Sales Team Leader

Impact Guru Foundation was founded in 2014, to provide affordable and accessible healthcare to all. Through our interventions, we have defined our vision, mission and values to help inform our programs going forward. Deriving on the principles of healing, health, harmony and happiness, we have pivoted our approach to reflect high standards of delivery of healthcare services to all to realize our dream of a #HealthyBharatHappyBharat

Inception: 2014

Website: https://www.impactgurufoundation.org

Location: Delhi & Bangalore

The Manager / Senior Manager, Corporate Fundraising will support Impact Guru Foundation (IGF) to mobilize financial and nonmonetary resources. He or she will lead IGF’s associations with multiple existing and new stakeholders among corporates. He / She will constantly focus on strengthening existing relationships within these partners as well as cultivating new champions among these stakeholders. This role works closely with the internal functions of IGF such as Program team, Finance team and Impact team to develop win-win opportunities to maximize our impact within and beyond.

1. Build financial sustainability  

1. Building and sourcing work-streams such as corporate, foundation, multi-laterals, Alumni, government etc. Good to be Subject matter Expert in work-streams such as multi-laterals / foundations.  
2. Design and execute deep engagement strategy with key relationships to ensure renewals, upgrades and meaningful partnerships  
3. Partner with the Director in leveraging the rich ecosystem towards building a pipeline of funders.  
4. Manage systems and processes that support development objectives and comply with regulatory laws and MoU commitments  
5. Lead and manage strategic partnerships with various organizations to organize fundraising campaigns and events.  
6. Handle external and internal communications and facilitate legal agreements with partners as needed  
7. Events: Organize events/conferences/seminars/concerts/charity fundraising events etc. to promote fundraising for partners  

2. Due Diligence:  

1. Conduct thorough due diligence on partners to make sure they are compliant with existing laws and have strong track record.  
2. Conduct thorough due diligence on individuals creating personal cause campaigns to verify need and use of funds  

3. Fundraising:  

1. Help partners identify influential campaign creators or to create campaigns themselves  
2. Work closely with the digital marketing and content team to make sure each fundraising campaign is a big success!  
3. Feedback Reports: Ensuring that all donors are sent feedback reports on timely basis and that partners provide high quality feedback reports Campaigns: Develop pipeline of campaigns that have large scale impact and work with partners to execute those

Qualifications / Requirements

• Graduate/Post graduate in any field with 4+ years of work experience preferably in a healthcare NGO.  
• Ability to evaluate partnerships and collaboration opportunities in the city / region from a development and a larger organizational lens.  
• Basic understanding of the IGF’s model with potential for systemic impact  
• Proficient user of the MS Office toolkit such as Excel, PowerPoint and Word  
• Excellent communication (written and verbal) and presentation skills  
• Strong project management skills including assessing progress to goals and making the necessary course corrections or reinforcements  
• Ability to use data to drive decisions  
• An inclination or the ability to see connections between seemingly disparate opportunities (internal or external to the team or the organization) and leverage the same to achieve shared goals  
• Ability to work in an unstructured environment and develop strategy independently – with the newer work-streams, the Senior Manager will operate in a relatively unstructured environment where they will have to collect, process and synthesize information. They should also have the ability to critically review this to enable strategic decision making.  
• Knowledge / Awareness of managerial techniques to build a strong culture of collaboration and collective problem solving among the city and national team members  
• Should have a proven track record of CSR Partnership, HNI Contacts, fundraising to promote charitable causes.  
• Strong network of existing relationships with hospitals, universities, marathon

What do we offer?

● Attractive salary & performance-linked bonuses

● An opportunity to be in a leadership position of a high-growth organization

● Fun, casual & flexible work environment

● Entrepreneurial, forward-looking, growth-driven & open work culture

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp.
• You will be working closely with the founders and lead the frontend development
• Serve as a thought leader and mentor on technical, architectural, design and related issues
• You will be responsible to provide oversight, accountability, and leadership for technical decisions.
• You will be designing and building modules in React within the Docsumo webapp.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product

Skills:

• At least 6+ years years experience building React webapps
• Excellent command over React, redux, javascripts, HTML5 and CSS
• Provided effective team management and mentoring for over 3+ years to foster professional growth and drive team success
• Demonstrated ability to build 0-1 product from using React.
• Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Familiarity with Version Control tools, deployment, cloud services and CI/CD
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Benefits:

• Enjoy the flexibility of a hybrid working model, allowing for a balanced work-life integration.
• Access comprehensive insurance coverage to safeguard your health and well-being.
• Participate in our stock options program to share in the company's success and future growth.

Qualifications:

A Bachelor’s degree in Computer Science (or equivalent experience)

Job Role:

Experience building and maintaining code for:

Android platform (Android Studio, Kotlin, Java, Android SDK) OR

Any other platform, with proven track record of picking up new skills

Hands-on experience with modern technologies.

Excellent Kotlin/Java programming skills

Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)

Passion for usability, simplicity and consistency in software development.

Excellent communication and collaborative skills.

Exposure to Agile methodologies

Bonus points for knowledge of iOS platforms, hybrid platforms(React native, Flutter).

• Proven 4+ years of experience in MEAN or MERN stack frameworks
• In-depth knowledge of NodeJS, React Js Express.JS along with the
• JavaScript Development frameworks on both client and server-side
• Skilled in Web App development (React + Redux) with Frameworks like Bootstrap / Material
• Deep understanding of HTML DOM objects, CSS & JavaScript events, and experience in various build tools like NPM / Webpack.
• Proficiency with both consuming, designing, and integrating APIs (RESTful and SOAP) using redux/thunk
• Designing database for a scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
• Thorough understanding and relatable experience of Git, repository management, and related workflows.
• Excellent communication and customer interfacing skills
• Should have problem-solving, prioritizing tasks, multitasking abilities
• Experience with CI/CD, DevOps practices

As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future