
Customer Service Representative
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

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Quality Assurance Engineer
GormalOne LLP. Mumbai IN
GormalOne is a social enterprise creating sustainable impact through farmer-centric projects. Our mission is to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are an agri-tech enterprise driven by the use of robust and flexible technology to achieve our vision of safeguarding India’s “nutrition security”. We are passionate about making technology accessible and user-friendly for digitally naive rural users.
We are looking for a QA Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. This QA Engineer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Location: Bangalore
Roles & Responsibilities
- Review and analyze system specifications.
- Collaborate with QA Lead to implement effective strategies and test plans.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects.
- Execute test cases/scripts/scenarios on schedule (Functional, Systems Integration, and Regression Testing), and open defects as needed.
- Design, build and execute automated tests.
- Identify regression testing needs and create and maintain an Automated Regression Suite.
- Work closely with architects to analyze the end-to-end scenarios, gather requirements, and design the test cases that need to be automated.
- Maintain automated scripts utilizing the existing framework, adhering to coding standards.
- Prepare and report test results and statistics.
- Participate in troubleshooting and drive root cause analysis and resolution.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Preferred Requirements
- At least 0.5 to 3 years of work experience in QA Testing. Internship experience can be considered. If not, proper training is required in manual testing and automation testing from a training school.
- Experience with IDE like XCode and Android Studio.
- Experience of Selenium WebDriver and Appium is preferred.
- Familiarity with JIRA, GIT, SQL, and databases.
- Familiarity with both Linux and Windows environments.
- Understanding of security fundamentals (e.g., authentication, cryptography) is desirable.
- Knowledge on the BDD framework or cucumber framework.
- Knowledge of API Testing tools such as SoapUI and Postman.
Kindly note: Salary shall be commensurate with Qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/


- Should have excellent knowledge of Swift and Objective C
- Good working knowledge in Cocoa Touch
- Experience with performance and memory tuning with tools
- Experience with memory management & caching mechanisms specific to mobile devices
- Experience with third-party libraries and APIs
- Experience working with Core Data, Realm
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- Code version tool – Git, Bitbucket
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About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers. Our kids participate in gripping debates, create viral YouTube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment by 2024. We are backed by some top VCs such as Prime Venture Partners and global entrepreneurs such as Binny Bansal, Deep Kalra, Gokul Rajaram and Shirish Nandkarni. Come, join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training
5. Post 1L Revenue achievement, you will be entitled for below
US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 6 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

Job Profile – Wordpress Developer:
- Develop web sites, web apps, e-commerce Portals based on WordPress
- Use themes & readymade plugins to build websites in the CMS
- Develop or customize plugins/ themes if required.
- Work on Front-end (HTML/CSS/JavaScript) and backend code (PHP) if required.
Location : Green Park, Adjacent to Green Park Metro St. on Yellow line . (Remote working Available)
Vacancy : 1
Full time Job. Alternate Saturdays are OFF
Candidate Profile:
Qualification : 15Years of education
Experience : 2-4 Years
Experience at working both independently and in a team-oriented, collaborative environment is essential.
- Excellent Knowledge of building WordPress websites & e-commerce portals using WooCommerce
- Must have Experience setting up high quality e-commerce stores with WooCommerce.
- Experience working with Elementor and/or Divi theme builders
- Proficient in front-end & backend programming skills HTML/CSS, AJAX, XML, JavaScript, PHP
- Strong debugging skills with ability to read and modify existing code
- Knowledge of responsive designs
- Knowledge of performance optimization & basic understanding of designing search engine friendly websites.
- Keen eye for design and aesthetics.
- Solution Oriented & Logical analytics skills
- Decent English communication skills (Should be able to convert requirements to working solutions. Interacting on skype/ email with national & international clients)
Good to Have
- Knowledge of Photoshop or Other tools for basic Image editing (resize, crop, optimize for web etc).
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- Working with Linux command shell/windows Servers/Cpanel for Hosting websites.


Aphro ECS is looking to hire a talented PHP/ Laravel Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.
To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, an understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.
Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Work on improving database schema.
- Troubleshooting application and code issues.
- Should be comfortable working with legacy codebase.
- Should be able to identify and fix performance bottlenecks.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
FRAAZO is India's fastest growing D2C Consumer Internet Brand which is currently serving happy customers in multiple cities
FRAAZO was born with a mission to provide high quality and hygienic produce to customers –
straight from the Farm to Doorstep (A farm to fork model company) within 18 hours. It constantly works towards this goal until it finally becomes the face of “direct fresh farm supplies”. A community intending to scale their behavior to create a utopia where being a reliable source of best produce
is the norm and not the exception.
To build a community like this requires a community of its own; a community special in its own way, working towards making this vision come true.At FRAAZO you will be working alongside with a group of incredibly passionate and driven people
who have complete freedom to chase down their goals in a totally uninhibited manner.
Here’s what will be in store for you at FRAAZO once you join us as Operation Excellence
About the Role:
Fraazo is looking for a operation excellence that will support the Supply Chain Optimization and Excellence Team to drive efficiencies across the entire supply chain process.You will be joining a dynamic team which is working towards making Fraazo leader in the FMCG Retail. He/ She will
responsible for You will engage with our Supply Chain to promote the trends of our metrics towards high-quality benchmarks.
What will you do:
Prepare Master plan and Drive 5S implementation across all Collection Centres and
Dark stores etc.,
Prepare SOP (Standard operating Procedures) and Work instructions and Daily
Routines for all positions and train the members and ensure the adherence at all levels;
Planning and Training of the team members on 5S, GMP, GWP, Hygiene
Practices,Food safety,QA Specifications etc.,
Conducting 5S and GMP/Food Safety Audits and ensuring the regulatory /statuatory
compliances as applicable.
Drive Improvement Projects like Wastage optimization, Availability improvemet,
Productivity Enhancement etc., using DMAIC/Six Sigma methodology;
Drive and ensure the Quality of Products from Collection Centre (CC) to Dark Stores
(DS) and up to the end Consumer.
Ensure Documentation at all levels through continuos monitoring and Auditing;
Training of the team members on Quality Specifications, Defect Matrix etc.,
RCA (Root Cause Analysis) Tool usage for optimizing the losses/defects generated
and Customer complaints etc.,
Drive Suggestion/Rewards and Recognitions/Idea work shops as per the Road map.
Drive 5S and KAIZEN culture across all areas.
Coordinate with HR team on execution of the Training Calendar as per the Plan
across all areas
Liason with the key stake holders like Operations/Procurement/Last mile /Middle mile
operation team etc.,
Internal and External Benchmarking of for all Product categories for ensuring the
quality consistency.
Creating and sustaining a dynamic environment that fosters development
oppurtunities by evaluating and motivating high performance amongst the team
members.
Drive the Horizantal replication of Good practices within the organization/Bench mark
organization etc.,
You should apply If you have:
B.E. (Mechanical/Food technology/Agriculture/Electrical)
5-8 Years in FMCG/Food processing MNC in Production
Management/QA/TPM/OE/Six Sigma etc., or in VnF Groceries experience in QA
with knowledge of TPM/Six sigma/operational excellence practices;
Life at FRAAZO
Working at FRAAZO would instantly make you realise one thing: you are working with the best
talent around you. Not just in the role you occupy, but everywhere you go. At FRAAZO, people
always have talent up their sleeves. With the right company, even conversations can be
rejuvenating. At FRAAZO, we guarantee a good company.
To make things smoother and to make sure you spend time and energy only on the most important
things, FRAAZO strives to make every process transparent.
There are many more such eccentricities that make FRAAZO what it is but that’s for one to
discover. If you feel at home reading this, get in touch.
Responsible for the efforts and results of the financial department. Reporting to the Chief FO with regards to all financial and accounting activities overseeing financial department staff in day-to-day operations. Liaising with operations with respect to financial transactions performed by non-financial staff.
Financial control is concerned with ensuring that recorded data is accurate, on time, and within the rules set by the Company. The Financial Controller is also in charge of Policies and Procedures to ensure the right transactions are made by the appropriate employees and that appropriate authorizations are obtained according to policies agreed from time to time.
MiC benefits from the fact that it doesn’t have a large number of legacy systems; we suffer from the fact a lot of our systems are manual and spreadsheet-based however, we see this as an enormous opportunity to implement an ERP with high levels of automation.
Responsibilities
- Create monthly and annual reports to identify results, trends, and financial forecasts
- Manage cash flow by tracking transactions and regularly reviewing internal reports.
- Supervise and manage financial department staff including accountants, bookkeepers, and financial assistants
- Collaborate with HR to define roles and performance monitoring frameworks. Regularly review the performance of team members in line with performance monitoring frameworks.
- Assist HR in defining recruitment needs and assessment of candidates. Once these have been identified.
- Suggest updates and improvements for accounting systems including payroll and invoicing
- Overseeing and managing the company secretarial function ensuring the appropriate filings and reports are completed in each Country that MiC operates within.
- Implement, design, and maintain controls for managing financial transactions within the wider organization to ensure compliance with regulations and audit requirements.
- Be sure that all financial transactions are properly recorded, filed, and reported
- Establish and implement financial reporting systems to comply with government regulations and legislation in all of the territories and countries that MiC operates in.
- Collaborate with auditing services to ensure proper compliance with all regulations
- Develop budgets and financial plans for the Company based on data gathered from the constituent parts of MiC, external research for the markets within which MIC operates, and analysis of past trends.
- Review all financial plans and budgets regularly and identify variances with reported financial performance.
- Create systems to prevent errors in data collection and calculations
- Report to the CFO with timely and accurate financial information
- Assist the CFO in presenting reports to senior executives, investors, and Board Members
- Responsible for the timely and accurate financial close process ensuring that all required reconciliations and analysis are concluded comprehensively during the close process.
You'll also get a chance to be part of:
🌍 Global team expansion: Building up a world-class team of talented and passionate people.
Requirements
- Bachelor’s Degree or Masters Degree in Accounting, Business, Economics or related field
- Several years of experience in business or finance environment; management experience; leadership skills; interpersonal skills; outstanding mathematical skills; honesty; integrity; reliability; solid written and verbal communication skills; high attention to detail; organization skills; critical thinking and problem-solving skills; research skills; analytical skills; computer skills; understanding of data privacy standards.
- Certified public accountant or equivalent qualification
- Self-starter, ability to identify issues, hold self and others accountable to achieve goals and resolve problems;
- Internationalis view with good command of written and spoken English;
- Strong technical ability – in-depth knowledge of relevant financial reporting standards;
- Good communicator – ability to analyze trends and communicate these to CFO and wider management team in a concise and meaningful manner
- Organized – with an ability to manage multiple tasks and competing priorities
- Commercially minded – able to understand the wider business context working collaboratively across departments to add value through financial analysis and insight.
Bonus points:
- Experience with Insurance-related industry
- Having implemented a multinational ERP system including design, implementation, and deployment.
Benefits
- 24 days holiday + 3 National holidays.
- Share Option Scheme
- Excellent compensation plan, well above the market average
- You will be working for a Company that has talented colleagues and has a passionately focused culture
- Extensive possibility for growth and professional development
Rejolut is among the fastest-growing and award winning Tech companies working on leading technologies namely Blockchain, Machine Learning & Artificial Intelligence, Complex mobile & Web Apps, IoT, etc.Rejolut is a venture-backed company with clients in over several countries namely Malaysia Airlines,gba global,my-earth,biomes, Dlg-hub,etc.
Do you speak about designs and creativity? We can offer you an exciting role where you can use this passion to design User Interface/User Experience for enterprise applications. We believe that having the right team is intrinsic to getting the best outcomes possible and this is why we are looking for the Application (UI/UX) Designer to join us.
Responsibilities:-
- Portfolio which showcases your UI/UX knowledge as per industry standards.
- Knowledge of responsive web-based application designs for desktops, tablets and mobiles screens.
- Knowledge of preparing wireframes and prototypes for applications. The design should be validated with actual client requirements and expectations.
- Should have a good hold in Adobe Design Suite focusing on Adobe XD, Photoshop, and Illustrator.
- Knowledge of creating and maintaining Design Systems.
- Knowledge of material & ios design standard.
- Proficiency with UX design process, Lean UX methodologies will make valuable contributions
- Ability to build strong relationships with technical teams. The technical team will configure the applications in different frameworks ex. React.js, Angular etc...
- Positive, can-do attitude in the face of complication, adversity, tight deadlines and fluctuating workload.
Desired Candidate Profile:-
- Minimum 2 years of IT experience in professional enterprise application user interface designs.
- Should have experience designing responsive user interface for desktops, tablets and mobiles web-based enterprise applications.
- Must have experience in design solutions by understanding the client’s requirements.
- Must have experience in designing user-centric, easy to use, simple, intuitive, consistent user interface for applications.
- Experience of building user-centric design in an agile environment with proven experience in rapid, iterative low and high fidelity prototyping/wireframing.
- Excellent communication skills in English language is a must.
- Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
- Good communication and interpersonal skills
Rejolut - As a Career Differentiator
- We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.
- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.
- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.
- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and have led teams in leadership positions in companies like Samsung, Purplle, Loylty Rewardz.
Benefits :
> Health Insurance
> Work from Home
> Fast growth and more visibility into the company
> Experience to work on the latest technology
> Competitive Learning Environment with supportive co-workers
> Employee friendly HR Policies
> Paid leaves up to certain limits
> Competitive salaries & Bonuses
> Liberal working atmosphere
> Get mentored by the best in the industry
Schedule:
Day Shift/Flexible working hours
Monday to Friday
JOB DESCRIPTION:
- Dossier preparation, review submission in ACTD/ CTD/ Country Specific format for Product registration for local and export to ensure error free timely submissions as per marketing Dept. timeline.
- To evaluate respond to any regulatory query, customer requirements that may arise from health authority so as to satisfy the query. Ensure accurate and timely responses to queries.
- Review technical documents like process validation, AMV, Stability and composition etc, labeling, batch records, specification sheets or test methods for compliance with applicable regulations and policies.
- To Co-ordinate / to visit with respective dept. in HO / Plant / ADL / R D for documents samples required for dossier / registration purpose. Co-ordination with API / PM vendors to resolve technical quires w.r.t. regulatory requirements.
- Artwork Checking development for registration and commercial purpose as per regulatory requirement Ensure that all product artwork is updated when necessary and submitted in correct format and subsequent approved artwork is accurately recorded and communicated. Handling local FDA, DCGI and regulatory related activities.
- Ensuring accurate recording and communication of regulatory submissions, correspondence with authorities and final approval to facilitate compliance.
- Carrying out any task delegated by Export Manager which contributes to overall running of the Export Department and assisting Export Manager in marketing business development activities. Participate in training activities for career development to attain a high level of competency in all aspects of regulatory affairs. Maintain current knowledge base of existing and emerging regulations, standards or guidance documents.



Basic Requirements:
Firm grasp of Git-based source control
Competent with PHP object-oriented programming & MVC applications
Competent with MySQL-based database concepts
Familiarity with automated deployment strategies Excellent in JavaScript.
Good understanding of jQuery, Bootstrap.
Good understanding of SVN.
Responsibilities
Understand technical requirements
Develop full fledged web applications
End to end software development
Should write test cases & perform extensive self testing
Lead & Mentor team
Technologies
- PHP
- opencart"
- MySQL
- MVC
- HTML
- CSS
- Javascript / jQuery
- AJAX

