Salesforce developer

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

Eligibility Criteria: • Years of Experience: 5-8 years on software development •

Educational Qualification: Bachelor’s degree in engineering Job Summary:

• We're seeking an experienced Angular Developer to join our team. The ideal candidate will have a strong background in developing scalable, efficient, and high-quality applications using Angular. The candidate will be responsible for handling projects, understanding requirements, and delivering solutions that meet our high standards. Primary Responsibilities:

• Design, develop, test, and deploy applications using Angular. • Collaborate with cross-functional teams to define, design, and ship new features.

• Translate requirements into technical specifications and implement solutions.

• Write clean, maintainable, and efficient code that adheres to our coding standards.

• Understand and assess requirements delivered by Product Owner. • Implement and integrate image processing libraries such as Fabric.js, Two.js, and Three.js.

• Create and manage interactive charts using libraries like Plotly and D3.js.

• Implement complex image processing algorithms and integrate image editing tools.

• Optimize application performance and ensure high-quality user experiences.

• Implement CI/CD pipelines on Azure to streamline development processes.

• Troubleshoot and resolve issues in a timely manner. Mandatory Skills: • 5-8 years of experience in Angular development.

• Solid understanding of web development fundamentals (HTML, CSS, JavaScript).

• Proficiency in image processing libraries such as Fabric.js, Two.js, and Three.js.

• Strong experience with charting libraries like Plotly and D3.js. • Excellent problem-solving skills and debugging techniques. • Strong communication and collaboration skills.

• Capable of independently handling and efficiently overseeing projects.

• Hands-on experience with CI/CD pipelines on Azure. • Team oriented personality with excellent interpersonal and communication skills. Desirable Skills:

• Knowledge of Node.js • Knowledge with Azure cloud platform. Req ID: • Experience in using UI mock-up creation software’s • Canvas and SVG Designing. •

Knowledge on Semiconductor equipment industry. • Knowledge of containerization using Docker. • Familiarity with databases such as MongoDB or MySQL. •

Familiarity with agile development methodologies. What We Offer: • Competitive salary and benefits package.

• Opportunity to work on challenging projects and contribute to our company's growth. •

Collaborative and dynamic work environment. • Professional development opportunities and training.

• Flexible working hours and remote work options. If you're a motivated and talented Angular and Node Developer looking for a new challenge, please submit your application, including your resume and a brief cover letter

• Sound knowledge of Core Java, JSP, Servlets & MVC, Spring
• Good knowledge of Java Script, Ajax
• Good knowledge of My SQL database server
• Experience in working with IDE like Eclipse or Netbeans
• Knowledge of Spring would be an advantage
• Great problem-solving attitude
• Strong OOP & OOAD fundamentals
• Knowledge of Java EE Design pattern
• Technical hands on Spring, Spring Security, Hibernate, JPA, Struts, OO JS, XML, Webservices (Restful, JAX-WS).
• Nice to have knowledge of Liferay, Amazon EC2, Google App Engine, Restful services, jQuery, YUI, EstJS (Sencha), frameworks.

• Understand the BRS / SRS document
• Coordinate with Team lead/DBA to understand the System design and Database design
• Development and Unit Testing
• Bug fixing and Change Request implementation

Despite the global pandemic, Flexiple has been growing ~25% month on month for the last 6 months and has grown its fully distributed network of highly skilled tech talent across ~50 countries now.

Our Marketplace & Talent Operations team till date has been led by https://www.linkedin.com/in/suvansh-bansal/">Suvansh Bansal, right now assisted by a 10 member team. We are now looking to add a leader to the team who can help us hire, grow, nurture, and retain quality operations talent. Additionally, you will play a key role in leading the strategy and execution to ensure that high-quality freelance talent is onboarded and optimally placed to meet client demands (average deal size of ~US$30000).

You have the opportunity to be a part of a company that is leading the remote work revolution and be the revenue-driving force in the premium B2B services industry Flexiple operates in. We expect to grow to $15 million by end of FY22-23.

