Sr, Customer Success Manager

Job Role: We are seeking a skilled Java Developer to contribute to the development and enhancement renowned banking application, which supports automatic reconciliation and unified data reporting for their clients. This role involves working on high-impact enhancements, data pipeline integration, and platform modernization. The ideal candidate will be a quick learner, self-motivated, and able to ramp up quickly in a fast-paced environment. 

Key Responsibilities:

 Design, develop, and maintain Java-based applications using Java 17 and Spring Boot.

 Implement and manage message routing using Apache Camel.

 Develop and monitor data pipelines using Kafka.

 Support and enhance existing cloud-native applications.

 Work with OpenShift Container Platform (OCP 4) for container orchestration and deployments.

 Utilize Jenkins for CI/CD pipeline automation and management.

 Collaborate with cross-functional teams to integrate multiple data sources into a unified reporting platform.

 Participate in code reviews, unit testing, and performance tuning.

 Troubleshoot and resolve production issues in collaboration with operations teams.

 Document development processes and system configurations.

Required Skills:

 Strong proficiency in Java 17 and Spring Boot frameworks.

 Hands-on experience with Apache Camel for message routing and transformation.

 Solid experience in Kafka development and monitoring tools.

 Good understanding of cloud pipeline architectures and deployment strategies.

 Experience working with OpenShift (OCP 4).

 Familiarity with Jenkins for CI/CD and automated deployments.

 Understanding of cloud deployment platforms (AWS, Azure, or GCP preferred).

 Strong analytical and debugging skills.

 Ability to learn quickly and adapt to evolving project requirements.

Nice to Have:

 Experience in financial services or transaction reporting platforms.

 Familiarity with microservices architecture and containerization best practices.

 Knowledge of monitoring tools (e.g., Prometheus, Grafana).

Job Location: Pune 

Experience: 4- 5 years

Functional Area - IT Software - Application Programming , Maintenance

Role Category : Programming & Design

Requirement / Job Description:

 Core Skills:

 Strong experience of Core Java (1.7 or higher), OOPS concepts and Spring framework (Core,     AOP, Batch, JMS)

 Demonstrated design using Web Services (SOAP and REST)

 Demonstrated Microservices APIs design experience using Spring, Springboot

 Demonstrable experience in Databases like MySQL, PostgreSQL, Oracle PL/SQL development etc

Strong coding skills, good analytical and problem-solving skills

Excellent understanding of Authentication, Identity Management, REST APIs, security and best practices

 Good understanding of web servers like Tomcat Apache, nginx or Vertex/ Grizzly, JBoss etc

 Experience in OAuth principles

 Strong understanding of various Design patterns

Other Skills:

  Familiarity with Java Cryptography Architecture (JCA)

 Understanding of API Gateways like Zuul, Eureka Server etc..

 Familiarity with Apache Kafka, MQTT etc.

Responsibilities:

 Design, develop, test and debug software modules for an enterprise security product

 Find areas of optimization and produce high quality code

 Collaborate with product managers and other members of the project team in requirements specification and detailed engineering analysis.

 Collaborate with various stake holders and help bring proactive closure on the issues

 Evaluate various technology trends and bring in the best practices

 Innovate and come out of the box solutions

Adapt, thrive and deliver in a highly evolving and demanding product development team

Come up with ways to provide an improved customer experience

An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.

Responsibilities:

• Answering incoming support queries from our customers via calls and live chat
• Logging and responding to customers through our ticketing system, Zendesk
• Managing assigned tickets promptly, ensuring customers are kept up to date
• Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
• Assist in updating and building our customer knowledge base & best practice guides
• Meeting SLA's and KPI's

Requirements:

• Tech-savvy and have a passion for customer service
• A strong problem solver and think logically at all times
• An advocator of our one-team mentality and a great team player
• A great listener and pride themselves on their impeccable communication skills
• Great at driving their personal development

· Salary Package: As per Company Standards

Job Description:

Technologies/Frameworks –

·        Core Java, J2EE,

·        Spring Core and Spring MVC, Sprint Boot, Spring Security,

·        JDBC, Hibernate, RESTful APIs, SOAP WebServices

·        Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage

·        Junit or Mockito frameworks

·        Maven, Git

·        Knowledge Data Structures,

·        SQL, MySQL

·        Designing relational database schemas                                                                                                                                                

·        Basics of AWS, Cloud, Microservices

Must have strong knowledge and experience in Agile based software development methodologies. Knowledge of an Agile tool like Jira.

