Technical Content Writer

ROLES & RESPONSIBILITIES:

• A thorough study of the brand, its values, deliverables, upgrade systems and good communication skills with the client is required.

• A thorough study of the existing product list and their materials is required.

• Management of front desk operations & point of sales

• Receive and respond to customer enquiries as required

• Acquire a thorough understanding of Key customer needs and requirements

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Engagement in Strategic Planning of Sales and BD

• Setting up meetings with the prospective clients

• Presenting product/ service demonstrations to the client

• Establishing new business links

• Seek new opportunities through networking, cold calling, and social media channels

• Expand the relationships with existing customers by continuously proposing solutions that meet their requirements

• Custom orders or modifications: If there are any requests to personalise the size / material / module / design of an existing product, all the details must be coordinated with the support of the Product

• Design Head (PDH). All inputs need to be communicated with the client, keeping the PDH in Email CC. All finalised details must be thoroughly mentioned in the email and the Proforma invoice before payment confirmation

• Organise to send swatches when asked by clients. All the swatches need to be tagged with the correct coding that is registered by both parties (Client and Design studio)

• Prepare Proforma Invoice as per finalised requirement in the standard software used by the company.

• Ensure all client records are well maintained, accurate and current.

• Organise for payments, provide necessary information and make sure for timely sales. Keep accounts department informed and in email CC at all times.

• Ensuring payment and cash transaction are carefully managed for accuracy and consistency.

• Communicate sales with accounts department and OM at all times.

• Send order confirmation email (As per draft) once the payment is cleared. All such details to be confirmed with OM before sending

• Details will be > Estimated production time, and tentative Delivery date > Shipping time frame > Details with regards to any changes in order before xxx time

• Delivery confirmation email: All necessary information to be gathered from client (As per draft)

> Billing details (Name, address, GST no)

> Shipping details (Name, address, contact person who will receive the consignment)

> Information for Unloading of material

> Width for entry of big sized tempo through the lane / entry gate > Alloted space for parking, and unloading of material, distance to the elevator . staircase

> Floor no / number of flights for stairway

> Availability of service elevator OR Availability of Passenger elevator

> Width of Staircase. Furniture placement guidance / actual space for to keep material.

> Update Client for scheduled timings and any other important communication.

> Keep the client informed if there are any delays with the order, or schedule the exact delivery date in accordance to their availability.

Post Delivery:

• Update from client post delivery and acceptance of goods. Logistics Incharge, SM & OM to be informed of the status of the delivery. Any update or details to be immediately communicated via email to keep record of the conversation.

• Any mishaps or grievances to be addressed by email followed with the necessary acton / solution after consulting with the OM.

• After Sales Service: Thank you email - stating Warranty details

• Assembly Booklet and arrange a video call for assembly assistance, if required.

• Returns & Damages.

• Resolve any complaints, additional requirements post delivery

of goods. All information to be communicated to the necessary department. Any rework, design update, product replacement to be communicated with the OM & OP and PDH. Commitments and solution to be addressed only after approval of the OM.

• Maintaining files and filing system

• Completion of administrative tasks as assigned by Office Manager

• A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Take feedback from customers and share it with support teams

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

• Liaise with other managers to plan future development and strategies for the overall growth of the company.

Job Title: Audit Specialist

Location: Noida 63

Experience Required: 2-5 years

Employment Type: Full-Time

We are seeking a detail-oriented Audit Specialist to join our compliance team. The ideal candidate will have experience in auditing and ensuring compliance with PCI DSS, ISO 27001, ISO 9001, SOC 2, and other regulatory frameworks. You will conduct internal audits, manage compliance processes, and collaborate with teams to ensure alignment with regulations.

Key Responsibilities:

• Conduct internal audits for PCI DSS, ISO 27001, ISO 9001, and other compliance frameworks.
• Develop and implement audit plans and ensure regular assessments.
• Identify compliance gaps, document findings, and recommend corrective actions.
• Prepare detailed audit reports and track remediation progress.
• Assist with external audits and liaise with regulatory bodies.
• Provide training on compliance best practices.
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Required Skills & Qualifications:

• Strong knowledge of compliance standards (PCI DSS, ISO 27001, ISO 9001, SOC 2, etc.).
• Experience in internal and external auditing, risk assessment, and compliance processes.
• Strong analytical, problem-solving, and communication skills.
• Preferred certifications: CISA, CISM, ISO 27001 Lead Auditor, CRISC (not mandatory).

