Cutshort logo
undefined logo
Customer Service Representative
Customer Service Representative
undefined's logo

Customer Service Representative

Agency job
3 - 7 yrs
₹50L - ₹65L / yr
Remote, Virginia Beach USA
Skills
Customer Support
Customer Relationship Management (CRM)
Customer Service
Office administration
Customer Success

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


Customer Service Representative Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

Similar jobs

Hyderabad
1 - 3 yrs
₹3L - ₹6L / yr
New business development

Job Title: Business Development Executive - Staffing Services & Client Relationship Management

Location: [Hyderabad]- Work from office

Employment Type: Full-time

Job Summary:

We are seeking a dynamic Business Development Executive to drive growth in staffing services and maintain strong client relationships. You will identify new business opportunities, close deals, and ensure client satisfaction.

Key Responsibilities:

  • Identify and develop new clients for staffing services.
  • Maintain strong client relationships and address their staffing needs.
  • Generate leads through networking, cold calling, and online platforms.
  • Present proposals, negotiate terms, and close deals.
  • Collaborate with the recruitment team to meet client expectations.
  • Monitor client satisfaction and resolve issues promptly.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or related field.
  • Proven experience in business development or sales, preferably in staffing.
  • Strong communication, negotiation, and problem-solving skills.
  • Ability to meet and exceed sales targets.

What We Offer:

  • Competitive salary and incentives.
  • Growth and development opportunities.


Read more
Fieldproxy
at Fieldproxy
2 recruiters
Swaroop Vijayakumar
Posted by Swaroop Vijayakumar
Chennai
2 - 5 yrs
₹5L - ₹15L / yr
webpack
skill iconRedux/Flux
skill iconReact.js
skill iconJavascript

We are looking for a skilled react.js developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.

 

React.js Developer Responsibilities:

  1. Reviewing application requirements and interface designs.
  2. Identifying web-based user interactions.
  3. Developing and implementing highly responsive user interface components using react concepts.
  4. Writing application interface codes using JavaScript following react.js workflows.
  5. Troubleshooting interface software and debugging application codes.
  6. Developing and implementing front-end architecture to support user interface concepts.
  7. Monitoring and improving front-end performance.
  8. Documenting application changes and developing updates.

 

React.js Developer Requirements:

  1. Previous experience working as a react.js developer.
  2. In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
  3. Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
  4. Experience with user interface design.
  5. Experience with browser-based debugging and performance testing software.
  6. Excellent troubleshooting skills.
  7. Good project management skills.

 

Read more
Remote only
4 - 8 yrs
₹4L - ₹8L / yr
Communication Skills
Sales
Training and Development
Analyze day-to-day needs for training in the sales team.
● Create training curricula and estimate the timeline required to create them.
● Develop material required for training for example outline, handouts,
etc.
● Conduct training sessions for new and current sales personnel.
● Develop new approaches and techniques for making improvements
in training programs.
● Collect feedback from trainees and identify the issues they had
during the process.
● Generate results and measure the performance of trainees after the
session.
● Coordinate with the Sales Manager.
● Maintain and update records of training material.
● Stay up-to-date with the latest market trends and demands of a
corporate sales environment.
● Maintaining required data (onboarding to deployment)
● Collaborate with management to identify company training needs.
● Define and explain KPI and KRA.
● Develop monitoring systems to ensure that all employees are
performing job responsibilities
according to training.
● Train for internal CRM and sales tools.
● Monitor and evaluate the training program’s effectiveness, success and
ROI periodically, prepares a report on them

EXPERIENCE/CHARACTERISTIC

● Experience: 1 or 2 years as a Sales Trainer in the BPO sector
● Candidate should have experience in training new employees and
supporting experienced employees to improve their performance
● Excellent organizational skills
● Solid communication and presentation abilities
Read more
FinTech
FinTech
Agency job
via UpgradRekrut by Munmun Biswas
Remote only
2 - 3 yrs
₹8L - ₹10L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
API
JSON
+2 more

We need candidates to join immediately to 15days

Salary: Upto 10 LPA

Industry: Fintech

 

Roles and Responsibilities:

  • 2-3 years of Android development experience.
  • Kotlin, Android SDK, Java
  • Rest API, JSON, XML, Retrofit
  • MVVM
  • SQLite, Room, Offline storage, Encryption
  • Google APIs, Maps, Navigation, Google Play Optimization
  • Live Data, Dagger, Co-Routines, Multithreading
  • Memory management and optimizations using Data Structures and Algorithms
  • Espresso, JUnit, kotlin, work manager, Co-Routines,, data structure, multithreading.
Read more
Opt IT Technologies
at Opt IT Technologies
1 recruiter
Satish Narule
Posted by Satish Narule
Remote, Bengaluru (Bangalore)
2 - 8 yrs
₹5L - ₹15L / yr
skill iconKubernetes
DevOps
Ansible
skill iconDocker
skill iconAmazon Web Services (AWS)
+4 more

Hands on Experience with Linux administration

Experience using Python or Shell scripting (for Automation) 

Hands-on experience with Implementation of CI/CD Processes 

Experience working  with one cloud platforms (AWS or Azure or Google) 

Experience working with configuration management tools such as Ansible & Chef 

Experience working with  Containerization tool Docker.

Experience working with Container Orchestration tool Kubernetes.

Experience in source Control Management including SVN and/or Bitbucket

& GitHub

Experience with setup & management of monitoring tools like Nagios, Sensu & Prometheus or any other popular tools 

Hands-on experience in Linux, Scripting Language & AWS is mandatory

Troubleshoot and Triage development, Production issues

Read more
Y - Axis Overseas Career
Kulkarni Vaishali
Posted by Kulkarni Vaishali
hyderabad
2 - 8 yrs
₹1L - ₹3.5L / yr
Sourcing
Recruitment

We are currently looking for Senior Recruiters & Recruitment Executives for our Job Search Services department.

