Executive - Organic Marketing Strategist

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets

Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.

Experience in process analysis, optimization, and mapping for operational efficiency.

Strong client-facing communication and stakeholder management capabilities.

Good expertise in financial operations processes and workflows with proven implementation experience.

Key Responsibilities:

1. Application Development: Design and implement both client-side and server-side architecture using JavaScript frameworks and back-end technologies like Golang.
2. Database Management: Develop and maintain relational and non-relational databases (MySQL, PostgreSQL, MongoDB) and optimize database queries and schema design.
3. API Development: Build and maintain RESTfuI APIs and/or GraphQL services to integrate with front-end applications and third-party services.
4. Code Quality & Performance: Write clean, maintainable code and implement best practices for scalability, performance, and security.
5. Testing & Debugging: Perform testing and debugging to ensure the stability and reliability of applications across different environments and devices.
6. Collaboration: Work closely with product managers, designers, and DevOps engineers to deliver features aligned with business goals.
7. Documentation: Create and maintain documentation for code, systems, and application architecture to ensure knowledge transfer and team alignment.

Requirements:

1. Experience: 1+ years in backend development in micro-services ecosystem, with proven experience in front-end and back-end frameworks.
2. 1+ years experience Golang is mandatory
3. Problem-Solving & DSA: Strong analytical skills and attention to detail.
4. Front-End Skills: Proficiency in JavaScript and modern front-end frameworks (React, Angular, Vue.js) and familiarity with HTML/CSS.
5. Back-End Skills: Experience with server-side languages and frameworks like Node.js, Express, Python or GoLang.
6. Database Knowledge: Strong knowledge of relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB).
7. API Development: Hands-on experience with RESTfuI API design and integration, with a plus for GraphQL.
8. DevOps Understanding: Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes) is a bonus.
9. Soft Skills: Excellent problem-solving skills, teamwork, and strong communication abilities.

Nice-to-Have:

1. UI/UX Sensibility: Understanding of responsive design and user experience principles.
2. CI/CD Knowledge: Familiarity with CI/CD tools and workflows (Jenkins, GitLab CI).
3. Security Awareness: Basic understanding of web security standards and best practices.

DRONES - Engineers, developers - HARDWARE, SOFTWARE, AND DESIGN

Preferred experience - 1 - 5 years

You would be part of:

1. Designing/Improvement of new/existing architectures of distributed computing with subcomponents of Unmanned Aerial Systems (UAS).
2. Working/Researching with industrial state of the art sensor systems and modules, and developing drivers (HAL or wrapper) and applications around their usage.
3. Design and implementation of communication protocols between different subcomponents of UAS for distributed computing.
4. Writing Applications and Drivers from the scratch for (embedded)linux based systems.
5. Scripting and automations around work flows of UAS usage.
6. Working with existing sophisticated software stacks of subcomponents of UASs.
7. Working closely with electronics, design and systems teams for architecture development and deployment.
8. Working closely with Flight Controller engineers to do collaborative development of UAVs.

We expect you to be:

1. Experienced in hands-on development of complex embedded systems involving multiple microcontrollers or SoCs.
2. Very good in analytical abilities to be able to do core research and development activities.
3. Able to write low level drivers (wrapper or core) from the scratch.
4. Very comfortable reading and understanding datasheets and reference manuals of microcontrollers, peripherals, sensors etc.
5. Able to understand existing complex embedded software stack written in C/C++.
6. Solid in C.
7. Good in C++.
8. Comfortable with using hardware debuggers.
9. Having Hands-On experience with RTOS concepts like scheduling, threads synchronicity , race conditions etc.
10. Having Solid understanding of interrupt mechanisms.
11. Experienced in working with different hardware protocols like SPI, I2C, UART, PWM, CAN, USB etc.
12. Having Solid understanding of interrupts architecture of ARM based microcontrollers like STM32, LPC etc.
13. Having Good understanding of the concept of bootloaders.
14. Able to multitask.
15. A self-motivated and motivating personality who can work well independently as well as part of a team
16. Having good interpersonal and soft skills who can adapt to the work environment while manifesting a good positive attitude

You are awesome if you are:

1. Experienced in Linux Device Driver development.
2. Having good exposure of working on and understanding of any sensor modules like GPS, LIDAR etc.
3. Experienced in data filtering techniques (Example: Kalman filter)
4. Knowledge in ML/AI
5. capabilities in understanding various drone sectors and adoption

DESIGN : AV/Drone design engineer

Basic Qualifications (Required Skills/Experience):

• Diploma, Bachelor Or Master degree in Mechanical, Aerospace, Aeronautical, Civil disciplines
• Fresher graduates shall be considered for this position based on skillsets and Merit
• 0-5 Years of relevant Work experience.
• Knowledge of structural design, mechanical design, material properties, awareness of Industry standards for structural and mechanical systems design.
• Knowledge of CAD Tools (CATIA, Solid work, Creo, Unigraphics /NX) for Modeling, Drafting & Model Based Definition is essential.
• Able to work under guidance with positive attitude and highest ethics.

Preferred Qualifications (Desired Skills/Experience):

• Good knowledge of New Product development process.
• Knowledge of basics of stress analysis.
• Basic understanding of aircraft and UAV/Drone.

Senior Tech Lead specializing in FSM modules with over 7 years of experience in Field Dispatch and 2 years in FSM modules. Demonstrated ability to lead teams, implement FSM solutions, and optimize field service management processes to improve efficiency and service delivery

Intermediate Developer specializing in FSM modules with over 3 years of experience in Field Dispatch and 1 year in FSM modules. Skilled in developing and optimizing field service management solutions to enhance operational efficiency and service delivery.

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

Responsibilities:=

• Identify and target potential clients within the IT industry through research, networking, and utilizing LinkedInSales Navigator.
• Conduct outbound cold calls and emails to prospects, effectively communicating our company's products and services to generate new business opportunities.
• Develop and maintain a pipeline of qualified leads through proactive lead generation techniques, including but not limited to cold calling, email campaigns, and social media outreach.
• Engage with prospects to understand their business needs and challenges, and effectively articulate how our solutions can address those needs.
• Collaborate closely with the sales and marketing teams to develop and implement effective sales strategies, including the creation of compelling sales presentations and proposals.
• Build and maintain strong relationships with clients and prospects, ensuring high levels of customer satisfaction and repeat business.
• Stay up-to-date with industry trends, market dynamics, and competitor activities to identify new business opportunities and maintain a competitive edge.
• . Provide regular reports on sales activities, pipeline status, and market trends to the management team.