IRIS Business Services Ltd is looking for a Senior Front-end Angular Developer who is passionate about design and programming to work in an exciting space of tax technology. Responsibilities include implementing visual elements and their behaviours with user interactions. You will work with both front-end and back-end web developers to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions.

Requirements:

• 2+ years working in front-end web development
• Front end technologies: Angular.js (1.x), Angular (4-12), HTML5, CSS3, jQuery, Ajax, Bootstrap
• Excellent Javascript knowledge and programming experience with ES5/ES6
• Solid understanding and development experience in Angular
• Experience consuming REST APIs
• Experience with client-side architecture and design patterns
• Awareness of cross-browser compatibility issues and client-side performance considerations
• Solid understanding and extensive experience with version control tools like Git, SVN or Mercurial
• Exceptional problem solving and ability to work independently
• Exceptional learning skills
• Fluency in both oral and written English

Responsibilities:

• Implementing the front-end logic that defines the behavior of the visual elements of a web application.
• Actively involved throughout the project lifecycle, often times starting with rapid prototypes early in the design phase
• Writing clean, production-ready code, which will be integrated with the backend/APIs
• Will be supported by back-end web developers, who are responsible for server-side application logic
• Will be supported by front end designer who specialize in markup and styling

• In-depth knowledge of at least one programming language such as Clojure, Go, Python, Java, Javascript (Node), Ruby, Erlang/Elixir
• Thorough understanding of PostgreSQL. Experience working with views, common table expressions (CTE), window functions, joins, different kinds of indexes, etc.
• Practical knowledge of Linux server management
• Understanding of functional programming concepts
• Knowledge of Chef, Puppet, Salt, etc. is a plus
• Experience in distributed systems is a plus

• Plan future implementations by working closely with the product team
• Deliver an amazing user experience by working with the front-end developers
• Write test suites and deploy code into production
• Setup monitoring and alerts for in-production services
• Automate deployments

• You want to build a world-class Saas B2B communication product, using the latest tools, from scratch
• You love to code 8+ hours a day and solve hard problems by building software you are proud of
• You enjoy working with directly with amazing entrepreneurs
• You are driven by the desire to learn
• You like the pressure to perform because it makes you a better person
• You are passionate about getting stuff done
• You are passionate about making a tangible difference in the world
• Passionate about writing elegant, functional efficient code

1. Resume Screen
2. Phone screen
3. Technical interview and take-home assignment
4. Interview with founders
5. Offer

• The co-founders have been running companies in at least five countries over the past fifteen years, including deep experience in technology, operations and sales in engineering/manufacturing businesses.
• We are part of Techstars first India batch, and part of Target and Airbus Accelerators
• Attended universities that are consistently ranked in the Top 10 in the world.
• We have a track record of raising capital and strong existing relationships with the finance community in both India, the US and the UK. We have funding for at least the next 24 months.
• We have strong domain expertise in the industry they are trying to disrupt. However, we still followed the discipline of spending six months doing rigorous customer development spanning six countries before defining their product or writing a single line of code. We have already identified and are working with ten customers.
• We have very high expectations from the candidates that we do select, especially in terms of first-principles thinking, communication and accountability. We will not select average candidates, and we want to encourage our employees to see Unifize as a learning ground for possibly starting their own technology businesses in the future.
• We strongly believe in evidence-based decisions, transparency, corporate governance, meritocracy, and an open forum for discussion.
• We explicitly want to build a team from different backgrounds and with a wide range of interests and experiences. We are committed to building a gender-balanced organization.

• Unifize helps teams that manage repeatable processes reduce wasted time by up to 95% by organizing their emails and other conversations around objectives.
• We build a cloud-based chat application that helps these companies measure and reduce time and errors in their communication processes, so their teams can focus on selling better products to happier customers.