CAR Functional Consultant

Software Craftsperson    

Who We Are 🌟 

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀 

Our Values 💡 

These are the guiding principles for everything we do at Incubyte, both within and outside of our project work: 

• Relentless Pursuit of Quality with Pragmatism 
• Extreme Ownership 
• Proactive Collaboration 
• Active Pursuit of Mastery 
• Effective Feedback 
• Client Success 

What We’re Looking For 👀 

We’re on the hunt for Software Craftspeople who take pride in their work and the code they write. If you believe in and evangelize eXtreme Programming principles and if you are motivated and passionate about forming great teams, we want you! We strongly adhere to being a DevOps organization, where developers own the entire release cycle. This means you will get to work on programming languages, infrastructure technologies in the cloud, client communication and everything in between. Please read on if what you have read so far resonates with you! 🌥️ 

What You’ll Be Doing 

• 🧑🏼‍💻 Build Quality Software: Build maintainable full stack apps with NextJS/React and NestJS/NodeJS powered by TypeScript 
• 🧪 Write Tests: Create comprehensive and effective tests to ensure code quality 
• 💻 Clean Code: Write self-explanatory, clean code that produces consistent, predictable results 
• 🚀 Frequent Releases: Make frequent, small releases to facilitate continuous improvement and delivery 
• 👥 Pair Programming: Collaborate with team members through pair programming 
• 🔍 Code Reviews: Participate in code reviews to maintain high code quality standards 
• 🔄 Agile Product Team: Work within a product team to build and rapidly roll out new features and fixes 
• 📋 Full Development Lifecycle: Take responsibility for all aspects of development, from understanding requirements and writing stories to development, deployment, and fixes 
• 🌐 Full Stack Ownership: Own the entire stack from front end to back end, including infrastructure and DevOps pipelines 
• 📚 Lifelong Learning: Make a pledge never to stop learning and continuously improve your skills 

Skills You Need to Succeed 🌟 

Most Importantly: 

Integrity, a strong character, diligence, and commitment to excellence. 

Must-Have Skills: 

• ☕ NestJS / NodeJS 
• 📜 NextJS / TypeScript 
• 💻 React / JavaScript 

Nice to Have 

• 🎨 Jest/Mocha 
• 💡 CI/CD 
• 🌐 AWS 

Core Values and Expertise 

• 📚 Self-Learner: Extremely hands-on and obsessive about delivering clean code 
• 🛠️ Sense of Ownership: Do whatever it takes to meet development timelines 
• 🧠 Programming Expertise: Mastery in object-oriented programming, data structures, algorithms, and software engineering methodologies 
• 🏗️ Web Architecture: Expertise in web architecture, providing design and development recommendations, and optimizing existing infrastructure 
• 🔄 Agile/XP Methodologies: Experience in Agile and Extreme Programming methodologies in a continuous deployment environment 
• ⚙️ DevOps Technologies: Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI tools like Jenkins, Hudson, Bamboo, web frameworks, and front-end technologies 
• 🔧 Server Infrastructure: Working knowledge of server configuration and deployment infrastructure 
• 📋 Source Control and Documentation: Expertise in using source control and bug tracking systems, writing user stories, and technical documentation 

Who We Are:

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 30 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 200 Terabytes of data across 5 Databases.

About the role:

We are seeking an experienced and dynamic Associate Director of Platform to lead our platform engineering team. This role will be responsible for overseeing the development, scaling, and maintenance of our platform infrastructure, with a specific focus on database management, data engineering, security, and observability. The ideal candidate will have a strong technical background, exceptional leadership skills, and a proven track record of managing high-performing engineering teams.

Role and Responsibilities :

Team Leadership & Management:

-Lead, mentor, and manage a team of platform engineers, fostering a culture of collaboration, innovation, and continuous improvement.

-Conduct regular one-on-ones, performance reviews, and career development sessions with team members.

-Provide technical guidance and support to the team, ensuring best practices in software development, system architecture, and operations.

-Oversee the design, development, and deployment of scalable and reliable platform solutions.

Data:

-Manage databases including MongoDB, ElasticSearch, Redis, and Firestore.

-Oversee backups, restores, disaster recovery, and security (VPC and VPN).

-Develop and maintain ETL pipelines, storage dumps, and data warehouses.

-Handle storage solutions such as GCloud Storage, S3, CDN (caching and invalidation), and manage data & storage archivals.

Compliance:

-Ensure compliance with SOC 2, GDPR, PCI DSS, HIPAA, and oversee MSSP, pen testing, and endpoint protection.

Platform Services:

-Design APIs and cloud functions, manage rate limiting, job scheduling, and load testing.

-Maintain dev environments, logging, base worker, events, sockets, and distributed tracing.

Security:

-Implement application security measures including IAM (AuthN & AuthZ), RBAC testing, CAPTCHA, and key chain management.

-Oversee DDOS protection, MSSP, SonarQube scans, runtime security, VPN, and dev device policy.

Observability:

-Set up alerting for all cloud resources, manage incident and on-call management, and ensure uptime monitoring.

-Utilize Prometheus, Grafana, and Mimir for observability.

CI/CD:

-Manage Jenkins, Helm Charts, and frontend architecture for continuous integration and deployment.

Backend Services:

-Oversee backend services including Auto SSL, domain reputation management, Kubernetes, and AppEngine.

Network Management:

-Manage load balancers, subnets, VPC, Istio Service Mesh, certificates, and cloud projects.

Project Management:

-Plan, prioritize, and manage multiple projects and initiatives, ensuring timely and efficient delivery.

-Collaborate with cross-functional teams to gather requirements, define project scopes, and set realistic timelines.

Quality & Performance:

-Establish and maintain high standards of code quality, performance, and reliability.

-Implement and monitor key performance indicators (KPIs) to track the success and health of the platform.

Budget & Resource Management:

-Manage the platform engineering budget, ensuring efficient allocation of resources.

-Identify and recruit top talent to expand the platform engineering team as needed.

Qualifications:

-Bachelor's degree or equivalent experience in Engineering or related field of study

-9+ years of experience in software engineering, with at least 3 years in a managerial role

-Proven experience in building and scaling platform infrastructure in a fast-paced environment

-Strong background in system architecture, cloud services (e.g., AWS, Azure, Google Cloud), and DevOps practices.

-Excellent leadership and team management skills, with a focus on mentorship and professional development.

-Strong problem-solving and analytical skills.

-Outstanding communication and interpersonal abilities.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mandatory Skills:

• C++/GPU
• Experience working on products hardware based/embedded.

Key Responsibilities:

• Develop new features using Modern C++, Object-oriented design practices
• Maintain and improve existing C++ codebase (1.5 million lines), running on Linux
• Take responsibility for code quality by providing well-designed unit tests
• Optimize code performance by measuring resource utilization
• Participate in merge-request reviews
• Develop system tests in Python
• Hands on debugging using third-party video and network equipment
• Be a team player who is willing to make mistakes, learn, improve, and accept feedback

Requirements:

• Bachelor’s degree in Computer Science, Electronics or related fields
• 3-5 years of experience with strong programming logic, code analysis/ debugging and problem-solving skills
• Proven software design experience for complex codebases systems
• Expertise in Modern C++ and Object-Oriented software development
• Comfortable developing design for new features, task breakdown and estimation skills
• Comfortable developing on Linux
• Comfortable following git-flow process
• Good written and verbal communication skills

Additional Skills:

• Experience in GPU programming - OpenCL, CUDA, Halide
• Embedded development and debugging experience
• Understanding of real-time processing constraints
• Understanding of continuous-integration principals and tools (such as Jenkins)
• Experience with Cmake

LogiNext is looking for a technically savvy and experienced Software Engineer to take up front-end development efforts. You will design and develop elegant interfaces that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving visualizing massive amounts of data and information. You will identify, define and communicate best practices for front end.

You are passionate about building secure, high-performing and scalable front-end applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have demonstrated strong inter-personal and communication skills.

Responsibilities

Translate wireframes into functional requirements, write well-abstracted, reusable, high-performance code for UI components Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces Contribute to continual improvement by suggesting improvements to user interface, software architecture or new technologies Optimize web applications to maximize speed and scale. Support diverse clients from high-powered desktop computers to low-end mobile devices Understand and coach/teach others, show a high level of ethics and team-work

Requirements

Bachelor/Master’s degree in Computer Science, Information Technology or a related field 0 to 1 years of experience in developing responsive, elegant, efficient and cross-browser front-end applications using Javascript, HTML5, CSS3 Hands on experience on various MVC frameworks, UI libraries such as ReactJS, D3.js Hands on experience on Map API’s like Google Maps, Openstreetmap and other powerful information-rich maps Familiar with UX processes and design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Excellent written and oral communication skills, judgment and decision making skills

What you need to have:

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Desired candidates must have 3-6 years experience as NodeJs Developer.

Roles and responsibilities:

• Responsible for understanding functional and business requirements and translate them into effective code
• Provide support till deployment of code into production.
• Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
• Implement solutions as per the pre-defined framework /guidelines and adherence to processes
• Finding an optimal solution for the problem statement
• Conduct peer code review.

What candidate should know about:

• Excellent hands-on experience with Node.Js, Express.Js, JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
• Ability to build REST services, Authentications, MVC applications
• Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
• Experience with Elastic Search, Redis.
• Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
• Self-learning abilities are required
• Familiarity with upcoming new technologies is a strong plus

Role Summary

We Are looking for an analytically inclined, Insights Driven Product Analyst to make our organisation more data driven. In this role you will be responsible for creating dashboards to drive insights for product and business teams. Be it Day to Day decisions as well as long term impact assessment, Measuring the Efficacy of different products or certain teams, You'll be Empowering each of them. The growing nature of the team will require you to be in touch with all of the teams at upgrad. Are you the "Go-To" person everyone looks at for getting Data, Then this role is for you.

Roles & Responsibilities

• Lead and own the analysis of highly complex data sources, identifying trends and patterns in data and provide insights/recommendations based on analysis results
• Build, maintain, own and communicate detailed reports to assist Marketing, Growth/Learning Experience and Other Business/Executive Teams
• Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.
• Analyze data and generate insights in the form of user analysis, user segmentation, performance reports, etc.
• Facilitate review sessions with management, business users and other team members
• Design and create visualizations to present actionable insights related to data sets and business questions at hand
• Develop intelligent models around channel performance, user profiling, and personalization

Skills Required

• Having 4-6 yrs hands-on experience with Product related analytics and reporting
• Experience with building dashboards in Tableau or other data visualization tools such as D3
• Strong data, statistics, and analytical skills with a good grasp of SQL.
• Programming experience in Python is must
• Comfortable managing large data sets
• Good Excel/data management skills

• Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).

• Build relationships with existing customers.
• Cultivate new leads within the sales territory
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Conducting market research and developing new marketing strategies
• Generating reports for the effectiveness of the marketing and sales plan.
• Scheduling appointments and meetings as necessary
• Demonstrating products and services as deemed necessary by clients .
• Making product knowledge readily available to self and other sales people through various resources
• Engaging in superior customer service by making information readily available
• Collecting customer feedback and market research.
• Creating a plan for gaining customers and retaining them
• Analyzing the competition to create a plan for engagement of target market
• Establishing, maintaining and expanding customer base

*Skills-

• Proven sales experience

• Track record of over-achieving quota

• Familiarity with different sales techniques and pipeline management

• Computer use competency

• Strong communication, negotiation and interpersonal skills

• Self motivated and driven

We are looking for a full stack developer to produce scalable software solutions.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Degree in Computer Science or related field
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

Reporting directly to the Founder

The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.

The job is full-time, remotely based, and with flexible hours.