Front office Executive

Job Title: Customer Support Executive – Travel/Airline Process (Blended)

We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.

Process Overview:

• Industry Preference: Airline / Travel Industry Background.
• Experience Required: Minimum 6 months in Travel Industry (Mandatory).
• Process Type: Blended (Chat & Voice Support).
• Working Days: 5 Days a Week.
• Transportation: Both-side Cab Facility.
• Communication Level: Excellent English Communication (C1 Level Required).
• Qualification: Graduate / Undergraduate.
• Typing Speed: Minimum 35 WPM with 90% Accuracy.
• Salary: Up to ₹32,000 CTC

Roles & Responsibilities:

• Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
• Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
• Resolve customer concerns efficiently while ensuring high customer satisfaction.
• Maintain proper documentation of customer interactions in the system.
• Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
• Coordinate with internal teams for escalations and issue resolution.
• Ensure adherence to company policies, compliance standards, and service guidelines.

This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.

Senior Holiday Sales Executive

Location: Chennai 

Experience: 2–4 Years 

Salary: ₹ 4- ₹ 6 LPA, 

: About The Role

Manage domestic and international tour operations, prepare travel itineraries, coordinate bookings, and ensure seamless travel experiences while delivering excellent customer service.

: Please Note

Immediate joiners preferred

:Key Responsibilities

Handle domestic & international tour operations

Prepare customized itineraries & quotations

Manage flight, hotel & transport bookings

Coordinate with vendors & suppliers

Handle customer queries & complaints

Ensure smooth tour execution

Maintain client relationships

Collect payments & maintain records

: Requirements

2–4 years of Travel Industry experience

Knowledge of domestic & international packages

Experience in FIT & Group Tours

Good communication skills

Proficiency in MS Office

Graduate in any discipline

Travel & Tourism certification is a plus

: Benefits

Competitive Salary

Career Growth Opportunities

Professional Learning & Development

Travel Industry Exposure

Supportive Work Environment

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🌟 Job Vacancy – Hotel Receptionist 🏨✨

📍 Position: Hotel Receptionist / Front Office Executive

📍 Location: Rantambhore Rajbagh, Ranthambore, Rajasthan

🏢 Company: Aaryam Hotel & Resorts Private Limited

💰 In-Hand Salary: ₹25,000 – ₹30,000 per month

📈 Growth Opportunities: Yes! 🌟

🏨 We’re Hiring! 🎉

Are you friendly, confident, well-spoken, and passionate about hospitality? 😊✨

Aaryam Hotel & Resorts Private Limited (Ranthambore) is looking for an enthusiastic Hotel Receptionist to join our team! 🏨🌿

As a Receptionist, you will be the first point of contact for our guests and visitors 🤝. You will welcome guests warmly, manage front-desk operations, handle phone calls, and support various administrative activities to ensure a smooth and professional guest experience. 🌟😊

💼 Key Responsibilities

👋 Welcome & Assist Guests

• Greet guests and visitors warmly with a professional and friendly attitude. 😊

• Assist guests with their queries and ensure they are directed to the right department/person. 🧭

📞 Handle Phone Calls

• Answer, screen, and forward incoming calls professionally. ☎️

• Provide accurate information and maintain excellent telephone etiquette. 📲

🛎️ Manage Reception Area

• Keep the reception/front desk clean, organized, and presentable at all times. ✨

• Ensure necessary stationery and front-desk supplies are available. 📝📚

📬 Mail & Deliveries

• Receive, sort, and distribute daily mail, parcels, and deliveries. 📦📨

📅 Scheduling & Coordination

• Maintain calendars and schedules. 📆

• Schedule meetings and appointments. 🤝

• Assist with travel and accommodation arrangements when required. ✈️🏨

📂 Administrative Support

• Perform filing, photocopying, documentation, and record-maintenance tasks. 📄🗂️

• Support the hotel team with day-to-day administrative activities. 💼

🎓 Job Requirements

✅ Qualification: Graduate 🎓

✅ Experience: 1–5 years of relevant experience 💼

✅ Microsoft Office: Good working knowledge of MS Office Suite 💻

✅ Communication: Excellent written & verbal communication skills 🗣️✍️

✅ Time Management: Strong multitasking and time-management abilities ⏰

✅ Professionalism: Friendly, confident, and professional personality 😊✨

✅ Organization: Ability to prioritize tasks and handle multiple responsibilities efficiently 📋⚡

🌟 Why Join Us?

💰 Attractive In-Hand Salary: ₹25,000 – ₹30,000

📈 Career Growth Opportunities

🏨 Work in the Hospitality Industry

🌿 Beautiful Ranthambore Location

🤝 Professional & Supportive Work Environment

📢 Ready to Join Our Team?

If you are passionate about hospitality, guest service, and front-office operations, we would love to hear from you! 🏨❤️

🌟 Join Aaryam Hotel & Resorts Private Limited and build your career in the exciting world of hospitality! 🌟

📍 Location: Rantambhore Rajbagh, Ranthambore, Rajasthan

💼 Position: Hotel Receptionist

💰 Salary: ₹25,000 – ₹30,000 In-Hand

🎓 Qualification: Graduate

💼 Experience: 1–5 Years

Hi We are looking for *Front Office Executive/Guest Relation Executive _Bangalore-Ecity (Construction and real estate company)

Looking for 0 -2Yrs of experience into Front Office and customer handling

*Location- Ecity, Bangalore.

Position : Permanent 

Gender : Only Male

Proficiently and Good looking and Fluent and pleasable personality with good communication skills

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM

The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.

Key Responsibilities

Order Management -

• Process incoming orders across multi-channel e-commerce platforms.
• Track shipment milestones to ensure on-time delivery metrics.
• Resolve order bottlenecks by coordinating directly with warehouse teams.
• Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

• Analyse return data to identify systemic product defects.
• Generate weekly reports on return rates and root causes.
• Inspect flagged return items to verify customer fraud or damage.
• Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

• Evaluate warranty claims against established company policy guidelines.
• Coordinate replacement logistics or issue customer credits efficiently.
• Maintain documentation of all claim approvals and denials.
• Liaise with vendors regarding factory-level defects and reimbursement.

Job Requirements -

• Education: Bachelor’s degree is a must.
• Experience: 2–5 years in Operations or Order management.
• Systems: Proficiency with ERP software (SAP exp will be a Plus).
• Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
• Order creation: Order to Cash experience is must.
• Exposure: Global customer handling will be a plus.
• Analytical Mindset: Ability to translate raw data into actionable insights.
• Attention to Detail for RIR: Precision in auditing claims and processing orders.
• Communication: Strong cross-functional collaboration and vendor management skills.
• Problem-Solving: Quick resolution of logistics conflicts and customer disputes.

Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.

Sales Executive

 – GetWetFit & Co.

Location :Delhi NCR

Department: Business Development

Reports to : Head of Business Development

Experience Required :

● Minimum 2-3 years in sales , preferably in hospitality, wellness, luxury, or events

● Good communication skills (calls + messages)

● Comfortable with sales and customer handling

● Organized and quick in execution

● Basic understanding of social media and CRM tools

Role Objective

To drive daily sales and bookings , manage customer interactions, and ensure a smooth experience from inquiry to session completion.

Reporting To

● Head of Sales / Sales Manager

Key Responsibilities

1. Daily Sales & Conversions

● Respond to: ○ Instagram DMs ○ WhatsApp / calls

● Convert inquiries into confirmed bookings for sessions and events

2. Booking Management

● Manage and update the booking platform/dashboard

● Ensure: ○ All bookings are correctly recorded ○ Payments are tracked properly

3. Session Coordination

● Create daily session sheets with: ○ Participant details ○ Session info ● Share with the operations team on time

4. Package Sales

● Promote and sell: ○ Session packages ○ Memberships

● Encourage repeat bookings

5. Upselling

● Upsell: ○ Upcoming sessions ○ Events ○ Packages

● Engage with participants immediately after sessions to drive repeat sales

6. Customer Experience & Grievance Handling

● Handle: ○ Customer queries ○ Complaints or issues

● Ensure quick and professional resolution

What This Role Owns

● Daily bookings and sales

● Customer communication

● Booking accuracy

● Upselling and repeat business

Simple Definition of Success

● High conversion from inquiries to bookings

● Smooth coordination with operations

● Happy customers

● Increase in repeat bookings and package sales 

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

As an Inside Sales Associate at Rimigo, you will be the primary point of contact for travellers looking to plan and book their next trip.

This is a client-facing role that requires you to be proactive, consultative, and detail-oriented - from the first conversation to the final booking confirmation and on-trip assistance.

What You’ll Do

• Speak with users who sign up or show interest on the platform
• Understand customer preferences, budgets, travel style, and trip goals
• Help customers decide destinations, itineraries, and experiences
• Convert inquiries into confirmed bookings
• Coordinate flights, hotels, activities, visas, transport, and other travel requirements
• Manage booking modifications, follow-ups, and customer communication
• Build trust and provide a high-quality travel planning experience

What We’re Looking For

• Strong sales ability
• Strong communication in Hindi and English
• Bachelor's degree in Business, Marketing, or a related field.
• 1–5 years of experience in customer experience or customer service management, preferably in the travel or hospitality industry.

Role details

• Joining - Immediate
• This is a work-from-office role, from our physical office in HSR Layout, Bangalore.

Job Description: Customer Success Executive

Department: Customer Success Team(CX)

Reports To: Customer Success Manager

Role Summary:

The Customer Success executive will be responsible for delivering a seamless support

experience across customer touchpoints including calls, chats, emails, callbacks, and

escalations. The role focuses on improving customer experience, resolving issues efficiently,

and ensuring customer satisfaction throughout the investment journey.

Key Responsibilities:

• Handle incoming and outgoing customer calls,chats, and email support

• Assist customers with account-related queries and partial KYC support

• Resolve customer concerns and coordinate with internal teams for timely closure

• Manage customer escalations and ensure proper follow-up until resolution

• Maintain customer interaction records in CRM systems

• Identify recurring issues and provide feedback for process improvements

• Support customer retention initiatives and improve customer satisfaction metrics

• Deliver a high-quality support experience across all customer touchpoints

Required Skills:

• Strong verbal and written communication skills

• Customer handling and problem-solving ability

• Ability to multitask across calls, chats, and emails

• Good interpersonal and relationship management skills

• Basic understanding of financial products preferred

Qualification & Experience:

• Graduate in any discipline

• 1–3 years of experience in customer support, customer success, or financial services

preferred