AI & Automation, Software Specialist at Multibrands services India Pvt Ltd · Pune · 3 - 8 years · ₹6L - ₹20L / yr · Raised funding · Posted 17 Jul 2025

Job Title: AI & Automation, Software Specialist
Location: Pune, India
Start Date: Immediate
Job Description:
MBI/MTL Dashboard Automation Plan
- Sage Cloud → Zapier → Google Sheets → Looker Studio Pro
- P&L, VAT, aged debtors, top 10 customers report
- Logistics dashboards from Cin7 and Sage sync
- Real-time visibility for finance, operations, warehouse, and directors
- Internal setup — no external consultants
Techtron AI Content Engine
- Automate content: blogs → videos → press releases → campaign triggers
- Multilingual content across Shopify, Klaviyo, WhatsApp, QuickCEP, GA4
- Weekly publishing: 6 blogs + 12 branded videos across 30+ languages
- Tools: ChatGPT, Copy.ai, Synthesia, Canva, DeepL, SurferSEO, Zapier, Make.com
Role Requirements – AI & Automation Software Expert
This role must own and deliver:
- AI workflow and system automation (Zapier, Make.com, ChatGPT, Synthesia, Fireflies, QuickCEP)
- Automation stack across Sage, Shopify, Zoho, Cin7, Klaviyo, QuickCEP, WhatsApp
- SEO + LLMO-based content and campaign automation (SurferSEO, Google Trends)
- CRM + analytics integrations (GA4, Shopify, Looker, QuickCEP, Klaviyo)
- Dashboard logic: Sage → Google Sheets → Looker Studio Pro
- Logistics + sales + accounts + CRM + product syncing via Zapier & Cin7 export bridges
They must:
- Have deep Zapier and automation experience
- Show measurable daily/weekly output
- Work with Imran, Rao, Rizwana, Danyaal and all cross-functional teams (CRM, Content, Sales, Logistics, Accounts)
- Have proven expertise in full-stack automation across ERP, CRM, eCom, and dashboards, not just IT support
What We’re Building – Techtron 2.0 AI Sales & Operations Intelligence System
Phase 1: AI Call Logging (via Fireflies, Wildix, or Zoho Voice)
- Auto-recorded
- Transcribed
- Logged into Zoho CRM
- Summarised by AI (ChatGPT/Zia)
- Tagged with key sales outcomes
Phase 2: AI Feedback & Coaching
- AI evaluates objection handling, tone, intent, and recommends next steps
Phase 3: Nearby Lead Suggestions
- AI suggests stronger leads nearby based on traffic, fit, and intent
Phase 4: Live Dashboards
- Auto-generated via Looker Studio & Zoho Analytics
Phase 5: AI Lead Scoring & Smart Replacements
- Uses Apollo, Crunchbase, Similarweb to replace weak leads with better-fit ones

About Multibrands services India Pvt Ltd
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AI Automation & Web Systems Specialist
Salary: Up to ₹50,000 per month
Job Type: Full-time
Work Mode: [Remote / Office / Hybrid]
Job Overview
We are looking for a technically skilled and resourceful professional to support website systems, automation workflows, reporting, and digital operations.
The ideal candidate should be comfortable inspecting code, troubleshooting technical issues, working with automation tools, and using AI platforms such as ChatGPT and Claude to research, debug, improve, and complete technical tasks efficiently.
Detailed project and client information will be shared only with shortlisted candidates.
Key Responsibilities
- Manage and troubleshoot websites and digital systems.
- Inspect and modify existing code when required.
- Build, test, and maintain automation workflows.
- Use ChatGPT, Claude, and other AI tools for coding, debugging, research, and documentation.
- Work with data, spreadsheets, dashboards, and reports.
- Test completed work and identify technical issues.
- Support integrations between different online platforms.
- Research solutions independently and implement them carefully.
- Maintain confidentiality regarding all company, client, and project information.
Required Skills
- Good understanding of WordPress, websites, and hosting.
- Basic to intermediate knowledge of HTML, CSS, JavaScript, PHP, or databases.
- Experience with automation tools, APIs, or webhooks is preferred.
- Strong ability to use ChatGPT, Claude, or similar AI tools productively.
- Good troubleshooting and problem-solving skills.
- Strong Excel or Google Sheets knowledge.
- Good written English and attention to detail.
- Ability to learn new systems quickly and handle multiple responsibilities.
Preferred Experience
2–4 years of experience in website development, technical operations, automation, AI-assisted development, or a related field.
Confidentiality
The selected candidate may be required to sign a confidentiality or non-disclosure agreement before receiving access to internal systems and project information.
Our mission at Matterway is to eliminate friction in digital processes.
Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.
We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.
Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.
As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.
Responsibilities
- Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
- Analyse business pain points and design intuitive experiences and interfaces that your users will love.
- Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
- Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
- Build lasting client relationships that drive expansion and referrals.
What we are looking for
- 5+ years in client-facing roles where you've managed complex projects.
- Strong skills in business analysis, UI/UX, and project management.
- An undeniable sense of ownership: you're driven by results, not just tasks.
- Excitement about working in a fast‑paced, startup‑like environment.
- Exceptional written and verbal English. Other languages, especially German, are a plus
Software Development Engineer
What you'll do
Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.
Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.
Work with APIs every day: connect systems, move data, make tools talk to each other.
Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.
Resolve client tickets and bugs fast. Keep their systems and data healthy.
Write things down: clear docs, clear updates, clear commit history.
What we're looking for
2–5 years shipping software that works and being able to read it, debug it, and stand behind it.
Strong with REST APIs and integrations between systems.
Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.
You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.
Self-driven. You'll often be the only engineer on a problem.
Why you'll love this role
Full ownership from first call to delivery you run projects, not just a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
Please note: this is a night shift role. The work runs on Canadian Pacific business hours, which means working nights from India. We are upfront about this because it has to suit your life.
About Nexa Consultancy
Nexa Consultancy Inc is a Surrey, British Columbia (Canada) based company that helps other businesses set up everything they need to run and grow: dashboards, CRM, automation, reporting and marketing. We run our own operations on GoHighLevel, n8n and Make.com and build the same systems for our clients. Because this is ongoing work for our clients, we are looking for long-term people who will grow with us, not short-term contractors. We are hiring a full-time, remote Automation Developer in India to own this stack end to end.
What you will do
- Build, maintain and document automations in n8n and Make.com (lead intake, follow-up sequences, appointment booking, WhatsApp and email notifications, reporting).
- Own our GoHighLevel setup: pipelines, workflows, custom fields, calendars, forms, funnels and integrations.
- Connect tools through REST APIs and webhooks (GoHighLevel, Google Sheets, Gmail, WhatsApp, Meta lead forms, Cloudflare Workers, AI APIs).
- Write small scripts and serverless functions (JavaScript or Python) where a no-code step is not enough.
- Monitor scenarios, fix failures fast, and keep an eye on run quotas and costs.
- Build dashboards and reports so the team can see leads, follow-ups and conversions without asking.
- Turn a plain-English request from the Director into a working, tested automation.
What we are looking for
- 2 to 5 years of hands-on automation or integration work, with real n8n and Make.com scenarios you can show.
- Solid GoHighLevel experience (workflows, pipelines, snapshots, API). Other CRMs are a plus.
- Comfortable with REST APIs, webhooks, JSON, OAuth and debugging failed runs.
- Working JavaScript or Python for custom code steps; SQL or Google Sheets formulas are a plus.
- Clear written English. You will document what you build and explain it to non-technical teammates.
- Self-directed. This is a remote role with a small team; you will own outcomes, not just tickets.
Nice to have
- Cloudflare Workers, Zapier, Airtable, Notion, WhatsApp Business API, Meta or Google Ads integrations, OpenAI or Claude APIs.
Work setup
- Full-time, remote, from India.
- Long-term role. We want someone who stays, learns our clients' businesses and grows with the team.
- Must overlap with Canadian Pacific Time business hours for part of each day; exact schedule agreed at offer.
- Your own laptop, reliable high-speed internet and a smartphone are required.
Compensation
- INR 1,00,000 to 1,50,000 per month, which is INR 12,00,000 to 18,00,000 per year, based on experience. We are hiring for 4 positions.
How we hire
- Short screening call, then a practical exercise (build a small n8n or Make.com scenario), then a final interview with the Director.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
* Strong practical knowledge and interest in modern AI tools.
* Genuine curiosity and willingness to continuously learn.
* Ability to research, experiment, implement, troubleshoot and improve independently.
* Good understanding of prompting and AI workflows.
* Strong problem-solving mindset.
* Basic understanding of APIs, integrations and automation.
* Ability to explain technology clearly to non-technical people.
* Comfortable using AI to solve real-world business problems.
About the Role
We are seeking a hands-on Tech Lead to design, build, and integrate AI-driven systems that automate and enhance real-world business workflows. This is a high-impact role for someone who enjoys full-stack ownership — from backend AI architecture to frontend user experiences — and can align engineering decisions with measurable product outcomes.
You will begin as a strong individual contributor, independently architecting and deploying AI-powered solutions. As the product portfolio scales, you will lead a distributed team across India and Australia, acting as a System Integrator to align engineering, data, and AI contributions into cohesive production systems.
Example Project
Design and deploy a multi-agent AI system to automate critical stages of a company’s sales cycle, including:
- Generating client proposals using historical SharePoint data and CRM insights
- Summarizing meeting transcripts
- Drafting follow-up communications
- Feeding structured insights into dashboards and workflow tools
The solution will combine RAG pipelines, LLM reasoning, and React-based interfaces to deliver measurable productivity gains.
Key Responsibilities
- Architect and implement AI workflows using LLMs, vector databases, and automation frameworks
- Act as a System Integrator, coordinating deliverables across distributed engineering and AI teams
- Develop frontend interfaces using React/JavaScript to enable seamless human-AI collaboration
- Design APIs and microservices integrating AI systems with enterprise platforms (SharePoint, Teams, Databricks, Azure)
- Drive architecture decisions balancing scalability, performance, and security
- Collaborate with product managers, clients, and data teams to translate business use cases into production-ready systems
- Mentor junior engineers and evolve into a broader leadership role as the team grows
Ideal Candidate Profile
Experience Requirements
- 5+ years in full-stack development (Python backend + React/JavaScript frontend)
- Strong experience in API and microservice integration
- 2+ years leading technical teams and coordinating distributed engineering efforts
- 1+ year of hands-on AI project experience (LLMs, Transformers, LangChain, OpenAI/Azure AI frameworks)
- Prior experience in B2B SaaS environments, particularly in AI, automation, or enterprise productivity solutions
Technical Expertise
- Designing and implementing AI workflows including RAG pipelines, vector databases, and prompt orchestration
- Ensuring backend and AI systems are scalable, reliable, observable, and secure
- Familiarity with enterprise integrations (SharePoint, Teams, Databricks, Azure)
- Experience building production-grade AI systems within enterprise SaaS ecosystems
Software Engineer
Position Responsibilities
You will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems.
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both.
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
Qualifications
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 2–4 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 2:00 PM – 11:00 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
Job Title: Full Stack AI Engineer
Location: Remote/Hyderabad
Experience Level: 3-5
Salary Range: 12-18LPA
Application Link:https://beyond.ciltriq.com/apply/BUILD
Description:
Join a team building AI-powered systems that solve complex business problems and automate operational workflows across document processing, voice agents, enterprise integrations, workflow automation, and multi-agent systems.
Strong full-stack foundations: frontend state management, asynchronous user experiences and performance; backend API design, authentication, data modelling, databases, queues and distributed systems.
Strong coding ability in Python and JavaScript or TypeScript, with practical experience in modern frontend frameworks and backend services.
Requirements:
- Design and build complete systems: frontend applications, backend services, APIs, databases, data pipelines and integrations with customer systems.
- Build multi-agent workflows with clear agent responsibilities, tool access, shared state, context management, routing, handoffs and coordination across sequential and parallel tasks.
- Make agent execution dependable through durable state, checkpoints, retries, timeouts, idempotency, recovery and human approval or review where needed.
- Deliver document-processing pipelines, voice agents and retrieval-based AI applications, connecting model outputs to useful actions in real business workflows.
- Own quality in production: automated tests, AI evaluations, guardrails, observability, access controls, deployments, incident response and clear documentation.
- Choose where AI adds value and where deterministic software is the better fit. Balance accuracy, latency, cost, security and maintainability.
- Improve reusable engineering foundations, review code and help other engineers grow as the team expands.
- A solid understanding of tool calling, structured outputs, retrieval, context and memory management, model selection and evaluation.
- Practical cloud and deployment experience, including containers, CI/CD, secrets management, logging, monitoring and production debugging.
- Ability to reason from first principles, investigate failures across system boundaries and communicate technical decisions clearly to customers and teammates.
- Useful additional experience: Document AI and OCR, real-time voice systems, enterprise integrations, agent protocols such as MCP, and orchestration frameworks.
- Useful additional experience: Mentoring engineers or building reusable platforms.
About Us:
CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.
Our Values
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/
Role :
A Software Engineer who builds the tools this company runs on. You build agent loops, and the loops build the solutions. You work towards a Company Brain that anyone here can ask.3–5 years’ experience · Reports to the CFO ·
THE KEY SKILL
You build the agent loops that build the solutions. You will not write every automation by hand. You build the loops that
write them. Ship a prototype every week. You ship something every day.
You’ll be building a Company Brain with access control. One system that holds what the company knows about finance,delivery and people. Anyone can ask it a question. Each person sees only what they are cleared to see.
One hard filter. If you cannot write and debug production code, and have not done it before, please do not apply.
CORE RESPONSIBILITIES
• Work the backlog: You pick items off a live, ranked backlog. You learn each function by building inside it. There is no discovery phase. What you learn goes back into the backlog and changes what comes next.
• Build the product: You design, build and ship tools that people use every day. Reconciliation, MIS, the deal desk,quote to cash, or whatever the real bottleneck turns out to be. You choose the tools and frameworks.
• Wire the data: Connect the systems each team already uses, so that the same number means the same thing everywhere.
• Make it visible: You build live dashboards and alerts that leaders read on their own, instead of asking someone for a report.
• Keep it running: You own uptime and accuracy for everything you build. Anything that touches money or people needs a person in the loop.
THE STACK
• Build with: Python and TypeScript. You write production code. Frontier model APIs from Anthropic, OpenAI or Google, with tool calling and structured output. At least one agent framework. MCP to connect agents to internal systems.Postgres and pgvector, or something similar, for retrieval. You deploy on GCP, and you debug your own work.
• Work in agents daily: Claude Code, Cursor or something like them, as the way you write code every day. You should have a clear view on how to run the loop, and on when a person has to step in.
• Connect to: The systems we already run on for accounting, CRM, hiring and IT support, along with Google Workspace.Most of the work is getting them to agree with each other.
• Check what you ship: Anything that produces a number needs a way to catch it going quietly wrong. Test sets, regression checks, and alerts on the output as well as on the job.
WHAT GOOD LOOKS LIKE
• Something you built is running by week two, and someone is using it.
• By day 90, time spent on reconciliation or reporting is down by a number you can defend to the CFO.
• Every tool you ship has a named owner who is still using it 60 days later. That is the measure that counts.
• Leaders stop asking for numbers, because they can already see them.
• By the end of your first year, a first version of the Company Brain answers real questions about Finance, and each
person who asks sees only what they are cleared to see.
WHO THIS IS FOR
• You have built products: 3 to 5 years at a software product company, on a product with real users at scale. That means 100k+ monthly active users, or heavy daily use by a large enterprise customer base. You have owned code in production, in front of real users, long after it shipped.
• You ship alone: You are comfortable as the only engineer in the room, and the only person on call for what you built.
• You work out new ground fast: A domain you do not know is interesting to you. You start without waiting for a spec or an expert.
• You are fluent with agents: One person cannot cover a whole company by hand. You use agent loops heavily and youare good at it.
• You write and speak clearly: Half this job is pulling a process out of a finance or delivery lead and giving it back to them correctly. You work remotely, so this matters a great deal.
HOW WE WILL ASSESS
• A design problem: Live. We give you a function of the B2B company, and you design the system for it. We watch how you break down a domain you do not know, how you size it, and what you leave out on purpose.
• A build exercise: Live and screen-shared, on your own setup, with your own agents. You build the way you normally build. We watch how you run the loop, when you step in, and what you decide to skip.
• Your work and your questions: We talk about what you have shipped before. You ask us whatever you want.
Communication is not a separate round. All three sessions are live, and how clearly you explain your thinking is part of how we judge you.
WHERE IT LEADS
You report to the CEO and CFO from your first day. Your charter covers the whole company. Nothing sits between you and production. Very few engineering jobs offer all three at once, and that is why this one exists.
In 18 months you will know how this company really runs: the data, the money, and the gaps between teams. The rolethen changes shape to fit whatever the biggest open problem is by then.
Essential Duties and Responsibilities:
• Build new automations in Python: API integrations, data pipelines, scheduled jobs, and process replacements scoped with operating partners.
• Maintain the existing Power Automate estate, both unattended cloud and desktop flows. Triage failures, repair flows, and keep unattended runs healthy on the bot-server farm. Operate the Power Platform space around them: environments, solutions, connection references, and pipeline-managed deployments.
• Migrate Power Automate flows to Python where the economics favor it. Retire flows rather than patching them indefinitely.
• Integrate systems over REST APIs. Handle JSON and XML transformation, authentication (OAuth, service principals), and error handling that survives flaky endpoints.
• Author SQL queries, tables, and stored procedures that support automations.
• Operate what you build. Instrument jobs with logging, monitoring, and alerting so failures surface before the business notices them. Write runbooks.
• Improve how automations run. Today they run as scheduled jobs on VMs. Help evaluate and move toward containerized or Azure-native execution (Functions, Container Apps) where it reduces operational load.
• Use AI coding tools as a core part of daily development, within company governance and review standards.
• Document what you build so the next engineer, or an operating partner, can understand and extend it.
Knowledge, Skills and Abilities:
• Python proficiency: clean scripting, packaging, error handling, structured logging, and enough testing to trust a job running unattended at 2 a.m.
• Power Automate strength across cloud and desktop flows: able to read, debug, and repair complex unattended flows built by someone else, plus the platform administration around them. You do not need to love the platform. You do need to support it capably, including solo coverage when other developers are out.
• REST API integration experience, including authentication patterns and rate-limit handling.
• SQL Server competence: comfortable writing T-SQL and authoring queries, tables, and stored procedures through a reviewed, versioned release process.
• Working knowledge of Azure: DevOps pipelines at minimum; Functions, Container Apps, or AKS exposure a plus.
• Daily fluency with AI-assisted development. You should be able to describe, in concrete detail, how you structure work with an agentic coding tool: what you delegate, what you review, where it fails, and how you catch it.
• PowerShell and shell scripting for glue work on Windows and Linux hosts.
• Production instincts: idempotent jobs, retries with backoff, alerting thresholds that page on real problems and stay quiet otherwise.
• Plain written and verbal communication. You will work directly with non-technical process owners who need to understand what an automation does and what to do when it stops.
Training and Experience:
• 3 to 5 years in automation engineering, RPA, or software engineering roles with automations shipped to production and operated afterward.
• A track record you can walk through: what you built, what broke, and what you changed.
• Demonstrated, current use of AI coding tools in real work. Candidates will be asked to describe their workflow in specifics; vague answers end the conversation.