Kindly note, this is a remote position.

• Attracting & Retaining Talent - Build and execute a strategy to effectively attract, onboard, and retain talent to meet the speed and quality expectations of our clients. This includes collaborating with our screening teams to optimize the process for sourced talent. Your strategic and analytical thinking will contribute to the formulation of unique solutions to streamline such processes.
• Optimize matching process - Lead a fully distributed team and ensure work practices are designed to encourage revenue optimization. The focus thus, needs to be on assessing client needs, finding the "right" freelancer, so that we can match freelance talent to meet the speed and quality expectations of our clients. A key work area would be to do supply planning in alignment with forecasted client demand.
• Collaboration with Sales team - Build robust feedback loops with the Sales team to ensure that both teams work in the same direction. Your success will be measured by exceeding established KPIs for the supply and the demand teams.
• Driving improvements with the Marketing team - Lead efforts while working with the founders to dramatically scale the inbound funnel. Your role will be prioritize the different methods of talent acquisition to meet the forecasted client demand. Your insights will help the marketing team build landing pages and site resources to attract and retain targeted talent.
• Work with the Founders - Share feedback backed by strategic and analytical thinking with the founders on tech products (for freelancer success, onboarding, and matching), technical screening, talent success (laying out a clear path for success for our community).
• Team - Lead by example, hire/ train/ mentor mentor junior team members, and provide instant, relevant feedback on areas of improvement for processes and performance.

Expectations in Week 1

1. Understand our business model and way of working.
2. Work with key teams to learn the core of Flexiple's talent operations and sales capabilities.

Expectations in Month 1

1. Take ownership of a set of freelancer leads and work on the process followed for them.
2. Complete a current state assessment of the structure and functions that define attracting, onboarding, and retaining talent.
3. Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

1. Take ownership of a set of client leads and work on finding the best matches for them.
2. Complete a current state assessment of the structure and functions that define the Talent Matching process.
3. Work with the existing Talent Operations team to help them improve their sales ability, industry knowledge, and tech understanding.
4. Get the team in the habit of hitting their targets every month.
5. Build up on the tech skills you picked up in the first month.

Expectations till Month 6

1. Assess, develop, and execute strategies to effectively onboard, and retain talent while adapting to the specialized needs of our clients.
2. Begin to assess, develop, and execute strategies to effectively matching talent while meeting the speed and quality expectations of our clients.
3. Gain a deep understanding of the supply/ demand dynamics within Flexiple to assist with prioritization of matching activities and optimal supply planning.
4. Build up on the tech skills you picked up in the first 3 months.

Expectations in Year 1

1. Take ownership of the talent attraction, on-boarding, retention, and matching teams to meet changing demands and drive revenues.
2. Develop and nurture robust feedback loops between the Talent Operations team and the Sales teams to efficiently run the matching process.
3. Evaluate the current team and bridge shortfalls by hiring, training, growing, and retaining internal talent for the Talent Operations team.
4. Develop supply models to ensure we can meet client expectations for current and future needs.

• 5+ years of experience in business operations/ management consulting, developing and executing strategies, leveraging analytics and KPIs to inform decision-making and performance management.
• Strong analytical skills and ability to problem solve to inform supply planning decisions so that priorities can be set are mandatory.
• Ability to lead a global team, provide motivation and clear direction to meet expectations by instilling accountability for quality, sense of urgency, and deepening of customer relationships with both clients and freelance talents.
• Proven ability to collaborate effectively and develop strong cross-functional relationships, especially with Operations and Sales functions.
• Accustomed to working in a metrics-driven environment and success in developing methods to achieve KPI expectations.
• Expertise in building a replicable playbook to hire, train, mentor junior team members.
• Ability to adapt to changing business priorities and environments.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Laptop on joining
•  
• Enjoy a culture with opportunities for growth and learning