We are looking for candidates with the below experience.
- Mandatory experience on any of
a) Cylance Protect and Optics
b) Crowdstrike Falcon Insight
c) Sentinel One ActiveEDR
d) Carbon Black EDR
- Hands-on experience in security incident response lifecycle and its phases
- Should have experience in L1 and L2 in EDR
- Hands-on experience in event and log analysis on Windows endpoints
- Overall experience: 3-7 years, Relevant experience: 2+ years
Please note : Candidate should have experience in the below skills must :
- EDR Experience
- EDR Product Worked on and which level of support they are working on
- Incident Response
- Malware Analysis
- Flexible for shifts

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Duties and responsibilities
● Improve organic search results for desktop and mobile sites on all major search engines
● Provide SEO analysis and recommendations in coordination with elements and structure
of websites and web
● Provide recommendations and execute strategies for content development in
coordination with SEO goals – general and keyword specific
● Administer search engine programs (XML sitemaps, Google Analytics, webmaster tools)
for purposes of diagnostic reporting on client projects
● Promote both off-page and on-page activities and also the interactions that build ranking,
profile and traffic
● Analyse and understand web analytics dashboards and draw inferences which helps to
attain the business goals
● Monitor and evaluate search results and search performance across the major search
channels, need to have good knowledge in current search trends
● Communication to team and management on project development, timelines, and results
● Work closely with the other team members to meet client goals
Experiences (1 - 3 years)
● Proficiency in Google sheet, MS Excel, PowerPoint, and Word
● Experience with website analysis using a variety of analytics tools including Google
Analytics as well as internal reporting tool
● Experience working with popular keyword tools for SEO
● Any Graduate with relevant experience.
● Basic knowledge in HTML Coding will be an added advantage
Skills and Expertise
● Basic SEM knowledge
● Basic HTML Coding
● Good Analytical Mind and Skills
● Keywords Strategy
● Tracking and Analysing
● Creating Reports (Google Sheet/ Microsoft 360)
● Good communication skills
Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.
We’re industry agnostic and have significant global exposure.
As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.
The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.
What You’ll Do:
- Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
- Gain access and establish relationships with key executives, C-level leaders and decision makers.
- Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
- Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
- Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
- Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
- Prospect into your assigned accounts to discover and develop opportunities.
- Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
- You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
- Own a revenue quota basis your region, also being able to build your own pipeline through your own network.
- Requirements:
- True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
- Able to excel in a fast-paced work environment without direct daily supervision.
- Excellent interpersonal, communications, presentation, and organizational skills.
- Strong aptitude and problem-solving skill.
- Documented success selling to multiple levels of decision makers in large accounts.
- Willing to travel throughout the assigned region
- Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
- An existing network of customer contacts & partners within the enterprise contact center market is a plus.
- Bachelor’s degree from accredited college or university is preferred.
Summary of Role
Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.
Responsibilities
- Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
- Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
- Demonstrate a strong understanding of Agile / Lean UX methodologies
- Prioritize backlog effectively; communicate clear timelines and status updates at all levels
- Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
- Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends
Must Have Background for this Role:
- Bachelor's degree preferably from tier 1/ tier 2 design school.
- Outstanding user experience design portfolio
- Bachelors degree in human factors, psychology, user experience design or related degree
- Some experience in user experience design, interaction design or human factors
- Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
- Experience with observational research and usability testing
- Graduate degree in user experience design, human factors, interaction design or related discipline.
- Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
- Experience with design trends, benchmarking, forecasting and concept creation
- Experience with project planning, scoping and execution in a phase-gate and/or agile environment
Required Skills for this Role:
- Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
- Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
- Conducts user research to understand user needs, mental models and working contexts
- Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
- Has real-world experience in managing projects & stakeholders
- Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication
*hands on exp on 2012 R2/R3
*SSRS reporting
*application integration framework
*X++,X++ advanced
*Knowledge of .net and D365 will be added advantage
Come Dive In
The DevOps Engineer will execute the tools and processes to enable DevOps.
Engage in and improve the whole lifecycle of services from inception and design through deployment, operation, and refinement to efficiently deliver high-quality solutions. The candidate should bridge the gap between Development and Operational teams, working with the development teams to meet acceptance criteria and gather and document the requirements. Candidates should be able to work in fast-paced,
multi-disciplinary environments.
As An DevOps Engineer, You Will
● Work in a dynamic, agile team environment developing excellent new applications.
● Participate in design decisions, including new technology research and prototyping
● Collaborate closely with other AWS engineers and architects, cloud engineers, support teams, and other stakeholders
● Promote great Kubernetes and AWS platform design and quality
● Innovate new ideas to evolve our applications and processes
● Continuously analyzing and evaluating our systems, products, and methods for potential improvements.
Mandatory Skills:
● Experience on Linux based infrastructure
● Experience in ECS - Amazon services*
● Should have hands-on containerized Services
● Must know about AWS CI/CD pipeline.
● Must know DevOps concepts and Agile principles
● Knowledge of Git, Docker, and Jenkins
● Knowledge of Infrastructure as Code.
● Experience in using Automation Tools
● Must have experience in Test Driven Development environment setup.
● Working knowledge of Docker and Kubernetes
We recognize that asking you to give 100% of yourself daily requires us to show you the love.
PERKS: what can we offer you?
● Bi-Yearly performance audits and appraisals
● The flexibility of working days/hours
● 5 working days/week (Mon to Fri) and added payout for working Saturday
● Recognition and Appreciation
● A plethora of industry exposure and self-growth opportunities
Visit our site: www.cedcoss.com
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Selecting appropriate Cloud services to design and deploy an application based on given requirements
- Migrating complex, multi-tier applications on Cloud Platforms
- Designing and deploying enterprise-wide scalable operations on Cloud Platforms
- Implementing cost-control strategies
- Developing and maintain the CI/ CD pipeline for the assigned projects
- Conducting code reviews, and make technical contributions to product architecture
- Getting involved in solving bugs and delivering small features
- Fostering technical decision making on the team, but taking final decisions when necessary
- Understanding engineering metrics and seeking to improve them
- Understanding the requirements from the Product team, plan and execute.
What you need to have:
- Expert in designing Software and System architecture.
- Must have knowledge of Python (PHP knowledge is a plus) and related tools.
- Must understand MySQL queries and optimization.
- Must be able to build high performance teams.
- Must have worked with similar technologies: redis, docker, AWS, elasticsearch.
- Must know about microservice architectures and CI/ CD pipelines.
- Must be great at planning, researching and communicating.
- Must have a good understanding of application metrics.
About Graphene
Graphene is a Singapore Head quartered AI company which has been recognized as Singapore’s Best Start Up By Switzerland’s Seedstarsworld, and also been awarded as best AI platform for healthcare in Vivatech Paris. Graphene India is also a member of the exclusive NASSCOM Deeptech club. We are
developing an AI platform which is disrupting and replacing traditional Market Research with unbiased insights with a focus on healthcare, consumer goods and financial services.
Graphene was founded by Corporate leaders from Microsoft and P&G and works closely with the Singapore Government & Universities in creating cutting edge technology which is gaining traction with many Fortune 500 companies in India, Asia and USA.
Graphene’s culture is grounded in delivering customer delight by recruiting high potential talent and providing an intense learning and collaborative atmosphere, with many ex-employees now hired by large companies across the world.
Graphene has a 6-year track record of delivering financially sustainable growth and is one of the rare start-ups which is self-funded and is yet profitable and debt free. We have already created a strong bench strength of Singaporean leaders and are recruiting and grooming more talent with a focus on our US expansion.
Job title: Cloud Admin Responsibilities and Duties
Cloud Systems Administrator position responsibilities includes:
- Configure and fine tune cloud infrastructure
- Install and configure virtual cloud
- Support cloud servers including security configurations, patching, and
- Establish Virtual Private Networks (VPNs) to customer
- Develop scripts for automating client/server
- Monitoring, automating processes & recovery
- SQL server and noSQL dB configuration, maintenance and administration
- Network admin and configuration
Qualifications and Skills:
- Engineering degree in Computer Science or equivalent
- Minimum of 4 years with Linux/Windows server administration
- Proficient with MS SQL Server administration, Cosmos DB
- Experience with supporting application and database servers
- Strong experience with IIS, other web servers
- Strong experience with Security – Identity, Access Control and Data Protection
- Strong experience with Microsoft Azure
- DevOps skills – Automated build and release management experience
- Resource and Cost Optimization
- Experience with Docker and Kubernetes. Certifications like CKAD a plus
- Certification on Azure Administration (AZ – 104) a plus
General Attributes
- Should have the passion to work for the organization thereby growing with the
- A good team player as well as be able to contribute individually as and when
- Should be able to mentor juniors if any need
- Should be able to learn any new technology if the project
- Leadership Capability, Self-motivated, highly collaborative, working through uncertainties and unknowns, Exceptional analytical and problem-solving skills, Getting things done, Continuous learning
- Convert design to Angular 5 components.
- Must have good experience in UI Developer + Angular.
- In-hand experience on UI Developer, Discovery, Angular, Brand and platform exploration, Styleguide, Proof of concept, Design production, Usability testing.
- Use SCSS as the CSS macroprocessor.
- Integrate the Angular services with APIs from the backend team.
- Test your screens using a tool for all browsers and resolution compatibility.
- Handle and track tasks assigned using Agile methodology.
- Strong commitment towards quality and schedule.
- Cross team coordination.
- Implement UI development best practices to write optimized and non-buggy code.
- Work in Agile environment with sprint releases ranging from 2 to 4 weeks.
- Feasibility study of requirement and suggest multiple approaches for a problem after sufficient RnD.
- Keep abreast with trending recent UI tools, technologies, plugins and software in the industry.
- Roll-up your sleeves attitude to get things done.
Only a solid grounding in computer engineering, Unix, data structures and algorithms would enable you to meet this challenge. 7+ years of experience architecting, developing, releasing, and maintaining large-scale big data platforms on AWS or GCP Understanding of how Big Data tech and NoSQL stores like MongoDB, HBase/HDFS, ElasticSearch synergize to power applications in analytics, AI and knowledge graphs Understandingof how data processing models, data location patterns, disk IO, network IO, shuffling affect large scale text processing - feature extraction, searching etc Expertise with a variety of data processing systems, including streaming, event, and batch (Spark, Hadoop/MapReduce) 5+ years proficiency in configuring and deploying applications on Linux-based systems 5+ years of experience Spark - especially Pyspark for transforming large non-structured text data, creating highly optimized pipelines Experience with RDBMS, ETL techniques and frameworks (Sqoop, Flume) and big data querying tools (Pig, Hive) Stickler of world class best practices, uncompromising on the quality of engineering, understand standards and reference architectures and deep in Unix philosophy with appreciation of big data design patterns, orthogonal code design and functional computation models |