Strong knowledge of working in Integrations of 3rd party APIs and creating the new APIs.

Must have good knowledge of creating Flow diagrams, UMLs and all the required documentations.

Must have Team Lead exposure

Domain Preference

Eximius is a micro-VC fund which invests into early-stage startups. One of our portfolio startup iTribe is looking for "Hustlers", "First Principle Thinkers", "Crazy and trips on creating products out of the box from scratch", "Outspoken", "unafraid of users ripping your product".

About iTribe: 
iTribe is on a mission to make discussing finance from being a taboo topic to a dinner table topic, which means making "Bharat" financially literate and independent. iTribe is a social network which allows anyone to discover, discuss, vet ideas and seek advice from like-minded iTribe aims at making Finance simple, witty and fun for everyone

Founded in 2021 by IIT Kharagpur alumni to convert their own journey of becoming investors into a product to help billion users. An emerging startup backed by some of the most respected investors around the world.

Responsibilities

• Craft clean, manageable code, maintain proper documentation and code integrity
• Maintain quality and ensure 100% uptime
• Create, test and deploy the applications on production servers
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency
• Responsible for security and data protection.

• Working alongside Product managers to architect and design new features.
• Collaborate with the rest of the engineering team to launch new features.
• Unblock peers and keep all the internal and external teams informed about the progress of development

Requirements

• 2 - 5 years of experience in designing and developing Server side component (REST APIs, Micro service Architecture)
• Good understanding and strong in data structures and algorithms (Degree in computer science is an added advantage)
• OOP implementation experience with back-end programming languages (Ex: JavaScript, Python, Java, etc).
• Good to have experience with event driven architecture.
• Good understanding of databases such as MongoDB, PostgreSQL, MySQL.
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter, learn and implement new technologies/ frameworks
• Excellent analytical and problem-solving skills

Why you should join iTribe? 

• Building a product which is not done in decades.
• Be a part of the founding team and work directly with the founders.
• Competitive Salary
• ESOPs - ownership in the company
• Medical Insurances
• Subscriptions to premium platforms for learning
• Books that you ask for
• Friendly leave policy

The opportunity

The Engineering Manager (EM)is responsible for a managing a team of full stack engineers that is building highly innovative and cutting edge solutions. This role is accountable for leading a team, developing code, deploying and managing in production. Most importantly, the EM, while working with the Product owners drives the product Net promoter score (NPS), user satisfaction, building the product roadmap and delivering highly functional, exceptionally innovative and intelligent software. You will be called upon to be the technical representative for your team during cross-team collaborative efforts and planning. Success in this role will require strong and innovative approaches to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.

You are great at

As an Engineering Manager, you’ll take the lead as you - drive product development, operations and technical decision making. You’ll have a strong focus on team management and development, equal focus will be on writing production code and hands on active development of the capabilities and solutions. Assist in defining infrastructure need and use enterprise solution and drive resolution of technology roadblocks including code, infrastructure, build and deployment. Manage overall software development cycle by adhering to development and security standards. Establish good stakeholder communication and work closely with Product teams and influence set product roadmap and help drive requirements while being a strong advocate of extreme agile and DevOps practices across engineers. Build and manage a team of high performing full stack engineers and provide leadership, coaching, motivation and recommend staffing levels, operating procedures, tools and systems for the team. Provide career development and performance management to a team of engineers.

Required Candidate Profile

• 4 year degree in or equivalent experience
• 8+ years of engineering (software development) experience
• 1-3 years of managing teams with a strong track record of delivery for cross-functional product experience with Cloud hosting and managing products
• Proficient in building high performing APIs and writing specs
• Expertise in programming languages. Hands on experience in Java, J2ee technologies is preferred.
• Experience in SAP Hybris Commerce would be a plus
• Experience with integration, data handling technologies and other open source frameworks
• Strong written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to variety of audiences
• Team-orientated, passionate about developing others’ skills and capabilities
• Successful track record of working in large scale technology solutions
• Deep understanding of agile development processes and methodology including continuous integration and delivery, with a mindset of building incrementally and delivering business value quickly