Functional Consultant
Bangalore / Full-Time
Job Description
We build Enterprise-Scale AI/ML-powered products for Manufacturing, Sustainability and Supply Chain. We are looking for a Functional Consultant to help us to gather requirements, preparation of detailed analysis, understand data from various data sources as part of data discovery, and assist implementation consultants to build data pipelines and data analysis on the standard product for our esteem customers. By joining our team, you will take part in various projects, involves working with clients to successfully implement and integrate a -’s products, software, or systems into their existing infrastructure or - cloud.
What You'll Do
• Preparation of detailed analysis of business processes, including client interviews, current flow validation, and development of automated flow charts detailing process steps, hand offs and decision points
• Providing applications support to customers, answering complex questions on function and usage of product
• Serving as primary support liaison between company and customer, conveying customer feedback to application development staff
• Delivering tasks on time and in line with client expectations
• Analyze client requirements and help implementation consultants to configure the product or system accordingly. Communicate product owner on the new functionalities to be developed in the product if required
• Managing, developing and encouraging junior members of the team
• Conduct training sessions and workshops to educate clients on the effective use of the product or system
• Foster strong relationships with clients, acting as a trusted advisor and maintaining regular communication to ensure client satisfaction. Identify upselling and cross-selling opportunities based on client needs and the company's product portfolio
There are no shortcuts to achieving greatness: It is a lot of work. But once you are at the top, you will enjoy the view.
Requirements & Skills
• Overall 10+ years of experience having Bachelor's degree/Master’s degree or equivalent practical experience
• 4-6 years of experience in a supply chain, manufacturing, logistic department as domain specialist
• Deep experience of at least one major ERP supply chain solution preferably SAP
• Strong skills in developing and presenting clear and concise solution briefing
• Exceptionally strong verbal and written communication skills are required good interpersonal and organizational skill
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Position: Chartered Accountant
Pls Contact to sairam.akirala
@
kiaraglobalservices.com
798
981 217 8
Key Requirements:
- Chartered Accountant (CA) qualification completed (0 to 3 years of post-qualification experience).
- Strong understanding of accounting principles, taxation laws, and financial regulations.
- Proficiency in accounting software (Tally, QuickBooks, SAP, etc.) and MS Excel.
- Excellent attention to detail and ability to work with accuracy.
- Good analytical and problem-solving skills.
- Strong communication skills and ability to work collaboratively with teams.
- Ability to meet deadlines and work under pressure.
Company: MyOperator
Location: Noida Sector 2
About Us:
MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.
Role Overview:
As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.
Requirements
Key Responsibilities:
Strategic Development and Execution:
Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.
Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.
Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.
Team Leadership and Management:
Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.
Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.
Customer Satisfaction and Retention:
Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.
Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.
Operational Excellence:
Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.
Utilize data-driven insights to track progress towards success goals and inform decision-making.
Cross-Departmental Collaboration:
Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.
Share customer insights and feedback to drive product improvements and refine marketing strategies.
Recruitment and Training:
Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.
Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.
Requirements:
Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.
Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.
Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.
Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.
Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.
Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.
Why Join Us:
At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.
Apply Now:
If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!
Machine Learning (ML)
Data Science
Pythonclosely with the Kinara management team to investigate strategically important business
questions.
Lead a team through the entire analytical and machine learning model life cycle:
Define the problem statement
Build and clean datasets
Exploratory data analysis
Feature engineering
Apply ML algorithms and assess the performance
Code for deployment
Code testing and troubleshooting
Communicate Analysis to Stakeholders
Manage Data Analysts and Data Scientists
Roles and Responsibilities:
1. Taking Teaching Demos for kids.
2. Teach them with PlanetSpark learning methodology
3. Share your observations about the kid and parent with the sales team.
1. Excellent Teaching skills
2. Excellent attention to detail, strong communication skills both written and verbal
3. Ability to build a strong relationship with the kid and make the class fun-based learning.
4. Tech savvy
Eligibility Criteria:
- Excellent Verbal and written communication
- Willing to work 6 days a week
- Willing to invest 3-4 Teaching ours every day
- At least 2 years of English Teaching experience.
- Should have good Wi-Fi and a Laptop with Web Cam.
- Qualification - BA-Eng Hons, MA-Eng Hons, BEd & MEd
Benefits:
Job Title: Product Manager
Job Description
Bachelor or master’s degree in computer science or equivalent experience.
Worked as Product Owner before and took responsibility for a product or project delivery.
Well-versed with data warehouse modernization to Big Data and Cloud environments.
Good knowledge* of any of the Cloud (AWS/Azure/GCP) – Must Have
Practical experience with continuous integration and continuous delivery workflows.
Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail.
Good communication skills
Experience in working within a distributed agile team
Experience in handling migration projects – Good to Have
*Data Ingestion, Processing, and Orchestration knowledge
Roles & Responsibilities
Responsible for coming up with innovative and novel ideas for the product.
Define product releases, features, and roadmap.
Collaborate with product teams on defining product objectives, including creating a product roadmap, delivery, market research, customer feedback, and stakeholder inputs.
Work with the Engineering teams to communicate release goals and be a part of the product lifecycle. Work closely with the UX and UI team to create the best user experience for the end customer.
Work with the Marketing team to define GTM activities.
Interface with Sales & Customer teams to identify customer needs and product gaps
Market and competition analysis activities.
Participate in the Agile ceremonies with the team, define epics, user stories, acceptance criteria
Ensure product usability from the end-user perspective
Mandatory Skills
Product Management, DWH, Big Data
NodeJS (Node.js)
ExpressRevise is a protocol that enables building dynamic NFTs. It helps connect NFTs to real-world events and make them interactive.
While this is an individual contributor role, you’ll be involved in many aspects– helping evolve our existing architecture, working with the team to improve operations, and implementing new features and functionality.
The job involves the following responsibilities:
-
Build robust and scalable software in Nodejs
-
Design and create services and system architecture for your projects, and contribute and
provide feedback to other team members
-
Help improve our code quality through writing unit tests, automation, and performing
code reviews
-
Participate in brainstorming sessions and contribute ideas to our technology, algorithms,
and products
-
Work with the product and design teams to understand end-user requirements, formulate
use cases, and then translate that into a pragmatic and effective technical solution
-
Dive into difficult problems and successfully deliver results on schedule
Our client is a 5-year-old travel and hostel space providing platform, a Youth Hotel chain, where the spaces are designed for work and leisure. Their mission is to provide quality spaces for youths looking for hostel options and to other travelers across locations in India. They provide clean and hygienic dorms and private rooms along with different facilities like Wi-fi, travel helpdesk, fully stocked kitchens, lockers and laundry services, etc.
They are currently providing 800 beds in 13 locations, and plan to add another 1600 in the next few months, with the aim to add at least a lac bed in the near future. The spaces offered by them are highly rated by their customers and are preferred over other competitors for the location and services offered within a decent budget. Invested by some very well known names across Asia, it provides their team with a work culture that thrives on modern yet social and explorative values.
What you will do:
- Maintaining files for every employee
- Updating and maintaining HR MIS report on a timely basis
- Getting employees bank account open
- Getting acceptance on Employment Agreement and filling it
- Getting their ID card and Visiting card printed
- Managing statutory compliance
Desired Candidate Profile
What you need to have:- 2-3 years in Human Resource, managing HR operations and HR compliance
- Knowledge of PF/ESIC and compliances
Excellent communication & presentation skills
Location: Bangalore
Job description
The Digital Marketing Specialist will be responsible for working with marketing lead to help generate prospect via digital marketing methods like SEO, provide graphic design help and conduct market research.
**** IT Industry Experience is a Must ****
Work Experience - 3 to 4 years
Job Description:
Key Responsibilities:
- Assist the Marketing Lead in all digital marketing platforms including SEO, SEM, SMO, PPC, marketing database, email, and/or social media.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Maintain various wordpress based websites
- Measure performance of digital marketing efforts of the website using a variety of Web analytics tools (Google Analytics, WebTrends etc.) and provide regular reports
- Assist in generating reports required for Amzur Quarterly Advisory Board Meetings
- Coordinate the production of content and collateral for marketing (e.g. articles, banners, posters, newsletters, promotional emails, brochures, leaflets)
- Must be able to work quickly on design programs like Illustrator, InDesign, Photoshop, Adobe products
- Must be able to multitask, manage many projects at once, and take direction from the marketing team to execute all design collaterals.
Requirements:
- Minimum 3 years experience in SEO, SMO, SEM.
- Understanding of marketing and technology landscape
- Experience with basic html, css, and CMS (content management systems)/ Wordpress.
- Basic Photoshop design experience.
Behavioural Traits:
- Excellent written and oral communication skills.
- Working knowledge with US markets is a huge plus
- Being a team player is highly recommended
- Ability to manage stress at work
- Object oriented, analytical thought process
PHP
Laravel- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team.
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increasing existing APIs
- Ability to act individually in a complex and fast-paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
- BE/BTech or some equivalent academic stance.
- 2-5 years’ experience
- A confident, self-starter, team player with drive, enthusiasm, and excellent interpersonal, communication, and negotiation skills
- Ability to manage yourself and be a self-starter.
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel, MySQL, and Git
- Thorough in Object-oriented concepts
- Knowledge of Restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Familiarity with AngularJs or React is a big plus
- Excellent problem solving
- Can-do attitude
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon