Sr, Customer Success Manager

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with Databricks and Apache Spark.
• Proficiency in Python and SQL.
• Proven experience in data mapping, transformation, and data modeling.
• Experience integrating data from APIs, databases, and cloud storage.
• Solid understanding of ETL/ELT concepts and data warehousing principles.

Key Responsibilities

Data Source Identification & Quality Assessment

Data Mapping & Integration

• Define and maintain comprehensive data mapping between source systems and Databricks tables.
• Design and implement scalable ETL/ELT pipelines using Databricks and Apache Spark.

Databricks & Data Modeling

• Develop and optimize Databricks workloads using Spark and Delta Lake.
• Design efficient data models optimized for performance, analytics, and API consumption.

A Computer Scientist/Engineer designs, develops, tests, and integrates computer software and hardware systems. This pivotal role blends deep knowledge of computer architecture with advanced software engineering—driving innovation in platforms spanning from embedded systems and networks to AI and cybersecurity

Job Description Essential Functions:

• Financial analysis knowledge
• Excellent English to enable customer communication (Written and Verbal)
• Ability to handle any customer interaction professional and with a service-oriented attitude
• Reliable and precise work style, even under time pressure
• Excel / PowerPoint Skills.
• Experience in telecom industry is a plus

Required Skills:

• Inventory Management - In-depth knowledge of Inventory and components for building Telecom Inventory.
• Should have worked on Inventory creation for a minimum period of 2-3 years for both Voice and Data service.
• Good knowledge on Vendor portal for various global Telecom vendors.
• Should be able to work as an individual contributor.
• Should have experience on client engagements.
• Good knowledge on Vendor reports and CSRs
• Good Communication is must.
• Good understanding on Telecom products and services.
• Additional knowledge of Wireless is a plus

Soft skills:

• Good communication skills (Written & Oral)
• Flexible to work in the evening shifts
• Individual and team player

Responsibilities :

- Execute and drive multiple UI UX projects by diagnosing business and user needs.

- Apply all pieces of user-centred design methodology and processes.

- Plan and conduct primary and secondary research.

- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.

- Design and manage all interaction design activities including visual design coordination with global designers.

- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.

- Coordinate with technology teams to bring designs to a pixel-perfect reality.

- Manage communications at all levels and be responsible for project deliverables with quality and on time.

- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.

- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors

- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment

- Conduct user research and synthesize findings

- Define and distill complex user requirements

- Design digital products and service processes

- Conduct usability testing

- Collaborate with cross-functional teams

- Communicate design solutions.

What We're Looking For :

- A relevant design degree, or equivalent work experience in UI UX is required

- 2+ years of experience with enterprise or design-oriented systems

- Familiar with design tools such as Figma, Photoshop, and Illustrator.

- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions

- Portfolios demonstrate your expertise and experience is required

- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.

- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.

- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.

Responsibilities:

·        Collaborate with cross-functional teams, including hardware engineers, system architects, and product managers, to define software requirements and specifications for embedded systems.

·        Design and develop efficient, reliable, and scalable embedded software solutions that meet the defined requirements.

·        Write, test, and debug code in programming languages commonly used for embedded systems, such as C, C++, and assembly language.

·        Interface with hardware components, such as sensors, actuators, microcontrollers, and communication interfaces (UART, SPI, I2C,CAN etc.).

·        Develop and implement device drivers, firmware, and low-level software to control hardware peripherals.

·        Participate in code reviews to ensure code quality, maintainability, and adherence to coding standards.

·        Perform unit testing, integration testing, and system testing of the embedded software.

·        Analyse and optimize system performance, memory usage, and power consumption.

·        Collaborate with the quality assurance team to identify and resolve software defects.

·        Stay up-to-date with industry trends, tools, and technologies related to embedded systems and software development.

·        Document software design, code, and test procedures for internal and external use.

·        Provide technical support to other teams during product integration, testing, and deployment.

Qualifications:

·        Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, or a related field.

·        Proven experience in embedded software development, including designing, coding, testing, and debugging.

·        Proficiency in programming languages such as C and C++.

·        Familiarity with Embedded C, 32-bit microcontroller,16-bit microcontroller hardware interfaces.

·        Knowledge of real-time operating systems (RTOS) and multi-threaded programming.

·        Strong problem-solving skills and ability to troubleshoot complex hardware-software interactions.

·        Excellent communication skills and the ability to work effectively in a team.

·        Familiarity with communication protocols (UART, SPI, I2C, CAN, Ethernet) is desirable.

·        Knowledge of security considerations in embedded systems is an advantage.

Location: Chennai

Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate

Skills:

Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML

Only Male Candidate

25% HIKE on Current Salary 

Location:  Pune/Nagpur,Goa,Hyderabad/Bangalore

Job Requirements:

• 9 years and above of total experience preferably in bigdata space.
• Creating spark applications using Scala to process data.
• Experience in scheduling and troubleshooting/debugging Spark jobs in steps.
• Experience in spark job performance tuning and optimizations.
• Should have experience in processing data using Kafka/Pyhton.
• Individual should have experience and understanding in configuring Kafka topics to optimize the performance.
• Should be proficient in writing SQL queries to process data in Data Warehouse.
• Hands on experience in working with Linux commands to troubleshoot/debug issues and creating shell scripts to automate tasks.
• Experience on AWS services like EMR.