System Analyst

Major

Accountabilities 

• At least 7+ years of hands-on development experience on LIFE ASIA / LIFE 400 and SMART/400 tools  
• Strong practical experience in developing, enhancing, and supporting AS/400-based applications in a production environment 
• Understand the big picture to define business capabilities and go forward roadmap. 
• Analyze and define user needs and translate them into requirements/ Business and Functional Requirement Document /data mapping documents. 
• Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization. 
• Create and/or provide comments into internal and external communications and user documentation. 
• Review and provide comments on business and technical documentation. 
• Support business on the roll-out of what has been developed with a focus on end-to-end validation. 
• Act in an advisory capacity as well as coach/mentor Business & Systems Analysts. 
• Collaborate with multiple stakeholders influencing and sharing recommendations. 

Specialized

Knowledge 

• Experience in working with Insurance, Pensions or related financial institution and understand its business processes.  
• Knowledgeable in SDLC and Agile methodology.  
• Experienced in or excited to learn Agile way of working.  
• Communicates effectively both verbally and in writing.  
• Strong analytical and problem-solving skills.  
• Fast learner and can work under minimal supervision.  
• Strong analytical and problem-solving skills.  
• Strong communication skills, both written and verbal.  
• Attention to detail and Facilitation skills.  
• Strong planning and organizational skills, with the ability to multi-task.  
• Strong PC skills including MS Word, Excel, PowerPoint, Visio.  
• Strong Knowledge on JIRA Cloud.  
• Experience in using Collaboration tools for e.g., MIRO 
• Bachelor’s degree in business, Computer Science or relevant field. 
• A minimum of 5 years’ experience as a business systems analyst. 
• Ability to translate complex ideas into simple language for non-technicians 
• Sharp problem-solving, analytical and innovation skills. 
• Solid technical background and skilled at developing releases for Upgrades, troubleshooting and implementation of new enhancements. 
• Keen leadership and project management skills, ability to drive projects from inception to completion. 

Soft Skills 

• Demonstrated problem solving, communication and organizational skills, a positive attitude, and the proven ability to negotiate and influence others to obtain desired results. Strong professional consulting skills 
• Ability to speak in business terms, as well as the ability to effectively communicate both internally and externally 
• Mature, confident, and performance-oriented 
• Capable of developing strong relationships with all levels of management 
• Must possess excellent problem-solving skills for large complicated and broad issues and able to work independently. 
• Able to work in a complex environment with a mix of technologies and different levels of IT maturities in each business unit. 

Education 

• Graduate (B.E. / B.Tech.) from a renowned University  
• 5- 7 years (Min: 5 years | Max: 7 years) of experience as a Business Systems Analyst.  
• Experience in insurance, finance and/or banking applications is preferred.  

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Role Overview

Senior Business Analyst responsible for

bridging business and technical teams, owning requirements and delivery

outcomes, and operating independently with minimal supervision. The role

requires flexibility to support Product Owner or Project Manager responsibilities

when needed and the ability to work effectively across different domains and

business contexts.

Key Responsibilities

Lead requirement discovery

through workshops, interviews, and analysis.

Translate business needs into

clear specifications, features, and acceptance criteria suited to AI-assisted

delivery, while using epics and user stories when that level of detail is

required.

Own and continuously refine the

product backlog in collaboration with Product Owners and delivery teams.

Support iterative delivery

using Agile practices, including Scrum and Kanban, with continuous refinement,

build, validation, and deployment.

Analyze current and

target-state processes, identify gaps, and recommend practical improvements.

Manage stakeholder

communication and alignment across business, product, engineering, and quality

assurance teams.

Define test scenarios, support

User Acceptance Testing (UAT), and maintain traceability from business

requirements through delivery.

Work closely with development

and QA teams to clarify requirements and ensure that delivered solutions meet

the intended business outcome.

Must-Have Skills and Experience

8-10 years of experience in

business analysis within software or IT delivery environments.

Strong experience in

requirements discovery, analysis, and documentation.

Ability to define

specifications and features with clear, testable acceptance criteria.

Experience working with epics,

user stories, use cases, and product backlogs.

Strong stakeholder management,

facilitation, communication, and presentation skills.

Hands-on experience with Agile

delivery, including Scrum and Kanban.

Experience with API

integrations or API-driven applications.

Prompt engineering skills to

effectively use AI tools for discovery, documentation, analysis, and

collaboration.

Experience planning and

supporting test scenarios and UAT.

Strong analytical,

problem-solving, and process-improvement skills.

Good to Have

Working knowledge of SQL for

data validation and analysis.

Experience with analytics or

business intelligence tools such as Power BI or Tableau.

Familiarity with cloud

platforms such as Microsoft Azure, AWS, or Google Cloud.

Experience evaluating

AI-enabled features or collaborating with AI, data, product, and engineering

teams.

Exposure to process modelling

techniques such as BPMN.

Education

Bachelor's degree in

Engineering, Computer Science, or a related field, or equivalent

qualification.

Preferred Certifications

Certified ScrumMaster (CSM) or

an equivalent Scrum certification.

Certified Business Analysis

Professional (CBAP), Certification of Capability in Business Analysis (CCBA),

or PMI Professional in Business Analysis (PMI-PBA).

Working Style and Mindset

Operates with strong ownership

and independence, driving outcomes with minimal supervision.

Brings a consulting and product

mindset and focuses on solving business problems rather than only documenting

requests.

Can flex into Product Owner or

Project Manager responsibilities when needed.

Adapts quickly across domains,

stakeholders, and delivery contexts.

Demonstrates a practical, proactive, and

delivery-focused approach.