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KEY DUTIES
- Independently own and resolve high-priority or complex customer issues with minimal supervision
- Reproduce and analyze product defects using advanced troubleshooting techniques and tools
- Collaborate with developers to identify root causes and drive timely resolution of defects
- Identify trends in escalations and provide feedback to improve product quality and customer experience
- Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
- Contribute to knowledge base articles and process improvements to enhance team efficiency
- Represent the escalation team in product reviews or defect triage meetings
- Build subject matter expertise in specific products or components
- Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
- Participate in Agile ceremonies and contribute to team planning and backlog refinement
- Other duties as assigned
BASIC QUALIFICATIONS
- Typically requires 3–6 years of technical experience in a support, development, or escalation role
- Strong technical troubleshooting and root cause analysis skills
- Proficient in debugging tools, logs, and test environments
- Ability to independently manage multiple complex issues and drive them to closure
- Experience working with cross-functional teams in a collaborative, Agile environment
- Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
- Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
- Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
- Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
- Comfortable presenting findings or recommendations to both technical and non-technical stakeholders
- Provide safe transportation for staff, guests, and clients
- Ensure to deliver service to highest standards while adhering to all policies and procedures
- Maintain vehicle mileage logs
- Drive courteously and safely
- Maintain a safe driving record
Position: Senior Backend Developer (NodeJS)
Experience: 5+ Years
Location: Bengaluru
CodeCraft Technologies multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.
We are looking for an enthusiastic and self-driven Backend Engineer to join our team.
Roles and Responsibilities:
● Develop high-quality software design and architecture
● Identify, prioritize and execute tasks in the software development life cycle.
● Develop tools and applications by producing clean, efficient code
● Automate tasks through appropriate tools and scripting
● Review and debug code
● Perform validation and verification testing
● Collaborate with cross-functional teams to fix and improve products
● Document development phases and monitor systems
● Ensure software is up-to-date with the latest technologies
Desired Profile:
● NodeJS [Typescript]
● MongoDB [NoSQL DB]
● MySQL, PostgreSQL
● AWS - S3, Lambda, API Gateway, Cloud Watch, ECR, ECS, Fargate, SQS / SNS
● Terraform, Kubernetes, Docker
● Good Understanding of Serverless Architecture
● Proven experience as a Senior Software Engineer
● Extensive experience in software development, scripting and project management
● Experience using system monitoring tools (e.g. New Relic) and automated testing frameworks
● Familiarity with various operating systems (Linux, Mac OS, Windows)
● Analytical mind with problem-solving aptitude
● Ability to work independently
Good to Have:
● Actively contribute to relevant open-source projects, demonstrating a commitment to community collaboration and continuous learning.
● Share knowledge and insights gained from open-source contributions with the development team
● AWS Solutions Architect Professional Certification
● AWS DevOps Professional Certification
● Multi-Cloud/ hybrid cloud experience
● Experience in building CI/CD pipelines using AWS services
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Own one or more products and feature scoping for the products.
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Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals.
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Work with engineers and designers to create brilliant UX & UI. Manage and prioritize the product backlog and effectively communicate with the engineering team.
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Understand user needs and gather product requirements using industry knowledge - Define KPIs & performance metrics for the product (i.e. conversion & retention).
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● Background in computer science or another quantitative field - MBA from tier-1 B-school preferred
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Test, discover and improve the product - Obsessively use data to drive product decisions
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Agile/lean delivery team experience as a product owner/product manager.
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Have experience from a small scale or start-up environment.
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Expertise in stakeholder management, throughout every level of the organization.
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Experience launching and developing successful web and mobile apps
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Commercial acumen and extensive user-growth experience
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Complete knowledge of the full product life cycle (SDLC).
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Expertise in MVT, A/B testing and prototyping best practice
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Excellent communication skills to a range of stakeholders
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Advantageous: Experience in software engineering.
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Experience working on search-related products.
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Experience in B2C products.
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Focused and driven
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Strong on initiative
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Positive and enthusiastic
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Resourceful – “Never say never” attitude
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Professional credibility and integrity
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Good Listener – challenge constructively and respond well to feedback
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Financial Analyst, you will be responsible for driving improvement related to the business metrics. You should be able to quickly understand the matter at hand, gather the relevant data and information from the relevant internal and/or external stakeholders, do the analysis and present a time-bound action-plan to resolve the problem.
What you will do:
- Analysing raw data, performing analytics and making meaningful insights for decision-making purpose
- Handling and integrating large volumes of data
- Automating workflows and building tools to solve business problems
- Building a great camaraderie with internal and external stakeholders
Desired Candidate Profile
What you need to have:- An MBA and/ or a CA
- 3-5 years of experience working as an Analyst
- Experience working with a high-paced E-com/ Health-Tech/ Product-based startup. Candidates working with a CA-Firm or a big MNC/ BPO will not be considered.
- Outstanding analytical and problem-solving skills
- Ability to convert data into meaningful information
- Proficiency in MS Excel and PPT
- Loves numbers including the financial data

- 2+ years relevant professional experience.
- Good understanding and a full life cycle project implementation experience with Java / J2EE technologies
- Experience with JavaScript, HTML and CSS
- Experience with Angular 5/6 and TypeScript
- Experience using SOAP or REST APIs
- Experience Struts, Hibernate is preferred.
- Strong communication and interpersonal skills is an absolute must.
- Immediate joiners preferred.
- Bachelor's degree or equivalent.


What You Need for this Position:
B.tech/BE/MS/MCA/BCA Degree in Computer Science, Engineering or a related subject
3+ years of experience using Swift to develop and deliver production applications for iOS
Strong understanding of the fundamentals of native development patterns
Experience with ios app testing and security, including writing unit tests, test automation, and working closely with quality assurance teams
Experience with dependency management tools such as Cocoapods, SPM, and Carthage
Debugging experience with stack traces, spin traces, performance & concurrency/threading issues
Successful launch of consumer-grade applications to the Apple App Store
Experience with Git VCS and best practices for source code management
Proven experience with crafting and integrating client-side REST APIs
Familiarity with CI/CD Pipelines (Jenkins, FastLane and others)
Excellent written and verbal communication skills
Self-motivated, and outstanding analytical skills
What You Will Be Doing:
To design and build advanced applications for the iOS platform.
Client Interaction.
To collaborate with cross-functional teams to define, design, and ship new features.
To generate wireframes.
To design, develop, test and implement an iOS application along with continuous production of new versions of the application.
To design solutions independently.
Unit-test code for robustness, including edge cases, usability and general reliability.
Work on bug fixing and improving application performance.
Operates effectively in a fast-paced, deadline-driven, collaborative and iterative programming environment.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Soft Skills
Pleasant in communication
Very good in interdepartmental coordination
Innovative and out of box thinking
Self-motivated and creative problem-solving skills
Believe in relationship
Top Reasons to Work with Us:
We're a small, fast-paced growing team tackling huge new challenges every day
Learning new concepts while working with an intellectual and exceptionally talented team
Friendly and high growth work environment
Competitive compensation

Roles and Responsibilities:
6+ Experience in Node.js, React Js
excellent written and verbal communication skill
- Healthy team and relationship building skills
- Hands-on experience delivering web applications in the cloud to on-demand production clients
- Experience in JavaScript, OOP Patterns, ES6, HTML, CSS, LESS
- Experience with MS Sql Server, Mongo DB
- Experience with SSO, SAML, OAuth, JWT for API and Web Session Authentication and Authorization
- Experience with Azure Devops platform will be an added advantage
- Experience with test and/or process automation, source control
- Possess solid debugging process and exhibit technical intuition


