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The responsibilities of the Desktop Support Engineer include building, maintaining, and resolving issues within the continually evolving IT infrastructure. This engineer plays a crucial role in providing computer support, which is essential for maintaining the seamless and efficient operation of the IT infrastructure.
1. Technical Support
2. Problem Diagnosis and Resolution
3. Maintenance and Repair
4. Documentation and Record Keeping
5 Security Compliance
6. Network Support:
We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .
Key Responsibilities
Give a calls to potential customers to introduce products/services.
Deliver scripted presentations and answer questions about our offerings.
Identify customer needs and suggest appropriate services.
Maintain records of calls, including customer information and call notes.
Follow up on customer inquiries to ensure satisfaction and promote repeat business.
Meet daily, weekly, and monthly call targets.
Requirements
Female Business Consultant
Fluent in English (verbal and written communication).
Proven experience as a Business Consultant, or similar role.
Ability to handle rejection and remain positive.
Basic computer knowledge (CRM systems, MS Office).
Preferred Skills
Experience in sales or customer service.
Knowledge of additional languages is a bonus.
Strong listening and problem-solving skills.
If you’re passionate about engaging with customers and helping them discover our products
Mode of work - work from office
Job Type- Full Time
Place- Kolkata/ Salt Lake Sec- ll
Hardware person need to know
- Latest and old Windows Operating System
- Linux(ubuntu, centos, others) Operating System
- Installation of windows and Linux operating system
- Networking knowledge
- LAN, Router, Switch configuration and installation
- Knowledge of computer hardware as like RAM, HardDisk, Motherboard, SMPS, and other parts
- Knowledge of repairing and replacing of hardware of both desktop and laptop
- knowledge of installation of different software for both Linux and Windows operating system
• Proficiency in Java,
• MYSQL database (past experience on ETL, Kafka, Spring Boot, Java J2EE,
and implementation work will be great).
- Assisting and coordinating with operations team
- supporting administrative staff
- conducting marketing research
- documentation and reporting to the operations department
- preparing reports on competitor product analysis
- ensuring if everything is working in a perfect manner
- using technology to keep the company updated behind the curtains
- Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- Responsible for rendering useful administrative support to other members of the customer care team.
- Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.
http://salesforce.com/" target="_blank">Salesforce.com Admin (ADM201 and ADM211) certified
Sales Cloud, Service Cloud and Developer certifications preferred
Proven ability to design and implement new processes and facilitate user adoption.
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Strong understanding of http://salesforce.com/" target="_blank">Salesforce.com best practices and functionality
Strong data management abilities
A documented history of successfully driving projects to completion
A demonstrated ability to understand and articulate complex requirements
Experience with nonprofit processes preferred
Previous experience working in a SCRUM or agile environment preferred
Work with clients and end users to gather, understand, and define business requirements.
Work within an agile environment to develop and document user stories and business process flows.
Work collaboratively with internal and client teams to design solutions and complete user stories.
Working within Salesforce and other AppExchange solutions to complete user stories.
Write and work with clients on complete user acceptance testing stories
Business Analyst Job Description
About Us
DataWeave is a Data Platform which aggregates publicly available data from disparate sources and makes it available in the right format to enable companies take strategic decisions using trans-firewall Analytics.
It's hard to tell what we love more, problems or solutions! Every day, we choose to address some of the hardest data problems that there are. We are in the business of making sense of messy public data on the web. At serious scale!
Read more on http://dataweave.com/about/become-dataweaver">Become a DataWeaver
Roles and Responsibilities:
- Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
- Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
- Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
- Develop, prepare, and nurture customers for testimonials, references and case studies.
- Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
- Work to identify and/or develop upsell opportunities.
- Ensure billing and collection of the assigned accounts is under control.
- Advocate customer needs/issues cross-departmentally.
- Manage account escalations.
Skills and Requirements:
- Proven ability to drive continuous value of solutions/products.
- Familiarity working with clients of all sizes.
- Impeccable written and verbal communication skills.
- Detail oriented and analytical.
- Strong team player but still a self-starter.
- Thrives in a multi-tasking environment and can adjust priorities quickly.
Growth at DataWeave
- Fast paced growth opportunities at dynamically evolving start-up.
- You have the opportunity to work in many different areas and explore wide variety of tools to figure out what really excites you.
Profile:
We are looking for a Backend Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.You'll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure.
Job Responsibilities:
- Understand the lifecycle of a web app fully - browser-side, server-side, scalability, performance.
- Design, develop and own components of the product.
- Programming - ability to read/write enterprise quality code and make the right decision.
- Collaborate with the team and communicate effectively, to solve the problems and build, extend, optimize and refactor the back-end architecture.
- Generalist programmer with the ability to quickly learn and use new languages.
- Design and develop scalable, secure, and high-performance solutions.
- Experience working with relational and non-relational databases.
- At ease working with a Unix based system.
- Has worked with AWS/AmazonSES/EC2/Beanstalk/S3 storage.
Key Skills:
- Strong understanding of AWS, NodeJS, MySql, ExpressJS, Angular 2.
- Strong Programming background with an understanding of the flow of the product.
- Understanding of adaptive and responsive design, and the combination of them.
- A clear understanding of data structures, algorithms, and databases.
- Has completely built a product before including deployment and connecting with the front-end.
- Excellent analytical and problem solving.
- Can write maintainable, clean code and enforce it through code reviews.
- Maintains good documentation with the code written each day.
- A capability for a great learning curve.

