Sr, Customer Success Manager
at A fast-growing SaaS commerce company permanent WFH & Office
As the Senior Customer Success Manager, you will lead the onboarding and post-sales efforts in
building and delivering value to our clients. You will be advising, assisting, and guiding the
Company clients about Empuls (Company product) to ensure complete adoption of its features -
thereby enhancing the product usage and business growth. You will be responsible for product
metrics like NPS, churn, MAU, etc
Key responsibilities
1. Involve actively in the complete lifecycle from the pilot, onboarding to the complete
duration of the subscription period.
2. Establish deployment goals and success factors and then develop a plan to carry them out
successfully.
3. Guide, educate, and train the client teams on product adoption.
4. Monitor, document and analyze the progress towards the stated goals and results.
5. Have a data-driven approach in providing solutions for the identified usage gaps.
6. Build value-based relationships with the clients as the single point of contact.
7. Identify right business use cases where Empuls can be applied and work with the client
for getting them implemented ensuring measurable results.
8. Drive opportunities for cross-selling and upselling.
9. Negotiating and closing renewals with existing clientele.
10. Communicate and brainstorm with the product team on customer feedback and help
refine the product roadmap.
11. Work with the marketing team to execute customer surveys, case studies, usability tests,
etc.
Whom will you work with?
You will closely work with the product team. You will report to the product team.
What are we looking for?
● An enthusiastic individual with 4-8 years of experience in customer success in an HR
tech/ SaaS company.
● Experience managing customers (Small, mid and large) and handoff from Sales to
onboarding to customer success.
● Relevant experience in account management and customer success, preferably for SaaS
products.
● Bachelor’s/Master's degree in any HR, Tech, MBA etc.
● Strong interpersonal skills with excellent listening skills and empathy quotient.
● Excellent written and verbal communication.
● Self-motivated, team player with a high focus on customer centricity and delight.
● Expertise in handling client issues and servicing the client in a fast-paced environment.
● Preferred – experience in the HR domain and Technical skills.
What can you look for?
Challenging opportunity, tough problems, and a very good growth path. An excellent opportunity
to work with a team of highly talented young professionals. We also offer a whole load of
benefits to make your stay enjoyable with this company.
We are,
A SaaS commerce company helping organizations enhance employee engagement by offering
products in the area of rewards & recognition, employee surveys via Empuls, incentive
management via Compass, and an e-commerce product catalog via Plum. We welcome you to
explore the website to learn more about us.
Way forward,
If you find this role exciting and want to join us at Bangalore, India, then apply by clicking
below. Provide your details and upload your resume. All received resumes will be screened,
shortlisted candidates will be requested to join for a discussion and on mutual alignment and
agreement, we will proceed with hiring
Shubham Vishwakarma
Full Stack Developer - Averlon
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Hello Candidate,
Hope you're doing well!
We have an exciting opening for the Community Manager (On-Site) role at Miror, offering strong growth potential and a dynamic work environment.
If you're interested or know someone who might be, feel free to reach via job posting. Looking forward to connecting!
Job Title: Community Manager (On-Site)
Location: Bangalore
Brand: Miror – A FemTech Brand for Women’s Health
Experience: 5–8 Years
Company Overview:
Miror is a unique Femtech platform dedicated to providing 360-degree care to women in their Perimenopause and Menopause journey. Over the past year, we have achieved awesome traction and growth. Our WhatsApp community on this subject is India’s largest, our social media presence has grown exponentially from 160 to over 55K,, we have established collaborations with the National Health Mission, the Govt of Karnataka, and the Indian Menopause Society. Our technology-laden App offers comprehensive care and resources, including links to Labs, Doctors, the latest information, games, quizzes, and fitness trackers and our multi symptom product which is 2 months old is getting repeat order. We know we will achieve our Unicorn goal of over a Billion USD in valuation. Learn more about our mission and multilingual support at www.miror.in
Role Overview
We are looking for an experienced Community Manager to lead and scale Miror’s online and offline women’s health community. This role will focus on growing engagement across Miror’s app, website forums, and Facebook community, fostering meaningful connections, and collaborating with doctors, wellness experts, and advocates to create a trusted and supportive space for women navigating PCOS, perimenopause, and menopause.
The ideal candidate is strategic yet hands-on, has a proven track record in community growth and moderation, and understands the nuances of building safe, inclusive, and engaging digital spaces for women.
Key Responsibilities
Community Strategy & Growth
· Develop and execute strategies to scale the community across Miror’s app, website, and Facebook group.
· Design growth campaigns, onboarding flows, and referral programs to attract and retain members.
· Build and manage partnerships with women’s health organizations, NGOs, and advocacy groups to expand reach.
Engagement & Content Programming
· Plan and execute weekly and monthly engagement calendars including polls, challenges, expert Q&As, and live sessions.
· Work closely with doctors, dietitians, fitness trainers, and psychologists to bring credible, engaging content to the community.
· Moderate conversations to ensure the community remains a safe, supportive, and inclusive space for women.
Expert & Partner Collaboration
· Identify, onboard, and manage medical experts, wellness specialists, and guest speakers for live sessions and content series.
· Liaise with Miror’s marketing and content teams to turn expert insights into campaigns, guides, and resources.
Community Operations & Analytics
· Monitor member sentiment, activity levels, and discussion trends to inform strategy.
· Track key metrics like engagement rates, retention, and growth, and provide monthly reports with actionable insights.
· Manage community guidelines, moderation policies, and escalation protocols to maintain trust and safety.
On-Site Role
Work from Miror’s Bangalore office to collaborate closely with marketing, product, and partnerships teams.
Coordinate community-driven offline events, workshops, and meet-ups to strengthen connections between members.
What We’re Looking For
· Experience: 5–8 years in community management, ideally with health, wellness, or women-focused brands.
· Platform Expertise: Proven experience managing communities on Facebook, web forums, and apps.
· Tone & Sensitivity: Ability to navigate sensitive health topics with empathy and professionalism.
· Partnerships: Skilled in working with doctors, wellness experts, and thought leaders.
· Analytical Mindset: Comfortable using data to inform engagement strategies and demonstrate ROI.
· People Person: Strong interpersonal skills with the ability to build trust and inspire participation.
How to reach me?
Connect with me on chat here!
Best Regards,
Indrani Dutta
Senior HR Manager
www.miror.in
PythonAbout Asha Health
Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.
About the Role
We're looking for a Software Engineer Intern to join our engineering team in our Bangalore office (currently 5 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.
Our ideal candidate has built AI agents at the orchestration layer level and leveraged clever engineering techniques to improve latency & reliability for complex workflows.
You will be working alongside senior engineers on our team who will mentor you and coach you; however we expect strong backend engineering skills coming in.
Responsibilities
In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.
You'll wear many hats. Your responsibilities will fall into 3 categories:
AI Engineering
- Develop AI agents with a high bar for reliability and performance.
- Build SOTA LLM-powered tools for providers, practices, and patients.
- Architect our data annotation, fine tuning, and RLHF workflows.
- Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.
Full-Stack Engineering (80% backend, 20% frontend)
- Lead the team in designing scalable architecture to support performant web applications.
- Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).
Requirements
You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.
We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.
Perks of Working at Asha Health
#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).
#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).
#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)
About the organization
QFocus AI Pvt. Ltd. (QFAI), a wholly owned subsidiary of QFocus Technologies LLC, is a consulting-led engineering services company with sharp focus on supporting next gen advanced products development across AI/ML, Compute, Communication, Storage and Consumer Electronics. Our mission is to help our customers deliver cutting-edge products on time ensuring world-class quality.
Why Join QFAI? Join a passionate team, dedicated to making a difference.
We are a close-knit team, with strong mission, vision and values that guide our day-to-day. Recognition of work, respect, and our multicultural community are key aspects of the employee experience and contribute to our continued success. Would you like to be part of our story? Don't hesitate, come and join us!
About this opportunity – Formal Verification Engineer
We are seeking a highly skilled and passionate Formal Verification Engineer to join our team working with the best in the Industry, developing innovative ASIC solutions for data center and AI Infrastructure. The ideal candidate will develop comprehensive formal test plans and be responsible for complete formal verification sign-off of single or multiple complex blocks. The role also provides ample opportunities to partner and collaborate with full stack software, hardware, ASIC Design, Emulation and Post-Silicon teams towards creating a first-pass silicon success.
Key Responsibilities:
· Contribute to Formal Verification applying and evangelizing state of the art Formal Verification Methodologies across IP-level, subsystem-level and SOC Level.
· Collaborate with Architecture and Design teams to develop formal specifications and implementations.
· Define formal verification scope, create formal environments, and achieve coverage sign-off using targeted formal verification techniques.
· Develop comprehensive formal test plans, including unique security requirement verification.
· Build reusable and scalable formal verification environments and deploy relevant tools.
· Evaluate and recommend EDA solutions for Formal Verification and drive improvements to methodologies and flows.
· Debug complex issues in RTL designs based on formal results and contribute to design improvements.
Required Skills:
- Strong hands-on experience with Formal Verification tools (e.g., JasperGold, VC-Formal, Questa Formal).
- Experience writing formal properties using System Verilog Assertions (SVA) or Property Specification Language (PSL).
- Proven understanding of Formal Verification methodologies, complexity reduction techniques, and abstraction techniques.
- Fluency in hardware description languages, such as SystemVerilog.
- Proficiency in scripting languages such as Python, Perl, or Tcl within Unix/Linux environments.
Education:
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field, or equivalent practical experience.
Experience:
5+ years of experience in Design Verification, with at least 1 year in Formal Verification.
QFocus AI Pvt Ltd is an Equal Employment Opportunity employer.
Must have handled at least one project of medium to high complexity of migrating ETL pipelines and data warehouses to cloud.
Min 3 years of experience with premium consulting companies.
mandatory experience in GCP.
Docker
Kubernetes
Amazon Web Services (AWS)Please Apply - https://zrec.in/sEzbp?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: DevOps Engineer Azure
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 2-4 years
Education: B.Tech/MCA/BCA
Notice Period: Immediately
Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure.
Below is a detailed description of the roles and responsibilities, expectations for the role.
Tech Stack :
- Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
- Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
- ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
- Helm: Expertise in Helm for managing Kubernetes applications.
- Cloud Platforms: Expertise in AWS, GCP or Azure will be an added advantage.
- Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.
Key Responsibilities:
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
- CI/CD and configuration management
- Doing RCA of production issues and providing resolution
- Setting up failover, DR, backups, logging, monitoring, and alerting
- Containerizing different applications on the Kubernetes platform
- Capacity planning of different environment's infrastructure
- Ensuring zero outages of critical services
- Database administration of SQL and NoSQL databases
- Infrastructure as a code (IaC)
- Keeping the cost of the infrastructure to the minimum
- Setting up the right set of security measures
Ideal Candidate Profile:
- A graduation/post-graduation degree in Computer Science and related fields
- 2-4 years of strong DevOps experience with the Linux environment.
- Strong interest in working in our tech stack
- Excellent communication skills
- Worked with minimal supervision and love to work as a self-starter
- Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
- Experience with version control systems like Git
- Strong experience of Amazon Web Services (EC2, RDS, VPC, S3, Route53, IAM etc.)
- Strong experience with managing the Production Systems day in and day out
- Experience in finding issues in different layers of architecture in production environment and fixing them
- Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
- Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
- Experience in automation tools like Ansible/SaltStack and Jenkins
- Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
- Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
- Experience with managing/mentoring small team of 2-3 people (desirable)
- Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
- Experience in logging tools Like ELK/Lo
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDB- Efficiently realize the UI/UX needs and deliver excellent front-end features.
- Maintain quality of our SAAS platform and ensure responsiveness of applications/cloud-run services.
- Collaborate with the rest of the teams to design and launch additional/new features and services.
- Develop and maintain the source codes.
- Optimize and stabilize the overall service architecture (front) from both engineering and commercial point of view.
Requirements
- Should be highly skilled in the MERN (MongoDB, Express, React, Node)stack.
- Should have knowledge of different React Hooks, and should be able to develop custom hooks.
- Should have an understanding of making good-looking plots, an understanding of D3.js is preferred.
- Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the assured job opportunity programs.
- Answering potential customer questions, and taking up follow-up and negotiation calls to provide necessary clarifications to close the deal.
- Create new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Counseling prospects via call, email or video call.
- Planning for daily, weekly and monthly targets, updating and maintaining MIS reports.
- Responsible for student admission and achieve their targets, close sales and achieve quarterly quotas.
- Bring market & consumer insights to influence product & offering.
Desired Candidate Profile :-
- 1-3 years of experience in Inside sales/tele sales experience in a B2C environment (education industry preferred).
- Exposure to technology skills or willing to learn & understand them.
- Consistent track record of achieving revenue targets (Monthly / Quarterly).
- Telesales experience from EdTech or BFSI with experience working in a target driven environment.
- Excellent written & spoken English and pitching skills.
- Hunger to learn & grow everyday
Skills Required :-
Excellent communication skills
Problem-solving skills
Hunger and hustle
Growth mindset
High learnability
Required Experience and Qualifications :-
Any graduate in any specialization
Performance-based incentives
Food allowance
Paid time off
Schedule:
Day shift
Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptRole & Responsibilities
- Design and develop complex, scalable web applications using Django and Python.
- Collaborate closely with the product and design teams to define feature specifications.
- Contribute to all phases of the development lifecycle - requirements analysis, development, testing, and production release.
- Proactively identify bottlenecks in the system and work to mitigate them.
- Ensure the best possible performance, quality, and responsiveness of applications.
- Interface with clients to understand their business, goals, and visions for products.
- Assist in the preparation and execution of technical meetings with clients.
- Provide technical support to clients, help them understand our services, and resolve their issues timely.
Preferred Candidate Profile
- 3+ years of experience in Django and Python development.
- Strong understanding of the Django framework and Python language.
- Good understanding of front-end technologies (HTML, CSS, JavaScript, AJAX).
- Familiarity with RESTful APIs and Django Rest Framework.
- Experience in working with relational databases (PostgreSQL, MySQL).
- Excellent debugging and optimization skills.
- Good understanding of software design patterns and principles.
- Must be fluent in English, with excellent written and verbal communication skills.
- Comfortable with working in a client-facing role and able to handle communications effectively.
- Ability to work independently in a remote setup, manage tasks and time effectively.
- Bachelor's degree in Computer Science, or a related field.
Perks and Benefits
- Salary: ₹ 7,00,000 per annum.
- Work-from-home opportunity, offering a flexible work schedule.
- Regular virtual team bonding activities.
- Continuous learning opportunities with access to online courses.
- Performance-based bonus structure.
- Opportunities for growth and career advancement in a fast-growing company.
- A team that values and prioritizes work-life balance.
If you meet the qualifications above and are interested in pursuing this role, we would love to hear from you. Apply now and join our dynamic team!
We are hiring for BPO | Call center
Only 5 days Working (Mon-Fri)
US Day Time Night Shift (08:00 PM to 05:00 AM IST)
You can earn up to Rs.25000/- month
Any Graduate with Fluent English and good communication skills
Male & Female
Fresher & Experienced candidates can apply
PHPJavascript
HTML/CSSAbout Amritsar Digital Academy
Amritsar Digital Academy is a certified digital marketing training academy in Amritsar offering advance online marketing courses. The stream of digital marketing creates a pool of great job opportunities for students and also assists business owners to increase their sales. Our experts would help you in learning digital marketing trends and getting hands-on different live projects to gain in-depth practical knowledge.
PHP Web Developer Roles and Responsibilities
- Expertise in Programming Core Php, Php, Any framework.
- Expertise with HTML5/CSS3/Javascript for web application development.
- Hands-on with third party integration is mandatory.
- MySQL for implementing database-driven, web-based applications.
- The person must be enthusiastic about development and should enjoy doing challenging projects.
Salary
No Bar For Experienced Candidates
Job Types: Full-time, Walk-In
Salary: From ₹15,000.00 per month
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon