Customer Service Representative

• Power System Studies – Power Flow, Short Circuit, Transient Stability

• Transmission & Distribution System Planning

• Experience with tools like PSS/E, PSCAD, DigSILENT, ETAP, PSLF, CYME, MiPower

• Knowledge of grid stability, protection coordination, load forecasting

• Exposure to Python / Visual Basic scripting is a plus

 Opportunity to work on large-scale global energy projects and collaborate with international teams.

Account Manager (Customer Success) — Account Audits & Customer Advocacy

Location: Remote

Hours: Full-time, EST 9:00am–5:00pm

Reports to: Customer Success Leadership

Role summary

We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.

What you’ll do

• Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
• Build and deliver account health/usage reports with insights, risks, and recommended next steps
• Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
• Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
• Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
• Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
• Track follow-ups and outcomes to ensure issues are closed and customers feel supported

What we’re looking for

• 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
• Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
• Confident communicator on Zoom with the ability to explain solutions clearly and calmly
• Skilled at cross-team coordination and escalation with Product/Engineering
• Organized and reliable: you follow through and keep customers informed
• Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)

Nice to have

• Experience with churn-risk management, customer health scoring, or renewals
• Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
• Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer

Success looks like

• Faster resolution times and fewer repeat issues
• Improved product adoption and customer sentiment
• Reduced churn risk via proactive interventions and clear action plans

How to apply

Send your resume and a short note describing:

1. A time you diagnosed a customer issue using data/usage signals
2. How you coordinated with Product/Dev to resolve it
3. Your availability to work EST 9–5

Job Title: Accountant Executive

🌍 Hiring: Junior Foreign Accountant

📍 Day Shift | Morning Shift

Are you passionate about numbers and international finance? We’re looking for a Junior Foreign Accountant to join our growing Finance team!

⭐ What You’ll Do

• Manage daily accounting operations
• Prepare & review monthly/annual financial statements
• Handle month-end close, journal entries & reconciliations
• Assist with internal audits
• Oversee AP/AR & strengthen internal controls
• Manage cross-border transactions & intercompany reconciliations
• Maintain bank accounts & ensure accurate processing

🎓 What We’re Looking For

• Bachelor’s in Accounting/Finance
• 1–3 years of accounting experience
• Strong knowledge of accouinting principles
• Proficiency in QuickBooks & Advanced Excel
• Strong analytical, problem-solving & communication skills
• Willingness to learn and cross-train team members

💼 What You’ll Get

• Salary + PF + Paid leaves
• Professional development & career growth
• Collaborative, international work environment

📩 Apply Now

👉 Don’t forget to include: Current Salary & Notice Period

Job Title: Business Development Executive (BDE) – IT Sales | Coimbatore / Tamil Nadu

Location: Coimbatore, Tamil Nadu (On-site preferred; local candidates only)

Experience Required: Minimum 3 years in B2B IT Sales

Industry: Information Technology / Software Solutions

About the Role:

We are looking for a Business Development Executive (BDE) with strong experience in B2B IT sales, client handling, and revenue growth. The ideal candidate will have a proven track record in acquiring and managing clients, handling end-to-end sales cycles, and driving business growth through consultative selling.

Key Responsibilities:

• Identify and develop new business opportunities in the IT / software services domain.
• Handle end-to-end client management — from lead generation to deal closure.
• Maintain strong relationships with existing and new clients to ensure repeat business.
• Develop and execute revenue growth strategies.
• Prepare business proposals, quotations, and sales presentations.
• Achieve monthly and quarterly sales targets.
• Work closely with the technical and delivery teams to ensure client satisfaction.

Required Skills & Experience:

• Minimum 3 years of experience in B2B IT Sales (not EdTech or educational sales).
• Proven track record in client acquisition, revenue management, and account handling.
• Excellent communication and negotiation skills.
• Strong understanding of IT products, services, and market trends.
• Self-driven and target-oriented professional.
• Must be based in Coimbatore or Tamil Nadu and available for on-site meetings when required.

Preferred Background:

• Experience in software development services, IT consulting, or SaaS sales.
• Prior exposure to domestic or international B2B clients.
• Candidates with an existing client network will be preferred.

Compensation:

Competitive salary + performance-based incentives

The candidate should be good in designing. He should have accurate knowledge about graphic designing. Latest technology is must. Communication skills should be good.

Responsibilities: 

1. Develop and execute a comprehensive corporate content strategy that aligns with the company's communication goals and target audience. This includes creating compelling and impactful content for various channels such as the website, blog, social media, and corporate collateral.

2. Collaborate with internal stakeholders to gather information and insights for content creation, ensuring consistent brand messaging, tone, and voice across all corporate communication channels.

3. Conduct market research to stay informed about industry trends, customer needs, and competitor activities, using this information to inform content development and identify opportunities for proactive media engagement and thought leadership.

4. Optimize content for search engines and track content performance using relevant analytics tools, making data-driven decisions to improve content effectiveness.

5. Plan, coordinate, and manage public relations activities, including press releases, media interviews, media outreach campaigns, and building relationships with key media contacts, journalists, and industry influencers.

6. Develop and execute corporate events such as conferences, seminars, and product launches, creating event strategies, budgets, and timelines to achieve communication objectives and maximize attendee engagement.

7. Create and distribute event-related communications, invitations, and promotional materials to enhance event participation and awareness, while securing speaking engagements and thought leadership opportunities at industry conferences and events.

8. Develop and implement internal communication strategies to foster employee engagement and alignment with corporate values and goals. This includes creating and distributing internal communications materials, organizing town hall meetings, employee forums, and facilitating open dialogue.

Qualifications:

1. Bachelor's degree in communications, public relations, marketing, or a related field. Advanced degree preferred.

2. 4+ years of experience in corporate communications, public relations, or related roles.

3. Strong knowledge of corporate communications principles, strategies, and best practices.

4. Proficiency in communication tools, digital platforms, and analytics for content creation, distribution, and measurement.

5. Excellent written and verbal communication skills, with the ability to craft clear and impactful messaging.

6. Creative thinking and the ability to develop unique content ideas and innovative communication strategies.

7. Strong analytical skills to interpret data, measure communication effectiveness, and make data-driven decisions.

8. Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.

9. Familiarity with SEO, social media marketing, and emerging communication trends and technologies.

10. Strong leadership and team collaboration skills to work effectively with cross-functional teams and external partners.

Company Name: i-Lanam Technologies

i-Lanam was established in the year 2020 with an insight to provide a

competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company

 Canada Office

182 Central Ave, 3, London, Ontario N6A 1M7, CA

Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN

Profile: Business Analyst


Job Description:
• Communicate with clients through E-mail/Skype or through any other medium and finalize the scope of the project.
• Experience in wireframe, website flow creation, documentation, FRD and flow charts creation.
• Team management and task allocation.
• Excellent communication skills in the English language.
• Expert planning and project monitoring skills
• Good listening and questioning skills.
• Should be proactive in order to make the project a success.

Keywords Communication Skill, Wireframing, Documentation, FRD