Field Sales Executive

We are seeking an experienced and performance-driven Sales Professional to lead our IT Services business targeting the US market. The role requires a strategic thinker with proven success in building client relationships, managing high-value deals, and achieving consistent sales growth. 

Key Responsibilities: 

• Drive the entire sales cycle - from lead generation to deal closure. 
• Build and maintain long-term client relationships with international customers. 
• Understand client requirements and align customized IT service solutions. 
• Develop and execute sales strategies to meet and exceed revenue targets. 
• Mentor and guide a team of sales professionals to achieve team goals. 
• Collaborate with internal teams to ensure smooth project delivery. 
• Manage client communication, proposals, quotations, and negotiations. 
• Keep track of leads and opportunities using CRM tools for accurate forecasting. 
• Stay informed about industry trends, Web and Mobile technologies, and competitive landscape. 

Required Skills & Qualifications: 

• Experience in IT Sales or Business Development. 
• Strong exposure to US IT services market (mandatory). 
• Proven track record of client acquisition and revenue generation. 
• Excellent communication, negotiation, and presentation skills. 
• Hands-on experience with CRM and sales automation tools. 
• Ability to lead and motivate a small team effectively. 
• Familiarity with bidding platforms like Upwork or Clutch is advantageous. 

Why Join Us: 

• Fast-growing IT services organization with a global presence. 
• Opportunity to lead international sales initiatives. 
• Competitive salary structure with attractive incentives. 
• Work with cutting-edge technologies and an energetic team. 

 Your Role Will Include: 

• Owning the entire IT sales process, from prospecting to closure. 
• Building long-term partnerships with clients across the US. 
• Managing and mentoring a team of driven sales executives. 
• Preparing customized proposals and conducting client presentations. 
• Collaborating with delivery and technical teams to ensure client satisfaction. 
• Staying ahead of trends in Web and Mobile app development to meet client needs. 

What You Bring: 

• Experience IT Sales / Business Development with proven US market exposure. 
• Strong communication, negotiation, and leadership skills. 
• Experience in handling end-to-end client engagement. 
• Proficiency in CRM tools and lead management systems. 
• Hands-on experience in preparing technical proposals and quotations. 
• Prior exposure to bidding or freelancing platforms is a plus. 

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

🔹 Senior Site Reliability Engineer (SRE)

📍 Location: Bangalore

🕐 Shift: 1:30 PM – 10:30 PM

🏢 Work Mode: Tue–Fri WFO | Monday WFH

📅 Experience: 8–12 Years

📌 Role Overview

The Senior SRE is responsible for ensuring system reliability, performance, and scalability by combining DevOps practices, automation, and proactive monitoring. The role focuses on incident prevention, system optimization, and operational excellence across enterprise platforms.

🔹 Key Responsibilities

⚙️ Reliability Engineering & Operations

• Ensure high availability and system health across production environments
• Monitor performance and proactively identify risks and bottlenecks
• Improve reliability using data-driven insights and baselining

🚨 Incident Management & Troubleshooting

• Lead major incident resolution across multiple technologies
• Perform deep-dive root cause analysis (RCA)
• Act as a technical escalation point during critical outages

🤖 Automation & Continuous Improvement

• Develop automation scripts using:
• Ansible
• PowerShell / Shell
• Eliminate manual work (reduce toil) through automation
• Improve logging, alerting, and auto-remediation mechanisms

📊 Performance Optimization

• Analysed and optimize application & infrastructure performance
• Identify operational gaps using analytics
• Continuously enhance system efficiency and scalability

🤝 Collaboration & SRE Practice

• Work with Agile product teams to improve reliability
• Drive SRE maturity using frameworks and best practices
• Collaborate with leadership, SMEs, and DevOps teams
• Contribute to SRE Community of Practice

🔹 Required Skills

🛠️ Core Technical Skills

• Strong experience in:
• Incident management & production support
• Full-stack troubleshooting
• Infrastructure & Systems:
• Windows & Linux
• Cloud + On-prem architecture
• Networking & Security:
• Cisco / Juniper
• IAM (Azure AD, SAML, OpenID)

⚡ Tools & Technologies

• Monitoring & performance tools
• Automation:
• Ansible
• PowerShell / Shell
• KQL
• API integration & change management

💡 Core Competencies

• Strong analytical & problem-solving skills
• Excellent communication & stakeholder handling
• Ability to work in high-pressure production environments

🔹 Nice to Have

• CI/CD pipelines (Git, GitHub)
• Software development lifecycle (SDLC) understanding
• Agile (Scrum / Kanban) experience

Job Summary

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have a strong visual sense, a good understanding of design

principles, and the ability to translate briefs into compelling visual concepts across digital and print platforms.

Key Responsibilities

* Create visual designs for digital and offline assets, including social media posts, banners, presentations, brochures, posters, and branding materials

* Develop creative concepts based on briefs, brand guidelines, and project requirements

* Collaborate with creative leads, content writers, and marketing teams to deliver high-quality outputs

* Ensure consistency of brand identity across all design deliverables

* Make revisions based on internal or client feedback within defined timelines

* Manage projects simultaneously while meeting deadlines

* Prepare final artwork files for production or digital publishing

Required Skills & Qualifications

* Bachelor’s degree or diploma in Graphic Design, Visual Communication, or related field

* Minimum 1 year of relevant work experience

* Strong proficiency in Adobe Creative Suite

* Good understanding of typography, layout, color theory, and composition

* Ability to conceptualize and execute creative ideas independently

* Strong attention to detail and visual aesthetics

* Good communication and teamwork skills

Preferred Skills (Good to Have)

* Experience in social media creatives and digital marketing design

* Basic knowledge of motion graphics

* Experience working in an agency or fast-paced environment

What We Offer

* Opportunity to work on diverse brands and creative projects

* Collaborative and creative work environment

* Learning and growth opportunities

Please Apply on Below Link

https://app.ismartrecruit.com/jobDescription?x=E7pc21hcnRzaGlwaHViLmNvbV8yNF9QUk9NT1RFVVJMX2VuQ9e

Job Description

We are seeking a passionate and innovative Software Development Engineer (AI) to join our engineering team in building next-generation Maritime SaaS solutions. The ideal candidate will have hands-on experience in Agentic AI development, working with cutting-edge frameworks and contributing to the development of scalable, AI-driven products. This role involves end-to-end product development, from concept to deployment, leveraging modern programming stacks and AI frameworks.

Total Experience: 1–4 Years

Requirements

• Bachelor’s or master’s degree in computer science, Engineering, or related field.
• 1–4 years of professional software development experience.
• Proven experience in AI-driven product development.
• Strong problem-solving and analytical skills.
• Ability to work collaboratively in agile, cross-functional teams.
• Excellent communication and documentation skills.

Desired Skillset

• Agentic AI Development experience using frameworks like LangGraph, LangChain.
• MCP Server Development exposure.
• Hands-on experience in LLM-based product development.
• Proficiency in Python, with practical knowledge of AI/ML model integration.
• Strong development skills in React.js and Node.js.
• Understanding of SaaS architecture and cloud deployment practices (AWS, Azure, or GCP preferred).
• Familiarity with containerization tools (Docker, Kubernetes) is a plus.

1.Outbound calls

2.Product/Service Knowledge

3.Lead Generation

4. Relationship Building

5. Sales Pitch

6.CRM Management

7.Follow Up

8.Collaboration

About Us:

Atica is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA & across major brands (Marriott, Hilton, IHG, Hyatt, Choice, Wyndham, Best Western, Sonesta, G6, etc.), Atica has proven expertise in working with hotels helping them grow their annual revenues and stay competitive in a hyper-competitive market. Specifically, Atica offers three major services: sales management, revenue management, and digital channel management. Atica has clients across all major markets including: New York City, Los Angeles, Miami, Atlanta, Dallas, Orlando, St Petersburg, Chicago, Houston, and many more.

Atica is headquartered in Pune and is funded by top investors in India. 

Company Website: www.aticaglobal.com

Please find below the details:

1. Designation                - International Sales Associate
2. Job Location               - Yerwada, Pune
3. Work mode                - Work from office
4. Experience required - Freshers to 1 year
5. Work timings             - US Shift (Monday to Friday)
6. Notice Period             - Immediate  

What you will do?

1. Provide sales support for multi-branded hotels in the USA, develop and execute a sales action plan to meet or exceed revenue goals

2. Activate new accounts in the local market and increase market share from existing accounts

3. Develop and nurture a sales pipeline utilizing CRM to manage accounts and shorten the sales cycle

4. Making sure that the hotel ownership is profitable and finding new ways to add value to each hotel you're responsible for

5. Lead bi-weekly sales strategy calls with each of your designated hotels

6. Collaborate with the sales team to achieve sales targets and contribute to overall team success.

7. Support the development of sales strategies and contribute ideas for improving sales processes.

What makes you a great fit? 

1. Available to work from Pune office (from Monday to Friday) and shift timing will be 6 PM to 4 AM.

2. Self-driven, goal-oriented, and able to work independently with a high level of initiative. Also, manage time effectively, and prioritize tasks to achieve sales goals.

3. Strong communication and interpersonal skills with a knack for building rapport over the phone.

4. Excellent written communication skills general correspondence, proposals, reports

5. Bachelor’s degree or relevant work experience in hotel industry

6. Strong ability to leverage technology and CRM to shorten the sales cycle

7. Collaborative team player eager to contribute and learn from others

8. Excellent organizational skills and attention to detail, especially in maintaining accurate sales records.

Why work with us?

1. We're more than just a workplace – As working with us means you'll have the chance to learn, grow, and lead which helps to shape your career trajectory while making a mark on the industry. 

2. Everyone at ATICA is passion-driven and lets their work speak for itself.

3.Collaborative and supportive work environment.

Position Description:

Our sales professionals focus on face to face sales presentations as they provide our clients an

opportunity to know IndiaMART & value addition IndiaMART can bring to their respective business.

This position allows you to build new clients for the organization, build rapport and trust in both yourself and the company. Our top sales professionals are passionate and driven in order to produce top results, all the while maintaining integrity.

The job encompasses complete P&L responsibility of a Branch comprising of 20-30 people. He shall be responsible to plan, execute and monitor the sales operations with the objective of attaining accelerated growth of new client acquisition in line with the laid down processes. The role will involve recruiting & managing direct sales force in the Branch, increasing the productivity level & overall efficiency of the sales team and ensuring target achievement as per the defined targets.

Job Summary:

• Monitoring and analysis of key data of the region allocated including sales figures, sales personnel, productivity ratios, client’s work status and receivables.
• Accurately forecasts weekly, monthly, quarterly and yearly revenue streams.
• Identifying the opportunity & problem areas, preparing the action plan for achieving the key
• sales figures and presenting the Branch Sales reports. Actively driving and ensuring sale target
• achievement, management of sales support function and timely work completion of customers.
• Recruit, develop & ensure Retention of respective team by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
• Record performance metrics and monitoring key parameters to increase the overall productivity of the sales personnel.
• Drive performance incentive structure and sales promotion schemes.
• Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.
• To penetrate all targeted accounts and originate sales opportunities for the company’s products and services.
• To set up and deliver sales presentations, product/service demonstrations on daily basis with his/her team.
• To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure.
• To ensure that all payments are collected as per the company’s payment terms.
• Ensure adherence to sales processes and requirements.
• Conduct performance review for his/her team on regular basis.