
Customer Service Representative
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

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Greetings from VEST Software
About VTEST
Founded in 2015 in Pune, VTEST (www.vtestcorp.com) is a pure-play Software Testing services firm based out of Pune, India registered in Atlanta, US and Melbourne, Australia and recognized with Great Place to Work & NASSCOM certified. VTEST works with clients across the globe and employs Manual and Automation Testers to implement best testing practices for all types of testing. Our testers work Remote or from VTEST and client offices across India and international locations.
We are seeking a skilled Manual QA Tester with Salesforce testing experience to join our QA team. The ideal candidate will have a strong foundation in manual testing methodologies along with hands-on experience testing Salesforce-based applications along with BDD/Gherkin syntax and excellent communication skills are essential for this role.
Job Skills: Manual_Salesforce Testing with BDD/Gherkin and AI usage.
Work Location: Work from Office - Viman Nagar, Pune
Work Mode: Hybrid (3 days in a week)
Qualifications: Any Graduate (Yes, at VTEST we accept ANY Graduate irrespective of Specialization, College, University. If you can TEST then apply to VTEST)
Years of Experience: 4 to 6 Years
Joining Availability - Immediate to 30 days
Required Skills:
- 4 - 6 years of manual testing experience with at least 2+ years in Salesforce application testing.
- Strong knowledge of Salesforce CRM (Sales Cloud/Service Cloud).
- Salesforce certification (e.g., Salesforce Administrator or Platform App Builder) is a strong plus.
- Proficiency in writing test cases, test plans, and understanding end-to-end business workflows.
- Experience with BDD frameworks (Cucumber/Gherkin) is mandatory.
- Worked on AI testing.
- Familiarity with Agile/Scrum environments.
- Excellent verbal and written communication skills – must be able to effectively articulate issues and collaborate with teams.
What You Will Do:
- Understand and analyze business requirements, functional specifications, and technical documentation.
- Design, develop, and execute comprehensive manual test cases for Salesforce and integrated applications.
- Conduct various types of testing – functional, regression, UI, integration, and system testing.
- Validate Salesforce configurations, customizations (Apex, Visualforce, Lightning components), workflows, and reports.
- Collaborate with business analysts, developers, and stakeholders to ensure quality deliverables.
- Participate in defect triage meetings and drive issues to resolution.
- Use tools such as JIRA, Zephyr, or similar for test management and defect tracking.
- Create and maintain test documentation, test data, and testing metrics.
VTEST is an Equal Opportunity Employer. As a policy, VTEST provides equal employment opportunities, without any discrimination on the grounds of age, color, disability, marital status, nationality, race, religion, sex, sexual orientation. VTEST strives to maintain a work environment that is free from any harassment based on above considerations.
Below are a few links for you to refer to and know more about VTEST, our employee-friendly policies, our work ethics, and standards to start with -
Website www.vtestcorp.com
LinkedIn https://www.linkedin.com/company/vtest/
Facebook https://www.facebook.com/vtestcorp
Instagram https://www.instagram.com/vtest_software/
Twitter https://twitter.com/vtestcorp


Job Title: Software Development Engineer 2 (SDE 2) – React / Next.js / React Native
Location: Remote
Job Type: Full-TimeAbout the Role
We are looking for a passionate and skilled SDE 2 with strong experience in React.js and Next.js, and an eagerness to contribute to mobile app development using React Native. As a core member of our frontend team, you'll play a critical role in building scalable web applications and delivering a seamless mobile experience.Responsibilities
- Design, develop, and maintain complex frontend applications using React.js and Next.js
- Collaborate with designers and backend engineers to implement responsive, high-quality UI/UX
- Participate in architectural decisions and contribute to improving development workflows
- Contribute to the development of cross-platform mobile apps using React Native
- Write clean, maintainable, and well-tested code
- Perform code reviews and mentor junior engineers as needed
- Stay up to date with the latest trends and best practices in frontend and mobile development
Requirements
- 3–5 years of experience in software development, with a focus on frontend technologies
- Strong proficiency in React.js and Next.js
- Good understanding of JavaScript, TypeScript, and modern frontend tooling (Webpack, Babel, etc.)
- Experience with state management libraries (Redux, Zustand, Recoil, etc.)
- Familiarity or hands-on experience with React Native or willingness to work on mobile apps
- Knowledge of RESTful APIs and frontend-backend integration
- Experience with Git and modern CI/CD pipelines
- Excellent problem-solving, debugging, and analytical skills
- Strong communication and team collaboration abilities
Nice to Have
- Experience with SSR and performance optimization in Next.js
- Familiarity with native mobile development (Android/iOS)
- Knowledge of testing frameworks like Jest, React Testing Library, Detox, etc.
- Experience with app deployment to App Store / Play Store
- Research and identify potential clients and markets
- Assist in creating business proposals and presentations
- Reach out to prospective clients via email, LinkedIn, and calls
- Support sales and marketing strategies
- Maintain and update CRM databases
- Collaborate with different departments to align business goa