Responsibilities:
 

  • Research, register and apply for jobs available overseas, as per the client's requirement.
  • Develop and implement a search strategy that includes recruitment agencies, employer websites, job boards and social networks.
  • Understand the client's profile and suggest the availability of jobs as per their requirement.
  • Review resumes and credentials for appropriateness of skills, experience and knowledge.
  • Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, recruitment agencies & directly company's website.
  • Ability to interact with the clients on call and email on their job search services.
  • Coordinate responses and interview schedules with clients, as needed.
Read more
Crewscale
at Crewscale
6 recruiters
Mukund Sagar
Posted by Mukund Sagar
Remote only
2 - 10 yrs
₹10L - ₹40L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Java, Springboot, Microservices, Webservices, Distributed systems, E-commerce is preferred (Open to hire from other domains aswell)
Read more
Fragma Data Systems
Remote, Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹7L / yr
IT Recruiter
IT Recruitment
Tech Recruitment
Technical Recruiter
Technical Recruitment
+8 more
Responsibilities
Write and post technical job descriptions
Source potential candidates on different platforms, like Naukri, cut short, LinkedIn
Parse specialized skills and qualifications to screen IT resumes
Perform pre-screening calls to analyze applicants’ abilities
Interview candidates combining various methods (e.g. structured interviews, technical assessments, and behavioral questions)
Coordinate with IT team leaders to forecast department goals and hiring needs
Craft and send personalized recruiting emails with current job openings to passive candidates
Participate in tech conferences and meetups to network with IT professionals
Compose job offer letters
Onboard new hires
Promote the company’s reputation as a great place to work
Conduct job and task analyses to document job duties and requirements
Read more
VanityCask
at VanityCask
1 recruiter
Shachi Nelli
Posted by Shachi Nelli
Mumbai
2 - 4 yrs
₹4L - ₹5L / yr
skill iconRuby on Rails (ROR)
skill iconJavascript
MySQL
skill iconMongoDB
Job Description We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works. Therefore, a good understanding of front-end technologies is necessary as well. Responsibilities • Design, build, and maintain efficient, reusable, and reliable Ruby code • Identify bottlenecks and bugs, and devise solutions to these problems • Help maintain code quality, organization and automatization • Develop new user-facing features • Ensure the technical feasibility of UI/UX designs • Optimize application for maximum speed and scalability • Assure that all user input is validated before submitting to back-end Skills and Qualifications • Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque • Good understanding of the syntax of Ruby and its nuances • Solid understanding of object-oriented programming • Ability to integrate multiple data sources and databases into one system • Able to implement automated testing platforms and unit tests • Proficient understanding of web markup, including HTML5, CSS3 • Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery • Good understanding of asynchronous request handling, partial page updates, and AJAX • Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Photoshop is a plus. • Proficient understanding of cross-browser compatibility issues and ways to work around them. • Proficient understanding of code versioning tools, such as Git • Good understanding of SEO principles and ensuring that application will adhere to them.
Read more
Profectus Analytics Pvt. Ltd.
Ankit Agarwal
Posted by Ankit Agarwal
Bengaluru (Bangalore)
5 - 10 yrs
₹12L - ₹20L / yr
DevOps
skill iconJenkins
Continuous Integration
Linux/Unix
skill iconMongoDB
+3 more
Requirement: • Hands on complete Design / Implementation of CI/CD Processes with Git • Hands-on in-depth knowledge of GCP like VPNs, VPCs, Storage, Tagging and monitoring, alerting of resources • Experience in development of access control lists • Hands on experience in containerization (Docker, Kubernetes) • Experience in with automation using any scripting language • Hands on experience in configure and manage data sources like MySQL, Mongo, Elasticsearch, Redis, Cassandra, Hadoop, etc. • Experience in monitoring services via tools such as Graylog, Syslog, NewRelic, Prometheus, Nagios, etc. Roles & Responsibilities: • Architecting, designing, implementing and supporting of projects using cloud technologies • Production support responsibilities for software and infrastructure fixes • Day to day operational support of continuous integration, release and source control tooling • Work with software, infrastructure, network engineers and DBAs to solve productivity challenges, drive efficiency, automate and streamline environment builds • Co-own monitoring & alert configuration to detect, triage and resolve issues quickly • Build tools to enhance production triage and improve time to detect issues You must be: • A team player who likes to work hard and play harder, have excellent interpersonal, organizational and time-management skills. • Able to think strategically and analytically to effectively complete assigned work within given timelines. • Someone who possesses excellent written and oral communication skills and have an attention to detail • A person with an ability to multi-task on multiple projects and tasks at the same time • A person who gives importance to attention to detail and be highly organized • Positive and upbeat with the ability to learn quickly • Be able to laugh. At others and most importantly at yourself. Need a sense of humor. You can expect: • A fast-paced, high-growth startup environment where you will gain a career and not just a job. • The company to invest in your personal and professional development. We support your ongoing education and training by reimbursing you for relevant educational courses. • An open office culture, no cabins or cubicles and a place that is looking for your input to help us grow • The support of your teammates to always do better. Own it and win together! • Exposure of International Retail market. Learn about a high growth industry and build critical skill-sets. • Excellent employee referral program. Refer your friends, work with your friends and be awarded for it. • Work along with smart, creative and energetic team who truly believe in ‘working hard and partying harder!’ Educational Requirement: • UG - B.Tech/B.E. – Computer Science/ IT or equivalent • PG - M.Tech - Computer Science/ IT, MCA – Computers or equivalent
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos