Customer Service Representative

About Kanerika:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI.

We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®

2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3. NASSCOM Emerge 50 Award in 2014

4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us:

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees.

Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

What You Will Do:

As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and

operationalizing the data governance framework, ensuring enterprise-wide alignment and

regulatory compliance.

Key Responsibilities:

1. Governance Strategy & Stakeholder Alignment

• Develop and maintain enterprise data governance strategies, policies, and standards.
• Align governance with business goals: compliance, analytics, and decision-making.
• Collaborate across business, IT, legal, and compliance teams for role alignment.
• Drive governance training, awareness, and change management programs.

2. Microsoft Purview Administration & Implementation

• -Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure.
• Optimize Purview setup for large-scale environments (50TB+).
• Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.
• -Schedule scans, set classification jobs, and maintain collection hierarchies.

3. Metadata & Lineage Management

• Design metadata repositories and maintain business glossaries and data dictionaries.
• Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions.
• Ensure lineage mapping (ADF → Synapse → Power BI) and impact analysis.

4. Data Classification & Security Governance

• Define classification rules and sensitivity labels (PII, PCI, PHI).
• Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager.
• Enforce records management, lifecycle policies, and information barriers.

5. Data Quality & Policy Management

• Define KPIs and dashboards to monitor data quality across domains.
• Collaborate on rule design, remediation workflows, and exception handling.
• Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management.

6. Business Glossary & Stewardship

• Maintain business glossary with domain owners and stewards in Purview.
• Enforce approval workflows, standard naming, and steward responsibilities.
• Conduct metadata audits for glossary and asset documentation quality.

7. Automation & Integration

• Automate governance processes using PowerShell, Azure Functions, Logic Apps.
• Create pipelines for ingestion, lineage, glossary updates, tagging.
• Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc.

8. Monitoring, Auditing & Compliance

• Set up dashboards for audit logs, compliance reporting, metadata coverage.
• Oversee data lifecycle management across its phases.
• Support internal and external audit readiness with proper documentation.

Tools & Technologies:

• Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog
• Microsoft Purview capabilities:

1. Label creation & policy setup
2. Auto-labeling & DLP
3. Compliance Manager, Insider Risk, Records & Lifecycle Management
4. Unified Catalog, eDiscovery, Data Map, Audit, Compliance alerts, DSPM

Required Qualifications:

• 6+ years of experience in data governance and data management.
• Proficient in Microsoft Purview and Informatica data governance tools.
• Strong in metadata management, lineage mapping, classification, and security.
• Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools.
• Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs.
• Skilled in bridging technical governance with business and compliance goals.

Excellent C, C++, design skills with multithreading

Experience on Network Programming with Sockets, TCP/IP protocols (TCP, UDP, DNS, DHCP etc.) and application layer protocols like SNMP, HTTP/S, FTP, IPP, LPR, WSD

Ability to study and analyze network packets

Skills required

·      Certified in Google Analytics (any popular certifier)

·      A minimum of 4+ years of experience in the web analytics domain

·      Consolidated knowledge of the GA4 platform

·      Excellent communication skills (written & verbal)

·      Good understanding of Analytics, Tag Manager, and Data Studio.

·      Basic knowledge of BigQuery & JavaScript

·      Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code

·      Advanced understanding of Events Tagging and Custom dimensions.

·      Hands-on experience with data visualization (custom dashboards)

Roles and Responsibilities

·      Responsible for managing our Analytics (G4) and GTM accounts

·      Implementation of highly effective web data analytic solutions

·      Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.

·      Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs

In-depth knowledge in the following areas.

·      Determine tracking requirements.

·      Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.

·      Install GTM container tag on the live/staging websites.

·      Create, publish and test tags on the live/staging websites.

·      Able to track the successful form submission.

·      Do regular Tag audits for the live/staging websites.

·      Coordinate with the marketing heads to understand and develop custom reports and dashboards.

·      Create specified digital analytics tagging standards to ensure robust and consistent data capturing.

·      Testing and validating the tracking using various debugging tools.

Role:

• Need Azure. Net Developer who is passionate in research and provide solutions on Azure services.
• Should have good programming logic and problem-solving skills.
• Respond and analyze complex queries of technical and functional nature not in routine and require deviation from standard procedures.

Responsibilities:

• Engaging directly with Azure developers and IT professionals in forums to answer technical questions and help solving technical problems.
• Solve highly complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line.
• Develop code samples, quick-start and how-to guides helping customer understand complex cloud scenarios.
• Providing prompt, efficient, detailed, customer-oriented service to customers and developers.
• Adapt response and extensive research as per customer response.
• candidate should demonstrate great accountability, customer obsession and technical leadership.
• Good team spirit and good oral/written communication skills in English.
• Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions.
• Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.

SENIOR FULL STACK C# / .NET CORE DEVELOPER

WITH RELATIONAL DB EXPERTISE

PLEASE READ THIS JOB DESCRIPTION CAREFULLY. THIS POSITION REQUIRES A STAR SOFTWARE ENGINEER WITH AMBITION AND A DIVERSE RANGE OF TALENTS.

This is a SENIOR requiring a seasoned, driven developer with:

(1) >= 5 years coding experience

(2) Deep expertise in C# / .NET CORE;

(3) Extensive relational database knowledge;

(4) Drive, ambition, and business savvy to be a key member of a small team making critical strategic software development decisions;

(5) Drive and enthusiasm to code with aggressive feature development timelines;

(6) Ability, after COVID, to work in-office in Mumbai.

In this role, you will take over ownership of the .NET CORE back-end of a digital marketplace app. For the first two major projects, you will be:

(a) Designing and implementing an extensive database refactor to enable the creation of unlimited storefronts; and,

(b) Designing and implementing a financial transaction module.

We are looking for someone who can hit the ground running, spearheading these projects and more, drawing on experience with prior projects to confidently chart the path forward.

We are not looking for someone who will need to learn relational databases and financial transaction APIs on the job.

Qualifications:

• At least 3 years of work experience.
• Deep exposure to complex enterprise application development & maintenance.
• Excellent understanding of design patterns & principles.
• Best-practice oriented: Expert at optimizing and documenting best practices for software development and unit testing, and then ensuring that team members follow these practices.
• SQL DB expertise (architecture design, development, deployment, management, etc.)
• Ability to work as an individual contributor and as a collaborative team member.
• Enthusiastic to learn new technologies.

Preferred Qualifications:

• Understanding of UI technologies HTML, CSS
• Automated financial transaction experience (e.g. credit card, wire transfer, etc.)

Location: Delhi NCR/ Noida/Gurgaon.

About our organization background: http://sportsit.net/" target="_blank">http://sportsit.net/ 

SportsIT A London headquartered global technology firm specializing in working with technology firms and IT organizations in the emerging technologies such as Web 2.0, SaaS, Cloud, Open-source, BI/DW, Mobility, Automation, DevOps and Big Data. 

We work only on the Sports, Games, Betting and Gambling industry.   

Job Description: React.JS Developer role

Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

Thorough understanding of React.js and its core principles.

Experience with popular React.js workflows (such as Flux or Redux)

Familiarity with newer specifications of ECMAScript.

Experience with data structure libraries (e.g., Immutable.js)

Knowledge of isomorphic React is a plus.

Familiarity with RESTful APIs.

Knowledge of modern authorization mechanisms, such as JSON Web Token.

Familiarity with modern front-end build pipelines and tools.

Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

Ability to understand business requirements and translate them into technical requirements.

A knack for benchmarking and optimization.

Familiarity with code versioning tools.

Job Summary

We are looking for a great JavaScript developer who is proficient with React.js and React Native. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities and Duties

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Need to have a working knowledge of React Native

Required Experience, Skills and Qualifications

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools  such as Git