QA Manager

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

Mandatory (CTC) - Candidates current CTC should not be less than 20L.

Job Title: Quality Control Engineer Food / FMCG Industry

Location: Mehsana , Gujrat

Experience: 1–3 years

Qualification: B.Tech / M.Tech , Dairy Technology, Biotechnology, Microbiology, or related fields

Job Summary:

The Quality Control Engineer will be responsible for ensuring that all food and FMCG products meet established quality and safety standards. The role involves monitoring production processes, conducting inspections, analyzing samples, and implementing corrective actions to maintain product consistency, compliance, and customer satisfaction.

Key Responsibilities:

• Monitor and control quality parameters throughout the production process.
• Conduct routine inspections, sampling, and testing of raw materials, in-process, and finished goods.
• Ensure compliance with food safety regulations, FSSAI, HACCP, ISO, GMP, and other relevant standards.
• Develop, implement, and update quality control procedures and SOPs.
• Collaborate with production, R&D, and supply chain teams to resolve quality issues.
• Conduct root cause analysis of product deviations, rejections, or customer complaints.
• Maintain proper documentation, inspection reports, and audit records.
• Coordinate with external agencies for certifications, audits, and regulatory inspections.
• Ensure proper hygiene, sanitation, and safety practices within production areas.
• Train and guide staff on quality awareness, food safety, and compliance practices.

Key Skills & Competencies:

• Strong knowledge of food safety regulations and quality standards (FSSAI, HACCP, GMP, ISO, BRC).
• Proficiency in quality control tools, statistical analysis, and lab testing methods.
• Analytical thinking with attention to detail.
• Problem-solving and root cause analysis skills.
• Good communication and coordination abilities.
• Ability to work under pressure and meet strict timelines.

Career Path:

This role offers growth into Senior Quality Engineer, Quality Manager, or QA/QC Head within the Food / FMCG industry.

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

About Makers' Muse

Makers’ Muse is a leading and fast-growing EdTech organization on a mission to transform K–12 education through hands-on STEM and future skills learning. We empower schools with cutting-edge solutions like Robotics, Coding, AI, 3D Printing, Drones, and Design Thinking, making learning interactive, gamified, and practical. With successful partnerships across multiple states, our solutions are already making a difference in over 300+ schools. Our passionate team works across functions like content, product, sales, and tech — collaborating to deliver real-world skills to students and educators.

Key Responsibilities:

1.Working with school kids and teaching them subjects like block coding, Python, Robotics,3D printing, Electronics, Drones, etc.

2.Creating & maintaining tech and official documents as required.

3.Conducting engaging events and preparing students for competitions.

4.Developing innovative education resources for school students.

5.Guiding and mentoring students, designing engaging workshops, and fostering a creative learning environment.

6.Conducting virtual sessions.

7.Conducting training sessions for junior team members

8.Managing team at school

9.Coordinating with school management to full fill organisation goals

Assisting seniors in their work.

Qualifications:

Must have requirement

1.Atleast 6 months of experience in teaching school-going students.

Foundational experience of working on basic electronics, Arduino & other microcontroller etc..

2.Should possess a well-functioning laptop.

Optional/Preferred

1.Freshers with relevant skills & prior experience teaching school students are encouraged to apply

2.People with teaching passion & relevant skills are encouraged to apply

3.Prior teaching experience in a similar subject will be an added advantage.

4.Good proficiency in English communication will be an added advantage.

Compensation and Location

Salary: Upto 3lpa

Location: Udaipur

Working hours: 8am to 5pm (Monday to Saturday)

Perks & Benefits:

We offer 24 paid leaves annually, ensuring a healthy work-life balance. Enjoy double overtime pay for extra hours, rewarding annual bonuses along with provident Fund (PF) benefits for financial security. Join a positive and growth oriented work environment where your efforts are valued and rewarded.

How to Apply:

Interested candidates are encouraged to apply by sending their resume and a cover letter here, with the subject line "School Robotics Trainer, Udaipur Application - [Your Name].

We’re looking for a Campaign Manager with hands-on experience using tools like Instantly, Clay, and Smartlead to build and scale cold outreach or lead generation campaigns that convert.

🔧 Responsibilities

• Plan, execute, and optimize outbound email campaigns using Instantly and/or Smartlead
• Use Clay to enrich lead data and personalize at scale
• Build and maintain lead lists, automate workflows, and monitor deliverability
• A/B test subject lines, messaging, and sequences to improve response rates
• Monitor KPIs like open rate, reply rate, positive response rate, and booked calls
• Collaborate with copywriters, sales teams, and growth teams to align on messaging
• Maintain a clean, segmented, and up-to-date lead database
• Generate reports and insights to inform campaign strategies
• Stay ahead of industry trends and new tools in the outreach/growth space

✅ Requirements

• 1–3+ years experience in cold email outreach, outbound marketing, or growth hacking
• Proficiency in Instantly, Clay, and Smartlead (or similar tools like Lemlist, Apollo, etc.)
• Strong understanding of email deliverability, personalization, and cold outreach best practices
• Experience working with B2B SaaS or service-based businesses preferred
• Solid grasp of sales funnels and lead gen workflows
• Analytical mindset with ability to derive insights from metrics
• Excellent written and verbal communication skills
• Self-starter with strong organizational skills and attention to detail

✨ Bonus Points

• Experience with LinkedIn automation tools or multi-channel outreach
• Knowledge of Zapier, Make (Integromat), or other automation platforms
• Familiarity with CRM systems like HubSpot, Close, or Pipedrive
• Background in sales development or growth marketing

1. To facilitate the efficient administration of bids, bid reviews and associated bid documentation.
2. Tender preparation from preparation to delivery, manages the entire tendering process, ensuring timely and accurate completion of tender proposals and submissions, complying with regulations, and maintaining records and databases to improve future submissions.
3. Maintains contractual records and documentation such as receipt and control of all contract correspondence, ..
4. Develops marketing strategies to promote and charter hire vessels, conducts market research, analyzes trends and provides data to senior Managers for development of Strategies.
5. Content Creation and Management which includes developing and managing marketing materials, including brochures, website content, and social media content.
6. Identification of vessels from domestic & foreign markets.
7. Interaction with Company clients & customers.
8. Market Research and Analysis which includes Conducting market research to identify target audiences, analyze trends, and evaluate competitor activities.
9. Data Analysis and Reporting which is Monitoring the performance of marketing campaigns, analyze data, and generate reports to track progress and measure ROI ( Risk of Investment) for Vessel RFQ.
10. Relationship Management:

Build and maintain relationships with clients, partners, and industry stakeholders.

1. Industry Knowledge:
2. Stay up to date on industry trends, regulations, and best practices in the vessel marketing , upgrading technical requirements of Clients.
3. Coordination with Internal Depts
4. Ability to take up for Cross-Functional Duties.

In short, the candidate must be suitable for the following:

• Responsible for Marketing and Chartering of Offshore Supply Vessels to local & overseas clients.
• Develop executable business development plans for assigned region.
• Able to engage global industry contacts and cultivate strong relations with clients / partners.
• Provide weekly marketing report on business negotiations, proposals and tenders handle by individual and team.
• Solicit and collate market intelligence for development of business strategy.
• Coordinate and work with internal cross-functional departments & companies to support the execution and delivery of projects.
• Timely payment collection on their projects.
• Coordinate and ensure timely delivery of vessel to client.