TechBiz Global
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Amazon Web Services (AWS)
PythonAt TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking 4 DevOps Support Engineer to join one of ourย clients' teams in India who can start until 20th of July. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Job requirements
Key Responsibilities:
- Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability.
- Respond promptly to incidents and alerts, investigating and resolving issues efficiently.
- Perform basic scripting and automation tasks to streamline cloud operations (e.g., Bash, Python).
- Communicate clearly and fluently in English with customers and internal teams.
- Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows.
- Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage.
Shift Details:
- Engineers rotate shifts, typically working 4โ5 shifts per week.
- Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shiftsโincluding weekendsโto cover 24/7 support evenly among the team
- Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team.
Qualifications:
- 2โ5 years of experience in DevOps or cloud support roles.
- Strong familiarity with AWS and/or Azure cloud environments.
- Experience with CI/CD tools such as GitHub Actions or Jenkins.
- Proficiency with monitoring tools like Datadog, CloudWatch, or similar.
- Basic scripting skills in Bash, Python, or comparable languages.
- Excellent communication skills in English.
- Comfortable and willing to work in a shift-based support role, including night and weekend shifts.
- Prior experience in a shift-based support environment is preferred.
What We Offer:
- Remote work opportunity โ work from anywhere in India with a stable internet connection.
- Comprehensive training program including:
- Shadowing existing processes to gain hands-on experience.
- Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success.
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