Customer Service Representative
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Pls Contact to sairam.akirala
@
kiaraglobalservices.com
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Key Requirements:
- Chartered Accountant (CA) qualification completed (0 to 3 years of post-qualification experience).
- Strong understanding of accounting principles, taxation laws, and financial regulations.
- Proficiency in accounting software (Tally, QuickBooks, SAP, etc.) and MS Excel.
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• Strong proficiency in React.js, Node.js, Express.js, and MongoDB.
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• Familiarity with front-end frameworks like Bootstrap, Material-UI, etc.
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It is a purely tech-oriented company and is founded by alumni from IIT Roorkee and London School of Economics. The MoooFarm research team has developed and patented World’s first Cattle Facial Recognition, and is also working with Microsoft for cattle disease detection using udder image.
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The Number of Vacancies: 2
Location:
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Senior software developers are responsible for designing, testing, and implementing new and updated software programs. They take on a managerial role and lead the development team with all software development tasks. Their job is to ensure all projects are completed on time and to company specifications.
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* Have two or more iOS/Android apps developed with Flutter. Either deployed on the AppStore/Google
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon