
Job Title: Hotel Operations Executive
Location - Gurgaon ( Sec 32 )
Shift - General ( 10 am - 7 pm ) ( For female )
Rotational shift for Male Candidate
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
About Us
- Bootstrapped itself till IPO
- 2nd Largest OTA
Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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📍 Location: Mumbai/Gurgaon | Full-time
Backend Python Developer
Role Overview
We are seeking a skilled Backend Python Developer to design, develop, and maintain backend services, APIs, and integrations that power our AI-driven automation solutions.
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- Support integration of AI/ML models into production workflows
- Participate in code reviews, unit testing, and debugging
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Location: Bangalore
Roles & Responsibilities
- Individual contributor
- Developing and maintaining an end-to-end data science project
- Deploying scalable applications on different platform
- Ability to analyze and enhance the efficiency of existing products
What are we looking for?
- 3 to 5 Years of experience as a Data Scientist
- Skilled in Data Analysis, EDA, Model Building, and Analysis.
- Basic coding skills in Python
- Decent knowledge of Statistics
- Creating pipelines for ETL and ML models.
- Experience in the operationalization of ML models
- Good exposure to Deep Learning, ANN, DNN, CNN, RNN, and LSTM.
- Hands-on experience in Keras, PyTorch or Tensorflow
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- Tech/BE in Computer Science or Information Technology
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- Exp in tools and packages like Tensorflow, MLFlow, Airflow
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- Good understanding and exposure to MLOps
Kindly note: Salary shall be commensurate with qualifications and experience
Why should you join us?
Experience the thrill of working in a high-growth startup!
What we are looking for:
1. 1+ years of experience in Flutter (preferably in an app product company)
2. Proficient understanding of code versioning tools such as Git
3. Extensive experience with Firebase: Cloud Firestore, Firestore database, Push Notifications, Cloud Functions, etc
4. Familiarity with REST APIs
5. Experience in publishing Flutter apps on the Play Store and App Store
6. Knowledge of State Management Patterns like Provider
7. You can articulate complicated technical concepts clearly and learn adjacent technologies or coding languages if needed
Your day-to-day responsibilities will include:
1. Develop the application and features for both iOS and Android using the flutter framework
2. Participate in product and design ideation, and contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores, and support
3. Lead and set the initial guidelines for tech culture in the company, as we grow
4. Document extensively on Github
5. Ensure architecture and code quality that can scale as the team grows
6. Work on code review, diagnose performance issues, fix bugs
7. Integrate APIs as and when required
8. Setting up events for users, performance, and other analytics
9. Automate things wherever needed
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Office Location: Bangalore
About PingoLearn:
PingoLearn is an AI-powered English conversation coach. We help anyone in the world speak English confidently. Join our dynamic team of 10 passionate individuals and be part of our exciting journey in a rapidly growing startup! Trusted by over 1 Million+ learners worldwide, we've garnered support from leading angel investors. Come aboard and seize the opportunity to contribute to something extraordinary!
- To perform requirement analysis and oversee the implementation of architectures of project scope
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- To develop high-quality and detailed designs
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- Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
- Reviewing the work of other developers with feedback for improvement (if applicable)
- Using coding standards and best practices to ensure quality deliverables
- Strong experience require in C# coding & Concepts & Threads
- Strong Experience require in SqlServer & MySql & Sqllite
- Experience required in ASP.NET MVC & ASP.NET
- Expericend required in Restful services using WCF & WEB API
- Strong experience using Entity Framework (Edmx,code first)
. Experience require in ADO.NET
- Familiarity with the client side framework jQuery & Javacsript & Reactjs
. Familiarity with HTML & CSS
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Something we will like in you -
You enjoy the excitement of developing new software, mobile apps, and you have a vision for building stable, reliable, and performant systems.
You must have solid foundational knowledge in software development and debugging.
You might have a Computer Science or Engineering degree, or you might not. Your university is not what we're looking for. We care about what you can do at work and how you do it.
This is a remote job. You're free to work where you work best, anywhere in the world: home, co-working space, coffee shops.
Do you recognize yourself in these statements:
- You are comfortable under pressure, and you enjoy working on a broad array of projects with different technical requirements.
- You love unwinding tricky problems, finding the causes, and fixing them for good.
- You take pride in your work with or without accolades from others.
- You care about your coworkers and want to make their lives better.
- You enjoy working across teams to help ship new features and fix bugs.
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- The salary for this position is INR 20000 - INR 30,000
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- Allowance for the Internet connection.
- Laptop and power backup (After a year).
- 21 days paid leaves.
- Health insurance after a year with us (After a year).
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