This is Sindhu representing Allegis Group - An US based $12 billion Staffing and Recruiting Company providing Human capital and work force management solutions to over 6000 customers globally including 90% of Fortune 500 firms. Our offering includes Strategic Resource Program (SRP), Managed Services (MSP), Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.
We are currently hiring for our Ecommerce based company in Chennai, India.
Role: CAR Functional Support
Req Experience: 4-8 Yrs
Rotational Shift (24*7)
Your Responsibilities:
- You will play the role of a functional consultant and support applications in your area of responsibility i.e, Retail – SAP CAR
- You will contribute to the success of the implementation by applying knowledge in the areas of:
- POSDTA
- POS Interfaces with CAR
- CAR Inbound and Outbound Interfaces
- Merchandising Planning for Retail (MPR)
- Omnichannel Article Availability (OAA)
- On-Shelf Availability (OSA)
- SLT Data Setup between CAR and ECC
- You will co-ordinate with multiple teams for the Failure of Jobs, IDOC and Transaction. In case of any issue related to mismatch of Transaction between system (POS/ CAR/ERP) investigate and analyze the root cause of the issue. If required work with Development team for any bug fix in the system.
Thanks and Regards
Sindhupriya Y
Recruitment Sourcing Specialist
RPO Delivery
Subodh Popalwar
Software Engineer, Memorres
About E-Commerce Giant
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Join Us in Pioneering the Future of Recycling
At Jules AI, we are on a mission to empower recyclers with the best of what digital technology can offer and as a result contribute to a greener planet.Our SaaS platform, is designed to dramatically automate recycled materials procurement and sales processes. We operate with an agile and globally distributed team across multiple continents, including Canada, Europe, and Asia.
Who we are looking for
- As a Technical Configuration and Setup Expert at Jules Trade, you will play a critical role in the onboarding process of our clients, understanding their business niche, client challenges, and ensuring that their setup on our platform is configured to meet their specific requirements.
- You will lead the configuration and setup of customer accounts based on requirements shared by the Customer Success (CS) team, provide technical and configurational support using advanced software tools, and manage confidential client data with utmost integrity.
Key Responsibilities
- Lead the onboarding process for new clients, understanding their business model, niche, and specific challenges to ensure a smooth transition to the Jules Trade platform.
- Configure and set up customer accounts based on specific requirements provided by the CS team, ensuring a tailored experience for each client.
- Provide advanced technical support using software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word, along with leveraging AI technologies like ChatGPT for innovative solutions.
- Manage sensitive client data securely, ensuring accurate data mapping for an efficient user experience on our platform.
- Employ creative problem-solving skills to meet technical and configurational requirements of clients, thinking outside the box to find effective solutions.
- Offer proactive recommendations to clients for optimizing their use of the Jules Trade platform, enhancing their trading efficiency and productivity.
- Contribute to the team by sharing knowledge, skills, and ideas to improve overall performance and service delivery.
Required Skills and Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience in technical support, IT configuration, or a similar role, preferably in a trading or fintech environment.
- Strong proficiency in using advanced software tools such as Carbone.io, DBeaver, Papertrail, Postman, Redis/Medis, and Microsoft Word.
- Experience with AI technologies like ChatGPT and ability to apply them creatively to solve customer challenges.
- Solid understanding of data management principles and experience in handling confidential information with integrity.
- Excellent problem-solving skills and the ability to think creatively to fulfill customer technical and configurational requirements.
- Strong communication and interpersonal skills, with the ability to work closely with the Customer Success team and interact effectively with clients.
- Ability to provide insightful recommendations for platform optimization and contribute to team performance improvement.
- Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously in a fast-paced environment.
Grow, develop and thrive with us
- As a global company, we treasure and encourage diversity, perspective, interest, and representation through inclusivity. The more we have, the better the solution.
- Connect and work with leading minds from the recycling industry and be part of a growing, energetic global team, across time zones, regions, offices and screens.
- Exposure to developments and tools within your field ensures evolution in your career and skill building.
- We adopt a Bring Your Own Device policy and encourage flexibility and freedom in how you work through competitive compensation and yearly appraisals
- Health insurance coverage, paid vacation days and flexible work hours help you maintain a work-life balance
- Have the opportunity to network and collaborate in a diverse community.
Are You Ready for the Challenge?
If you are a proactive problem solver passionate about technology and business integration, committed to delivering exceptional results, we invite you to join us in shaping the future of the recycling industry at Jules AI.
Apply to us directly: https://nyteco.keka.com/careers/jobdetails/33546
Java
CC++Job Description:
Contact Center – Process Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A3
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 1 years to 2 years, especially in Voice process.
Position – A4 (Senior Associate) – Multiple Positions
Experience – 3 to 5 Years
Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.
Salary Range – Max 3.25 LPA
Location – Kolkata
Notice Period – Immediate or Max 30 days
SPOC – Arnab Sarkar
Job Description:
Contact Center – Senior Associate
Contact Center Agent Job Responsibilities:
- Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes team and service delivery mission by completing related results as needed.
- Team performance reporting and management
Work Hours:
- Should be flexible
Location: Kolkata
Qualifications / Skills:
- Verbal communication
- Phone skills & Listening
- Reporting & Data entry skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Band: A4
Education, Experience
- University/college degree is an asset
- Previous customer service experience of 3 years to 5 years, especially in Voice process.
What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
- Responsible for executing the company vision and accountable for company's over all functions.
- Responsible for day-to-day operations of the institutions and ensuring
procedures and policies are implemented effectively. - Responsible for Leadership & management of the entire institution's staff, ensuring
appropriate recruitment and selection procedures. - Responsible for performance management and learning and development for all the employees.
- Responsible for monitoring faculty performance and using evaluative data
to drive improvement and results relating to faculty engagement, - Presenting periodical reports about the state of affairs of the institutes to
the CEO and highlighting the areas of priority. - Working for International / National Collaborations in the field of academics.
- Responsible for Fundraising from Corporates, alumni, foundations and individuals.
- Responsible for developing an appropriate team - high on delivery and ensuring the quality and efficient delivery of academic Programs
- Advising & supervising in institution's finance, accounting and legal affairs.
- Providing guidance to administrative and management staff in budget
development, preparation, monitoring and management. - Developing Strategic plans along with the Management for the institutions.
- Developing, implementing and overseeing procedures within the institutes that
support internal control regarding fiscal management including, but not
limited to budget preparation, expense authorization, and reconciliation of
institute accounts, internal and statutory audit processes. - Ensuring effective control and use of resources at all levels
- Responsible for installing a culture of continuous improvement and promote high standards of excellence across all areas.
- Responsible for developing and implementing a long term strategic plan in association with the management that will set the direction of the institution.
What you need to have:
- Proven track record of Handling operations of Reputed Educational institutions
- Understanding of legal matters in Charitable / Educational institutions
- Experience of dealing with different stakeholders in Government
- Strong relationship-building skills, ability to influence and effectively manage and lead a Team of People
- Strategic thinker with Strong interpersonal skills
- Ability to adapt to and embrace continuous change
Job Description
We are seeking a passionate candidate, who is result orientated, sound knowledge of IT services, with either a proven track record of proposal writing and proposal/bid management in government or commercial proposals. The consultant will be accountable for technical writing for business proposals and managing large and complex proposals as projects.
Key Responsibilities
- To respond to RFP/RFI documents
- Scope analysis and feasibility studies
- To perform bid management, creation of bid plans, schedule, and kick-off packs
- Creation of outlines, storyboarding and win themes
- To create a compliance matrix
- To research and write generic (but technical) content for proposals (for ex: writing a generic solution roadmap for any IT service, but NOT a technical architecture)
- Articulate value proposition and highlight sales messages
- To coordinate with the clients (CXOs) and external stakeholders for inputs required
- Proofread and format documents
Key Requirements
- 6-12 years of experience in proposal writing or bid management
- IT services industry experience is must
- Must have managed large and complex RFPs
- MBA, ITIL is an added advantage
- Ability to work under high-pressure environment and deadlines
- Fundamental knowledge of IT services (web design, web development, cloud, mobility, etc.)
- Experience working with government proposals is an added advantage
- High level of commitment and flexibility
- Strong attention to detail
- Excellent communication skills, both verbal and written
Optional (added advantage)
- Knowledge of Microsoft Office, particularly PowerPoint, Excel, and Word
- Knowledge of IT domain (cloud, mobile apps, web, and portals, analytics)
- Pre-sales consulting background in IT services
- Responsible for calling Insurance companies (in the US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
- Depth knowledge about denial management, AR follow-up, Claim rejections.
- To prioritize the pending claims for calling from the aging basket
- Should be able to convince the claims company (payers) for payment of their outstanding claims
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear. To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance
- Escalate difficult collection situations to management in a timely manner.
- Should have basic knowledge of the entire Revenue Cycle Management (RCM)
- Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same
Skills required:
- Excellent communication skills
- Excellent interpersonal skills
Educational Qualification & Work Experience:
- Graduation in any stream
- Additional certification in typing, a medical prescription will be preferred
- Min. 1 years work experience
Kindly apply if below criteria matches your profile.
Team Lead Hybris
Notice period - Immediate to 15 days
Permanently work from home available
Team leading experience is mandatory
Skills Required
Technical Skills Experience (Must Have):
● Should have end to end implementation knowledge of Projects with complex SAP Hybris Accelerators customizations like B2B, B2C, Marketplace in Finance, Retail, Health etc. domains using versions 5.5, 6.2, 6.6 and 1905
● Should have experienced in leading and grooming technical development team in delivering complex e commerce solutions involving various Hybris Modules like
1. WCMS
2. Accelerator Customizations
3. Processing Module
4. Promotions
5. External System integrations through Web Services, Data hub, RFC and Asynchronous mechanisms
6. Cart and Checkout
7. Hybris Framework optimizations and rationalization in existing client e commerce implementation
· Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce and more.
· Drive customer engagement, understand changing business needs and understand the existing customer technology landscape.
Business Skills Experience (Must Have):
· Good communication skills to lead client discussions
Key Responsibilities Areas
● Team Lead
● Design and Develop the solution
● Team competency/Skill management in Hybris
ReLiva Physiotherapy & Rehab (www.reliva.in) is a leading, fast growing physiotherapy organisation with clinical locations in Mumbai, Pune, Hyderabad, Bangalore and Chennai, Kanpur, Jaipur, Delhi.
We are looking for dynamic & enthusiastic Customer Care Executive for our practice for the following location :-
Nerul, Navi Mumbai
Responsibilities:-
1. Attending day to day enquiries and scheduling them with respective doctors
2. Greeting patients doing follow up calls
3. Coordinating with Doctors, Patients for appointments, payments etc.
4. Maintaining patient records
5. Manage front office operations - Handle and screen telephone calls, routine mail. Provides information by answering questions and requests. receive and direct visitors and clients.
Should have Basic Knowledge of MS Office and MS Excel
Candidate should be from Nerul or able to come to the Nerul Clinic and work there.
Should have good communication skills
Speaks languages like Tamil, Telugu & Kannada.
Job Type: Part-time
Salary: ₹8,000.00 - ₹10,000.00 per month
Follow CutshortSubodh Popalwar
Software Engineer, Memorres