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A BIT ABOUT US:
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity:
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Responsibilities:
- Manage a portfolio of current customers.
- Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox.
- Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
- Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
- Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
- Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.
What An Ideal Candidate Would Look Like:
- 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
- Good communication skills especially with Enterprise customers from around the globe are necessary.
- Must have experience in upselling, cross selling and gauge customer requirements.
- Must have good presentation skills and hold of understanding customer’s business requirements.
- Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
- Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
- Must have experience of tracking product usage and instrumentation for Customer Success Management.
- May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.
Work Expectations:
Within 1 month
- You should have a complete hold of the product and value customers are getting from it.
- Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
- Drive at least 1 QBR from existing customers.
Within 3 months
- You need to have a clear understanding of onboarding customers.
- Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
- Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
- Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
- At least 1 referral from existing customers.
Within 6 months
- You should have discipline and document all of the ongoing discussions.
- Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
- We need an owner for this position who can in future build the CSM team below to drive overall customer success.
Personality traits we really admire:
- Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
- Great attitude to ask questions, learn and suggest process improvements.
- Has attention to details and helps identify edge cases.
- Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
- Follows timelines and absolute commitment to deadlines.
Interview Process:
- Round 1 - Profile Evaluation
- Round 2 - Assignment
- Round 3 - Assignment discussion with the CSMs
- Round 4- Hiring Manager
- Round 5 - HR Discussion
Compensation:
- As per Industry Standards
We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.
Please be aware that all your customers will include Enterprises and Fortune 500 companies.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
- Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
- Work Schedule: Flexible working environment with remote work if required.
Job Title: Junior Automation Tester
Location: CBD Belapur – Navi Mumbai
Experience: 2 to 5 years
Educational Qualification: B.E / B.Tech / B.Sc-IT / BCA / B.Sc / M.E / MCA / M.Sc-
IT / M.Tech
Role Overview
We are looking for a motivated and detail-oriented Junior Automation Tester with
hands-on experience in Cypress and Cucumber. The candidate will be responsible for
designing, executing, and maintaining automation scripts to ensure high-quality software
delivery. This role provides the opportunity to work with modern test automation
frameworks, collaborate in an Agile environment, and grow into a senior QA automation
professional.
Key Responsibilities
Design, develop, and maintain automated test scripts using Cypress and
Cucumber (BDD).
Execute test cases and maintain automation suites for web and API applications.
Collaborate with developers, QA leads, and product teams to define test scenarios
and acceptance criteria.
Participate in Agile/Scrum ceremonies and contribute to sprint testing
deliverables.
Perform regression and smoke testing, ensuring stability across product releases.
Identify, log, and track software defects; verify fixes in subsequent builds.
Support the integration of automation test suites within CI/CD pipelines (Jenkins,
GitLab, Azure DevOps, etc.).
Stay updated with emerging automation tools and continuously enhance testing
efficiency.
Required Skills & Competencies
Strong hands-on experience with Cypress and Cucumber (BDD framework).
Good knowledge of JavaScript or TypeScript for writing automation scripts.
Experience in API testing using tools like Postman or RestAssured.
Basic understanding of test frameworks such as Selenium, TestNG, or
Playwright (added advantage).
Familiarity with version control systems (Git, Bitbucket).
Solid understanding of STLC and Agile methodologies.
Strong analytical thinking, attention to detail, and problem-solving skills.
Excellent communication and collaboration abilities.
4+ years of proven Android and iOS app development experience.
Excellent understanding of Android and iOS design principles as well as application interface guidelines.
Proficiency in Kotlin, Java, Swift and Objective-C. Excellent coding and proofreading skills.
Ability to use Android/iOS SDK with ease.
Proficiency with the best in class Software development practices.
Proficiency with push notifications, APIs
Top-notch teamwork and communication skills.
Ability to manage your workload with minimal supervision.
Requirements
- We are looking for a great JavaScript developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux).
- You will ensure that these components and the overall application are robust and easy to maintain. - You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
Skills And Qualifications
- Good understanding of advanced JavaScript libraries and frameworks ReactJS or Vue JS
- Developing new user-facing features using React.js
- Experience with popular React.js workflows (such as Flux or Redux)
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Knowledge of isomorphic React is a plus - Familiarity with RESTful APIs
- Knowledge of modern authorisation mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools - Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Building reusable components and front-end libraries for future use
- Proficient understanding of web markup, including HTML5, CSS3
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
- Research new technology trends, come up with suggestions and roll out the same
- Expertise in building UI for cross-platform web application.
- Ability to write high-performance, reusable code for UI components.
- Must be a self-starter with a passion to stay current with the newest online technologies.
- Passion for performance debugging and benchmarking
- Excellent communication and problem solving skills.
2+ years of experience working with backend development.
1+ year experience in GoLang Backend Development.
Must show your previous work.
Deployed at least 3 complete products which use REST APIs.
Exposure to making Postman docs.
Knowledge/ Experience of modern authorisation mechanisms, such as JSON Web Token and cookies.
Experience in handling business requirements and translate them into technical requirements.
Experience with version control such as Git and GitHub
Should have a knowledge of
- GoLang, GoLang Clean Arch, GoRoutines, GORM, Docker, Go Fiber, PostgreSQL
.
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Managing Relationships– Client & Law Firms, Legal MIS & Calendar
- Managing new filings
- Overseeing legal collections through internal collection teams across India
- Supporting collections team in achieving the desired legal collection metrics
What you need to have:
- Understanding of litigation: S138, DRT, Arbitration, Conciliation, NCLT/Insolvency, and Bankruptcy Code
- Knowledge in civil and criminal legal terms
We are looking for a dynamic Social Media Designer to be responsible for designing and posting original content on online platforms. The responsibilities of a Social Media Designer include posting content on social media, designing graphic material, and attracting consumers via social media.
To be successful as a Social Media Designer, you should be highly motivated, creative, and possess solid knowledge of marketing competencies. Ultimately, a top-notch Social Media Designer should be computer literate, highly organized, and able to work with little direction.
Responsibilities:
- Producing content to be posted online.
- Increasing traffic and appealing to target audiences.
- Creating posts, pages, and applications to attract customers.
- Using programming skills to build pages and applications.
- Measuring key performance indicators.
Requirements:
- Degree in Graphic Design or Computer Sciences.
- Good communication skills.
- Creativity and Graphic Design skills.
- Proficiency in Marketing disciplines.
- Must be self-motivated.
- Be able to produce original ideas.
Week off: Friday & Saurday
Day Shift.
Key responsibilities:
- Creating, designing and developing data models
- Prepare plans for all ETL (Extract/Transformation/Load) procedures and architectures
- Validating results and creating business reports
- Monitoring and tuning data loads and queries
- Develop and prepare a schedule for a new data warehouse
- Analyze large databases and recommend appropriate optimization for the same
- Administer all requirements and design various functional specifications for data
- Provide support to the Software Development Life cycle
- Prepare various code designs and ensure efficient implementation of the same
- Evaluate all codes and ensure the quality of all project deliverables
- Monitor data warehouse work and provide subject matter expertise
- Hands-on BI practices, data structures, data modeling, SQL skills
Hard Skills for a Data Warehouse Developer:
- Hands-on experience with ETL tools e.g., DataStage, Informatica, Pentaho, Talend
- Sound knowledge of https://www.freelancermap.com/it-projects/sql-1084" target="_blank">SQL
- Experience with SQL databases such as Oracle, DB2, and SQL
- Experience using Data Warehouse platforms e.g., SAP, Birst
- Experience designing, developing, and implementing Data Warehouse solutions
- Project management and system development methodology
- Ability to proactively research solutions and best practices
Soft Skills for Data Warehouse Developers:
- Excellent Analytical skills
- Excellent verbal and written communications
- Strong organization skills
- Ability to work on a team, as well as independently
Role and Responsibilities
- Build a low latency serving layer that powers DataWeave's Dashboards, Reports, and Analytics functionality
- Build robust RESTful APIs that serve data and insights to DataWeave and other products
- Design user interaction workflows on our products and integrating them with data APIs
- Help stabilize and scale our existing systems. Help design the next generation systems.
- Scale our back end data and analytics pipeline to handle increasingly large amounts of data.
- Work closely with the Head of Products and UX designers to understand the product vision and design philosophy
- Lead/be a part of all major tech decisions. Bring in best practices. Mentor younger team members and interns.
- Constantly think scale, think automation. Measure everything. Optimize proactively.
- Be a tech thought leader. Add passion and vibrance to the team. Push the envelope.
Skills and Requirements
- 8- 15 years of experience building and scaling APIs and web applications.
- Experience building and managing large scale data/analytics systems.
- Have a strong grasp of CS fundamentals and excellent problem solving abilities. Have a good understanding of software design principles and architectural best practices.
- Be passionate about writing code and have experience coding in multiple languages, including at least one scripting language, preferably Python.
- Be able to argue convincingly why feature X of language Y rocks/sucks, or why a certain design decision is right/wrong, and so on.
- Be a self-starter—someone who thrives in fast paced environments with minimal ‘management’.
- Have experience working with multiple storage and indexing technologies such as MySQL, Redis, MongoDB, Cassandra, Elastic.
- Good knowledge (including internals) of messaging systems such as Kafka and RabbitMQ.
- Use the command line like a pro. Be proficient in Git and other essential software development tools.
- Working knowledge of large-scale computational models such as MapReduce and Spark is a bonus.
- Exposure to one or more centralized logging, monitoring, and instrumentation tools, such as Kibana, Graylog, StatsD, Datadog etc.
- Working knowledge of building websites and apps. Good understanding of integration complexities and dependencies.
- Working knowledge linux server administration as well as the AWS ecosystem is desirable.
- It's a huge bonus if you have some personal projects (including open source contributions) that you work on during your spare time. Show off some of your projects you have hosted on GitHub.








