Senior Data Scientist

We're hiring a GTM Engineer to sit at the intersection of engineering and go-to-market. You'll build the internal tooling and automations that power our growth — outbound systems, lead-gen and enrichment pipelines, CRM integrations, AI agents — and run rapid growth/GTM experiments end to end (funnel/CRO tests, growth loops, activation and retention). Engineering is the baseline: you write real code (Python/JS, APIs) and ship tools yourself. What sets you apart is proven, hands-on growth experimentation with measurable outcomes. Must-haves: genuine coding ability (ships tools/automations in real code); demonstrated ownership of growth/GTM experiments with results; 2–4 yrs experience. Nice to have: early-stage B2B SaaS background; AI agent / LLM tooling experience.

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

A Senior Business Development Associate (BDA) in the EdTech industry focused on sales would typically be responsible for developing and executing sales strategies to drive revenue growth for educational technology products or services. Some key responsibilities may include:

1. Identifying and reaching out to potential clients (e.g., educational institutions, corporate training programs) to generate leads and build a strong sales pipeline.

2. Conducting market research to understand the needs and preferences of the target audience and develop targeted sales pitches and proposals.

3. Collaborating with internal teams, such as product development and marketing, to align sales efforts with overall business goals and objectives.

4. Presenting product demonstrations, conducting sales presentations, and negotiating contracts with clients.

5. Managing client relationships, providing exceptional customer service, and addressing any inquiries or issues to ensure client satisfaction and retention.

6. Analyzing sales data, tracking performance metrics, and providing regular reports to management to evaluate the effectiveness of sales strategies and identify areas for improvement.

Overall, a Senior BDA in EdTech sales would play a crucial role in driving business growth, establishing strong relationships with clients, and contributing to the overall success of the organization in the education technology industry.

Mandatory (Total Experience): Must have 5+ years of overall experience in Testing/QA

Mandatory (Experience 1): Must have 2+ years of experience in testing AI/ML models and data-driven applications, across NLP, recommendation engines, fraud detection, and advanced analytics models

Mandatory (Experience 2): Must have expertise in validating AI/ML models for accuracy, bias, explainability, and performance, ensuring decisions are fair, reliable, and transparent

Mandatory (Experience 3): Must have strong experience to design AI/ML test strategies, including boundary testing, adversarial input simulation, and anomaly monitoring to detect manipulation attempts by marketplace users (buyers/sellers)

Mandatory (Tools & Frameworks): Proficiency in AI/ML testing frameworks and tools (like PyTest, TensorFlow Model Analysis, MLflow, Python-based data validation libraries, Jupyter) with the ability to integrate into CI/CD pipelines

Mandatory (Business Awareness): Must understand marketplace misuse scenarios, such as manipulating recommendation algorithms, biasing fraud detection systems, or exploiting gaps in automated scoring

Mandatory (Communication Skills): Must have strong verbal and written communication skills, able to collaborate with data scientists, engineers, and business stakeholders to articulate testing outcomes and issues.

Mandatory (Education):Degree in Engineering, Computer Science, IT, Data Science, or a related discipline (B.E./B.Tech/M.Tech/MCA/MS or equivalent)

Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)

Preferred

Preferred (Certifications): Certifications such as ISTQB AI Testing, TensorFlow, Cloud AI, or equivalent applied AI credentials are an added advantage.

Requirements

• Design and implement a full-stack web application using Python Django framework and ReactJS.
• 1+ years of experience in building and deploying web applications.
• Experience in designing and using RESTful APIs.
• Basic knowledge in front-end technologies such as JavaScript, , ReactJS, HTML5, and CSS3.
• Understanding of fundamental design principles behind a scalable application.
• Understanding of databases, SQL and non-relational, plus the Django ORM.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience in web mark-up like HTML and CSS.
• Experience with data structure libraries.
• Familiarity with RESTful APIs.
• A knack for bench marking and optimization.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as NPM etc.
• Strong knowledge of Git version control.
• Experience deploying Python applications into production.
• Amazon Web Services (AWS) knowledge is a plus.
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Responsibilities

• Writing reusable, testable, and efficient code.
• Design and implementation of low-latency, high-availability, and performance applications using Django framework in Python.
• Create and use the REST APIs for communicating with other apps.
• Assess and prioritize feature requests and work in Agile framework.
• Implementation of security and data protection algorithms.
• Integration of data storage solutions like databases, key-value stores, blob stores, S3 etc.
• Improve the functionality of existing systems and applications.
• High commitment to work and taking ownership of deliverables.
• Help to research and influence our path forward with strategic technology initiatives.

• • High school diploma or GED. 

• • Bachelor’s degree in business administration or management, Marketing, or related field is preferred. 

• • Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software. 

• • Proven sales experience with 1-3 years, Freshers also can participate. 

• • Strong analytical and problem-solving skills. 

• • Excellent negotiation and consultative sales skills. 

• • Effective communication skills. 

• • Exceptional customer service skills. 

• • Proven success in winning long-term deals. 

• • Sales experience is mandatory. 

• • 2-wheeler is mandatory. 

 Field Sales Executive Responsibilities: 

• • Making field visits, Cold Calls on daily basis, generating leads, sharing quotation coordinating with the team and follow-ups. 

• • Maintaining long-lasting relationships with existing customers through exceptional after-sales service. 

• • Actively sourcing new sales opportunities through cold-calling and emailing. 

• • Developing in-depth knowledge of product features and benefits. 

• • Utilizing direct meetings to build relationships with new customers. 

• • Processing customers' purchase orders and liaising with the Finance department to ensure the timely delivery of ordered products to end customer. 

• • Advising customers on suitable product selection based on their needs and specifications. 

• • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. 

• • Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. 

• • Setting up face-to-face meetings between potential customers and team Sales Representatives. 

• • Coordinating with team for quotation, customer assistance, follow-up, customer handling based on their requirement, and engage with team. 

• Observe, strategize, develop and design required software solutions.
• Designing Client-Side and Server-Side Architecture and Rendering and Static Site Generation.
• To confer with users - by studying systems flow, data usage & work related bottlenecks.
• Design and implement Back End and Front End code
• Interact with the production team, understand their workflow and find new ways to automate their workflow.
• Write effective APIs as well as Integrate third-party APIs.
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software
• Manage huge data sets including structured and unstructured data sources.
• Machine learning tools for workflow automation.
• Knowledge of Spark and Map Reduce.

• Strong Knowledge of and C#, .NET
• Strong knowledge of client-side dynamic and rich UI applications development.
• Hands-on experience on HTML, CSS, bootstrap, JavaScript, AJAX, jQuery and Prototyping.
• Strong hands-on experience in popular frameworks and JavaScript ecosystem – JS, Node, Angular, Jquery.
• Experience in Spark, Hadoop, Scala, and Elastic Search is a plus point.
• Experienced in building applications that meet enterprise needs – secure, scalable, loosely coupled design
• Exceptional design, coding, and problem-solving skills, with a bias for architecting at scale.
• Experience using NPM, Web-Pack, Gulp.
• Familiarity with performance testing and optimization’s.
• Strong knowledge of computer science, algorithms, and design patterns
• Write robust modular code for the full stack using the latest technologies, test and optimize it to work for high performance and scale and deploy it to the UiPath cloud platform.
• Work with various horizontal teams such as Structure, Electrical, Mechanical, Accessibility, Legal, and Finance and also interact with other core teams across locations at UiPath
• Own the smooth running of your cloud service or docker service, and respond to live site issues.
• Strong oral and written communication, and other soft skills critical to collaborating and engage with teams

• Architect new and optimize existing software codebases and systems used to crawl, launch, run, and monitor the Anakin family of app crawlers
• Deeply own the lifecycle of software, including rolling out to operations, managing configurations, maintaining and upgrading, and supporting end-users
• Configure and optimize the automated testing and deployment systems used to maintain over 1000+ crawlers across the company
• Analyze data and bugs that require in-depth investigations
• Interface directly with external customers including managing relationships and steering requirements

• Extremely effective, self-driven builder
• 2+ years of experience as a backend software engineer
• 2+ years of experience with Python
• 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
• Should have managed a team of software engineers
• Deep experience with network debugging across all OSI layers (Wireshark)
• Knowledge of networks or/and cybersecurity

• Broad understanding of the landscape of software engineering design patterns and principles
• Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
• Excellent communicator, both written and verbal

• Must be available to work extended hours and weekends when needed to meet critical deadlines
• Must have an aversion to politics and BS. Should let his/her work speak for him/her.
• Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
• Must not be bounded to comfort zone. Often, you will need to challenge yourself to go above and beyond.