Sales - Education

Technical Proficiency: In-depth knowledge of specific technical domains relevant to the industry, such as programming languages, software applications, or machinery.

Instructional Design Expertise: Ability to develop structured training programs that cater to various learning styles and effectively convey complex information.

Communication Skills::Strong verbal and written communication skills to explain technical concepts clearly and concisely.

Analytical Abilities: Skill in evaluating training outcomes and identifying areas for improvement.

Who are we?

Hey future colleague! 

We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years.

Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.

We are seeking an experienced Project Manager to lead our software development team. The ideal candidate will have a proven track record of managing complex projects, demonstrating excellent leadership skills, and fostering a collaborative and efficient team environment.

What's the role?

01:- You’ll get crude requirements, create documentation and even maintain them at high-quality standards.

02:- You ensure successful project delivery through effective problem-solving.

03:- You ensure project efficiency by optimizing time management and resource allocation.

04:- You facilitate crystal-clear communication with the team and the clients.

05:- You'd be fostering a collaborative and diplomatic team environment, nothing less of a politician.

06:- You ensure high client satisfaction and maintain positive client relationships.

07:- You effectively manage project budgets and financial resources.

08:- You drive innovation and the adoption of relevant technologies via continuous improvement and learning within the team.

Requirements

Personality:

01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain your decisions.

02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.

03:- Strong leadership and team management skills.

04:- Strong problem-solving skills, sometimes even better than Sherlock.

05:- We expect you to have the ability to charm the stakeholders, and manage them with utmost professionalism.

06:- Ability to foster collaboration and diplomacy within a team.

07:- A can-do attitude, with attention to detail and professionalism. We like our candidates to be disciplined and sharp!

Technical:

01:- We know that you are going to apply anyway. But, we prefer some proven experience as a Project Manager in a software development environment.

02:- Experience with budget management and financial resource planning. Imagine our Finance Minister, but at a company level.

03:- Ability to effectively manage time and allocate resources, as if they are your own.

04:- Rockstar experience with project documentation and quality assurance.

05:- Familiarity with the latest technology trends and ability to foster innovation within a team.

06:- Knowledge of continuous improvement processes and learning strategies.

07:- Treat projects like your babies and deliver them on time, within budget.

We are looking "SAP SF EC" for Reputed Client @ Permanent Role.

• 3-6 years of Experience with SAP SF EC is must 1 End to End implementation Project experience is must 

• Knowledge in Activate Project Management Methodology 

• Knowledge on ITIL Process 

• Should have experience in Requirement Gathering and completing EC Workbooks 

• Should have experience in Configuration and customisation activities 

• Should have experience in Cut-over activities 

• Should manage customer expectations Person should be proactive 

• Should have drive to complete project deliverables and milestones.

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

• Manage different versions of complicate code and distribute them to different teams in the organization utilizing TFS.
• Develop an ASP.Net application to input and manage a production schedule, production statistical analysis and trend reporting.
• Create routines for importing data utilizing XML, CSV and comma delimitate files.
• Filter and cleanse OLTP data with complex store procedures and SSIS packages in the staging area.
• Develop a dimensional database and OLAP cube using SSAS for analysis, maintenance and good customer service.
• Involve in development and implementation of SSIS, SSRS and SSAS application solutions for various business units across the organization.
• Extract the data from XML and load it to dimensional model.
• Maintain SQL scripts, indexes, complex queries for data analysis and extraction.
• Create advanced reports like dashboard and scoreboard using SharePoint and power pivot for better presentation of data.
• Create cubes in SSAS reports which require complex calculations such as calculation of the premium for a particular policy.
• Create SharePoint sub sites, lists, libraries, folders and apply site permissions according to the given requirement.
• Work with business analysts, subject matter experts, and other team members to determine data extraction and transformation requirements.
• Develop T-SQL functions and store procedures to support complex business requirements.
• Create and configure an OLTP replication database for disaster recovery purpose.
• Designed/Implemented/Maintain OLAP servers and processes to replicate production data to the server.