AM - HR Operations

Job Opening: Tech Manager

Company: Pixerize Inc.

Location: Remote 

Job Type: Full-Time | Start Date: Immediate

About Pixerize

At Pixerize, we empower businesses to scale through strategic automation and streamlined operations. We're on a mission to simplify systems, optimize performance, and help businesses grow globally. Our tools and platforms are the foundation of our operations, and we’re looking for a technical leader to ensure they run flawlessly.

Role Overview

We're seeking a Tech Manager who will take ownership of our digital infrastructure—Wix, Webflow, Asana, and Monday.com—and integrate them using platforms like Zapier and other automation tools. Your primary goal is to build, connect, and manage the digital systems that support our leads and operations teams.

This is a hands-on role requiring strategic thinking, technical setup, and automation implementation to ensure every part of our tech stack is synchronized for optimal business efficiency.

Responsibilities

• Set up, configure, and manage Wix and Webflow websites.
• Build and optimize task and project workflows in Asana and Monday.com.
• Design and implement cross-platform integrations using Zapier, APIs, or other tools.
• Ensure seamless handoffs between lead generation, onboarding, and operational workflows.
• Maintain documentation and systems for updates, troubleshooting, and improvements.
• Provide support for internal teams using technical systems.
• Identify new automation opportunities to reduce manual work.

KPIs & Performance Metrics

• All tools integrated and functioning smoothly across departments.
• Automations running reliably, with minimal manual intervention.
• System uptime and issue resolution times.
• Improved workflow efficiency for leads and operations teams.
• Consistent onboarding and task management experience across departments.

Requirements

• 2+ years in a technical role managing digital platforms or tools.
• Strong knowledge of Wix, Webflow, Asana, Monday.com, and Zapier.
• Experience with automation platforms and third-party integrations.
• Attention to detail and ability to troubleshoot systems end-to-end.
• Clear documentation and communication skills.
• Problem-solver with a proactive mindset.

Nice to Have

• Basic coding or API experience.
• Experience in startup or scaling business environments.
• Familiarity with CRM or email marketing platform integrations.

Job Description:

As an Operations Manager at Workie, you will play a crucial role in overseeing the day-to-day operations of our spaces, ensuring a seamless and exceptional experience for our members and visitors. Your leadership, organizational skills, and problem-solving abilities will contribute to the efficient functioning of our spaces while aligning with Workie's vision of creating vibrant and productive environments. You will collaborate with cross-functional teams, manage operational processes, and lead a team of dedicated staff members. Your responsibilities will encompass a range of tasks related to operations management, including but not limited to:

Team Leadership:

Lead and manage a team of operations staff, including training, performance evaluations, and ongoing coaching.

Foster a culture of teamwork, accountability, and exceptional service.

Member Experience:

Ensure a high level of member satisfaction by maintaining a clean, organized, and welcoming environment.

Address member inquiries, concerns, and feedback promptly and professionally.

Space Management:

Oversee space utilization and allocations, ensuring efficient use of resources and optimal member experiences.

Collaborate with the design and facilities teams to address space-related needs.

Operational Processes:

Develop, implement, and streamline operational processes to enhance efficiency, productivity, and member experiences.

Ensure compliance with company policies and procedures.

Vendor and Supplier Coordination:

Manage relationships with vendors and suppliers to ensure timely delivery of services and materials.

Negotiate contracts and terms to optimize value and service quality.

Health and Safety Compliance:

Ensure all spaces are compliant with health, safety, and security regulations.

Implement and monitor emergency response protocols.

Financial Management:

Assist in budget planning and management of operational expenses.

Identify opportunities for cost savings and efficiencies.

Performance Metrics and Reporting:

Monitor operational performance metrics and provide regular reports to senior management.

Analyze the data to identify trends and areas for improvement.

Member Engagement Programs:

Collaborate with community teams to develop and execute member engagement programs, events, and initiatives.

Problem Solving:

Address operational challenges, member concerns, and facility issues proactively and effectively.

Implement solutions to minimize disruptions and ensure member satisfaction.

Qualifications and Requirements:

Bachelor's degree in Business Administration, Operations Management, or a related field

6–8 years of experience in operations management, facility management, or related roles

Strong leadership and team management skills.

Excellent communication, interpersonal, and conflict-resolution abilities.

Organizational skills with a focus on process improvement and efficiency.

Proficiency in Microsoft Office Suite and operational software

Detail-oriented and results-driven mindset.

Knowledge of health, safety, and security regulations.

Ability to multitask and prioritize in a dynamic environment.

Collaborative and adaptable approach to work.

Customer-centric attitude and commitment to delivering exceptional service.

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or a related field. Master's degree is a plus.

Proven experience in operations management or a similar role, preferably in a related industry.

Strong leadership and team management skills.

Excellent problem-solving abilities and attention to detail.

Proficiency in data analysis and the use of relevant software and tools.

Effective communication and interpersonal skills.

