Digital Marketer

Responsibilities
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs

Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills

Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.

 

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

 

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql 

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

 

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

Compensation: Based on Industry Standards

Wow Labz is one of India’s leading turnkey product development companies. Products built by us have won numerous awards and touched the lives of over 30 million people globally. Whether we are creating new products or helping a small startup extend its reach, we build from our hearts. We’re entrepreneurial and we love new ideas. We have a fun culture and a team that cares about your development and growth.

We are looking for an experienced game designer working primarily with Unity to be a part of our exciting game development team at Wow Labz. You would be part of a team that is working on designing and developing the future of games and interactive experiences. 

We are creating amazing experiences and hub worlds in the metaverse which integrate with our blockchain protocols to offer unique experiences. 

Your primary responsibilities would be to architect the entire multiplayer experience for our game world. You will design, deploy and iteratively various multiplayer experiences while working with our frontend team to realize the project goals and objectives.

Please be sure to highlight the following in your resume:

• Publicly accessible links to games you have built and deployed. These need to be Unity based. (Please provide links to these)
• Links to multiplayer games you have developed, worked with commercially.
• List of certifications you have completed on Unity (optional).

Responsibilities:

• Research and develop an optimal architecture using Mirror/Photon for the multiplayer experience. 
• Design and Develop multiplayer components like lobbies, matchmaking, etc. 
• Work with the frontend to develop player to player interactions in-game. 
• Develop cross player transaction systems based on game economy and currency. 
• Work with remote servers and game servers and make decisions on architecture and tools to be used.
• Create awesomely fun multiplayer user-to-user interactions.
• Design the persistent data pipeline to manage and record game and economy data.

• 4+ years of minimum production experience in Unity game development.
• Must have released at least 1 game commercially.
• Must have at least 1 commercial multiplayer game as experience.
• Team player and takes responsibility for work, handles feedback well.
• Strong working knowledge of Unity systems like  Prefabs, Animations, UI, TextMeshPro, Profiler, Cinemachine, Terrain, 3D Sound, etc.
• In-depth understanding of multiplayer practices and networking concepts.
• Strong knowledge of server systems and cloud. Strong grasp of multiplayer architecture design and server design.
• Experience working with Blender, Maya and 3D pipeline for game dev is a bonus.
• Strong grasp of Photoshop or other image manipulation tools is a bonus.
• Strong AR/VR and Metaverse understanding is a bonus.
• Strong grasp of C# and industry standard coding practices. Knowledge of various design patterns like Singletons, Object Pooling, Event/Subscriber Systems, Delegates, etc. is a must.
• Ability to profile and recognize bottlenecks and fix code accordingly & suggest changes.
• Experience with Git and working with tools like Bitbucket, Unity Collaborate and PlasticSCM is a must.
• Knowledge of Visual Scripting is a bonus.
• Highly capable of executing in a fast-paced, virtual, changing environment
• Strong problem-solving, analytical and troubleshooting skills

• Platform experience with releasing on Android and iOS.
• Experience writing custom shaders in Unity.

• Curious and aware of the latest digital and social media trends
• Avid Gamer who is knowledgeable  about the latest gaming trends
• Strong relationship-building skills
• Exceptional analytical reasoning, problem-solving, and creative thinking skills
• Extremely self-driven and able to execute in a diligent manner
• Get a kick out of leading a solution towards its completion
• Fun to hang out with!

Job Title: Telecalling Executive

 

Work from Office - Vaishali Nagar, Jaipur 

 

Job Description

 

- Telephonic Sale Conversion from given leads of potential buyers.

- Candidate will be pitching an Ed-tech program i.e. Digital Marketing Course

- Handle objections by clarifying, convincing, and working through differences to a positive conclusion with prospective and present clients.

- Making use of a platform like Business WhatsApp to create a personal touch with buyers.

- Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators.

- Submit daily progress reports and ensure data is accurate.

- Track and record activity on accounts and help to close deals to meet these targets.

- Understand the company’s goal and purpose so that will continue to enhance the company’s performance.

 

Functional Area: Telecalling, Client Communication, Lead

 

Employment Type: Full Time, Permanent

 

Salary: Rs. 10,000/- -Rs. 20,000/-

 

Experience: 3 Months - 12 Months

 

Education: Graduation or relevant

 

About Company

Name: Techiegigs

Website: https://techiegigs.com/

Sector: Education

Job Description-
We are looking for talented and self-motivated engineers to come join us on our mission.
We have a team culture that encourages collaboration and innovation at all levels and we expect developers to take a high level of ownership for the execution of tasks assigned to them.

Roles and responsibilities:
● Understand and derive requirements from product managers and customers
● Able to design APIs and modules for scale.
● Participate in design reviews and look at opportunities to continuously improve on practices
and quality.
● Own end-to-end implementation of modules and drive the project
● Debug prod issues and solve them efficiently and quickly. Customer obsession is key
● Automate recurring day-to-day tasks.
● Show initiative to drive topics to resolution and able to collaborate with multiple teams in
delivering the project
● Mentor junior team members
● Own project deadlines and seeing through project go-live.