Responsibilities
- Develop new user-facing features using React.js and RESTful APIs using Node.js and MongoDB
- Build reusable code and libraries for future use
- Optimize applications for maximum speed and scalability
- Collaborate with team members, e.g designer, product and other stakeholders to ensure quality in product.
- Ensure the technical feasibility of UI/UX designs
- Manage and maintain cloud infrastructure on AWS
Qualifications
- At least 3-6 years of experience in MERN stack
- Proficiency with React.js, Node.js, MongoDB, and Express.js
- Familiarity with AWS services such as EC2, S3, and RDS, SQS, Lambda
- Understanding of RESTful API design principles
- Understanding of Agile software development methodologies
- Strong problem-solving and analytical skills

Primary responsibilities:
· Design, develop web applications using AngularJS 6 or above
· Work closely with onsite, offshore, and cross functional teams, Product Management, backend developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery
· Proactively Identify risks and failure modes early in the development lifecycle and develop POCs to mitigate the risks early in the program
· Assertive communication and team skills
· This individual be self-directed, highly motivated, and organized with strong analytical thinking and problem-solving skills, and an ability to work on multiple projects and function in a team environment.
· Keep an eye on NFR’s and ensure our product is meeting all required compliances as per Carrier standards.
Experience and Skills Required:
· 5-8 years of overall experience in web appSoftwareproduct development
· At least 5 years of experience in AngularJS
· Solid working knowledge of using Cloud native resources for data retrieval and persistence.
· Thorough working knowledge in integrating with Azure, azure functions, Microservices etc.,
· Having work experience in Javascript frameworks is an added advantage.
· Experience in executing CI/CD processes
Qualifications:
· B.E/B.Tech/MCA/M.Tech qualification
2. Responsible for gathering system requirements working together with application architects
and owners
3. Responsible for generating scripts and templates required for the automatic provisioning of
resources
4. Discover standard cloud services offerings, install, and execute processes and standards for
optimal use of cloud service provider offerings
5. Incident Management on IaaS, PaaS, SaaS.
6. Responsible for debugging technical issues inside a complex stack involving virtualization,
containers, microservices, etc.
7. Collaborate with the engineering teams to enable their applications to run
on Cloud infrastructure.
8. Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL
etc will be plus.
9. Design, implement, configure, and maintain various Azure IaaS, PaaS, SaaS services.
10. Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking
Services.
11. Optimize Azure billing for cost/performance (VM optimization, reserved instances, etc.)
12. Implement, and fully document IT projects.
13. Identify improvements to IT documentation, network architecture, processes/procedures,
and tickets.
14. Research products and new technologies to increase efficiency of business and operations
15. Keep all tickets and projects updated and track time in a detailed format
16. Should be able to multi-task and work across a range of projects and issues with various
timelines and priorities
Technical:
• Minimum 1 year experience Azure and knowledge on Office365 services preferred.
• Formal education in IT preferred
• Experience with Managed Service business model a major plus
• Bachelor’s degree preferred


Levelup11 is a Fantasy Gaming Startup, which aims to entertain the people not with Cricket, Football, Kabaddi but Horse Racing . Levelup11's vision is to make accessible the elite game of Horse Racing to masses of tier 2 and tier 3 users
We are growing and looking to expand our team in backend, frontend , UI/UX.
We are looking for dynamic folks for our Frontend development, who are passionate to work in Game Tech Startup
Frontend Developer:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Job Description
We are looking for a talented Sr. Web Designer to create amazing user experiences. Your creativity able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.
Responsibilities
- Create visual/graphic design standards, maintain image library
- Well versed with Photoshop, Coral Draw, Flash, Illustrator, Strong HTML, CSS3
- Expertise and experience in Web design and development, print and online media
- Strong knowledge of Web and design principles
- Strong conceptual development, layout and illustration skill
- Experience of managing intranets independently
- Work on campaigns for internal teams, which will include intranet banners, mailers, posters, wallpapers, etc.
Additional Requirements:
- 6-8 years of Solid UI experience background.
- A bachelor/master’s degree in interaction design or related UI degree
- Proficiency in Photoshop, Illustrator, UXPin, Balsamiq, Axure RP or other visual design and wire-framing tools
- Proficiency in HTML5, CSS3, and JavaScript for rapid prototyping
- Experience in developing responsive multi-platform cross browser / multi resolution user interfaces and design
- Ability to deal with ambiguity and change.
- Ability to work with business leaders / multiple teams.
- Ability to recommend intuitive user journeys / interfaces and proactively evolve product design
- Excellent communication, interpersonal, and organizational skills
- Proactive and communicative to be closely aligned within the Product Management and customer requirements.
- Exposure to business process workflow.
- Start-up work culture mindset.
Salary 12500 inhand 15800 CTC, 2500 allowance,
Job Role
Visiting 15 existing customer and converting from off line to On line per day
Explaining online Best price store app features, benefits, offers
Generating 3 orders per day
Incentive per order and max cap for incentive is 5000/-
Can earn up to 17500 inhand
Location Surroundings of Store like Mehadipatnam, Rajendranagar. Attapur, Falaknuma, Chandrayangutta,old city
Qualification plus2/Graduation
Byke and smart phone must
Must have experience in sales /Marketing
Regards,
Ashok