Ability to work under pressure and meet deadlines.

Knowledge of industry-specific regulations and standards.

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up the appointments and can clearly communicate the company's brand identity.

• 1+ years of successful experience selling enterprise software products or services
• Identify prospects grow and manage sales pipeline to achieve targets
• Coordinate software demos and service presentations with prospects and internal business development team.
• Experience in market research, data mining and cold calling.
• Generate new potential client through cold calling, social media platforms.
• Communicating with the Organization heads and schedule the appointments for product demo.
• Self-motivated, able to work independently and as a member of a remote team.
• Proven ability to build and manage a sales pipeline and achieve targets
• Market Research to identify new markets and prospects.
• Excellent communication skills (presentation, verbal, and written)
• Demonstrated expertise in building and maintaining client relationships
• Good convincing ability and confident personality.
• Data driven approach towards the sales process.
• Full understanding of the sales process from database generation to fixing the appointments.

• Min 1 year of relevant experience in software/hardware sales
• Strong communication and presentation skills.
• Knowledge of lead generation and email hunting.
• Excellent knowledge of search engines, web analytics and business research tools.
• Adequate knowledge of data collection methods.
• Strong analytical and critical thinking.
• Good working knowledge of MS Word and Excel

• Assist in project scoping and interact with users to gather requirements
• Must have skills: Java,Spring,SQL,Web App development
• Produce well-planned, well-structured, high-quality codes that have been independently unit tested
• Design, develop, implement and maintain multi-tier web based applications using Java, J2EE, Struts, MVC, Weblogic, XML, Spring, Hibernate, and Oracle, to support business requirements (angular will be advantage)
• Participate and contribute actively in the complete software development lifecycle, including performance analysis, design, development, and testing
• Ensure well designed, testable, efficient codes by performing unit testing with test cases and through rigorous integration testing of the entire application
• Ensure designs are in compliance with specifications
• Support users by developing design documentation and assistance tools
• Interact regularly with internal and external teams to address technical issues and provide appropriate solutions through debugging, research, and investigation
• Develop configuration tools for internal teams to further automate programming tasks that are repetitive
• Engage in and lead application performance tuning

• Graduate/Post Graduate degree in Computer Science, Engineering or a related subject
• Proven working experience in Java development, application of standard software development principles and designing and developing applications using Java EE platforms
• Experience in developing web applications using at least one popular web frameworks using MVC
• Object oriented analysis and design using common design patterns
• Able to respond to technical queries / requests from team members and customers
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc.)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (Oracle, Hibernate)
• Experience in the Spring Framework
• Experience with test-driven development

• 3-4 years of experience in IT with 3 +minimum years of experience in React Development
• Previous experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Solid analytical and problem-solving skills.
• Strong interpersonal, written and verbal communication skills.
• Experience with gathering user requirements and understanding and interpreting requirements specifications
• Experience with full System Development Life Cycle is a plus
• Maintain time reporting on projects and provide timely updates to project milestones.

• Work with Angular2, NodeJS, Meteor, and MongoDB as the stack to develop newer functionalities for our platform
• Deploy application on AWS/ Google Cloud infrastructure
• Monitor the application regularly and fix bugs
• Work with team to create scalable and robust infrastructure from experts
• No. of positions available: 2
• Skill(s) required : JavaScript, Node.js and Angular 2.0 (ref:hirist.com)

Responsibilities:

• Build customer facing technology product for global customers.
• Own the Product's frontend and backend development, building reusable, testable, and scalable code
• Research, evaluate, analyse and implement technical requirements
• Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience
• Mentor Junior members of the team

Requirements:

• 5+ years of experience building scalable products, distributed applications product/services in JavaScript and one of Angular/React
• Should have sound knowledge and experience in HTML and CSS
• Familiarity with UI layout, and CSS grid system or experience working with Bootstrap or any other CSS frameworks is a must
• Should have worked on the complete UI lifecycle of converting UI/UX designs into prototypes, write reusable modules
• Implement UI development principles to ensure client side scaling and clean and maintainable code that performs well on various performance metrics
• Understanding of multiple delivery platforms, such as Mobile & Web and developing Responsive UI
• Designing Unit Test cases, integrated test cases using Selenium and Protractor
• Strong coding and problem solving skills
• Ability to own end-to-end deliveries, right from requirements till release
• Excellent coding skills and ability to produce high quality, bug free and testable production grade code
• Experience working in an Agile/Scrum development process
• Ability to review code and continuously push for higher standards of development
• Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas, preferably MongoDB would be nice to have

• Advise student/ parents for their learning needs through structured Counseling Sessions
• Fix appointments and conduct home demo sessions on daily basis including follow up sessions
• Understand Customer profile & problems to explain implication of ineffective learning methods
• Create the need for Smart Learning and advise student-parent to buy Toppr Subscription as solution
• Handle Objections and Price Negotiation to generate Sales Revenue