UX Writer

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

We are seeking a dynamic and target-driven Academic Counsellor (Sales) to convert student inquiries into enrollments. The role involves counselling prospective students, promoting academic programs, achieving admission targets, and ensuring a high-quality student experience.

Key Responsibilities

• Handle inbound and outbound calls, emails, and walk-ins from prospective students
• Counsel students and parents about courses, curriculum, fees, and career outcomes
• Convert leads into admissions and consistently achieve monthly sales targets
• Follow up with prospects and maintain accurate records in CRM systems
• Explain course benefits, USPs, and value propositions effectively
• Coordinate with marketing and academic teams for lead management
• Participate in admission drives, seminars, webinars, and events
• Handle objections professionally and close sales
• Provide post-enrollment support to ensure student satisfaction

Requirement:

• Bachelor’s degree in any discipline
• Experience:
• 0–1 year (Freshers with sales aptitude can apply)
• 1–4 years experience in education sales, academic counselling, or inside sales preferred

Preferred Attributes

• Experience in ed-tech, coaching institutes, or training organizations
• Willingness to work on weekends or during peak admission periods
• Self-motivated with a positive attitude

Different aspects of SEO optimization

- ORM (Online Reputation & Response Management) for the client's account

- live Google Ads projects, keyword research & campaign optimization

- Google my business - handling & optimization

- Hands-on experience in live Social media projects

- preparing daily & weekly client reports Skill

Skill Requirements:

Good command over English both written and verbal

- Good MS Excel skills and exposure to work on Google docs or G-suite

- Focused on delivery - Attention to detail and high on rigor & energy

- Expected to work & contribute individually on modules of a project

- Ability to thrive in a fast-paced environment Basic English literature graduates with an aptitude

for Social Media can also be considered

• Pixuate is a deep-tech AI start-up enabling businesses make smarter decisions with our edge-based video analytics platform and offer innovative solutions across traffic management, industrial digital transformation, and smart surveillance. We aim to serve enterprises globally as a preferred partner for digitization of visual information.

  Job Description

  We at Pixuate are looking for highly motivated and talented Senior DevOps Engineers to support building the next generation, innovative, deep-tech AI based products. If you are someone who has a passion for building a great software, has analytical mindset and enjoys solving complex problems, thrives in a challenging environment, self-driven, constantly exploring & learning new technologies, have ability to succeed on one’s own merits and fast-track your career growth we would love to talk!

  What do we expect from this role?

  • This role’s key area of focus is to co-ordinate and manage the product from development through deployment, working with rest of the engineering team to ensure smooth functioning.
  • Work closely with the Head of Engineering in building out the infrastructure required to deploy, monitor and scale the services and systems.
  • Act as the technical expert, innovator, and strategic thought leader within the Cloud Native Development, DevOps and CI/CD pipeline technology engineering discipline.
  • Should be able to understand how technology works and how various structures fall in place, with a high-level understanding of working with various operating systems and their implications.
  • Troubleshoots basic software or DevOps stack issues

  You would be great at this job, if you have below mentioned competencies

  • Tech /M.Tech/MCA/ BSc / MSc/ BCA preferably in Computer Science
  • 5+ years of relevant work experience
  • https://www.edureka.co/blog/devops-skills#knowledge">Knowledge on Various DevOps Tools and Technologies
  • Should have worked on tools like Docker, Kubernetes, Ansible in a production environment for data intensive systems.
  • Experience in developing https://www.edureka.co/blog/continuous-delivery/">Continuous Integration/ Continuous Delivery pipelines (CI/ CD) preferably using Jenkins, scripting (Shell / Python) and https://www.edureka.co/blog/what-is-git/">Git and Git workflows
  • Experience implementing role based security, including AD integration, security policies, and auditing in a Linux/Hadoop/AWS environment.
  • Experience with the design and implementation of big data backup/recovery solutions.
  • Strong Linux fundamentals and scripting; experience as Linux Admin is good to have.
  • Working knowledge in Python is a plus
  • Working knowledge of TCP/IP networking, SMTP, HTTP, load-balancers (ELB, HAProxy) and high availability architecture is a plus
  • Strong interpersonal and communication skills
  • Proven ability to complete projects according to outlined scope and timeline
  • Willingness to travel within India and internationally whenever required
  • Demonstrated leadership qualities in past roles

  More about Pixuate:

  Pixuate, owned by Cocoslabs Innovative Solutions Pvt. Ltd., is a leading AI startup building the most advanced Edge-based video analytics products. We are recognized for our cutting-edge R&D in deep learning, computer vision and AI and we are solving some of the most challenging problems faced by enterprises. Pixuate’s plug-and-play platform revolutionizes monitoring, compliance to safety, and efficiency improvement for Industries, Banks & Enterprises by providing actionable real-time insights leveraging CCTV cameras.

  We have enabled our customers such as Hindustan Unilever, Godrej, Secuira, L&T, Bigbasket, Microlabs, Karnataka Bank etc and rapidly expanding our business to cater to the needs of Manufacturing & Logistics, Oil and Gas sector.

  Rewards & Recognitions:

  • Winner of Elevate by Startup Karnataka (https://pixuate.ai/thermal-analytics/">https://pixuate.ai/thermal-analytics/).
  • Winner of Manufacturing Innovation Challenge in the 2nd edition of Fusion 4.0’s MIC2020 organized by the NASSCOM Centre of Excellence in IoT & AI in 2021
  • Winner of SASACT program organized by MEITY in 2021

  Why join us?

  You will get an opportunity to work with the founders and be part of 0 to 1 journey& get coached and guided. You will also get an opportunity to excel your skills by being innovative and contributing to the area of your personal interest. Our culture encourages innovation, freedom and rewards high performers with faster growth and recognition.   

  Where to find us?

  Website: http://pixuate.com/">http://pixuate.com/                            

  Linked in: https://www.linkedin.com/company/pixuate-ai     

   

  Place of Work:

  Work from Office – Bengaluru

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI's across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: - Feedback is the breakfast for the champions- and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- Identify qualified prospects and navigate company structures to identify decision- makers. 

- Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like Outreach, LinkedIn InMail, Lusha etc.) 

- Tie up leads that will turn into the business through persistence. 

- Learn, leverage, and help evolve our demand generation process. 

- Generate appointments/meetings by means of proactive outbound prospecting 

- Work directly with sales and marketing to discover opportunities from leads. 

- Previous experience working with SAAS/Software Product/Fintech Companies is plus.

Location: Gurgaon/Gurugram

Vassu Tech

Information Management Consulting

Hyderabad, Telangana, India    

Job Title: Full Stack Developer

Location: Hyderabad

Exp:  3+ Years

Job Summary.

Education Qualifications:

A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline is required.

Ideally,You should You have:

Frontend

• JavaScript/NodeJS
• Experience with REST/GraphQL
• Experience in API Design (Swagger/GraphQL/etc.)
• Basic understanding of a Component architecture (whether React, Angular, Vue, etc.)
• Basic understanding of OAuth or Experience with Auth in modern App
• Ability to think ‘functional lite’, e.g. avoid state mutations, understand uni-directional state flow (nice to have)

• Some experience with NoSQL and Document based databases.
• Experienced in Cloud environments 

Backend

• JavaScript/NodeJS
• Experience with REST/GraphQL
• Experience in API Design (Swagger/GraphQL/etc.)
• Experience with Workflow Engines (BPM, Standalone, etc.). JAVA experience is a plus.
• Basic understanding of Docker + Kubernetes
• Basic understanding of Elasticsearch
• Some experience with NoSQL and Document based databass.

Desirable Skills and Qualifications

• Decision making ability
• Attention to detail
• Able to work in a team as well as an individual
• Excellent verbal and written communication skills

Digital Marketing Job Responsibilities:

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Digital Marketing Qualifications / Skills:

• Creating and maintaining client relationships
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

Education, Experience, and Licensing Requirements:

• Bachelor’s or master’s degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints