
Customer Service Representative
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

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Experience : 7 to 10 Years
Location : Bangalore (3 Days Work From Office – ITPL Main Road, Mahadevapura)
Job Type : Full-time / Contract
Job Overview :
We are hiring an experienced Informatica MDM Developer to join our team in Bangalore. The ideal candidate will play a key role in implementing and customizing Master Data Management (MDM) solutions using Informatica MDM (Multi-Domain Edition), ensuring a trusted, unified view of enterprise data.
Mandatory Skills :
Informatica MDM (Multi-Domain Edition), ActiveVOS workflows, Java (User Exits), Services Integration Framework (SIF) APIs, SQL/PLSQL, Data Modeling, Informatica Data Quality (IDQ), MDM concepts (golden record, survivorship, trust, hierarchy).
Key Responsibilities :
- Configure Informatica MDM Hub : subject area models, base objects, relationships.
- Develop match/merge rules, trust/survivorship logic to create golden records.
- Design workflows using ActiveVOS for data stewardship and exception handling.
- Integrate with source/target systems (ERP, CRM, Data Lakes, APIs).
- Customize user exits (Java), SIF APIs, and business entity services.
- Implement and maintain data quality validations using IDQ.
- Collaborate with cross-functional teams for governance alignment.
- Support MDM jobs, synchronization, batch groups, and performance tuning.
Must-Have Skills :
- 7 to 10 years of experience in Data Engineering or MDM.
- 5+ years hands-on with Informatica MDM (Multi-Domain Edition).
- Strong in MDM concepts : golden record, trust, survivorship, hierarchy.
Proficient in :
- Informatica MDM Hub Console, Provisioning Tool, SIF.
- ActiveVOS workflows, Java-based user exits.
- SQL, PL/SQL, and data modeling.
- Experience with system integration and Informatica Data Quality (IDQ).
Nice-to-Have :
- Knowledge of Informatica EDC, Axon, cloud MDM (AWS/GCP/Azure).
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Designation: Automation & IoT Engineer (Water Treatment)
Key responsibilities:
Design, implement, and maintain automation systems (SCADA, PLC, HMI) tailored for groundwater treatment plants, ensuring seamless integration with existing infrastructure.
Program and configure PLC/SCADA systems for process automation of pumps, valves, filters, dosing systems, chemical treatment, backwashing, sludge handling, and other water treatment operations.
Integrate IoT-based real-time monitoring solutions including flow meters, pressure transmitters, water level sensors, and water quality instruments (pH, turbidity, TDS, conductivity, chlorine residual, etc.).
Develop and configure data acquisition systems (DAQ) to collect, process, and analyze operational parameters, ensuring availability of accurate real-time and historical data.
Set up dashboards and cloud-based remote monitoring platforms for centralized control, reporting, and decision-making across multiple plant sites.
Ensure reliable industrial communication protocols (Modbus RTU/TCP, Profibus, OPC-UA, MQTT, Ethernet/IP, LoRa, GPRS/4G/5G) for smooth data exchange between PLCs, IoT devices, and cloud servers.
Conduct system testing, troubleshooting, diagnostics, and preventive maintenance of PLCs, SCADA servers, HMIs, sensors, actuators, and communication networks to minimize downtime
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Design and implement cyber security measures to protect automation & IoT systems from unauthorized access, malware, and data breaches.
Prepare and maintain technical documentation including control logic diagrams, wiring diagrams, SOPs, and system manuals.
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Support plant expansion and upgradation projects by evaluating new automation technologies and IoT solutions
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We are looking for a highly motivated SEO Executive to join our marketing team. The ideal candidate should have strong knowledge of SEO strategies, keyword research, link-building techniques, and on-page/off-page optimization. You will be responsible for improving the website’s visibility, ranking, and overall performance on search engines.
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- Conduct keyword research using tools like Google Keyword Planner, SEMrush, or Ahrefs
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- Track, analyze, and report website performance using Google Analytics, Search Console, and other SEO tools
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- Stay updated with the latest SEO trends, algorithm updates, and best practices
- Monitor competitor websites and industry trends
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- Basic understanding of HTML, WordPress, and website structure
- Good communication skills and ability to work independently
- Strong analytical and problem-solving abilities
📈 Qualification
- Any Graduate
- Certification in Digital Marketing/SEO (preferred, not mandatory)
💼 What We Offer
- 100% Remote Work
- Competitive Salary
- Flexible Working Hours
- Growth-oriented work environment
- Chance to work on diverse projects
• Welcoming walk-in clients with warmth, listening closely to their needs, and offering furniture solutions that fit like a dream.
• Following up with clients and interior designers—not to “close a sale,” but to keep the
conversation going, with care and clarity.
• Coordinating with designers and architects to explore collaboration opportunities.
Think of it as design matchmaking!
• Preparing quotes (with flair and accuracy), and sharing them after approvals.
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• Maintaining a clean, updated client database—because good records = happy
memories.
• Handling queries with empathy and offering smooth, timely resolutions.
• Pitching in with digital media and our upcoming e-commerce journey—we love fresh
What You Bring Along:
• Excellent spoken and written English (you’re the kind of person people like getting
emails from).
• A well-put-together presence and a natural sense of warmth.
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• A working knowledge of Google Sheets / Excel (nothing fancy—just the basics).
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• (Female candidates are preferred for this position.)
Full-Stack Developer
Exp: 5+ years required
Night shift: 8 PM-5 AM/9PM-6 AM
Only Immediate Joinee Can Apply
We are seeking a mid-to-senior level Full-Stack Developer with a foundational understanding of software development, cloud services, and database management. In this role, you will contribute to both the front-end and back-end of our application. focusing on creating a seamless user experience, supported by robust and scalable cloud infrastructure.
Key Responsibilities
● Develop and maintain user-facing features using React.js and TypeScript.
● Write clean, efficient, and well-documented JavaScript/TypeScript code.
● Assist in managing and provisioning cloud infrastructure on AWS using Infrastructure as Code (IaC) principles.
● Contribute to the design, implementation, and maintenance of our databases.
● Collaborate with senior developers and product managers to deliver high-quality software.
● Troubleshoot and debug issues across the full stack.
● Participate in code reviews to maintain code quality and share knowledge.
Qualifications
● Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
● 5+ years of professional experience in web development.
● Proficiency in JavaScript and/or TypeScript.
● Proficiency in Golang and Python.
● Hands-on experience with the React.js library for building user interfaces.
● Familiarity with Infrastructure as Code (IaC) tools and concepts (e.g.(AWS CDK, Terraform, or CloudFormation).
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● Experience with database management, including relational (e.g., PostgreSQL) or NoSQL (e.g., DynamoDB, MongoDB) databases.
● Strong problem-solving skills and a willingness to learn.
● Familiarity with modern front-end build pipelines and tools like Vite and Tailwind CSS.
● Knowledge of CI/CD pipelines and automated testing.
Provide high-quality code solutions to meet project needs in the development, implementation, and
enhancement of web-based applications. Excellent coding skills and should have the ability to
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Clients around the globe from Pune, India. We offer a wide range of software development
services to reach your targeted audience and share your valuable information focusing on
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Company: www.nadsoftdev.com
*Performs analysis of functional and business requirements
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*Applies the company, open source, and 3rd party technologies to highly complex infrastructure and software solutions.
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- 4+ years of experience in Full Stack Development
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- Strong understanding of asynchronous request handling and dynamic web page development
- Experience working with React.js, Next.js, Node.js, HTML, CSS, Redux, TypeScript
- Stellar problem solving and research skills with the ability to design scalable systems
- Exposure with AWS/GCP, Docker, Kubernetes and CI/CD Setups
- Experience in functional, L& P and security testing
Benefits of working with Rivi:
- Stock Options
- Flexible work hours
- More responsibilities and more opportunities
- The chance to exponentially grow in your career, as Rivi grows
- Work on real innovation and a futuristic vision
- Enhance your skill-sets and knowledge
- Opportunity to learn about many different verticals
- Feel empowered and change things - We value ideas and suggestions
- Work in an inclusive culture where transparency, creativity, accountability and ownership is encouraged
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Experience : 1-2 Year(s)/2-4 Year(s)
Location : Bangalore
Education : B. Tech(CSE)/similar field of study/equivalent practical experience
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- Software development experience in one or more general purpose programming languages.
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- Mobile Application Development
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- Machine Learning
- Image Processing
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- Working proficiency and communication skills in verbal and written English
Preferred qualifications:
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