Job Requirements Skills
● Good problem-solving skills and ability to understand and use the right data structures and algorithms
● Use design patterns and best engineering practices to design scalable and extensible
solutions. Working knowledge of microservices and/or event-driven architecture is plus
● Working knowledge of relational databases esp PostgreSQL.
● Advanced expertise in Java/server-side technologies. Working knowledge of Spring Boot is desirable
● Should have designed and implemented REST APIs. Good working knowledge of HTTP(S),Web servers desired
● Should have worked in Linux environments and understanding of GIT or any other source code versioning is a must
● Understanding of ORMs, Caching, Object storage, Queues is a must. Exposure to AWS S3, SQS components, Redis is a plus
● Own and write tests using Unit and integration testing frameworks
● Ability to work independently and/or with a team in a fast-paced, rapidly changing
environment
● Should do code reviews.
● Server-side application deployment experience is a plus.

Qualifications
● Experience - A minimum 6+ yrs of relevant experience.

Minimum 2years of experience on Golang
Experience in writing RESTFUL services, and /or integrating with 3rd party API
Experience in Data Structure & OOPS, GRPC +Protocol Buffers
Familiarity with Docker, Kubernetes, Docker Swarm is preferred.

Experience with SQL & NoSQL databases
Excellent communication and analytical skills
Knowledge of common Goroutine and channel patterns
Ability to work independently and with team

JOB SUMMARY Looking for an experienced entrepreneurial digital and social media marketing specialist. You will create and lead marketing efforts using new media and digital tools. * Create and develop website and digital content (e.g. website, blogs, press releases etc) * Generate and update website content (products, content, promotions) * Plan, define and implement website changes and functional improvements * Designing website banners and assisting with web visuals. * Design digital and social media campaigns * Work to build traffic & sales via the website using a variety of methods * Manage end-to-end digital projects * Establish presence to boost brand awareness * Develop and maintain social media profiles on Twitter, Facebook, LinkedIn, Instagram and other social media platforms * Research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums. * Use web analytics software to monitor performance of websites and make recommendations for improvement * Understanding of Google products such as Webmaster Tools & Analytics * Suggest and implement direct marketing methods to increase profitability * Monitor ROI and KPIs * Stay up-to-date with digital media developments * Creating dynamic ads, checking ad performance, tracking leads and conversions * Writing SEO articles, blogs and other marketing materials * Perform keyword, market and competitive research analysis * Study company’s competitors * Identify trends and insights, and optimize spend and performance based on the insights * Brainstorm new and creative growth strategies * Deep understanding of marketing principles SKILLS * 3-5 years in online marketing experience * Excellent verbal communication and interpersonal skills * Must be a rainmaker and have an entrepreneurial spirit * Assertive, creative and resourceful and must enjoy working in a highly entrepreneurial environment * Ability to challenge existing ideas, problem solving and develop creative solutions * Solid knowledge of design and marketing software. * Familiarity with web design and content management systems * Excellent analytical and project management skills * An ability to multitask and perform under tight deadlines * Strong verbal and written communication skills * Degree in Marketing, Digital media or relevant field * Additional qualification in web design or animation is a plus * Articulate in English * Excellent verbal and written skills * Highly presentable * Outstanding organisational and time management skills * Ability to multitask and prioritize daily workload * Flexible and mature approach with ability to work unsupervised * Discretion and confidentiality * MUST HAVE PORTFOLIO OF WORK TO PRESENT – THIS IS NON-NEGOTIABLE!

An IT Managed service company based in Vikhroli is looking to hire an Oracle Apps Technical. The ideal candidate should have minimum 2 years of experience for the level 1 position and 4+ years- experience for the senior position. Candidates who can join immediately will be preferred.

Oracle Apps Technical :

Experience Required : 2 - 6 Years

Job Location : Thane

Role and Responsibilities :

• Check the Cmg's and take the requirements from functional consultants and users.
• As per business logic (MD50) do change existing reports and develop the new reports.
• Developing new packages, procedures, functions and updating existing packages and procedures, functions.
• Developing the workflows.
• Developing the API's as per business logic's for data updates.
• Developing the data extraction automation programs (.sql files developments) for data extractions.
• Prepare the test cases and migration documents for migrating objects.

Education and experience : 

 

• Bachelor's Degree in IT/ Computers/ Science or Master's in Computer required.
• 2 - 5 years of relevant experience on Oracle Apps Technical.
• Candidates must have hands on experience on Oracle RDF/XML/Pl-SQL Reports, D2k Forms, Workflow, OAF, And functional knowledge on O2C & P2P.

Responsibilities include: Conducting user research and testing Developing wireframes and task flows based on user needs Collaborating with Designers and Developers to create intuitive, user-friendly software Understand product specifications and user psychology Conduct concept and usability testing and gather feedback Create personas through user research and data Define the right interaction model and evaluate its success Find creative ways to solve UX problems (e.g. usability, findability) Communicate design ideas and prototypes to developers Keep abreast of competitor products and industry trends Requirements Proven experience as a UX Designer, UI Designer Strong portfolio of design projects Familiarity with interaction design and information architecture Proficient in Illustrator & Sketch Knowledge of HTML/CSS; JavaScript is a plus Company Profile: We are an IT start up in Hyderabad with parent company in the Middle East. Jazeera Paints is the parent company and a well established brand since 33 years. We do all the IT development work for Jazeera Paints and its group companies in Saudi. Employee strength in India - 30 Domain - Retail, e-commerce, hospitality, banking