Field Sales Executive

What's the opportunity?

We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.

Requirements

What will I be doing?

• Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
• Serve as primary escalation contact for high priority support cases, including overall triage management.
• Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
• Hire and train support team to provide effective customer communications.
• Be proud of what you work on, obsess about the quality of the work you produce.

What skills do I need?

• 7+ years of experience in supporting web based enterprise applications.
• A technology centric background.
• Previous advanced support experience with data driven, web based applications.
• Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
• Strong logical, analytical and problem solving skills.
• Excellent communication skills in English.
• Can work in a fast paced, ever changing, startup environment.

Desired Experience

• Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
• Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
• Working experience of supporting applications in the SaaS/Travel domain

We are looking for a highly skilled and motivated .NET Developer to join our team immediately. As a .NET Developer, you will be responsible for developing, customizing, and maintaining software solutions that align with our vision of creating transformative justice technologies. You will work closely with product managers, designers, and other developers to deliver robust and scalable applications.

Key Responsibilities

• Develop, test, and maintain efficient, reusable, and reliable code using .NET Core and .NET Framework technologies.

• Design and implement scalable APIs, web services, and applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Troubleshoot, debug, and upgrade existing software.

• Write clean, scalable code following best coding practices.

• Participate in code reviews to maintain code quality standards.

• Ensure the performance, quality, and responsiveness of applications.

• Stay updated with the latest industry trends and technologies relevant to .NET development.

• Support continuous improvement by investigating alternatives and technologies to drive innovation.

• Create technical documentation for reference and reporting.

Key Skills and Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

• 2–5 years of proven experience as a .NET Developer (Immediate Joiners Preferred).

• Strong proficiency in C#, ASP.NET Core, ASP.NET MVC, and Entity Framework.

• Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and preferably Angular or React.

• Proficiency in RESTful APIs and Microservices architecture.

• Experience with MS SQL Server, including writing complex queries, stored procedures, and performance tuning.

• Familiarity with Azure, AWS, or other cloud services is a plus.

• Solid understanding of object-oriented programming (OOP).

• Knowledge of Agile/Scrum development methodologies.

• Strong problem-solving skills and attention to detail.

• Excellent communication and interpersonal skills.

Job Title: Sr. Business Development Executive

Location: Okhla Phase 1

Years of Experience: 1-2 years

Job Type: Full-Time, Onsite

Role Description:

The Sr. Business Development Executive is responsible for driving growth by developing relationships with new clients and maintaining fruitful relationships with existing ones. This role demands a strategic thinker with a keen understanding of digital marketing and sales processes. The successful candidate will be proactive in identifying new business opportunities, adept at negotiating deals, and skilled at closing sales to meet revenue targets.

Qualifications:

• Proven Experience: Demonstrable experience in sales, marketing, or a related field, preferably in the digital marketing or influencer marketing sectors.
• Digital Marketing Acumen: Strong understanding of digital marketing concepts, strategies, and industry-specific challenges.
• Communication Skills: Excellent communication and presentation skills, capable of effectively conveying information at all levels of the organisation.
• Independence: Ability to work independently with minimal supervision and as part of a team in dynamic and fast-paced environments.
• Educational Background: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Language Proficiency: Proficiency in English and Hindi, both written and verbal.
• Technical Skills: Proficient with CRM software, data analysis tools, and MS Office or equivalent applications.

Responsibilities:

1. Outreach and Lead Generation:

• Utilise a variety of techniques including personalised emails, LinkedIn outreach, cold calling, and other direct marketing methods to engage C-level executives, Marketing Heads, and key decision-makers.
• Develop and execute innovative strategies to expand the client base through effective lead generation and nurturing.

1. Client Relationship Management and Sales Conversion:

• Cultivate lasting relationships with potential clients by understanding their business needs and aligning our services accordingly.
• Drive the sales process from plan to close, engaging necessary team members from other departments as required.

1. Presentation and Communication:

• Develop and deliver compelling presentations and proposals tailored to meet specific client needs and requirements.
• Showcase exceptional written and verbal communication skills in interactions and presentations to potential clients.

1. Sales Pipeline Management:

• Effectively manage and oversee the sales pipeline, ensuring a continuous flow of sales opportunities.
• Regularly track and report on lead generation, conversion rates, and achievement of sales targets.

1. Market Analysis and Adaptation:

• Stay updated on the latest trends and developments within the digital marketing and broader business environment.
• Apply insights gained from market analysis to optimise strategies and approaches, adapting to changes in the market and industry to maintain a competitive edge.

1. Team Collaboration and Leadership:

• Work closely with marketing, support, and product teams to achieve business goals.
• Mentor and assist in training less experienced team members to help them achieve their potential and the business objectives.

• 1-9 years of overall working experience in the software environment.
• Minimum 3 years of experience in Agile Software Development.
• NET technologies - .NET 5, .NET Core, C#, Web API, Angular, Typescript, Azure and MS SQL.
• Coding and designing skills.
• Knowledge of database, SQL Queries, procedures & functions is must.
• Good knowledge of cloud concepts and CI/CD.
• Ability to assimilate technical and functional solutions.
• Ability to do code review and deliver quality.
• Knowledge of unit testing with mock.
• Cloud experience.
• Experience using TFS/GIT source control.
• Containerization (Docker) plus orchestration (Kubernetes or OpenShift) are good to have.
• Good written and spoken English.
• Excellent service & industry leading solutions development.

We are looking to hire an experienced AngularJs developer to join our dynamic team. You will be responsible for creating a top-level coding base using Angular best practices. Your role will require you to implement an exciting and streamlined user experience in the form of a Java-based desktop and mobile web app. 

To ensure success as an angularJS developer, you should have extensive knowledge of theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class AngularJs developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.

AngularJS Developer Responsibilities

• Designing and developing user interfaces using angularJS best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for AngularJS projects.
• Developing application codes and unit tests in AngularJS
• Conducting performance tests.
• Consulting with the design team.
• Ensuring high performance of applications and providing support.

• Experience with Angular 1.x.
• Bachelor’s degree in computer science, computer engineering, or similar.
• Previous work experience as an angularJS developer.
• Proficient in CSS, HTML, and writing cross-browser compatible code.
• Knowledge of JavaScript MV-VM/MVC frameworks including AngularJS.
• Proven experience implementing front-end and back-end JavaScript applications.
• Critical thinker and good problem-solver.
• Understanding of RESTful APIs/GraphQL, HTML/CSS, ES6 (variables and scoping, array methods), code versioning tools like GIT, SVN, etc., popular frontend development tools, 
• Excellent troubleshooting skills.
• Excellent communication skills.
• Good project management skills.

 Good to have 

• Experience with React native and node.js is a plus.
• Experience CI/CD tools and pipeline
• DevOps, Performance testing frameworks like Mocha, Node + NPM.
• Experience on cloud platforms like AWS, GCP, Azure

REQUIREMENTS:

Primary Skills -

• PHP Version 7.1.33 or higher
• Codeigniter 3 or higher (PHP MVC Framework)
• MS SQL Server 2005 (DB)
• Apache 2.4.6 or higher (Web Server)Ubuntu 18.04 or higher / Red Hat Linux / Similar (Operating System on machines).

Good to Have:

The knowledge of any of the following Content Management Systems:

• Magento
• Wordpress
• Prestashop
• Drupal
• Opencar

• Creating C#.NET windows Desktop (WPF) applications to meet project specifications
• Must have experience in windows UI
• Co-ordinating design, development, testing, debugging and implementation of .NET projects
• Database Interaction (MongoDB Server)
• Looking for professional who have experience with C#
• .Net, web Api & knowledge of web-based framework will be preferred.
• Good understanding on requirements gathering and detail orientation.
• Strong understanding on UI best practice and usability concepts.
• Hands on experience on user control and custom controls.

Mandatory Key Skills: C# , windows UI, Windows application development (WPF), strong windows UI development skills with usability understanding.

Required Experience, Skills and Qualifications

• 1+ years of experience using C#, windows UI
• Experience with Custom Windows UI component library will be preferred.
• Candidate with knowledge of, web-based framework will be preferred (plus point)
• Implementation of typical User-Interface module and business logic component in the project using C#
• Good communication skills are needed.

Keypoints to be noted:

Must have knowledge/experience of below:

C#

• Background worker and task(for running any process/task backend without interruoting/hanging UI)
• Utilize common/globalmethods
• Async/sync methods

WPF

• Create custom/user control(MUST)