Customer Service Representative

Role Description

This is a full-time remote position for a Digital Marketer. The Digital Marketer will be responsible for developing and implementing online marketing strategies, managing social media accounts, analyzing digital campaigns, generating leads, and optimizing web traffic and user engagement. Daily responsibilities include planning and executing digital marketing campaigns, creating content for social channels, monitoring analytics, and driving growth through innovative marketing approaches.

Qualifications

• Expertise in Digital Marketing, including planning and executing online marketing strategies
• Proficiency in Social Media Marketing and Lead Generation techniques
• Experience in Web Analytics and data-driven decision-making
• Strong skills in Marketing with a focus on developing campaigns to drive business growth
• Excellent written and verbal communication abilities
• Ability to work independently in a remote environment and meet deadlines
• Familiarity with marketing tools like Google Analytics, email marketing platforms, or SEO tools is a plus
• Proven experience in the digital marketing field, and a degree in Marketing, Communication, or related field is preferred

Kindly fill tis Google Form - https://forms.gle/ruYYyeXHf73CCh4A6

Strong UX Design Leadership Profile

Mandatory (Experience) : Must have 10+ YOE in UX / Experience Design with significant exposure to leading large-scale design projects and teams (Can consider 8+ YOE for candidates from Top Products with fast career growth)

Mandatory (Experience 2) : Must have hands-on experience across the end-to-end UX lifecycle (research → ideation → design → testing → delivery → optimization)

Mandatory (Skill 1) : Must have strong expertise in user research, usability testing, and translating insights into design decisions

Mandatory (Skill 2) : Must have strong understanding of UX methodologies (Design Thinking, Agile, Lean UX, Design Sprints)

Mandatory (Skill 3) : Must have experience in designing complex user journeys, interactions, and scalable digital experiences

Mandatory (Leadership) : Must have experience leading and mentoring UX teams, building team capabilities, and driving design quality

Mandatory (Current Designation) - Current designation must be Lead or above (For Top Product companies)

Mandatory (Stakeholder Mgmt) : Must have strong experience in client/stakeholder management, cross-functional collaboration (PMs, engineers, business teams), and leading design workshops

Mandatory (Portfolio) : Must have a strong portfolio showcasing UX thinking, research-backed design, and complex problem-solving

Mandatory (Education) : Design Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Mandatory (Company) : Product based companies (B2C highly preferred)

Mandatory (Exclusion - No Poach): Candidate must NOT be from the following companies - Publicis Groupe and all subsidiaries (Publicis Worldwide, Leo Burnett, Saatchi & Saatchi, BBH, MullenLowe, Digitas, Razorfish, Publicis Sapient, Starcom, Zenith, Spark Foundry, Performics, Epsilon, CitrusAd, Profitero, Publicis Health, Saatchi & Saatchi Wellness, Digitas Health, Publicis India, Publicis Sapient India, Leo Burnett India, Saatchi & Saatchi India, Digitas India, Starcom India, Zenith India) and YUJ Designs

Skill Required

          Technical

• ●  The suitable candidate shall have most of the following knowledge /skills/experience:

• ●  Clear fundamentals of Analog and Digital Electronics. Knowledge of Full Hardware

• Design Life Cycle.

• ●  Knowledge of Circuit Simulation (PSPICE, NI Multisim, etc).

• ●  Hand- On experience with HW designing rules, PCB Layout in Cadsoft Eagle/Altium Designer etc.

• ●  Should have knowledge & experience with designing & developing 8/16 bit Microcontroller based close loop control systems and Arduino Platform.

• ●  Circuit building and Circuit Analysis Skills.

• ●  Component Data Sheet analysis skills.

• ●  Project Requirement Analysis Protocols/Ethernet, Wi-Fi, USB, Serial interfaces(SPI, I2C, RS485, RS422, RS232).

• ●  Hands-on experience in utilizing test equipment like DMM, Oscilloscopes, Logic Analyzers, Function/Signal generator/Solder Station (SMD/DIP).

• ●  Knowledge about Board Bring Up process.

• ●  Testing (Integration testing, protocol/Driver testing, etc.).

• ●  Experience in Embedded C programming and embedded system integration and can develop test cases for the same.

• ●  Knowledge of IoT Open Source Programming / Development.

• ●  Candidate will be responsible for research & development of M2M/IoT products.

• ●  Candidate will be responsible for end-to-end embedded system integration.

   

• Others

  Abilities on the following shall be of added advantage:

• ●  Component Procurement

• ●  Vendor Interaction

• ●  Tools Management

• ●  Costing and resource estimation

• ●  Team management, Good Communication Skills, Pleasant Personality, Positive Attitude & Highly Creative

•  

• Decision level
  Contributory: Makes major contribution to decision or policy judgment on Technical matters of IoT/ M2M Projects, Vending Machines

  Demonstrate (Key competencies)

  Healthy knowledge of most of the following:

• ●  Embedded C

• ●  8/16 bit Microcontrollers

• ●  Atmel Studio/ Arduino IDE

• ●  Schematic / PCB layout design in Cadsoft Eagle / Altium Designer (SMD/DIP)

• ●  Hands-on experience on Test equipment and solder stations (SMD/DIP)

• ●  M2M / IoT based development

 Should have good knowledge of OOPS Concept, Web application concepts, Architecture and Cloud/Infra.

 Must have hands-on experience on Asp.net Core MVC.

 SQL Server with Entity Framework

 Web API

 Should be ready to learn new Technical languages and explore.

 Good communication skills will be an added advantage.

 Must be logically sound.

 Should be an active team player.

 Good verbal and written communication will be an added advantage.  Must have worked in a team.

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile

Requirements:

• Should have work experience in design, development, Code, and Unit Test web and desktop-based applications written in. Net framework starting from 4 x and above.
• Should have a good understanding of web servers such as IIS and Front-end such as HTML's and Razor based engines.
• Strong coding experience and thorough understanding of programming languages such as C#, VB. NET, ASP. Net, ADO. Net, jQuery, JavaScript, Traditional Web Services, WPF, Web API, and other Scripting languages such as pythons.
• Must have exp. into WPF and C#

a. Expert in Core PHP & OOP Concepts

b. Medium in Mysql DB

c. Expert in HTML & JS/Jquery

d. Knowledge on CSS id preferred

e. Experience on any one of the MVC framework is mandatory