Growth Analyst

Role & Responsibilities

Lead and mentor a team of data engineers, ensuring high performance and career growth.

Architect and optimize scalable data infrastructure, ensuring high availability and reliability.

Drive the development and implementation of data governance frameworks and best practices.

Work closely with cross-functional teams to define and execute a data roadmap.

Optimize data processing workflows for performance and cost efficiency.

Ensure data security, compliance, and quality across all data platforms.

Foster a culture of innovation and technical excellence within the data team.

Financial Management & Reporting:

•Oversee all accounting transactions, monthly, quarterly, and annual closings, and publish timely financial statements.

•Prepare budget forecasts, supporting annual financial planning and financial health assessments.

Compliance & Taxation:

•Compute and file tax returns, ensuring GST compliance with regulations.

•Conduct audits to maintain financial accuracy, adhere to standards, and comply with financial policies.

•Regularly review bookkeeping for accuracy and compliance.

Cash Collection:

•Oversee the company’s cash collection process and ensure that cash receipts are processed efficiently and accurately.

•Monitor and track cash flow regularly, ensuring sufficient funds are available for operations.

•Coordinate with the sales and customer service teams to address any issues or discrepancies related to payments.

Trade Receivables Management:

•Monitor and manage trade receivables, ensuring that outstanding invoices are followed up on and collected in a timely manner.

•Track aging of receivables and ensure that overdue accounts are actively pursued.

•Issue statements and reminders to clients regarding overdue payments.

Account Reconciliation & Financial Health:

•Manage balance sheets, profit/loss statements, and report on the company's financial health and liquidity to stakeholders.

•Audit financial transactions and documents, maintaining meticulous records.

Technical Proficiency & Confidentiality:

•Reinforce financial data confidentiality and conduct database backups as necessary to secure sensitive information.

•Proficiently utilize Tally, Oracle, and Excel for comprehensive financial analysis and reporting.

•Stay updated with industry standards and best practices to ensure high-quality and secure financial data handling.

Responsibilities:

• Develop, in consultation with the Head of Marketing, quarterly marketing campaign calendar for assigned product line(s).
• Responsible for execution of the approved marketing calendar.
• Collect and report data on the efficacy of the different marketing campaigns.
• Work with partners (visual designer, content writer, etc.) to develop the required collateral.
• Investigate, evaluate and propose unexplored channels to increase the reach and efficiency of the marketing efforts.
• Occasionally, represent the company at on-ground or digital events - trade shows, conferences, etc.

Prior experience:

• Current 2-3 years as a full time marketer (not as a sales or pre sales or telesales professional who developed some collateral). Overall professional experience, ideally, up to 5 years.
• Exposure to social media advertising is necessary; specifically, hands-on experience of having set up, tracked and optimized LinkedIn campaigns.
• Should/could have worked either for a product principal or an advertising agency.
• B2B marketing experience is a definite plus. 

Skills/Other Requirements

• Native-level verbal and written English language proficiency.
• Willingness to regularly, if not daily, work from the Bangalore office

We are seeking a skilled and motivated Java Developer to join our software development team. You will be responsible for designing, developing, and maintaining Java-based applications and software solutions. The ideal candidate will have a strong understanding of Java programming, object-oriented design, and software development best practices.

Responsibilities:

• Design and Development:
• Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.
• Design and implement Java-based applications, ensuring high quality, maintainability, and performance.
• Write clean, well-documented, and efficient code.
• Develop and maintain APIs and web services.
• Integrate applications with databases, third-party systems, and cloud services.

LogiNext is looking for a technically savvy and passionate mobile application developer to cater to the development and launch of core mobile product features. You will help the team in building an awesome product with your optimized code. You will make a humongous impact on design, architecture, implementation and enhancement of the applications that exceed client expectations in terms of value and benefit.

You have hands-on experience in building secure, high-performing and scalable mobile applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have assisted in shipping applications with beautiful front-end and intelligent back end. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Develop cutting edge native Android or iOS applications for the mobile platform Build, test, maintain and enhance mobile apps having elegant and efficient UI/UX to enhance client experience Own features from their ideation, design, development, test, release and maintenance Be a resident expert of new trends and implement the latest Android/iOS features to maximize application performance Maintain high standards of quality and responsiveness through technical design analysis, code reviews and test automation Collaborate with a talented team of product managers, engineers, and designers Demonstrate high level of ethics, dedication and teamwork

Requirements

Bachelor’s degree in Computer Science, Information Technology or related field 2 to 3 years of experience in developing native Android/iOS mobile applications Strong knowledge of programming language in Swift or Java/Kotlin, SQLite and of IDE like XCode or Android Studio Hands on experience in using Location Based Services, REST Web Services Integration, FCM, Firebase and Battery Optimization Techniques Strong experience in memory management, performance tuning and resource optimization Deep knowledge of mobile automation and unit testing frameworks Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Experience in both Android and iOS applications is a plus Excellent written and oral communication skills, judgment and decision-making skills, and the ability to work under continual deadline pressure

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

• Key responsibility is to design & develop a data pipeline for real-time data integration, processing, executing of the model (if required), and exposing output via MQ / API / No-SQL DB for consumption
• Provide technical expertise to design efficient data ingestion solutions to store & process unstructured data, such as Documents, audio, images, weblogs, etc
• Developing API services to provide data as a service
• Prototyping Solutions for complex data processing problems using AWS cloud-native solutions
• Implementing automated Audit & Quality assurance Checks in Data Pipeline
• Document & maintain data lineage from various sources to enable data governance
• Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc

Skills

• Programming experience using Python & SQL
• Extensive working experience in Data Engineering projects, using AWS Kinesys,  AWS S3, DynamoDB, EMR, Lambda, Athena, etc for event processing
• Experience & expertise in implementing complex data pipeline
• Strong Familiarity with AWS Toolset for Storage & Processing. Able to recommend the right tools/solutions available to address specific data processing problems
• Hands-on experience in Unstructured (Audio, Image, Documents, Weblogs, etc) Data processing.
• Good analytical skills with the ability to synthesize data to design and deliver meaningful information
• Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
• Ability to understand business functionality, processes, and flows
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently

Functional knowledge

• Real-time Event Processing
• Data Governance & Quality assurance
• Containerized deployment
• Linux
• Unstructured Data Processing
• AWS Toolsets for Storage & Processing
• Data Security

• Own the end-to-end infrastructure of Sibros Cloud
• Define and introduce security best practices, identify gaps in infrastructure and come up with solutions
• Design and implement tools and software to manage Sibros’ infrastructure
• Stay hands-on, write and review code and documentation, debug and root cause issues in production environment

• Experience in Infrastructure as Code (IaC) to manage multi-cloud environments using cloud agnostic tools like Terraform or Ansible
• Passionate about security and have good understanding of industry best practices
• Experience in programming languages like Python, Golang, and enjoying automating everything using code
• Good skills and intuition on root cause issues in production environment

• Experience in database and network management
• Experience in defining security policies and best practices
• Experience in managing a large scale multi cloud environment
• Knowledge of SOC, GDPR or ISO 27001 security compliance standards is a plus

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

Designation: Team Lead ( Dot Net Development)

Experience: 5 to 8 years

Required Skills:

• Project Management skills.
• Previous experience leading development teams is a plus.
• Application of agile development processes in a leadership capacity.
• Proven experience with Microsoft .NET technologies including, ASP.NET, MVC, Entity Framework.
• Proven Skills with C#, SQL, JavaScript/DHTML, HTML-CSS, AJAX, jQuery, Web Services, etc.
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
• Ability to manage large scale web/database application.
• Should have working knowledge of using a latest development tools and techniques.
• Must have good problem solving and analysis skills.
• Team-player with strong communication & collaboration skills.
• Previous experience with ecommerce website development is preferred.