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DevOps Support Engineer
DevOps Support Engineer

DevOps Support Engineer at TechBiz Global · Remote only · 3 - 5 years · €18K - €19.2K / yr · Profitable · Remote only · Posted 18 Jul 2025

TechBiz Global's logo

DevOps Support Engineer

Veronika Novik's profile picture
Posted by Veronika Novik
3 - 5 yrs
€18K - €19.2K / yr
Remote only
Skills
skill iconAmazon Web Services (AWS)
Windows Azure
skill iconPython
Bash
Terraform

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking 4 DevOps Support Engineer to join one of our clients' teams in India who can start until 20th of July. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job requirements

Key Responsibilities:

  • Monitor and troubleshoot AWS and/or Azure environments to ensure optimal performance and availability.
  • Respond promptly to incidents and alerts, investigating and resolving issues efficiently.
  • Perform basic scripting and automation tasks to streamline cloud operations (e.g., Bash, Python).
  • Communicate clearly and fluently in English with customers and internal teams.
  • Collaborate closely with the Team Lead, following Standard Operating Procedures (SOPs) and escalation workflows.
  • Work in a rotating shift schedule, including weekends and nights, ensuring continuous support coverage.

Shift Details:

  • Engineers rotate shifts, typically working 4–5 shifts per week.
  • Each engineer works about 4 to 5 shifts per week, rotating through morning, evening, and night shifts—including weekends—to cover 24/7 support evenly among the team
  • Rotation ensures no single engineer is always working nights or weekends; the load is shared fairly among the team.

Qualifications:

  • 2–5 years of experience in DevOps or cloud support roles.
  • Strong familiarity with AWS and/or Azure cloud environments.
  • Experience with CI/CD tools such as GitHub Actions or Jenkins.
  • Proficiency with monitoring tools like Datadog, CloudWatch, or similar.
  • Basic scripting skills in Bash, Python, or comparable languages.
  • Excellent communication skills in English.
  • Comfortable and willing to work in a shift-based support role, including night and weekend shifts.
  • Prior experience in a shift-based support environment is preferred.

What We Offer:

  • Remote work opportunity — work from anywhere in India with a stable internet connection.
  • Comprehensive training program including:
  • Shadowing existing processes to gain hands-on experience.
  • Learning internal tools, Standard Operating Procedures (SOPs), ticketing systems, and escalation paths to ensure smooth onboarding and ongoing success.
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Full Stack Developer - Averlon
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About TechBiz Global

Founded :
2021
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

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About FrontM

FrontM builds software platforms for frontline workforces operating in remote and low-connectivity environments, with a strong focus on the maritime industry. The platform supports communication, collaboration, healthcare, learning, welfare and operational workflows across mobile, web, kiosk and connected device environments.

The platform runs across cloud infrastructure, constrained networks and specialised customer environments, requiring reliable DevOps practices, strong observability, secure architecture and careful operational discipline.


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As a Senior DevOps Engineer, you will take ownership of FrontM’s AWS cloud infrastructure, CI/CD pipelines, platform reliability and technical operations. You will work closely with the VP of Delivery, CTO and CEO to maintain secure, scalable and high-availability infrastructure for FrontM’s production systems.

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· Contribute to DevOps architecture planning in line with FrontM’s platform roadmap

CI/CD, Operations & Platform Reliability (≈35%)

· Build, maintain and improve CI/CD pipelines for backend and platform services

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· Clear written and spoken communication in English

· Ability to work independently and coordinate with senior management when required

· Comfortable working in fast-moving engineering teams

· Attention to detail in security, monitoring, documentation and operational processes


Why join FrontM?

Long-Term Career Growth

Opportunity to work on cloud infrastructure used by global maritime and remote workforce customers, with scope to grow into DevOps architecture and platform leadership roles.

Engineering Challenges That Matter

Work on infrastructure that supports applications used in remote, low-bandwidth and operationally demanding environments.

Broad Technical Ownership

Take responsibility across cloud infrastructure, Kubernetes, CI/CD, observability, networking, security and production reliability.


Apply now

Join a team focused on building reliable software infrastructure for real-world use cases and contribute to systems used across the global maritime workforce.

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Experience : 4+ Years

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About the Role :

We are looking for a hands-on DevOps Engineer / Site Reliability Engineer (SRE) with strong experience in Linux, AWS, Kubernetes, Docker, CI/CD, Infrastructure as Code, and production application deployments.

The ideal candidate should have real-world production experience, excellent troubleshooting skills, and the ability to manage both infrastructure and application-level issues.


Mandatory Skills :

Linux, AWS, Docker, Kubernetes, Terraform, Ansible, Jenkins, GitHub Actions, GitLab CI/CD, CI/CD, Infrastructure as Code (IaC), Python, Bash, Git, Grafana, Prometheus, ELK, CloudWatch, New Relic, SRE (SLI/SLO/SLA), Networking (DNS, HTTP/HTTPS, TCP/IP, Load Balancer), Production Application Deployment & Troubleshooting


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  • Deploy, monitor, and troubleshoot applications across production environments.
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  • Manage Docker containers and Kubernetes clusters.
  • Monitor systems using Grafana, Prometheus, ELK, CloudWatch, and New Relic.
  • Perform Linux server administration and troubleshooting.
  • Handle production incidents, Root Cause Analysis (RCA), and improve system reliability.
  • Collaborate with development teams to support application releases and automation.


Required Qualifications :

  • Bachelor's degree in Computer Science or related field.
  • 4+ years of hands-on experience in DevOps / SRE.
  • Strong Linux administration and production troubleshooting skills.
  • Experience with AWS and modern DevOps toolchains.
  • Hands-on experience with application deployment and production support.


What We're Looking For :

  • Strong practical Linux and cloud knowledge.
  • Real production experience with application deployments.
  • Ability to troubleshoot both infrastructure and application issues.
  • Experience handling live production incidents.
  • Excellent communication and problem-solving skills.
  • Candidates should be comfortable with scenario-based technical discussions and demonstrate genuine hands-on expertise.


Interview Process :

  1. HR Screening
  2. Technical Round
  3. Client Technical Round
  4. Final Discussion


Note : The interview will focus on practical hands-on experience in Linux, AWS, Kubernetes, Docker, CI/CD, Infrastructure as Code, application deployment, production troubleshooting, and real-world DevOps scenarios.

Read more
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  • Work with AWS services including IAM, RDS, DynamoDB, EC2, and other cloud services.
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  • Integrate security and compliance practices into CI/CD pipelines.
  • Optimize infrastructure for security, scalability, performance, and cost.

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  • Strong knowledge of AWS beyond EC2.
  • Hands-on experience with Jenkins or similar CI/CD tools.
  • Experience with Docker and Kubernetes.
  • Good understanding of Terraform/IaC and automation.
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  • Strong troubleshooting and problem-solving skills.


Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
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