Sr, Customer Success Manager

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 6-8 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

• We are seeking a detail-oriented Database Administrator to design, implement, and maintain our database systems. You will ensure that our data remains secure, available, and optimized for performance. As a DBA, you will work closely with developers to build efficient schemas and with security teams to protect against emerging threats.
• Key Responsibilities
• Performance Tuning: Monitor system health and optimize complex SQL queries, indexes, and stored procedures to ensure maximum speed and efficiency.
• Security & Compliance: Implement "Zero-Trust" security models, manage user permissions, and ensure compliance with data regulations 
• Backup & Disaster Recovery: Develop and test robust backup strategies and failover procedures to minimize downtime in case of system failure.
• Cloud & Hybrid Management: Manage databases across on-premises and cloud platforms (AWS, Azure, GCP), including instance provisioning and cost optimization.
• Automation: Utilize tools like Ansible, Terraform, or AI-driven "Copilots" to automate routine maintenance tasks and schema deployments.
• ETL & Data Migration: Oversee the Extraction, Transformation, and Loading (ETL) of data from various sources into central repositories.
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• Required Skills & Qualifications
• Technical Skills
• DBMS Expertise: Proficiency in one or more major systems: MySQL, PostgreSQL, Microsoft SQL Server, or Oracle.
• Cloud Proficiency: Hands-on experience with cloud-native databases (e.g., Azure SQL, Amazon RDS, MongoDB Atlas).
• Scripting: Mastery of SQL and familiarity with automation languages like Python or PowerShell.
• 
  

We are looking for a creative, skilled UI developer to design web apps with functionality and aesthetics in mind. The UI developer will work with back-end developers and front-end developers to ensure that the applications are optimized for several devices and presented attractively. To be successful as a UI developer you should have excellent knowledge of HTML, JavaScript, and CSS. In addition to this, you must work well in a team as there are several individuals involved in the development process.

• Work with other developers to ensure that the web apps are functional and visually appealing.
• Liaise with the client to gauge their needs and expectations.
• Plan the layout of the applications.
• Ensure that the applications are optimized for various devices.

• Proficiency in HTML, JavaScript, jQuery, and CSS.
• Knowledge of Adobe Illustrator.
• Good interpersonal skills.
• Understanding of key design principles.
• Good problem-solving skills.

Tech Lead

 Key goals and responsibilities

· Building reusable components and front-end libraries for future use

· Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache

· Ensure best coding practices to build efficiencies and scalability of the tech stack; to be implemented by the team.

· Ensure defect-free software deployment and maintenance thereof.

· Focus on critical trouble shooting issues; be obstacle remover for the team.

· Create and maintain project documentation and tech specs.

· Review the code periodically from technical and security point of view with due recommendations.

· Track team on performance and task management to deliver to timelines and quality.

· Thorough understanding of React.js, Vue Js and its core principles

· Familiarity with modern front-end build pipelines and tools

· A knack of benchmarking and optimization

· Familiarity with code versioning tools such as Git, SVN, and Mercurial

· Good understanding of quality JavaScript code (Object oriented and commonly used design patterns )

· Capable of debugging complex issues in JavaScript

· Understanding of JS debug tools and chrome dev tools

Your key qualifications & competencies:

· Understanding of web markup, including HTML5 and CSS3

· Familiarity with RESTful APIs

· Knowledge of modern authorization mechanisms, such as JSON Web Token

· Experience with data structure libraries (e.g., Immutable.js)

· At least 5+ years of hands on coding experience

· Strong understanding of OOPS Concepts and data structure

· Have practical knowledge/experience in JAVA , Microservices , Springboot , hibernate and MySQL database

· Have prior experience in scrum and agile methodologies

· Should have 5+ years of experience in modern JavaScript frameworks such as React.js /Vue/AngularJS /Knockout

· Must have experience on AWS, or Google cloud. Must have knowledge of GIT.

· Should have sound understanding of http and REST. Be a proponent of strict code quality standards using JSLint etc.

· Should have atleast 3+ years of leading teams and proven record of adherence to ambitious deadlines.

· Should have strong understanding of object oriented and functional programming in JavaScript.