Field Manager

1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS

2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS

3) Experience working with micro-services will be a plus

4) Experience working with JWT and IAM systems will be a plus

5) Experience working with Postman , Swagger will be a plus

6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.

7) Strong operating system knowledge is a plus with knowledge of how to manage threads.

8) Working experience with RabbitMQ , Kafka will be a plus

9) Strong knowledge of JS internals is a must.

You can contact me on nine three one six one two zero one three two

Job Summary:

We are looking for a highly motivated Sales Executive to maintain and develop B2B customer relationships within the food ingredients segment, including Bakery, Protein, Snacks, Premix, Beverages, RTD, RTE, QSR, and online food businesses. The candidate will drive introductions of new ingredients and concepts to existing and new customers, ultimately growing the business in line with company sales policies.

Key Responsibilities:

1. Manage sales operations by exploring customer needs and requirements.
2. Align sales strategy with marketing approach, including product/market segmentation, pricing, positioning, and business drivers.
3. Continuously monitor market trends and competitors to provide value-added solutions.
4. Translate sales budgets into actionable objectives, focusing on customer centricity.
5. Take direct responsibility for sales targets and ensuring a superior customer experience.
6. Drive new business development through concept selling and build a robust project pipeline for ingredients.
7. Collaborate cross-functionally across the organization to create distinctive value.

Requirements / Skills:

• Strong understanding of B2B sales in the food ingredients or related industry.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and in a team, manage multiple accounts, and meet targets.
• Market awareness and strategic thinking to compete effectively.

Additional Notes:

• Freshers can apply for Mumbai location and New Delhi.
• Male candidates only.

At Qrata, our people are our most important resource. We’re looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.

• Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
• Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements

• 2 -5 years’ experience in recruitment (IT recruitment plus)
• Exceptional communication, interpersonal, and decision-making skills
• Advanced knowledge of MS Office, database management, and internet search
• Familiarity with job boards

Will be responsible for Hair Transplant Surgery & Treatments through various Techniques Active FUE, DFI, DFI+, R'PPLTM, PRP, PRFM, CBL Etc.  Consulting the clients and conducting hair transplant procedures  Consult the client Pre Procedure and Post Procedure Instructions  Should take all types Consultation & provide feedbacks via said procedure on time  Handling all procedure documentation & record via said process  UPGRADING the Clients Procedure to above level of technique  Engage in Webinars, Online Videos creation on topics related to business  Increase revenue by Upselling products and procedures during REVIEW and POST procedure sessions.  Coordinating with Head Office Managers& Consultants  Follow Guidelines given by management & Seniors  Handling Surgeons; technician team for a procedure or treatment  Assisting the team/surgeons in surgical procedure or during center management activities  Training new doctors hired for the company  Consulting patients in post-surgery follow-up  Supporting patients on post surgeries issues & assisting on medical condition  Give an initial consultation, analyzing the patient's scalp, discusses their preferences and expectations, and advises them on the best approach as learned during training  Analyzing patient's medical history, medication allergies, physical condition, and examination results to verify operation's necessity and to determine best procedure outcomes  Excellent verbal and written communication skills.  Taking care of OT inventory management with the help of technician  Maintaining medical documentation with the help of technician in the allotted system in co-ordination with HO

Job Title/Designation:

Executive Assistant for CEO /Directors

Job Description:

The Executive Assistant to the CEO is responsible for providing comprehensive support to the CEO, Board of Directors, and Executive Team. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.

• Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Act as a liaison and provide support to Directors. Arrange and handle all logistics for Board meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes on behalf of Board Secretary. Adhere to compliance with applicable rules and regulations set in bylaws regarding Board matters.
• Work on creating and implementing business strategy for business growth and transformation projects while working closely with CEO.
• Ensure readiness with timely & quality output (presentations / data analytics) for all internal & external requirements/reviews
• Prepare informative Reports for decision-making.
• Preparation of executive summaries of meeting and proposals.
• Develop a good understanding of business
• Analyzing competition and market trends
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature.
• Prioritize and determine the appropriate course of action, referral, or response, exercising judgment to reflect the CEO’s style and organization policy.
• Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.
• Coordinate all Executive Team meetings and retreats and assist with staff meetings and events as needed.
• Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
• Provide hospitality to all guests and help to create a welcoming environment.
• Invest in building long-lasting relationships both externally and internally.

Candidate Profile:

SUCCESSFUL CANDIDATES WILL POSSESS THE FOLLOWING QUALIFICATIONS:

• 3- 7 years of experience in EA profile
• Strong ability to execute work with a diversity, equity, and inclusion lens.
• Significant executive support experience, including supporting C-level executives
• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
• Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based applications).
• Decent verbal and written communication skills.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, donors, and funded partners.
• Make appropriate, informed decisions regarding priorities and available time.
• Ability to complete a high volume of tasks and projects with little or no guidance.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Able to maintain a high level of integrity and discretion in handling confidential information.
• Excellent judgment is essential.

• Engage with our clients primarily through email, phone, or our ticketing system
• Understand client needs and tackle problems
• Think creatively about technical issues and find ways to change showstoppers into positive ways forward
• Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
• Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Keep current on product releases and updates
• Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
• Support Customers working with Migration teams on Data Migrations to our Platform.
• Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
  
   

• A passion for solving problems.
• A way with words that makes technical topics easy to understand
• A keen eye for getting to the root cause of an issue
• A love of helping people
• An ability to manage multiple needs and keep them all on track
• A strong ethos towards helping the team win
• Prior experience in SaaS environments
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality

• Experience in writing professional Emails
• Experience in handling a high volume of customer queries
• Must have 1-2 years of prior experience in SAAS environments.
• Must be comfortable working during night shifts.

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

Required Skills: 

• Prior experience in performing the same role in a SaaS security product company.  
• Minimum 10 years of industry experience. 
• Building and managing tools that power AWS cloud services. 
• Experience with managing large scale multi-tenanted SaaS applications. 
• High Availability (HA) and Disaster Recovery (DR) planning and implementation. 
• Expert knowledge of Terraform.  
• AWS SysOps Administrator or DevOps Engineer Certification. 
• Outstanding collaboration and communication skills. Ability to effectively collaborate with distributed teams.  

Nice to Have: 

• Experience going through compliance audits like SOC2, ISO 2700x.