Cutshort logo
A fast-growing SaaS commerce company permanent WFH & Office logo
Sr, Customer Success Manager
A fast-growing SaaS commerce company permanent WFH & Office
Sr, Customer Success Manager
A fast-growing SaaS commerce company permanent WFH & Office's logo

Sr, Customer Success Manager

at A fast-growing SaaS commerce company permanent WFH & Office

Agency job
4 - 7 yrs
₹15L - ₹20L / yr
Remote, Bengaluru (Bangalore)
Skills
Human Resources (HR)
Saas Products
What is the role?
As the Senior Customer Success Manager, you will lead the onboarding and post-sales efforts in
building and delivering value to our clients. You will be advising, assisting, and guiding the
Company clients about Empuls (Company product) to ensure complete adoption of its features -
thereby enhancing the product usage and business growth. You will be responsible for product
metrics like NPS, churn, MAU, etc
Key responsibilities
1. Involve actively in the complete lifecycle from the pilot, onboarding to the complete
duration of the subscription period.
2. Establish deployment goals and success factors and then develop a plan to carry them out
successfully.
3. Guide, educate, and train the client teams on product adoption.
4. Monitor, document and analyze the progress towards the stated goals and results.
5. Have a data-driven approach in providing solutions for the identified usage gaps.
6. Build value-based relationships with the clients as the single point of contact.
7. Identify right business use cases where Empuls can be applied and work with the client
for getting them implemented ensuring measurable results.
8. Drive opportunities for cross-selling and upselling.
9. Negotiating and closing renewals with existing clientele.
10. Communicate and brainstorm with the product team on customer feedback and help
refine the product roadmap.
11. Work with the marketing team to execute customer surveys, case studies, usability tests,
etc.
Whom will you work with?
You will closely work with the product team. You will report to the product team.
What are we looking for?
● An enthusiastic individual with 4-8 years of experience in customer success in an HR
tech/ SaaS company.
● Experience managing customers (Small, mid and large) and handoff from Sales to
onboarding to customer success.
● Relevant experience in account management and customer success, preferably for SaaS
products.
● Bachelor’s/Master's degree in any HR, Tech, MBA etc.
● Strong interpersonal skills with excellent listening skills and empathy quotient.
● Excellent written and verbal communication.
● Self-motivated, team player with a high focus on customer centricity and delight.
● Expertise in handling client issues and servicing the client in a fast-paced environment.
● Preferred – experience in the HR domain and Technical skills.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity
to work with a team of highly talented young professionals. We also offer a whole load of
benefits to make your stay enjoyable with this company.
We are,
A SaaS commerce company helping organizations enhance employee engagement by offering
products in the area of rewards & recognition, employee surveys via Empuls, incentive
management via Compass, and an e-commerce product catalog via Plum. We welcome you to
explore the website to learn more about us.
Way forward,
If you find this role exciting and want to join us at Bangalore, India, then apply by clicking
below. Provide your details and upload your resume. All received resumes will be screened,
shortlisted candidates will be requested to join for a discussion and on mutual alignment and
agreement, we will proceed with hiring
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

PIPRA Solutions
Hyderabad
2 - 3 yrs
₹5L - ₹10L / yr
skill iconReact.js
skill iconFlutter
skill iconSpring Boot
skill iconNodeJS (Node.js)
skill iconHTML/CSS
+4 more

Job Description: Full Stack Developer 

Role Overview

We are seeking a skilled Full Stack Developer with a minimum of 3+ years of hands-on experience in building modern web and mobile applications. The ideal candidate will have strong expertise in React and/or Flutter on the frontend, backed by Java based backend development, and the ability to work across the full software delivery lifecycle.


This role requires a pragmatic engineer who can translate business requirements into scalable, maintainable solutions while collaborating effectively with product, QA, and DevOps teams.


Key Responsibilities

  • Design, develop, and maintain full-stack applications with responsive web and/or cross platform mobile interfaces
  • Build and optimize frontend components using React and/or Flutter with a focus on performance and usability
  • Develop backend services and APIs using Java (Spring / Spring Boot preferred)
  • Integrate frontend applications with backend services via RESTful APIs
  • Write clean, well structured, and testable code following best practices
  • Participate in architecture discussions, code reviews, and technical decision-making
  • Debug, troubleshoot, and resolve application issues across the stack
  • Collaborate closely with designers, product managers, and other engineers
  • Support deployments and work with DevOps pipelines where required


Required Skills & Experience

  • Minimum 3 years of professional experience as a Full Stack Developer
  • Strong experience with React and/or Flutter
  • Solid backend development experience using Java
  • Experience building REST APIs and integrating frontend with backend services
  • Working knowledge of HTML, CSS, JavaScript, and modern frontend tooling
  • Familiarity with relational databases (PostgreSQL/MySQL) and basic query optimization
  • Experience with Git and collaborative development workflows
  • Understanding of application security, authentication, and authorization concepts


Preferred Skills

  • Experience with Spring Boot, Hibernate/JPA
  • Exposure to Node.js or Angular
  • Experience with cloud platforms (AWS preferred)
  • Familiarity with CI/CD pipelines and containerization (Docker)
  • Experience building offline capable or mobile first applications
  • Prior work in enterprise or product based environments


Soft Skills

  • Strong problem solving and analytical abilities
  • Good communication skills and ability to work in cross functional teams
  • Ownership mindset with attention to code quality and maintainability
  • Ability to adapt quickly in a fast paced development environment


Experience Level

  • 3+ years of relevant full stack development experience


Educational Qualification

  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • A Master’s degree or equivalent exper


Read more
Euphoric Thought Technologies
Sakshi Mittal
Posted by Sakshi Mittal
Bengaluru (Bangalore)
3 - 5 yrs
₹6L - ₹10L / yr
Automation
Selenium
skill iconJava
Manual testing
API
+5 more

Job Description for Automation QA

Key Responsibilities

● Test web and mobile applications / services, ensuring they meet high-quality standards. ● Conduct thorough testing of e-commerce platforms in the automobile domain (e.g., carwale.com, cars24.com). ● Perform backend REST API testing, ensuring correct data in databases and debugging issues through logs, network responses, and database validations. ● Collaborate with cross-functional teams (developers, product managers, DevOps) to define and execute comprehensive test plans and strategies. ● Analyze and debug integration workflows, particularly with third-party services such as payment gateways and authentication providers. ● Ensure exceptional frontend UI/UX quality with meticulous attention to detail. ● Write, execute, and maintain detailed test cases based on user stories and business requirements. ● Conduct regression, integration, and user acceptance testing (UAT) to validate product functionality. ● Monitor and analyze test results, report defects, and collaborate with developers for resolution. ● Use tools such as Postman, browser developer tools, and bug-tracking systems like JIRA effectively. ● Coordinate testing activities across multiple releases and environments. ● Facilitate test preparation, execution, and reporting while ensuring alignment with Agile frameworks. ● Maintain and update test documentation following requirement changes. ● Participate in daily stand-ups and sprint planning discussions, contributing to feature validation and delivery goals. ● Monitor and triage issues in collaboration with cross-functional teams to resolve them efficiently.

Required Skills & Qualifications

● 3+ years of experience in automation testing with hands-on exposure on web and backend testing, preferably in the e-commerce/automobile industry. ● Strong proficiency in testing tools like Postman, browser developer tools, and bug-tracking systems. ● Solid understanding of SQL, PostgreSQL, Python or MongoDB for data verification. ● Familiarity with async communication in service (e.g., AWS SQS, Apache Kafka) and debugging issues therein. ● Excellent knowledge of the software testing lifecycle (STLC) and Agile testing methodologies. ● Experience with version control systems like Git. ● Proven ability to debug issues in API integrations, logs, and databases. ● Strong communication and documentation skills for reporting bugs and preparing detailed test reports. ● Understanding of regression testing frameworks and expertise in functional and integration testing.

Additional Preferred Qualifications

● Experience with mobile testing frameworks and tools. ● Basic understanding of performance testing and debugging for optimized user experiences. ● Exposure to automation tools (not mandatory but advantageous).

Read more
Glan management Consultancy
Gurugram
4 - 8 yrs
₹10L - ₹20L / yr
Tableau
SQL

Experience: 4–6 Years

Job Summary:

We need a Senior Tableau Developer with a minimum of 4 years to join our BI team. The ideal candidate will be responsible for designing, developing, and deploying business intelligence solutions using Tableau.

Key Responsibilities:

  • Design and develop interactive and insightful Tableau dashboards and visualizations.
  • Optimize dashboards for performance and usability.
  • Work with SQL and data warehouses (Snowflake) to fetch and prepare clean data sets.
  • Gather and analyse business requirements, translate them into functional and technical specifications.
  • Collaborate with cross-functional teams to understand business KPIs and reporting needs.
  • Conduct unit testing and resolve data or performance issues.
  • Strong understanding of data visualization principles and best practices.

 

Tech. Skills Required:

1.   Proficient in Tableau Desktop (dashboard development, storyboards)

2.   Strong command of SQL (joins, subqueries, CTEs, aggregation)

3.   Experience with large data sets and complex queries

4.   Experience working on any Data warehouse (Snowflake, Redshift)

5.   Excellent analytical and problem-solving skills.


mail updated resume with current salary-

email: etalenthire{at}gmail[dot]com

satish: 88O 27 49 743

Read more
Surety Seven Technologies
603, Prabhat Kiran Building, 17-Rajendra Place, New Delhi – 110008, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
4 - 6 yrs
₹6L - ₹18L / yr
Communication Skills
Corporate Communications
Interpersonal Skills
Insurance
surety bond
+4 more

Surety Seven Technologies Pvt. Ltd.

Job Description – Corporate Sales Manager

Job Overview

We are seeking a motivated and experienced Sales Professional with strong expertise in commercial insurance, sum control, and surety bonds. The ideal candidate will have a proven track record in B2B insurance sales and a deep understanding of delivering surety bond solutions for large-scale infrastructure projects.

Key Responsibilities

  • Drive the sales process targeting infrastructure companies, contractors, and large corporates.
  • Build and maintain strong relationships with contractors, project owners, insurers, and brokers.
  • Understand client requirements and provide tailored insurance solutions.
  • Develop and manage a pipeline of prospective clients, including contract negotiations and deal closures.
  • Coordinate with underwriters and oversee policy issuance processes.
  • Ensure accurate documentation, sum insured control, and comprehensive risk assessment.
  • Achieve sales targets and contribute to overall business growth.

Required Skills & Qualifications

  • Minimum 5 years of experience in commercial insurance or surety bond sales.
  • Strong knowledge of surety bond products, underwriting principles, and project risk evaluation.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to handle placement and premium discussions with insurers.
  • Self-driven, customer-focused, and solutions-oriented mindset.
  • Graduate/Postgraduate in Insurance, Business, or a related field (preferred).

Why Join Us?

  • Career advancement and professional growth opportunities.
  • Supportive and collaborative work environment with continuous learning.

Job Details

  • Position: Corporate Sales Manager
  • Location: Head Office – Rajendra Place, Delhi
  • Company: Surety Seven Technologies Pvt. Ltd.
  • Experience Required: 5–7 years
  • Salary Range: ₹30,000 to ₹100,000 per month
  • Employment Type: Full-time

If you are an experienced, driven, and client-focused professional ready to make an impact, we would love to hear from you!

Read more
Skilling and livelihood for underserved youth
Skilling and livelihood for underserved youth
Agency job
via Merito by Jinita Sumaria
Delhi
2 - 5 yrs
₹4L - ₹4.5L / yr
HR consulting
Documentation
Problem solving

Our client works in the area of skilling and livelihoods for underserved youth. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.


About the role:

● Research the latest job trends in the market

● Sourcing opportunities in the formal sector for the youth across Lighthouses

● Liaison and coordination with new employers across Pune City by calling and visiting, to keep track of the new openings and signing MoU

● Getting employers for in-house campus drive/job fest

● Holding daily placement meetings with the Placement Youth Coordinators of each Lighthouse for -

⮚ briefing them about the new job vacancies and

⮚ coordinating with them to align candidates from each Lighthouse for interviews

⮚ collecting daily placement data from the Placement Youth Coordinators and publishing report

● Arrange and conduct placement preparation sessions with the youth

● Conduct orientation programs across the Lighthouse for the youth

● Placements Tracking, Preparing reports and Audit to be done on a regular basis

● Maintain proper data and documentation on a daily basis


Requirements:

● MSW or Post Graduation in any field, with 2-5 years of experience in Placement or working in HR consulting firms

● Self-driven, excellent time management and multitasking skills

● Strong orientation towards relationship building and problem-solving

● Strong verbal, written and interpersonal skills in English

● Deep Empathy and a strong commitment towards youth’s development and growth

● Commitment towards the upliftment of the youth and city transformation

● Persistence, patience and commitment to doing social good

● High professional standards and dedication to the organization’s mission, staff, and youth

● Ability to handle deadlines with attention to detail including data accuracy

● Proficiency in Microsoft tools like Excel, PowerPoint, and Word


Read more
Quick Radius
at Quick Radius
1 recruiter
Manish Dodiya
Posted by Manish Dodiya
Ahmedabad
1 - 5 yrs
₹2L - ₹5L / yr
Motion graphic design
Motion graphics
Graphic Designing
2D animation
Video Editing
+8 more

As a Motion Graphics Designer at Quick Radius, you do more than bringing graphics to life. You use your strong creative background to create powerful videos that capture an audience and leaves them wanting more. In addition, you have these skills and experiences:

  • Strong technical skills and proven ability to use a variety of Adobe software (Photoshop, Illustrator, Premiere Pro, After Effects, Audition)
  • The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, social media, and more)
  • Able to work in a fast paced environment and have strong project management skills
  • Interact with clients to understand brief and share ideas
  • Be a great communicator, receive and interpret feedback, and meet tight deadlines
  • Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations
  • Ability to work on types of video - Explainer, Promotional, Marketing, SaaS product demo, Social media, Video editing, Animation, Mixed types of video
Read more
zivratechnologies
RIYADH (Saudi Arabia)
8 - 15 yrs
₹20L - ₹30L / yr
skill iconFlutter
J2EE
skill iconSpring Boot
Animation

Job description

Role/project description: will be responsible for user interface development of various android/ios based mobile applications for organization clients and partners.

The candidate will work in global, highly innovative and agile environment made up both by talented youngsters and senior professionals.

Location: Saudi Arabia

Job responsibilities:

  • Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
  • Contribute in all phases of the development lifecycle concept, design, build, deploy, test, release to app stores and support.
  • Diagnose performance issues, fix bugs including crashes and anrs to increase the functionality of the application
  • Write well designed, testable, efficient code
  • Ensure designs are in compliance with specifications.
  • Prepare and produce releases of software components
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
  • Collaborate with team members product managers, developers, designers to brainstorm about new features and functionalities.

 

Desired profile:

  • Proficient in Java/Kotlin programming
  • Knowledge and experience in flutter framework and dart programming
  • Hands on experience in using restful APIs
  • Hands on experience in designing and developing micro-services architecture and containers
  • Object oriented analysis, uml and design using common design patterns.
  • Hands on experience in development ide android studio, android sdk, firebase test lab
  • Experience with offline storage, threading, and performance tuning
  • Familiarity with push notifications
  • Familiarity with IOS integration with flutter
  • Experience using GitHub or similar environment
  • Complete understanding of SDLC &agile development
  • Experience with material design and android ui design principles, patterns and best practices
  • Good knowledge of adding third-party libraries
  • Ability to understand business requirements and translate them into technical requirements
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
  • A track record of delivering successful complex consumer product apps finance apps, e-commerce apps
  • Critical thinker
Read more
iFuture Globistic Limited
Priyanka Marra
Posted by Priyanka Marra
Visakhapatnam
0 - 6 yrs
₹3L - ₹12L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconJavascript
+4 more

