Sr, Customer Success Manager

We are looking for enthusiastic female interns who are interested in gaining hands-on experience in market research and are comfortable speaking with customers over the phone. This role involves gathering market intelligence, conducting surveys, and engaging with potential customers to support our research and business development efforts.

Build financialsustainability

a. Building and sourcing work-streams such as corporate, foundation, multi-

laterals, Alumni, government etc. Good to be Subject matter Expert in

work-streams such as multi-laterals / foundations.

b. Design and execute deep engagement strategy with key relationships to

ensure renewals, upgrades and meaningful partnerships

c. Partner with the Director in leveraging the rich ecosystem towards building

a pipeline of funders.

d. Manage systems and processes that support development objectives and

comply with regulatory laws and MoU commitments

e. Lead and manage strategic partnerships with various organizations to

organize fundraising campaigns and events.

f. Facilitate legal agreements/ communications with partners as needed

g. Events: Support and Organize vents/ conferences/ seminars/ concerts/

charity fundraising events etc. to promote fundraising for partners

2. Due Diligence:

a. Conduct thorough due diligence on partners to make sure they are

compliant with existing laws and have strong track record.

b. Conduct thorough due diligence on individuals creating personal cause

campaigns to verify need and use of funds

3. Fundraising:

a. Help partners identify influential campaign creators or to create campaigns

themselves

b. Work closely with the digital marketing and content team to make sure

each fundraising campaign is a big success!

c. Feedback Reports: Ensuring that all donors are sent feedback reports on

timely basis and that partners provide high quality feedback reports

Campaigns: Develop pipeline of campaignsthat have large scale impact and

work with partners to execute those.

Job Title : Java Full Stack Developer (React & Java )

Experience : 4 to 7 Years

Location : Pune / Chennai/Hyderabad

Notice Period : Within 15 days

Job Description :

Looking for passionate Java Full Stack Developers with strong expertise in React and Spring Boot Microservices to join our dynamic team. If you are looking for a challenging role in a collaborative environment and are ready to join immediately, we would love to hear from you!

Key Responsibilities :

- Design, develop, and maintain scalable web applications using Java, Spring Boot, and Microservices architecture.

- Build responsive and dynamic front-end interfaces using React.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Ensure the performance, quality, and responsiveness of applications.

- Write clean, maintainable, and efficient code following best practices.

- Participate in code reviews, unit testing, and integration testing.

- Troubleshoot and resolve technical issues across the full stack.

Required Skills :

- 4+ years of Front-end development experience with React.js.

- hands-on experience in Java Full Stack Development.

- Strong proficiency in Spring Boot, RESTful APIs, and Microservices.

- Solid understanding of HTML5, CSS3, JavaScript, and TypeScript.

- Experience with SQL/NoSQL databases (e.g., MySQL, MongoDB).

- Familiarity with CI/CD pipelines, Git, and Agile methodologies.

- Excellent problem-solving and communication skills.

This is a full-time on-site role for a Tech Sales Intern at DIGITALAPSS located in Bengaluru. As a Tech Sales Intern, you will be responsible for providing technical support to customers, handling sales inquiries and orders, and delivering exceptional customer service. Your day-to-day tasks will involve communicating with clients, assisting them in finding the right solutions for their needs, and ensuring customer satisfaction.

Responsibilities:

• Identify and engage with potential clients to understand their domain, hosting, and server requirements.
• Provide expert advice and technical guidance to clients, helping them choose the most suitable hosting and server solutions based on their specific needs.
• Prepare and deliver compelling presentations and proposals to prospective clients, showcasing the advantages of Spark Cloud Host services.
• Develop and maintain strong client relationships, serving as their primary point of contact for technical and sales-related inquiries.
• Collaborate with our technical support and operations teams to ensure seamless onboarding and support for new clients.
• Stay up-to-date with industry trends and emerging technologies related to domain, hosting, and server services.
• Meet or exceed sales targets and revenue goals set by the company.
• Participate in networking events and industry conferences to expand your client base and promote Spark Cloud Host's services

Qualifications

• Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, or Business) or equivalent work experience.
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Knowledge of the domain and hosting industry trends and competitive landscape.

Role Description

Business Development Manager

We are seeking an ambitious, smart and target-oriented individual for generating sales to join our business development team. This role is a hybrid role in a middle to senior position.

