10 desktop and laptop computers
• 3-7 years IT Customer Service Experience a must
• Experience troubleshooting hardware issues remotely.
• Experience installing software, patches and updates on Desktops and Laptops remotely
• Experience troubleshooting basic network, software and printing problems
• Mortgage Industry experience a plus
• High School Diploma required
Machines, office equipment & software:
• Windows 7/8/10 desktop, laptop and tablet computers
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon