Sr ETL Tester

Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and consulting to customers. We pride ourselves on prompt responses to customers with a range of technical capabilities to ensure the success of customers across our web and mobile features as part of the Engineering organization. While the entire company has a customer focus, TSEs make champions out of our customers and provide a partnership experience through professional and accurate technical support.

Responsibilities:

• Answer customer questions through our support queue
• Be the voice of the customer to the Product and Engineering organizations
• Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
• Take ownership of pushing cases to resolution, including working with developers
• Actively contribute to knowledge documentation through the creation of internal and customer-facing documentation
• Qualifications (your experience):
• Highly empathetic and passionate about helping others at a moment's notice
• Applied coding knowledge - Front End or API
• Reliable and active team member
• Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge
• Conversational fluency in spoken and written English
• 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development
• 2+ years of professional experience working in a customer-facing role
• Proven record of continued education/pursuit of knowledge in technology (computer science degree, coding school, other relevant courses)

Mandatory Criteria

• 3–5 years of experience in content writing, content strategy, or digital marketing.
• Strong understanding of brand storytelling, content marketing, and campaign copywriting.
• Proven ability to create engaging content for websites, social media, email, and ad campaigns.
• Experience managing content calendars and executing daily social media communication.
• Skilled in collaboration with design, PR, and influencer teams to maintain brand consistency.
• Familiarity with FMCG / D2C marketing and audience engagement best practices.
• Hands-on experience with tools such as Canva, Figma, PowerPoint, Excel, and Word.
• Excellent written and verbal communication, with strong project management ability.

If interested kindly share your updated resume on 82008 31681

The candidate would be responsible for ascertaining the working of various asset classes basis

market research (both primary and secondary)– with focus being on retail centric development.

Key asset classes that would be covered are- retail, offices, hospitality, warehousing and

residences.

1. Market research report – primary survey, secondary survey, data collation by self/agency

2. Viability study – Rent /income benchmarking

KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES

1. Market Research – Retail centric development predominantly. Would also include hospitality,

commercial developments, warehousing, residences, helping certain retail brands to enter macro

and micro.

Market Research- non operational assets : To undertake

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City Analysis

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Site / Project Analysis

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Catchment Analysis (Demographics)

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Retailer Trading Density Analysis

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Competition Benchmarking

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Best Use Analysis on the site / project

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Feasibility Assumptions & Monitoring

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Proposals, IM, Reports & Presentations

Market Research- Operational assets:

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Catchment Analysis

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HN1 – Data

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Catchment Profiling –Demographics/ Psychographics (The candidate would be expected to be

hands on in the beginning – and later create a template for the local teamplate to follow for

periodic data update)

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No of House hold

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Income

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Age

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Occupation /Education

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Understand the attitude/ loyalty -Tools/ Resource

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Brand affinity

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Shopping Habits

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Cultural Influences

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Understanding competitions and profiling the activations conducted by them

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Problems/ Opportunities

a) Relative to Market

b) Relative to consumption

c) Relative to Centre/competition

d) Relative to retailers/ customers relationship

Development:

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Business Development with Investors, Developers, Retailers & Landowners

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Site / Project Analysis

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Proposals & Presentations

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Research Analysis

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Design Development Process Management

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Tenant Mix Process Management

General Business Development:

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International Relationship Initiations (new partners, vendors, suppliers)3

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Draw up project proposals

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Engage with prospective clients for appointment closure

Managerial

1. Analytical abilities

2. Logical / practical / time conscious – able to plan and work to deadlines.

3. Good presentation skills

4. Ability to adhere to timetables and meet deadlines

5. Initiative, drive and judgement

6. Drive decision making

Behavioural

1. Good communication skills

2. Strong team player

3. Ability to work as a team as well as independently

4. Ability to handle confidential information

5. Integrity

6. POSITIONREQUIREMENTS

Level of Education

B.Arch

M. Arch- Urban Planning or any other relevant/equivalent field

Experience

5+ years of experience in research and business development

7. COMPETENCIES

Functional

MS Office- proficient in MS Power point and Excel

• Design, implement, and test production- grade core robotic software components possibly  including perception systems, motion planning systems, or command and control systems. • Design, implement, and test software integration components with other robotic platforms and  warehouse management systems 
• Design, implement, and test customer- specific software components 
• Develop testing frameworks and support testing for core software components • Develop logging and data analytics systems for deployments 
• Follow production- level code design and development processes including detailed  documentation, code reviews, and structured release processes

Business Development Executive

We are looking for an energetic, well-spoken business development executive to contribute and join the growth of our company.

Business Development Executive Responsibilities:

• Familiarizing yourself with all services offered by our company.
• Conducting market research and identifying potential clients.
• Procuring new clients through direct contact, word-of-mouth, referrals, cold calling, email campaigns, and social media campaigns
• Write a pitch for email and social media 
• Schedule appointments with interested clients
• Crafting business proposals and contracts to draw in more revenue from clients.
• Collating and maintaining client information in the database.

Business Development Executive Requirements:

• Experience with lead generation and prospect management
• Able to professionally and confidently communicate with C-Level Executives
• 3 - 5 years of relevant work experience in business development or similar field preferred.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.
• Demonstrated and proven sales track record

Nice to Have

• Degree in marketing, business administration, or similar.
• Strong IT Skills and knowledge of Cloud

Perks and Benefits 

• Unparallel incentives!
• Growth (Guess what? You need not wait for a year to grow. Perform Well, Grow
• Soon!)