Requirements

·        Excellent Communication skills - verbal and written (Verbal Skills, Command over Language, Fluency)

·        Ambitious and aggressive approach towards sales

·        4 to 6 years of experience in a sales role (preferably in PR agency/ handling a PR role for a company, or a media company / agency or a digital marketing agency or role)

·        Diligent, persistent with strong follow-ups

Responsibilities

• Identifying new opportunities and clients
• Generating leads via multiple sources including but not limited to cold calling, emailing, social media, and others
• Develop the pipeline of new business coming in to the company by preparing for potential growth opportunities
• Contributing to pitch presentations and pitching to clients to acquire new business
• Coordinating with the team and founders to come up with new offerings to increase revenue from existing clients
• Competitor analysis: Should keep a close eye on the work done by competitors and come up with strategies to acquire those clients
• Providing management with client / market feedback
• Ability to do research and build a digital marketing strategy - including audience, brand & category research
• Maintaining a good relationship with clients
• Mapping potential business deals by contacting potential clients; discovering and exploring opportunities
• Meeting the agency’s business targets
• Developing long-term relations with clients
• Differentiating the agency’s solutions in comparison to the competitors to get more conversions
• Great communication and people management skills
• Record and maintain information on business closed, ongoing projects, etc. on an ongoing basis in the agency’s in-house systems and records

Benefits to the candidate

·        Getting first-hand experience closing and managing clients from across the globe

·        Getting the opportunity to learn about the publica relations industry from the ground-up

·        Working closely with the founding team with decades of industry knowledge

·        Working in an environment that allows freedom and offers opportunities to grow and learn within and beyond the specific role

·        Experience of working in a diverse remote team that spans across Asia, North America & other regions

Compensation

·        Basic in-hand salary: The range will be between INR 6 to 8 lacs per annum depending upon prior experience

·        Incentive structure: There will incentives in the form of commissions involved depending upon the service and the market. These will be discussed in detail during the interview

Job Location

Candidate has the flexibility to work from home or any location of their choice.

Timings: 6.00 pm to 3.00 am IST (adjusted as per daylight savings)

The work shift is as per Eastern Time

Industry: Public Relations, Internet, Online Media

Company Description

Established in 2014, Facilius Inc. (www.faciliusinc.com) is a Public Relations and media placement agency. It works directly with top-tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more. It operates on a unique model unlike any PR agency where they work with a clientele that includes entrepreneurs, businesses, corporates, celebrities, and professionals across the US, UK, middle east, Asia and other regions. The team currently includes 21 people from across the globe.

Job description

Years of experience: 1-2yrs

Location- Ghaziabad

Job brief:

We are looking for a resilient, empathic field sales executive to contribute to the growth of our company. Field sales executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and

remaining abreast of changes in consumption.

Roles and Responsibilities

ED-Tech selling, with schools

● Familiarize yourself with all products and services offered by our company.

● Procuring new clients through direct contact, word-of-mouth, and collaboration with

the marketing department.

● Attending networking activities to research and connect with prospective clients.

● Maintaining meaningful relationships with existing clients to ensure that they are

retained.

● Suggest upgrades or added products and services that may be of interest to

clients.

● Crafting business proposals and contracts to draw in more revenue from clients.

● Negotiating with clients to secure the most attractive prices.

● Equipping staff with the technical and social skills needed to enhance sales.

● Review clients' feedback and implement necessary changes.

● Remaining in tune with trends in consumption to ensure that our offerings remain

relevant.

● Ability to manage multiple LinkedIn accounts and handle conversations and bring

them to the table to discuss with Sales Team

Requirements:

● Exceptional communication, presentation, and relationship management skills.

● Strong organizational and persuasive skills.

● Ability to self-motivate and work well independently.

● Ability to maintain discretion in handling sensitive/confidential information

● Proficiency in database management and record keeping in excel.

● Email writing skills are required.

Other Details:

1. Working Days: Monday to Saturday

2. Shift Timing: 9:30 am to 7 pm

3. Remuneration: Best in the industry (You can expect a 10-30% hike over current

salary)

5. Other benefits: Incentive-based on performance

Qualifications:

● Bachelor's degree or equivalent experience in Business

● 2+year of sales or marketing experience

● Excellent written and verbal communication skills

Responsibilities

• Interact with customers to provide and process information in response to inquiries about our products such as SMS / Cloud telephony and Voice through calls and email.
• Interact with customers regarding their concerns/requests about products and services over calls and email.
• Manage the tickets over the ticketing tool.
• Handle the calls received from clients.
• Process requirements, modifications, and escalate complaints across a number of communication channels.

Skill sets

• Excellent communication and presentation skills.
• Strong customer handling skills over calls and active listening.
• Ability to multitask, prioritize and manage time effectively.
• Ability to stay calm when customers are stressed or upset.
• Ready to work in a 24X7 environment.
• Good computer skills.
• Proficient in Microsoft Office Applications.

Education Required

• Graduate in Technical field (B.Tech, M.Tech, BCA, MCA, B. Sc , Diploma)

Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

• Strong proficiency with JavaScript & OOPS
• Knowledge of Node.js and frameworks available for it 
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of server-side CSS preprocessors 
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance
• User authentication and authorization between multiple systems, servers, and environments
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Knowledge of AWS will be preferable