Customer Service Representative

We’re Hiring Inside Sales Executive @ Kwikpic

Location: Mumbai/Kolkata

Working model: Hybrid

About us:

Kwikpic is an AI-powered photo-sharing platform based in Mumbai, helping photographers, businesses, and event attendees share memories effortlessly. Kwikpic is revolutionizing image sharing with features like AI face recognition for instant photo sorting, custom business branding, automatic watermarking, and the fastest upload speeds.

Why Join Us?

As a Inside Sales Executive at Kwikpic, you’ll be a trusted partner guiding our users to success. From helping photographers discover powerful AI features to ensuring businesses maximize ROI, you’ll play an important role in driving adoption, retention, and growth.

What You’ll Do

• Lead Generation & Conversion - Identify leads, give demos, and close deals.
• Onboarding - Guide new users through our features and ensure smooth setup.
• Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships.
• Retention & Growth - Work on renewals and upsell to existing customers.
• Feedback - Share customer feedback with Product & Engineering to shape the product roadmap.

What We’re Looking For

• Bachelor’s degree (Business, Communications, or similar preferred).
• 1+ years in Sales, Customer Success, Account Management, or SaaS support.
• Fluency in English and Hindi.
• Strong communication, empathy, and problem-solving skills.
• Experience with CRM/CS tools (HubSpot, Salesforce, Gainsight, etc.).

Salesforce DevOps Engineer

Responsibilities

• Support the design and implement of the DevOps strategy. This includes but is not limited to the CI/CD workflow (Version Control, and automated deployments) ,Sandbox Management , Documenting DevOps releases , Overseeing the Developer Workflow and ensuring Code Reviews take place.
• Work closely with QA, Tech Leads, Senior Devs and Architects to ensure the smooth delivery of build artefacts into Salesforce environments.
• Implement scripts utilising the Salesforce Metadata API and SFDX
• Refine technical user stories as required, articulate clearly the technical solution required to meet a specific DevOps requirement.
• Support the Tech Lead with ensuring best practises are adhered to, providing feedback as required.
• Maintain the development workflow, guide and effectively communicate the workflow to Development teams
• Design, implement, and maintain CI/CD pipelines.
• Automate infrastructure provisioning and configuration management.
• Monitor system performance and troubleshoot issues.
• Ensure security and compliance across all environments.

Required Skills & Experience

• Proficiency in CI/CD tools such as GitHub Actions.
• 5+ years in Salesforce Development
• Strong experience CI/CD technologies, Git (version control), Salesforce Metadata API, SFDX
• Expertise in large-scale integration using SOAP, REST, Streaming (including Lightning Events), and Metadata APIs, facilitating the seamless connection of Salesforce with other systems.
• Excellent technical documentation skills
• Excellent communication skills

Desired Skills

• Comfortable and effective in leading developer, ensuring project success and team cohesion
• Financial Services industry experience

●Experience in working in both agile and waterfall methodologies.

Description

Primary Skills Mobile Automation- Java, Appium, Mobile Automation

Key Responsibilities:

• Design and implement mobile test automation frameworks using Appium and Java.
• Develop, maintain, and execute automated test scripts for Android and iOS platforms.
• Collaborate with developers, QA analysts, and product teams to understand requirements and resolve defects.
• Perform regression, smoke, and functional testing using automated suites.
• Integrate test automation with CI/CD pipelines (e.g., Jenkins, GitLab CI).
• Log, track, and verify software defects using tools like JIRA or similar.
• Continuously improve test processes and suggest enhancements to test automation practices.

Required Skills:

• 2–4 years of hands-on experience in Mobile Automation Testing.
• Strong programming skills in Java.
• Solid experience with Appium for Android and iOS automation.
• Experience working with TestNG, Maven/Gradle, and Git.
• Familiarity with emulators, real devices, and mobile test cloud platforms (e.g., BrowserStack, Sauce Labs).
• Good understanding of mobile application architecture and testing challenges.
• Exposure to REST API testing (using Postman, RestAssured, etc.) is a plus.
• Experience in Agile/Scrum development environments.

● Looking for Immediate to 15 Days of Notice Period candidates.

● Candidate must have understanding of Automation Frameworks, and will be able to explain his previous experience in Framework structure and how it's working.

● Candidate must have hands-on experience in Mobile Test Automation Frameworks using Appium and Java. - Mandatory

● Candidate should have Solid experience with Appium for Android and iOS automation and have also executed automated test scripts for Android and iOS platforms.

● Candidate should be having Experience working with TestNG, Maven/Gradle, and Git.

NOTE :-

Online Assessment ( Internal ) will be given to the candidates where coding questions are also included.

Location: HSR Layout, Bangalore

Work Days: Tuesday to Sunday (Monday weekly off)

About the Company:

Our client is a leading interior design and execution studio based in HSR Layout, Bangalore. The studio specializes in premium residential projects, blending creativity with functionality to deliver beautiful, personalized homes. With a strong focus on design excellence, quality execution, and customer experience, the team is dedicated to transforming living spaces into dream homes.

Role Overview:

We are looking for a Receptionist who will serve as the first point of contact at our studio. This role goes beyond managing the front desk—it is about creating a welcoming and professional experience for clients, visitors, and partners. The right candidate will be warm, approachable, well-spoken, and skilled at handling calls, appointments, and administrative coordination with efficiency.

Key Responsibilities:

• Greet and welcome visitors in a warm, professional manner
• Answer and manage phone calls, emails, and walk-in inquiries
• Maintain a clean, organized, and welcoming reception area
• Schedule and manage client appointments
• Coordinate courier and delivery activities
• Provide basic administrative support to the team as needed

Qualifications:

• Excellent communication skills in English and Hindi.
• Presentable, approachable, and customer-focused personality
• Prior experience as a receptionist/front desk executive preferred
• Strong organizational and multitasking abilities

Job Types: Full-time, Permanent

Work Location: In person

Job Responsibilities:

● Design, test, and build scalable backend python services

● Closely collaborate with marketing and product teams to build innovative, robust, and easy-to-use features that serve.

● Developing high-quality code based on detailed designs that cater to the product requirements.

● Responsible for troubleshooting, testing, and maintaining the core product software and databases to ensure strong optimization and functionality

Required Skills:

● Degree in Computer Science, Software Engineering or equivalent.

● Minimum 3+ years experience in software development.

● Expertise in Python 3.7, Django 2.2+, and REST APIs.

● Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment

● Hands-on, self-starter, capable of working independently

● True love for technology and what you do

● Maniacal attention to detail

Solid knowledge and experience of working in C/C++ programming language

Solid knowledge and experience of working with PCL (Printer Command Language) or IPDS (Intelligent Printer Data Stream)

Solid working knowledge of object oriented principles: Encapsulation, Classes, Inheritance, Code Reuse, Polymorphism, Decoupling

Responsible for technical design of a subsystem

Knows how to apply architecture and design patterns

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

As a Branding and Communication Specialist, you will be responsible for developing and executing strategic branding and communication initiatives to enhance the visibility, reputation, and market positioning of our organization or client. You will play a pivotal role in shaping the brand identity, messaging, and storytelling across various channels to effectively engage target audiences and stakeholders.

Key Responsibilities:

• Brand Strategy Development: Collaborate with internal stakeholders to define and refine brand positioning, values, and messaging strategies. Develop comprehensive brand guidelines to ensure consistency across all communication touchpoints.
• Communication Planning: Develop and execute integrated communication plans that align with the overall brand strategy and business objectives. Identify target audiences, key messages, and optimal channels for reaching and engaging stakeholders.
• Content Creation and Management: Create compelling and relevant content for various communication channels, including websites, social media, blogs, press releases, and marketing collateral. Develop storytelling narratives that resonate with target audiences and reinforce brand messaging.
• Collaboration and Coordination: Collaborate closely with cross-functional teams, including marketing, digital, and creative teams, to ensure alignment and synergy across branding and PR efforts. Coordinate PR activities with marketing campaigns and initiatives for maximum impact.

Job Description-

Backend Developer- Senior

Experience - 3-6 years

Location: Pune/Kota

Minimum Qualifications:

- BE/B.Tech or ME/M.Tech in Computer Science.

- Must have “Can Do Attitude” towards work

- Must have work exp of 3-6 years

- Must have programming exp of 1-2 years in any of Python/Golang/Java languages

- Must have worked in product based company

- Ready to work in a startup and adaptable to a dynamic environment

- Ready to accept ad-hoc requirements and track them till they get implemented

- Ready to learn new technologies like Andriod, Angular, etc.

- Good at HTTP basics, OOPs concepts, data structures, algorithms, networking and

security aspects

- Ability to write clean code and maintain it

- Good at SQL/No-SQL databases

Preferred Qualifications:

- Experience in any good product based startup

- Experience in working with the team and managing a small team of 2-5 associates

- Experience in being a mentor for co-developers

- Experience in design/developing scalable systems.

- Experience in public cloud platforms services/APIs of AWS, Google Cloud, etc.

- Experience in data engineering

- Experience in SOA/Microservice architecture development

Responsibilities:

- Design and develop scalable services and APIs in Python/Golang

- Always maintain the services secure

- Should optimize APIs for mobile data and apps

- Use off-the-shelf and state-of-the-art services for faster development of product

- Guide team members with designs

- Take the end to end ownership of features and resolve customer issues on priority

- Mentor/guide/monitor junior developer

- Expertise Android/Angular to the required extent and guide app developers while

designing APIs

Opportunities in the role:

- LearnAngular, Python, Node.js, Golang, ELK stack, MEAN/MERN

- Work on AWS, Azure, Google Cloud Platform

- Work on databases like RDS, MongoDB, Big Table & DynamoDB, Redis, Aerospike

- Experience with SQL/ NoSQL Databases (RDS, DynamoDB, Google Datastore, Redis)

- Experience with ELK stack.

- Fast prototyping of proof-of concept features/application based on a brief

- Work on data engineering