Social Media Executive

Job Title: Senior Social Media Executive

• Location: Amanora Park Town, Pune
• Employment Type: Full-time, WFO
• Relevant Experience: 3 to 4+  years
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About A2 Digital

A2 Digital is a full-service digital marketing and advertising company. We work as a trusted marketing partner with the businesses and use data, media & technology to deliver strategic digital marketing and advertising solutions that help them accelerate and achieve sustainable business growth.

We are a team of 75+ highly creative and innovative young professionals passionate about building brands and delivering best-in-class marketing solutions to the businesses. Our team has a unique blend of Marketing, Media & Technology and comprises expert designers, marketers, content writers, videographers, business analysts, strategists and project managers.

Job Summary

We are seeking a talented and experienced Senior Social Media Executive who will be responsible for managing the digital presence and creating brand awareness for our clients. Your primary focus will be to build and engage communities on social media platforms such as Facebook, Instagram, and LinkedIn. You will work closely with our clients, strategize social media campaigns, generate creative ideas, write compelling copy and collaborate with designers to produce visually appealing video and image content.

Responsibilities

• Develop and execute social media strategies to enhance brand visibility and engagement for our clients.
• Create and implement effective social media campaigns across multiple platforms, including Facebook, Instagram, LinkedIn, and others as required.
• Manage social media accounts for clients, including content creation, scheduling, publishing, and monitoring.
• Generate engaging and persuasive copy for social media posts, ads, and other promotional materials.
• Collaborate with the design team to create visually appealing and impactful video and image creatives for social media channels.
• Monitor social media trends, competitor activities, and industry developments to identify new opportunities and improve campaign performance.
• Engage with followers, respond to comments and messages, and foster community growth and interaction.
• Analyze and report on social media metrics, track campaign performance, and provide actionable insights and recommendations to clients.
• Stay up-to-date with emerging social media platforms, tools, and best practices, and implement innovative strategies to drive results.

Requirements

• Master’s/ Bachelor's degree in Digital Marketing, Marketing, Communications, or a related field.
• Proven work experience as a Social Media Specialist or similar role, only in a digital marketing agency.
• In-depth knowledge of social media platforms, algorithms, and best practices.
• Strong understanding of digital marketing concepts, including branding, content marketing, and community management.
• Proficient in using social media management tools, analytics platforms, and content scheduling platforms.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Creative mindset with the ability to generate innovative ideas for social media campaigns.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and extract actionable insights.
• Experience with video and image editing tools is a plus.
• Passion for staying up-to-date with the latest social media trends and industry developments
• Demonstrated leadership abilities, with experience managing a team of Social Media specialists.

If you meet the above requirements and are passionate about digital marketing, we encourage you to apply for this exciting opportunity.

Validus is looking for Proactive React and React Native Developers.

• Do you want to be part of a team that creates tomorrow?
• Chance to be part of a fast-growing start-up and next success story?
• Want to enjoy a diverse work culture with benefits on health, lifestyle, financial security, and others?
• Want to implement elegant solutions to tomorrow’s industry challenges?
• Want to find and pursue your passion and purpose?
• Want to get an accelerated career progression?
• Care for a competitive base salary and equity?
• Assured of attractive perks and incentives?

Job Description

We are looking for highly Proactive React and React Native gurus. The candidate should be well versed in building high-performance web and mobile apps.

As a React / React Native developer, you will be responsible for building apps on the web and/or both IOS & Android. You need to collaborate with other developer and non-developer teams to ensure attractive web/mobile apps with compelling features.

Responsibilities

• Write code that people love to beg, borrow or steal.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms. You will have ample assistance from the UX team.
• Leverage native APIs for deep integrations with both platforms.
• Work with third-party dependencies and APIs
• Work with Redux architecture to improve the performance of the websites/mobile apps
• Work with tools, and apply methodologies that can proactively diagnose and fix bugs and performance issues.
• Maintain code and write automated tests to ensure the product is of the highest quality.

Skills

• A complete understanding of the full mobile app development lifecycle right from prototyping
• Knowledge of type checking, unit testing, typescript, prop types, and code debugging.
• Experience working with REST APIs, document request models, offline storage, and third-party libraries
• Strong understanding of web technologies like JavaScript, HTML, and CSS
• Knowledge of user interface design and responsive designs
• Firm grasp of the JavaScript and variants including its nuances, ES6+ syntax, and the like
• Knowledge of both functional and object-oriented programming
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with all popular build tools, including developer productivity tools
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites like Jest or Mocha.
• Significant experience working with React web and mobile along with tools like Flux, Flow, Redux, etc.
• In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
• Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
• Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on

Other skills

• Strong knowledge of software development approaches, principles, and flows
• Experience working on large, complex web and mobile apps
• Ability to create and maintain smooth continuous integration and continuous delivery pipeline of React / React Native applications
• Understanding of React / React Native best principles and design aesthetics
• A positive mindset and continuous-learning attitude
• Stay updated with new updates, technologies, and news about React Native
• Ability to solve issues and contribute to libraries as and when needed
• Experience working in an agile development environment
• Strong verbal and written communication skills to communicate strategy
• Familiarity with modern front-end tools and building pipelines
• A collaborative approach to building apps and solving complex problems
• Attention to detail and problem-solving skills
• Client-focused approach with a goal of creating user-centric designs
• Good interpersonal, communication, and collaboration skills
• Ability to write clean, well-documented code that follows good coding practices.

Knowledge of Python, SQL Alchemy, FAST API, and Postgress will be a definite plus.

Work benefits

1. Vibrant work culture: Flexibility, Mobility, and Team diversity
2. Learn and grow: Excellent skill and personality development opportunities
3. Healthcare and Wellness programs
4. Medical and life insurance: Comprehensive insurance coverage
5. Wealth creation: Attractive ESOPS

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Responsibility :

• Create multi-platform apps for iOS and Android using the Flutter development framework.
• Experience developing with Dart, whether with Flutter or for the web.
• Experience contributing to and managing high-scale production mobile apps.
• Proficient in using version control and continuous integration, with tools such as Github.
• Experience with third-party libraries and APIs.
• Responsible for developing and designing front end mobile architecture in flutter, ensuring the responsiveness of mobile applications and working alongside graphic designers for full-stack developers, among other jobs.

Requirements :

• Able to self-manage and attention to detail.
• Have built At least two Android and/or iOS apps.
• Proven working experience in software development.
• Working experience in mobile development.
• Have published one or more mobile apps in Google Play or App Store.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Understanding of the full mobile development life cycle, including automated testing and building.
• Experience working in an agile development
• Good communication skills in English.
• Excellent verbal communication skills.
• Good problem-solving skills.

Job description Senior Security Consultant

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• cyber security consulting team, individual’s primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• Will own and / Manage ISMS / ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will be an active participant in technical audits like VA / PT
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates, etc.
• Will plan the activities of configuration, conduct conference room pilots and will assist in resolving any queries related to requirements and Security control Design
• Will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 8-10 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Deep understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.