Customer Service Representative

#hiring for Product Manager

Job Location- Bangalore(Remote option is also available)

Notice period: 30 days max

Salary: 20-25LPA

Candidate should be ready for 30% hike on his/her CTC

Target industry/domain- Experience with SaaS/ PaaS products,

Exposure to US Healthcare/ Health IT environment.

• Experience designing, prototyping, and shipping we band mobile applications.
• Strong UI skills including layout, color theory, iconography, typography, deep understanding of design systems and responsive girds, branding look & feel, and illustration.
• Strong knowledge of User Centered Design (UCD), Design Thinking, Prototyping Thinking and UX principles and law.
• Experience with HTML5 and CSS and good knowledge of how Frontend development works
• The ability to work and communicate properly with Business, UX, and development teams
• Motivation and self-direction to seek clarification from stakeholders, UX designers, work with developers to ensure your designs are possible to be implemented as intended
• The ability to offer and accept design feedback and use it to iterate and improve the team’s work.
• The ability to defend or explain your work.
• A portfolio demonstrating your best work is a must.
• Strong written and verbal communication skills.
• A curious mind and an always-improving mindset.
• Comfortable working in a fast-paced agile work environment
• Strong knowledge in UI design principles, patterns, best practices, and the latest trends

• 5-7 Years of prior experience in the same role.
• 3+ years of UI design with strong knowledge of B2B & B2C software, SAAS, and mobile applications
• Proficiency with HTML5, CSS, JavaScript and programming knowledge is a plus.
• Experience with WCAG, responsive web & mobile design
• Experience in creating and maintaining design systems.
• Experience authoring style guides and pattern library creation/maintenance
• Demonstrated an understanding of core UX Design principles
• A working knowledge of UX research practices.
• The ability to apply user research methods to validate design ideas

Your Role

• Should have worked on end to end talent management - hire to retire model Should be able to take us through the employee lifecycle process
•  Should be good at interacting with people and should have done the following: Conduct review and appraisal cycle across teams
•  Look after employees' growth
•  who is ready for promotion, who needs to do something different within the organization, who are the high potentials 
• How to measure performance
•  Benchmarking compensation across companies
•  Attrition planning
•  Succession planning
•  Driving Learning & Development across company
•  Ensuring cultural homogeneity
•  Employee engagement 
• Performance Management and its process
• Compensation benchmarking

Onboarding & Induction - Should have done the following:

•  Plan and execute staff welfare programs.
•  Provide a presentation to new joiners about HR policies of the company.
•  Discuss about future planning and expansion of company with employees
•  Organize health awareness programs for employees. 
• Take care of maintaining a good relationship between employee and employer.

Employee Grievance Handling: Should have been involved in the below: 

• Prepare and maintain employee retention policy. 
• Handle and resolve grievances of employees. 
• Resolve problems between employee and employer regarding different issues eg: compensation, processes, policies, etc. Share instances of any difficult issue resolved.

HR Compliances & Organizational Development 

Should have worked closely with other HR stakeholders for the following.

•  Coordinate with HR Ops for registering new employees in EPF, ESI and medical benefits. 
• Check and clear expense reports of employees with HR Ops 
• Responsible for joining and exit interviews. 
• Implementation of new policies according to the system. 
• Alignment of staffing philosophy, strategies, and values with business goals. Maintain a record of all employees data- joiners, leavers Work with auditors for all HR Audit purposes.

Must Haves

• 3-5 Years of experience in HRBP Functions in a Startup company.
• Developing HR strategies, policies, and practices.
• Excellent communication skills.
• Being Data Oriented is a must.
• Analytical skills.
• Problem-solving skills.
• Proactive nature.
• Excellent interpersonal skills.
• Meticulous attention to details.
• Highly organized.
• Great people skills.

Why is this exciting to you?

•  You are interested in being a part of a young and fast paced environment; to implement market best practice.
•  You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems.
•  You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table.
•  You care about people and your team members, and you want to influence positive change.

Role & Responsibilities:

• Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
• Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
• Transform business and design needs into innovative products.
• Drive all projects to completion within deadlines.
• Perform thorough testing to find issues ahead of time.
• Engineering software needs more precise analysis & coding skillset 
• Enhance skillset by working with fortune 500 clients
• Interacting with internal team.  

Qualifications: 

• B.E in computer science or related fields.
• Hand on development experience with web & database technologies (MS SQL).
• Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
• Ability to work at the tactical and strategic levels of IT initiatives.
• Impressive hands-on experience in .Net technologies.
• Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery , HTML/CSS, .Net Core.
• Self-Motivated, flexible & Innovative.

Job Description: 

Handling desktop issues 

Need to configure, implement, maintain develop and support. 

Network trouble shooting and hardware configuration. 

Should have good working experience on DNS etc, 

Networking design and implementation. 

Hands on experience working on servers will be an added advantage. 

Good communication skills. 

Should be able to join immediately or in a week. 

• Candidate should be expertise in iOS technology.
• Experience with developing native Applications using Swift 3 , Xcode, Objective C, Cocoa and iPhone SDK.
• Built and published commercial iPhone and iPad applications
• Candidate must have independently designed and developed mobile applications
• independently drive the design and development of iPhone/iPad application project.
  Conceptualize and design Mobile applications based on need.
• Experience with Objective-C, JavaScript, and JSON
• Coursework in Object-Oriented programming languages (C++/Java, etc)
• Understanding of Apple’s design principles and interface guidelines Animation, etc.
• Candidate can develop Mobile Apps and well-versed with the Android SDK.
• Have a good knowledge of Java Application development.