
Strong HR Leadership / HR Operations profiles
Mandatory (Experience 1): Must have 10+ years of overall HR experience, with hands-on ownership of HR Operations, Recruitement, Administration in an IT / Software / Product company
Mandatory (Experience 2): Must have atleast 3+ years in a managerial or supervisory HR role, with experience aligning HR strategy, policies, and processes with business and leadership (CEO / senior management) goals.
Mandatory (Experience 3): Proven expertise in end-to-end HR lifecycle management, including recruitment, onboarding, performance management, appraisals, payroll, compensation & benefits, insurance, exits, and employee data/MIS reporting.
Mandatory (Experience 4): Hands-on experience in recruitment strategy and execution, including hiring the right talent aligned to business goals and ensuring a strong candidate experience in IT and Non-IT roles both
Mandatory (Education): Bachelor’s or Master’s degree in BBA / BBM / MBA / PGDM (HR preferred).

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Job Title: Software Engineer
Location: Bengaluru
Experience: 1-3 Years
Working Days: 5 Days
About the Role:
We are reimagining how enterprises in BFSI and healthcare interact with documents and workflows through AI-first platforms. Our focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and Human-in-the-Loop (HITL) automation to transform credit decisioning, underwriting, and compliance operations.
Role Overview:
As a Software Engineer, you’ll design and build next-generation AI systems and scalable backend platforms. You’ll collaborate with ML, product, and data teams to develop LLM-powered microservices, APIs, and document intelligence tools that process unstructured data (PDFs, images, HTML) securely and efficiently.
Key Responsibilities:
- Design, develop, and optimize scalable backend systems and APIs for AI and document workflows.
- Collaborate with cross-functional teams to integrate LLM agents and deploy GenAI-based microservices.
- Build tools to structure unstructured data for downstream decisioning logic.
- Ensure security, performance, and reliability of systems handling sensitive financial and healthcare data.
- Take ownership of modules end-to-end—from concept to production rollout and monitoring.
Tech Stack:
- Languages: Python, TypeScript, JavaScript
- Frameworks: Node.js, React.js, LangChain
- AI & ML Tools: OpenAI APIs, OCR (Tesseract, AWS Textract), Pandas, spaCy, FinBERT, LLMs (GPT, Claude)
- Infra & DevOps: AWS, GCP, Docker, Kubernetes, PostgreSQL, Redis, GitHub Actions, Datadog, Grafana
You’ll Excel If You Have:
- 1–3 years of experience in backend or full-stack development
- Experience with unstructured data, PDFs, or document-heavy systems
- Exposure to GenAI/LLM APIs (OpenAI, Claude, etc.)
- Strong product mindset and ability to ship scalable, usable features in fast-paced environments
Qrata is a talent startup that partners with fast moving digital companies globally to scale their teams. Since 2016, we have served over 100 funded startups ( top brands, some unicorns too!) hire teams in the spaces of engineering, growth, design and product. Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.
About the role: Qrata is looking to hire a recruiter who should be an experienced, motivated that can help source and hire for top funded companies globally. Ideal candidate is a high- energy, strong communicator with a knack for engaging experienced professionals.
Responsibilities:
• Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of interviews).
• Responsible for understanding and analyzing the requirements in different technical
skill set categories.
• Creative sourcing methods like Linked-In, internal database, referrals, head-hunting,
networking.
• Take steps to ensure positive candidate experience
• Willing to take challenges in Recruitment & closing the demands on time.
Candidate requirements:
• The ideal candidate should have zeal to grow in technical Recruitment world.
• Must have IT recruitment/Non IT hiring experience and expertise in Screening,
shortlisting, negotiation and coordinating with the Recruitment process.
• Experience in working on Job Portals is mandatory
• Experience in full-cycle Recruiting, Sourcing
• Proficient in the use of social media and job boards
• Aggressive and talented professionals with excellent communication skills.
• Well-organized & capable of managing Quality and Volumes of open positions
Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)
Role Overview:
We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).
The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.
⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.
Key Responsibilities:
- Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
- Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
- Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
- Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
- Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
- Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
- Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
- Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
- Mentor junior developers and contribute to platform documentation, review processes, and governance best practices
Required Skills & Experience:
- 5+ years of ServiceNow development experience, with a minimum of:
- 2+ years in ServiceNow TSM (preferred)
- Or CSM module experience with telecom domain projects
- Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
- Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
- Hands-on experience with:
- CMDB and CSDM modeling for telecom services
- Incident, Change, Problem, Case Management workflows
- Service Portals, Business Rules, Client Scripts, UI Policies
- Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
- Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
- Knowledge of ITIL processes and best practices for support and service delivery
Preferred Qualifications:
- ServiceNow Certifications:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist – TSM or CSM
- Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
- Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
- Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder
⚠️ Important Candidate Evaluation Notes:
- Candidates must demonstrate hands-on experience in:
- TSM or CSM in a telecom setting
- CMDB development and customization
- Scripting and API development (evaluated during technical screening)
- Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward
- 5+ years of experience in backend development with a strong focus on Node.js and TypeScript.
- Strong understanding of Node.js frameworks.
- Proficiency in TypeScript, with experience in building scalable applications.
- Solid understanding of RESTful API design, WebSocket, and asynchronous programming patterns.
- Experience with databases (SQL/NoSQL), including MySQL, MongoDB, Redis, etc.
- Familiarity with blockchain technologies and cryptocurrency exchanges is a plus.
- Strong knowledge of security principles and best practices for web applications.
point on the app. It is an app built in India, for Indians, to share their thoughts and opinions on any topic in their
mother tongue using Audio / Video / Text. Koo gives a stage for Indians to voice their thoughts and enables the “Best
of India” to share their thoughts with the “Rest of India”. Koo provides a personalised feed to users by letting people
select the people they want to follow. The user is then shown content from these people. Some of the top minds of
India are invited on our client to share their thoughts and opinions on various topics. Users can follow such personalities
and follow what they are talking about, and share their opinions too.
Koo boasts of some of the most prominent faces in India that comprise of Union Ministers, Chief Ministers of States,
Actors, Actresses, Celebrities, Sports Personalities, Top Bureaucrats, Journalists and Editors among others from
1000s of professions.
applications with desire to work in growing fast paced startups.
2. Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
3. Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
4. Experience on optimising all important parameters like network utilization, application size and battery.
5. Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
6. Should have used mock frameworks, modular code design and popular design patterns.
applications with desire to work in growing fast paced startups.
2. Worked on applications from scratch. Well versed with building apps for various screen density and sizes.
3. Up to date on upcoming trends in android and its ecosystem with respect to design, architecture etc.
4. Experience on optimising all important parameters like network utilization, application size and battery.
5. Experience with kotlin, coroutines, dagger, retrofit, rx-android and android architecture components etc.
6. Should have used mock frameworks, modular code design and popular design patterns.
Interns day to day responsibilities include:
- Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
- Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.
- Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).
Responsibilities
- Manage the SEO initiatives - strategising, planning and execution
- Define key metrics and SEO road map (including link building strategy)
- Review and analyse analytics and site traffic to gauge positive and negative changes
- Create and execute an SEO plan for the assigned categories to maximise traffic from the
channel - Plan SEO tests, collect and analyse data, identify trends and insights on search engine
algorithms - Collaborate with Content team to optimise copy and landing pages for search engine
marketing - Collaborate with the SEM team for keyword research and complementary campaigns
- Research, analyse and benchmark against competitor performance
- Create and maintain SEO performance dashboard to provide visibility for respective pages
- Communication to team and management on project development, timelines, and results.
What We are Looking for
- Proven track record of building top talent and high performance.
- A Team Player
- Experience managing large scale systems in competitive and rapid growth environments
- Master of on-page & off-page SEO
- Understand the co-relation of content & link-building.
- Who speaks the language of google webmaster & analytics
- Bachelor's degree with experience of 2 - 4 years in Digital Marketing domain.












