HRBP

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Shift - General ( 10 am - 7 pm ) ( For female )

Rotational shift for Male Candidate

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.
• 
  

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

Profile Overview:

iOS Developer at TravClan is a key role which ensures delivering the best experience to our customers on iOS. The engineers in the iOS team will be part of the Mobile Team. The team has built highly rated Android and iOS app and is used by thousands of Travel Entrepreneurs in India. This role will involve immense learning of Travel Technology and Ecommerce concepts providing amazing growth opportunities while working with some of the best engineers in the industry. Some of the Product capabilities include Flight bookings, Holiday Bookings, Hotel Bookings, Visa, Wallet, SaaS Website Builder, Marketing Material Builder, News.

Growth Prospects:    

• Annual CTC - ₹8 to 15 LPA
• ESOPs + promotions + aggressive growth prospects (read further) !
• Fast Appraisal -  Despite Covid, we had appraisals in 6 months in Jan & July 2020 
• Aggressive Hikes - In May'21 & Jan'22, Average Hike was 35% & 30% respectively  

What’s on Offer:

• Work on Best Tech Stack - iOS and Swift, Android, Java, Python/Django, NodeJS, Flutter
• Learn from Best Mentors with Cumulative 50+ years of experience in Tech who previously worked in 4 unicorns.
• Fast Career Growth with fast appraisals and fast salary increase.
• Super passionate team with deep conviction which has stayed together during covid.
• Build world class tech products and leverage technology to drive growth globally!
• Very high ownership role in a fast paced environment.
• Great Culture -> No hierarchy / politics nonsense guaranteed!

Our founding team: 

The founding & engineering team has worked in senior leadership roles at successful internet startups in India and Overseas

• Arun - Cofounder, leads Product & Growth Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore
• Chirag - Cofounder, leads Business Operations Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee
• Ashish - Cofounder, leads Technology Ex CTO Cars24, CTO FabFurnish, Gaadi, Ex-Entrepreneur
• Shrawan: VP Engineering, 20+ yrs Tech exp, Ex CTO Millenium Entertainment, One Kosmos
• Akshat: Director Engineering, 16+ yrs Tech exp, Ex Cars24, L&T, Samsung US, Motorola US.
• Rajesh:Director Engineering, 15+ yrs Tech exp, Ex Hike, Foodpanda

Company Profile:

• You read the detailed company profile here.
• To know more about us, have a look at a few videos on Youtube!

What do we value?  

• We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.
• We dream big, yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, execute to realize our dreams.
• We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important. 
• We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth. 
• We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together. 

What we are looking for: 

Desired Candidate Profile

• 6 months to 2 years of full time experience in developing iOS apps.
• Ethical, hardworking, and 'passionate about startups' mindset
• Is a self-starter, and loves working in a fast paced environment.
• Excellent structured problem-solving ability
• 
  
• Has worked in an Agile environment and understands what building a MVP is like.

Must have technical skills

• Swift programming language (Control flows, Optionals, View Controllers etc).
• Good understanding of Interface Builder, Storyboards, Cocoa Pods and Git
• Good understanding of AutoLayouts and building responsive apps for multiple iOS devices
• Understanding of Commonly used data structures like Dictionaries etc.
• Understanding of CoreData and NS UserDefaults.
• Understanding of working with APIs using Alamofire, concepts like Pagination of Lists.
• Good knowledge of MVC for iOS, writing Modular code, creating reusable components.
• Working with Push Notifications on APNS.
• Apple developer account and certificates management

Good to have:

• Working with Firebase SDK namely Crashlytics, Remote Config, Analytics, CleverTap.
• Working with TestFlight or Firebase for Beta Testing.
• Working independently and closely with the Product team.
• Worked with Jenkins/CICD for iOS.

The Recruitment Process:

1. Aptitude Test: Every shortlisted candidate initially needs to appear for a one-hour aptitude test. The aptitude test consists of some basic math aptitude problems, descriptive questions, and some technical questions. 

2. Personal Interviews: 2-3 in person/vritual interviews. Detailed discussions about the job profile, company, candidature & tech skills are discussed in these rounds.

3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits, ESOPs and many other benefits.

Important Points:

• Office Location- Connaught Place, Delhi 
• Work Timings - 9:30 till work gets over. You are considering joining a startup. Buidling anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!

 Looking forward to having you on board with us!

We are looking out for Flutter Developers who will be running and designing product application features across various cross platform devices. We are looking out for someone who has experience using Flutter widgets that can be plugged together, customized and deployed anywhere. You should be passionate about writing code, and taking up full ownership of app development.

Qualification :

Bachelor's degree in computer science, software engineering, or a related field is preferred.

Experience :

Minimum 1 year experience in Flutter or Andriod App Development.

Responsibilities

• ● Building and shipping a robust application to Android/iOS devices using a single codebase
• ● Writing readable and clear code using Dart that will be extensively documented for future use and upgrades
• ● Sharing feedback and brainstorming ideas with teams to improve the development process
• ● Understand basic concepts of design for developing user friendly applications
• ● Stay up to date with the latest technologies
• ● Familiarize yourself with the different stacks and products.
• ● Lead development initiatives for other features
• Job Qualifications and Skill Sets
• ● Experience in development of Android/iOS applications and have deployed them on Google Play/App Store
• ● 3+ years knowledge in mobile app development
• ● In depth understanding of Object Oriented programming
• ● Familiarity using Git and IDEs like Android Studio & VS Code
• ● Understanding of the Agile Software Development Life Cycle and been exposed to
• Scrum projects
• ● Knowledge of Dart programming language, Rest APIs and integration of various APIs
• from third parties
• ● Comfortable using test cases for debugging code, enhancing performance and reliability
• ● Track record of successfully managing multiple company or customer websites
• ● Excellent time-management and communication skills 

About Us

10Times is Worlds No. 1 business event discovery and networking platform. From small startups to Fortune 500 companies, we help connect business opportunities. Professionals from over 150 industries use 10Times to get recommendation on relevant upcoming tradeshows, conferences, summits & workshops. We have 3 products we sell: event marketing, software suite and data intelligence solution.

The Role

We are looking for an ambitious and driven sales and business development associate for USA market. Prospect and generate sales in the US and international market. The ideal candidate would like social selling, is a quick learner and wants to grow fast.

• Research and prospect potential clients
• Use all channels to connect and generate leads
• Give impactful product demo and generate business
• Manage all prospects and focus on closing deals

What are we looking for?

• 1+ years of experience in sales. Tech sales and experience in international sales preferably in US, APAC or Europe market is a huge plus
• Exposure of handling client relationship in any form
• Aptitude for sales and hunger for success
• Excellent communication and negotiation skills
• Strong analytical, problem-solving ability
• A never give-up attitude
• Available to work on US shift (6PM to 3AM)

What do you get?

• A progressive, high growth start-up with strong international market exposure
• Freedom to experiment and move fast
• Work from anywhere and flexibility
• Additional benefits like medical insurance, etc.

* B.E. , B.Tech ,MCA or other equivalent engineering degree

* Total Exp: 1-4 years

* Minimum 2 year relevant experience in .Net or .Net core server-side programming as last

working relevant experience.

* Basic Engineering Knowledge – OOPS , Data Structure , memory management etc..

* Hands on experience in .Net, WCF (optional) and windows concept

* Hands on experience in SQL – basic are must to have

* Requirement analysis and design principle understanding is required

* Good in unit testing and debugging concepts

* Should be good in communication.

Skills required / Roles and Responsibility

• Aware of API testing.
• Good logical reasoning. Good problem-solving skills.
• Should be able to do Automation using python/java.
• Proficient with Selenium and Java
• Must have Manual testing experience.
• Hands on experience on automation frameworks and must have experience of building them from scratch.
• Great design and problem-solving skills.
• Good to have knowledge of any Cloud and basic of DevOps.
• Proficient understanding of GIT, Linux.
• Able to analyze and clearly articulate complex issues and technologies.
• Strong debugging skills.
• Excellent communication, documentation and reporting skills.
• Ability to plan, priorities and execute in fast moving Agile sprints

Minimum 5-7years of professional experience building web-applications
Strong experience in backend development
Strong experience in AI/Machine Learning development, Data Analysis/Processing
Experience in creating robust and secure REST APIs
Hands-on exposure to RDBMS like PostgreSQL, MySQL, MariaDB etc.
Proficiency with one or more programming languages from Java, Python, Node/JavaScript
Solid familiarity working with cloud and related technologies, AWS, GCP and Azure cloud environments
Ability to do very quick research in unknown technologies
Startup mindset, comfort with chaos and multi-tasking ability
Strong programming fundamentals in Data Structures, Algorithms
An eye for writing performance optimum code in any tool set

We at Zoop.one is looking for a talented UI/UX Intern to join our team and create modern and great designs across all our web and mobile platforms.

Selected Intern will be an Integral member of the User Experience & Design team and help guide the visual language for products that support zoop.one and its .Clients  and will also have the opportunity to define how users interact and use our applications within the sharing economy and be a true innovator in the Digital Identity Space.

Job Role:

Working on UI/UX prototyping and designs on Adobe XD

Creating UI designs and UX on Adobe Design Suite

Designing the user flows and mock-ups based on product requirements

Working on a strong and varied set of product features and simplifying the user experience

Creating original graphic designs (e.g. images, sketches, and tables)

Build wireframes and storyboards, user flows, and sitemaps to conceptualize design

Develop intuitive, usable, and engaging interactions, and visual designs for mobile & desktop

Collaborate with cross-functional teams throughout the design process

Stay abreast of UX trends and look for creative ideas, and inspiration in parallel analogous worlds

Research and track advancements in mobile and Web application design patterns

Stay in the loop and on top of the latest standards, changes, trends in the mobile design field

Requirements:

Experience in UX Research

Wireframing and prototyping

Visual Design

Motion Graphics

Tools:

Adobe Suite

Sketch

Figma

HTML/CSS/REACT