
We are looking for candidates with the below experience.
- Mandatory experience on any of
a) Cylance Protect and Optics
b) Crowdstrike Falcon Insight
c) Sentinel One ActiveEDR
d) Carbon Black EDR
- Hands-on experience in security incident response lifecycle and its phases
- Should have experience in L1 and L2 in EDR
- Hands-on experience in event and log analysis on Windows endpoints
- Overall experience: 3-7 years, Relevant experience: 2+ years
Please note : Candidate should have experience in the below skills must :
- EDR Experience
- EDR Product Worked on and which level of support they are working on
- Incident Response
- Malware Analysis
- Flexible for shifts

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Job Purpose
• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling
portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all
guidelines and regulatory requirements are followed.
• Ensuring that customers get world-class services and their needs are understood and met through
financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the
Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters consistently met by the team of VRMs.
• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set
Job Responsibilities(JR) : 6 – 8 Areas
Business Achievement and Development for VRM & Team
• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams
• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.
o Meet value target for Liability Balances of the customers
o Ensure quality of sourcing is maintained and depletion rates are controlled.
o Ensure that Salary credits reach or exceed the expect Salary Credit targets
• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.
• Also, Team Manager has to ensure seamless servicing of customers.
• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.
• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)
• Ensure that there is cross sell to the customer on asset products as offered by the Bank.
• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.
• Income to be generated at a customer level.
• Ensure that cross sell targets on Third Party Products is met for the Unit
• Ensure Staff are trained on product knowledge and requisite certifications
• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.
• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same
• Managing and monitoring performance of all the sales resources
o Productivity of Liability and Non Liability sales staff
• Attrition control of customers
o Includes persuading the customer to continue and if required renew FD’s
§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
o Ensure that the marketing analytics list on possible attrite, is called and retained
• Ensure that there is no revenue leakage
Customer Service / Customer engagement
• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation
of the interaction plan.
• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined
objectives for customer contacts.
• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /
needs. This is measured iva call evaluations and Sup
Reviews
• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.
• Ensure VRMs make regular contact with customers for service as well as business updates.
• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT
o Monitor all complaints received and ensure that they are closed within TAT
o Improve customer communication on closures
o Check with customers if the process of complaint has been managed well
o Ensure no escalations happen
o Preventive complaint management
o Asking for feedback from customers, who are not complaining
o Discussing with staff the importance of getting feedback from customers on a regular basis
• Periodic review of customer base i.e. Contactibility,
Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve
the product penetration & profitability of the customer to become a Primary Banker for the customer.
• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.
• Monitoring implementation of Sales Process.
Business Generation / Sales Tracking
• Track business generation and income for each VRM in the team on a daily basis, and take due steps.
• Review leads generated by each VRM and ensure real time lead status availability.
• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.
• Tracking and highlighting possible customer issues on account of improper lead management.
Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.
• Check profiling done by the VRM to ascertain effectiveness.
• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.
• Demonstrate “how”.
• 220 Sup Reviews per month
Operations
• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.
o Lead file maintained by VRMs
o Requests captured by VRMs
o CRM Interaction
• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.
• Handling queries of VRMs on floor and provide resolution.
• Ensure timely responses to customers through call out/ e-mail as applicable.
• Handle 1st level escalations and ensure satisfactory resolution to the grievances.
• Ensure judicious utilization of financial and non- financial authority.
• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.
Audit and Service Quality
• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management
• Monthly / Periodic Verification of Auditable items.
• Review of CRM Interactions & Lead Quality
MIS - Reporting and Analysis :
• Ensure timely and accurate updates of all portfolio
performance parameters.
• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.
Staff Management
• Ensure that all VRMs are adequately trained on the
Products of the bank and sales process
• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)
• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance
• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.
• Ensure that all VRMs are sent for class room training on a regular basis
• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.


It is a platform to build organizational capability in line with the business
objectives of the organization, driven by global industry Professionals.
It works with leadership at enterprises to identify the gaps in skills in existing employees and develops Live Programs and delivers these programs through its Global Network of Industry Professionals.
Who we are
It has been started a team of Mckinsey/ISB alums and life-long passionate teachers, who believe that “Knowledge acquired by Professionals through years of hard work is a treasure chest,
which can help professionals shape their careers and help companies create rockstars from their existing workforce”.
We are a Series A funded startup backed by Amazing Investors like Y Combinator, GSV Ventures, and Matrix Partners.
What will you do
● Work as part of a small team, which will include AntWak tech team of React Native developers, a project manager, QA professional, and a designer to build React Native iOS / Android application
● Architect, build and maintain excellent React Native applications with clean code.
● Implement pixel perfect UI's that match designs.
● Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
● Integrate third-party API's.
● Write unit and integration tests and work with native modules when required.
● Release applications to IOS and Google Play stores.
● Complete one or two week sprints and participate in sprint retrospectives and daily standups.
● Assist with building estimates.
What skills do you need?
● 2+ years of professional experience working with React Native.
● 4+ years of professional software development experience.
● Experience working with Swift, Objective C, and Java a plus but not required.
● Meaningful experience working on large, complex systems.
● An understanding of React Native best practices and a commitment to following them.
● Ability to work through new and difficult React Native issues and contribute to libraries as needed.
● Ability to create and maintain continuous integration and delivery of React Native applications.
● Should have good experience of REST API and graphQL integration
● Should have experience of working in Redux-React based environment
● Best to have working experience of NEXT Js and React with Typescript.
● You’re passionate about software development.You’re constantly striving to learn new things and improve. You follow industry news, regularly thinker with new technologies, and read books and blogs to keep your skills current.
Why you will love to work with us
We’re a medium-sized tech team that’s growing fast, so everyone that joins has a direct impact on the
direction and success of the company. Today’s hires will be tomorrow’s leaders. We strive for an open, flat, collaborative, work-hard play-hard environment.We offer competitive compensation with health insurance.

Responsibilities:
- Collaborate with cross-functional teams to define, design, and ship new features.
- Develop high-quality software solutions in C#/.NET according to technical specifications.
- Participate in code reviews and provide constructive feedback to peers.
- Debug, troubleshoot, and resolve software defects to ensure optimal performance.
- Assist in the maintenance and enhancement of existing software applications.
- Stay up-to-date with the latest .NET technologies and industry trends.
- Document software features, technical specifications, and implementation details.
- Contribute to the continuous improvement of development processes and best practices.
- Communicate effectively with team members and stakeholders to ensure project success.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field.
- Minimum 1 year of professional experience in software development using C# and the .NET framework.
- Solid understanding of object-oriented programming principles and design patterns.
- Proficiency in Microsoft technologies such as ASP.NET, MVC, and Entity Framework.
- Experience with front-end development technologies like HTML, CSS, JavaScript, and jQuery.
- Familiarity with relational databases (e.g., SQL Server) and SQL queries.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Excellent verbal and written communication skills.
- Demonstrated willingness to learn and adapt to new technologies and methodologies.
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Do you have excellent tech knowledge, have worked a little and wish to take your career in a new direction, then this role is for you.
Founded in 2014, this company aims to enhance the quality of life and make it easier for women across the country. Recommended by best of doctors, their products are available across wellness stores and e-commerce.
- Understanding the business goals, what the product offers, the platform for communication and accordingly creating copy that can help drive maximum conversions.
- Measuring performance of the copy at every step to ensure business objectives are met.
- Researching about the brand, competition, and category and creating a communication plan for the brand in line with the brand values.
- Ensuring consistent brand voice across all brand channels and pieces of communication
- Understanding the platform for communication and creating copy that works for the platform.
- Measuring content for performance and conversion.
- Monitoring web traffic and engagement (e.g. conversions and bounce rates) basis content created.
- Coordinating and collaborating with marketing and design teams to ensure high quality output.
- Follow industry-related news and generate ideas around trending topics.
- Reviewing and updating published content as needed, identifying gaps and making recommendations accordingly
What you need to have:
- Any Graduation
- Being highly creative and imaginative
- Having good written and interpersonal skills
- Working well in a team
- Ability to work under pressure and manage deadlines
- Having an eye for detail
- Having an interest in new advertising trends and techniques
Essential Skills:
- 8 years experience delivering highly available web/mobile applications including 1-3 years as Senior/Lead developer. Prior experience in retail domain is a plus
- 3 years of experience working with distributed teams
- Deep knowledge of UI Libraries / Frameworks, API (REST), API Management and building scalable and high performance Web APIs
- Must have experience building websites using Javascript and Java technologies (e.g. Typescript, Spring Boot). Search Engine and Native App development experience is a plus.
- AWS Serverless Cloud native services experience with Lambda functions, SNS, SQS, DynamoDB, API Gateway etc
- Strong knowledge of Caching frameworks, data structures, algorithms, operating systems, and distributed systems
- Strong understanding of databases, NoSQL data stores, storage and distributed persistence technologies
- Strong communication and presentation skills
- Passionate about enabling next generation experiences
- Experience with automated testing, deployment pipelines and cloud based infrastructure
ROLE DESCRIPTIPON:
- Develop omni-channel digital solutions leveraging serverless and micro services in a cloud based platform to develop backend services.
- Design high/low level solutions, contribute towards architecture and technical roadmap
- Lead technical implementation/delivery.
- Host/Lead technical discussions
- Champion software development best practices, test driven development, CI and CD
- Build cloud native and highly cost efficient solutions
- Innovate, Unlearn and Disrupt. Research next generation frameworks and technologies. Embrace change.
Responsibilities and Duties
- Creative in designing Creatives, Flyers, brochures, infographics, banner ads, on-screen marketing promotions, advertisements, posters according to requirement.
- Design creatives that are innovative and eye-catching, but at the same time, in line with the brand personality and visual guidelines.
- Come up with innovative ways to elevate the brand.
- Contribute to a culture that supports creativity through exploration, technological innovation, and individual development.






