Graphic Designer

We are looking for Customer Delight Specialists who will ensure every learner’s journey with us is positive, impactful, and supportive. You will handle learner inquiries, resolve challenges, and guide them to maximize their learning experience with empathy and clear communication.

💼 Key Details

CTC: ₹3.7 LPA (90% fixed & 10% variable)

Job Type: On-site, 5 days working

Interview Mode: Face-to-Face

Availability: Immediate joiners preferred

Eligibility: Open for fresh graduates (Technical background – BTech, BCA, BSc Computer Science)

🎯 Key Responsibilities

Handle inbound/outbound calls, emails, and chats for domestic & international learners

Resolve product-related issues with effective solutions and clear communication

Provide empathetic support to learners facing study or technical challenges

Guide learners to the right resources and supplementary content

Build strong learner relationships through personalized support and advice

Go the extra mile to exceed expectations and contribute to learner satisfaction

✅ Desired Profile

Excellent communication skills (verbal & written)

Professional approach with strong problem-solving abilities

0–1 year of experience in voice process (calls, chat, ticket management)

Preferably from an ed-tech or educational services background

Familiarity with LMS and digital learning tools is a plus

Ability to personalize learner engagement strategies

⏰ Shift Details

Rotational shifts & rotational week offs

"Candidates eager to join can submit their application or reach out through a call

🚀 Hiring: MERN Stack Developer

⭐ Experience: 3+ Years

📍 Location: Bangalore

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

We are looking for a MERN Stack Developer skilled in MongoDB, Express.js, React.js, and Node.js to build scalable, high-performing web applications.

💫 What We’re Looking For:

✅ Proficiency in React.js, Node.js, Express.js, MongoDB

✅Strong in JavaScript (ES6+), REST APIs, Git

✅Good problem-solving & debugging skills

Responsibilities

• You’ll also oversee paid search campaigns to ensure their success, and communication with clients to support their websites if needed.
• Candidate who is a skilled communicator and able to collaborate with various teams.
• Candidate must know to run Google ads, Linked ads, Facebook ads, Social media executive Google ads weekly report Facebook ads
• Develop and execute successful SEO , SMM strategies
• Proven experience as SEO Manager, SEM Manager or similar role
• Excellent communication skills
• Strong organizational and leadership skills
• Analytical mindset with numerical aptitude

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Helping lead the software development lifecycle: technical design, implementation, testing, deployment, and support.
2. Working with cross-functional teams effectively to enable business growth.
3. Proactively identifying engineering bottlenecks and initiating proposals to improve them.
4. Writing high-quality, well-tested code in alignment with industry-wide best practices.
5. Applying a product mindset to back-end systems.
6. 1.  

1. About five years of experience delivering product-quality code in an agile set-up
2. Experience with Node.js (Hapi, Restify, Express, Mongoose, Socket.IO, Mocha)
3. Experience with Elasticsearch
4. Experience building and deploying Docker containers
5. Strong general Linux experience
6. Extensive experience with REST APIs
7. Experience with microservice architecture
8. Experience with MongoDB
9. Expert knowledge of Redis and caching strategies
10. Strong knowledge of unit/integration testing, including the art of mocking and writing testable code

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.

Blok is a technology-first online ultra-fast grocery delivery service business, and we are on our way to revolutionize how millions of people across countries consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. And it takes less than 10 minutes.

We believe we are positioned to lead this revolution. Why? Our founding and early team have held senior positions at Deliveroo, Uber, Glovo, Mercadona, or Unilever. We have done this before, and we believe we can do it again. But this time, even better.

Embark on the journey and help us launch the revolution in one of the highest growth industries of the year. Help us shape the new normal.

Product Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Product Manager

Experienced Product Manager to own product lines in the B2B2C space and work in tandem with the other products that we have, all of which derive intelligence from the underlying AI/ML services as well as a SaaS ready platform that we have built. You will use data to guide your decisions and develop solutions to make analysis easier for teams. You will develop a hypothesis, conduct in depth user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

Data Driven – Build different metrics to evaluate the product performance.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes as well as through the eyes of the Sales guys in the organization

 A collaboration champion – I work closely with my colleagues to ensure alignment and champion the    sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers. I also have a willingness to unlearn where needed.

Continuous improvement focused– I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement, and I am able to re-pivot fast.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Technologically curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Habitual Experimenter  – I learn by running experiments on a very frequent basis, with a framework to learn from these experiments and absorb the learnings into product management.

Responsibilities:

• Define the product roadmap and ensure its execution through cross-functional and cross-platform collaboration
• Work closely with horizontal product managers and align the product roadmap within the broader product framework.
• Closely monitor & analyze the product metrics and present related hypotheses to help make data-driven decisions.
• Work closely with engineering platforms to create data flow pipelines that aggregate the relevant data and present a holistic view of product performance.
• Work with the MIS & Reporting team to create relevant dashboards that provide transparency across the board

Role Skills:

• 2+ years in software product management, post MBA, with a consistent record of timely and quality delivery of products.
• Experience with Agile Project Management tools like JIRA.
• Familiarity with Wireframing tools like Adobe XD, Maze, so that the interactions with the UX Designer can be efficient
• High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
• Ability to juggle several initiatives and shift priorities as needed
• Exceptional communication skills (verbal and written communication) with a knack for storytelling connecting the story to the underlying quant
• Data Driven with proficiency on data querying and analysis. Experience with tools like Analytics tools (i.e. Google Analytics ), SQL, Excel, Tableau, etc. is preferred.
• Experience in one or more of the following is a plus: SaaS, Marketing Automation, Data Analytics etc.
• MBA/equivalent courses from Tier -I institutes.

Mandatory Requirement/ Preference:

1.PowerBuild technology experience with minimum 8+ years

1. Excellent command on ASP.NET, Angular5/6/7/any version, MVC, Sql Server.
2. Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI

4.Working knowledge of the Microsoft Windows Platform and Microsoft Office applications.

1. Detailed technical knowledge of Angular any version, C#.Net (Visual Studio) development tools.
2. Experience with DevExpress components desirable.
3. Experience with DATA along with DevOps and GitHub.
4. ANgularJS is different to Angular. AngularJS experience is not relevant to us