JOB DESCRIPTION: The Fraud Lead will manage the gameplay fraud for all poker products and work closely with the payments team to create smooth players and gameplay investigations with the outcome being a low level of fraud across the business. You will liaise directly with network partners via multiple communication channels, to assist with fraud issues via providing fast, accurate and thorough responses to numerous contacts per shift. You will be responsible for building and maintaining Gaming Integrity controls related to issues such as collusion, bots/live assistance use, money dumping and more.
Your key job responsibilities as the Fraud Lead in Pocket52 will include:
- Day to day gameplay fraud analysis to identify and prevent fraud in poker
- Ensuring that all team members follow the fraud procedures
- Constant assessment of the fraud process and constant improvement to the processes
- The role involves utilizing a number of detection and investigation techniques in-order to identify high risk accounts, unusual activity, investigates and subsequently close suspicious accounts.
- You will be proactively investigating and reviewing the player pool for suspicious activity and building cases that result in removing any players who are a threat to the integrity of the games on the Pocket network
- Review customer transactions and gameplay to prevent fraudulent actions.
- Discover new techniques in fraud prevention and customer service using various software and applications
- Monitoring for poker rooms
- Working with the product managers and marketing team to ensure promotions cannot be abused by players
To apply for the Fraud Lead in Pocket52 you will need:
- 3+ years previous experience in managing fraud for online games
- Experience playing online poker and knowledge of the online poker games products, promotion types and customers
- Knowledge of all fraud tools and ability to access products for purpose
- Ability to query and analyse behavioural data in order to identify patterns of fraud
- Ability to manage a heavy workload, prioritising and managing the pressure that comes with managing a critical product vertical
- Technically aware, comfortable working with multiple IT systems, databases and programs
- Solid understanding of game theory optimal (GTO) poker solutions
- Conduct OSINT checks in poker fraud investigations.

About Pocket52
About
"Pocket52" is an E-Sports Platform, crafted with love and passion by an outstanding team of Visionaries, Avid Gamers, Business Moguls & Technology Gurus.
About Us -
- Marquee Entrepreneurs from Education, Consumer Service, Telco, L&D, Content Platform Verticals with a history of successful exits.
- Co-Founder of Plancess, ranked among top 3 Ed-Tech companies by 2015, sold to Career Point Group
- Co-Founder of TimeMyTask, a pioneer in on-demand hyperlocal home cleaning startups, sold it to MyDidi
- Core Team also comprises of X-Nokia, X-GoIbibo, X-Oracle Team Members
- A combined experience of 30+ years across domains, having an experience of building capacious teams
Bringing live & connected games such as Poker & Rummy to your devices with real-time multiplayer action together, anywhere, anytime.
We constantly thrive on delivering new and exciting games with innovative technologies such as AI & ML.
"Pocket52" is passionate about solving core problems for masses such as "cognitive skills", We at "Pocket52" believe games as a learning provides opportunities for deeper learning.
Vision: To become a leading gaming & entertainment company in terms of quality of service by developing talent and skills. We aim to achieve quality & service distinction while providing the most of the game's excellence.
Mission: Our overarching mission is to create safe, regulated & responsible gaming with a positive impact on global society.
Amazing Perks:
Awesome Office | Unlimited Poker Gaming (U can win a lot of cash if u become a pro) | Intellectual Exchange & Satisfaction | Discussion War-Rooms | Free Medical Insurance | Free snacks, because we need fuel! | Free coffee, because how else are you going to pound away at the keyboard all day? | Sodexo/Meal Vouchers | Relaxed dress code | Employee Performance Bonuses | Commuter stipend | Flexible work schedules | TGIF | Pet-Friendly Office
If we find someone who's great, we don't wait, we take them into our Pocket52 family- Connect With Us Now.
Connect with the team
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🏦 Industry: Banking / Financial Services — Mandatory
🎓 Qualification: Chartered Accountant (CA) — Mandatory
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Accounting & Operations
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Reporting & Audit
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Compliance & Regulatory
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✅ Requirements
- CA qualified with min 1 year in Finance/Accounts
- Banking or Financial Services experience — Mandatory
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2. Development: Actively participate in mobile app development using Flutter, andoccasionally in native Android or iOS development as needed. Review and contribute to the codebase when necessary.
3. Team Management: Manage and guide the mobile development team, including task assignment, performance reviews, and fostering a collaborative and innovative work environment.
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● Strong communication and interpersonal skills.
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● Ability to work in a fast-paced and collaborative environment.
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Working Knowledge of Structural & Architectural services modelling for larger and complex International projects. |
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Excellent Teamwork, Coordination ability with good communication. |
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Ability to generate various Architectural layouts, sections, elevations and details |
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Modelling the project understanding the LOD with tolerance |
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Strong knowledge in Building Architecture Domain |
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Works with Project Lead and project engineers to communicate, problem solve, and update models for coordination and design issues. |
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Develops accurate 2D & 3D drawings from project BIMs, including sheet management tasks, annotations, dimensions, notes and all visibility settings. |
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Knowledge of relevant industry standards and codes and the ability to prepare a full DA or CD submission understanding BCA and relevent Australian Standards |
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Quality of Drafting, Presnetation skills and technically sound |
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Excellent REVIT skills in Modelling, Detailing and content creations |
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Ability to produce the work First Time Right & Time Management |

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- Proficient with various development methodologies like waterfall, agile/scrum and iterative
- Good Interpersonal skills and excellent communication skills for US and UK based clients
About Us!
A global Leader in the Data Warehouse Migration and Modernization to the Cloud, we empower businesses by migrating their Data/Workload/ETL/Analytics to the Cloud by leveraging Automation.
We have expertise in transforming legacy Teradata, Oracle, Hadoop, Netezza, Vertica, Greenplum along with ETLs like Informatica, Datastage, AbInitio & others, to cloud-based data warehousing with other capabilities in data engineering, advanced analytics solutions, data management, data lake and cloud optimization.
Datametica is a key partner of the major cloud service providers - Google, Microsoft, Amazon, Snowflake.
We have our own products!
Eagle – Data warehouse Assessment & Migration Planning Product
Raven – Automated Workload Conversion Product
Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.
Why join us!
Datametica is a place to innovate, bring new ideas to live and learn new things. We believe in building a culture of innovation, growth and belonging. Our people and their dedication over these years are the key factors in achieving our success.
Benefits we Provide!
Working with Highly Technical and Passionate, mission-driven people
Subsidized Meals & Snacks
Flexible Schedule
Approachable leadership
Access to various learning tools and programs
Pet Friendly
Certification Reimbursement Policy
Check out more about us on our website below!
www.datametica.com
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Customer Service Representative Responsibilities:
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- Communicating with customers through various channels.
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Customer Service Representative Requirements:
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