Graphic/Visual Designer

Key Responsibilities:

• Install, configure, deploy, and administer Camunda 7 &8 for enterprise-level applications.
• Design and model BPMN workflows and DMN decisions using Camunda Modeler.
• Set up Single Sign-On (SSO), monitoring, and logging frameworks within the Camunda BPM environment.
• Develop, deploy, and monitor workflows in Camunda Cockpit, resolving any technical issues as they arise.
• Integrate Camunda workflows with Microservices and SpringBoot frameworks.
• Collaborate with database teams to design and optimize SQL queries and stored procedures for Camunda-based applications.
• Develop and consume RESTful and SOAP web services, ensuring seamless integration with external systems.
• Handle JSON and XML objects within workflows to ensure data integrity and accuracy.
• Utilize Docker and Kubernetes for containerization and orchestration of Camunda BPM services.
• Stay updated with the latest trends and best practices in Camunda BPM and related technologies.

Required Skills:

• 4-8 years of experience with Camunda BPM and Java J2EE development.
• Strong experience with BPMN workflow modeling and DMN decision modeling in Camunda Modeler.
• Proficiency in setting up and configuring SSO, monitoring, and logging frameworks in Camunda BPM.
• Experience with Microservices architecture and SpringBoot.
• Solid understanding of database concepts with practical knowledge of SQL and stored procedures.
• Expertise in developing and integrating RESTful and SOAP web services.
• Hands-on experience with JSON and XML object handling within workflows.
• Experience with Docker and Kubernetes for containerized deployments.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Relevant certifications in Camunda BPM, Java, or related technologies are a plus.

Primary skills:

At least 3+ years of working experience on embedded firmware development

- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development

- Hands-on experience on driver development for various sensors

- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc

- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms

-Hands-on experience on software development in Bluetooth domain is added advantage

- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG

- Understanding of embedded development constraints and system performance

- Experience with programming in C/C++ and Embedded C

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Experience with warehouse operations and knowledge of how a SaaS in inventory/ material management creates an organized data and reduce cost. 

2+ years’ experience with enterprise SaaS environments in a Sales and Pre-Sales capacity.

Knowledge of supply chain planning systems—TMS, WMS, inventory management, fulfilment, etc.

Proven ability to demonstrate products, methods, or services to prospective or current customers.

Ability to assess a company’s supply chain needs and creatively provide solutions to address those needs with the company’s offering.

A consultative approach to sales pursuits

Experience in giving presentations to customers in a sales environment at all levels up to and including C-level with a convincing approach.

Excellent writing skills (Statement of work, proposals, documentation, presentations)

Excellent verbal skills (explanation of solutions, meetings, presentations, training)

Self-starter with excellent written and verbal communication skills.

Any Degree qualified.

Role - Javascript developer
Location - Jaipur
Experience - 1-5 years

Skills and Qualifications
● Experience in developing front-end components using Object-Oriented
JavaScript, HTML5, and CSS3
● Skilled at Object-Oriented JavaScript and having a working knowledge of at least one
of the following Frameworks (Angular, React etc.)
● Add on Excellent knowledge of working with dynamic data (e.g., JSON, XML)
●Good understanding of version control systems like Git

Roles and Responsibilities
● Develop new user-facing features.
● Optimize applications for maximum speed and scalability.
● Assure that all user input is validated before submitting to back-end services.
● Collaborate with other team members and stakeholders.
● Identify and establish best practices and frameworks keeping in mind the parameters of
performance, responsiveness, and reuse
● Translate designs and style guides into interactive user interfaces, ensuring cross
browser compatibility, performance and robustness
● Deliver high-quality code that is maintainable and readable.
● Develop and maintain features using JavaScript frameworks such as Angular or
React Skills

• Experience in Web and Mobile Applications.
• Agility and ability to adapt quickly to changing requirements and scope and priorities
• Strong proficiency with JavaScript (ECMAScript 5, 6)
• Knowledge of Node.js and frameworks available for it (SailsJS, Express)
• Understanding the nature of asynchronous programming and its quirks and workarounds.Familiarity with front-end technologies.
• User authentication and authorization between multiple systems, servers, and environments.
• Interaction with multiple data sources.
• Good understanding of SQL syntax.
• Understanding fundamental design principles behind a scalable application.
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.
•  Implementing automated testing platforms and unit tests.
• Proficient understanding of code versioning tools, such as Git.
• Knowledge in the field of IOT is good to have.

Description

We are looking for a stellar Mobile App developer to help us build our next Android app for our IoT Devices/Application.

Responsibilities:

• Build our Android app for our IoT Devices/Applications
• Work with product owners to spec the requirements.
• Design, code, test and deliver various features in our product roadmap
• Fix customer issues as needed.
• Integration with Amazon Alexa, Google Home Kit and other third party platforms.

Requirements

Required Skills:

• 4+ yrs experience in building Mobile apps for Android for Phone and tablet using Java
• 2+ yrs experience in building Mobile apps for Android using Kotlin
• Strong UI development skills in terms of design
• 2+ yrs in building/consuming APIs
• Hands on knowledge of IoT
• Hands on knowledge of Unix/Linux.
• Knowledge of any of the Application servers like Apache/ NginX
• Good oral and written communication skills in English

Preferred Skills:

• 1+ yrs in building IoT/Embedded devices.
• 2+ years experience in HTML, JS, AJAX, and related browser side web technology
• 2+ yrs in Python, Php, Java, Node.js is desirable
• Strong networking knowledge.
• Experience with scrum development, Jira & Git