We are looking for an experienced Full Stack PHP Developer for immediate hiring.Candidate must have at least 1 years of experience in working on PHP based projects with MySQL backend. The ideal candidate should have the drive and passion to thrive in a startup environment. Should be involved in all aspects of the development cycle of a project. Skills Required:

  • Strong experience in PHP with deep understanding of Codeigniter framework
  • Working experience with SQL, table design, and entity relationships.
  • Familiarity with relational databases mySQL or MS SQL Server
  • Deep knowledge of how the web works (Servers, Sockets, HTTP, Rest API).
  • Up-to-date knowledge of modern HTML5, CSS3/4, Bootstrap.
  • Developing APIs and RESTful services
  • Version control systems like Git and GitHub ·
  • Proficient in data structures and algorithms.
  • Helping with the design and development of software
  • Testing and debugging software to keep it optimized
  • Writing clean code for the front and back end of the software
  • Creating servers and databases for the back end of the software
  • Ensuring cross-platform compatibility and optimization
  • Testing and maintaining the responsive design of applications
  • Working with graphic designers to design new features

Education: Bachelor's Degree in Computer Science or any equivalent experience Experience: Minimum 1 years of experience.

Job Type: Full-time

Read more
CEDCOSS Technologies Private Limited
Kajal Verma
Posted by Kajal Verma
Lucknow
1 - 3 yrs
₹1L - ₹3L / yr
skill iconPHP
MySQL
Magento
Desired Skills & Experience: 1. Should have minimum 6 months - 1 year of Magento development experience 2. Knowledge of Magento plug-in / extension development using object oriented PHP & Magento API’s. 3. Experience working with the MVC design pattern and source control (GIT) 4. Exposure of PHP, Zend framework (a plus) 5. Strong written and verbal communication skills in English 6. Should have exposure to address cross platform issues and responsiveness 7. Ability to understand client briefs and actively contribute to the brainstorming and ideation process 8. Strong interpersonal and organizational skills
Read more
MobileFirst Applications Private Limited
Sonia Poojary
Posted by Sonia Poojary
Remote, Ahmedabad
3 - 5 yrs
₹3.6L - ₹6L / yr
skill iconAndroid Development
skill iconKotlin
skill iconJava

What do we do?

 

About MobileFirst: Mobile design & development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Israel.

We have catered to clients in Automobiles, Paints, Fashion, Sports, Transportation, Food, Music, Coupons, Smart Parking, Uber for X, etc.

 

What are we looking for?

 

  • Android Developer with passion working on Android & Android NDK related challenges
  • Exposure on Android Application development and deployment 
  • Minimum 2+ years experience is required on Android 
  • Must have uploaded 3 to 4 Android Applications
  • Great command over Android Studio (Gradle-based development) 
  • Understanding of Android UI and new UI/ UX trends
  • Understanding of Play Store, FCM is required
  • Exposure to Kotlin is a plus.

What should you have?

 

  • Amazing debugging skills and problem-solving abilities
  • Skills of designing and developing advanced applications for the Android platform
  • Bug fixing and improving application performance
  • Knowledge of Opensource Libraries & Frameworks  
  • Command over algorithms, design trends & knowledge about popular applications on App 
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  • Solid understanding of the full mobile development life cycle.

Who are we looking for?

 

  • Tech Savvy. Fast learner. Leader. 
  • Creative self-starter who is comfortable with both taking initiatives and working in collaboration.
  • We don't see your college degree or we don't care if you are a dropout. 

Job Perks

  • Great Fun Learning exposure
  • Training and Seminars on new Technologies
  • Startup Experience
  • Flexible timings and "work from home" options
  • Assignment Incentives
  • Training on Vocabulary, Soft Skills, and Personality development
  • Team Lunches, Team Outings, Hangouts, and Movies
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos