
- The incumbent is solely responsible for executing a project effectively & efficiently, within the given deadline. One point contact for all the assignment related issues.
- The incumbent should have the ability to manage various projects efficiently at a time.
- Able to explain the concept of Mystery Shopping to Freelancers and should make sure that they register & assign shops to Freelancers based on the criteria provided by the clients
- Train and guide shoppers to perform the audits as per client requirements
- Makes sure that the assignment timelines are strictly followed.
- Should be proactive in getting new Freelancers and add them into our database
- The incumbent should have knowledge about international job portals
- The applicant should be prompt in handling client queries

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ROLES AND RESPONSIBILITIES:
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
Roles and Responsibilities:
Manage the team and the work-
- Own a team of multi-disciplinary designers consisting of product designers, visual designers, visual communication designers and researchers.
- Along with the design leads, manage various design projects and their priorities.
- Help the team in resolving blockers. Ensure the output meets business goals,
- deadlines and the quality bar.
Shape up product direction and drive design-led projects-
- Take part in ideation, planning and prioritization of our diverse range of products & features keeping the short and long-term goals of the organization in mind.
- Find out new directions that we can take in our quest to make payments and finance easy and accessible to all.
- Strategise, prioritize and drive design-led projects. Also, help to extend the existing design systems and build new ones.
Mentor, Guide and Lead the Team-
- You will be responsible for the growth of the team. Help them grow their soft and hard skills. Help them define their career paths, identify opportunities and level up to do the best work of their lives.
Raise the Bar-
- You will set the bar high. You know what quality looks like and how to help product teams ship at that quality with minimal impact on velocity.
Drive and improve the design process-
- Iterate upon and improve the design processes to introduce the best practices within the team. Bring in users to the center of the process and encourage design decisions to be backed by user-behavior and data.
- Create frameworks and guidelines for the team to deliver better and faster.
- Conduct design reviews and status meetings. Facilitate design sprints, workshops, brainstorming sessions.
- Prioritize research and design improvement opportunities in a fast-paced, rapidly changing environment.
- Share engineering principles to guide
IDEAL CANDIDATE:
We're seeking an exceptional design leader to manage and guide a team of talented multidisciplinary designers in one of the fastest growing tech startups of the nation to drive it towards becoming the best design team in the industry.
PERKS, BENEFITS AND WORK CULTURE:
We treat all our employees as adults. We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art. We default to transparency because everyone can contribute to anything, and it's only possible if you get to know what's going on.
We believe in having the best tools for the job. We are happy paying customers of Adobe Creative Suite, Sketch, Invision, GitHub, Principle and Slack, some of the most important tools in our workflow.
We think that you can do your best with freedom to experiment, sense of ownership of your work, license to fail and when you have peers who care just as much as you about their art.
We prefer to mingle with the community through meetups and conferences on topics as broad as daylight. And at the end of the day we accept that we are humans, fallible to error, learning through errors together. After all, there's comedy in error too.

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist
Location: Gurgaon, Hybrid
Experience Required: 5+ Years
Job Type: [Full Time]
Job Summary:
We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.
This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.
The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).
Responsibilities:
CMDB Management:
- Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
- Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
- Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.
Discovery and Service Mapping:
- Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
- Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
- Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
- Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
- Strong hands-on experience in optimizing discovery, tailoring patterns and development.
- Validating discovery results and troubleshooting as required.
- Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
- Define, create, and manage Service Mapping infrastructure, including patterns.
- Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
- Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.
General/Admin:
- Assist with tasks related to implementing the ServiceNow application.
- Document procedures for the discovery, configuration management functions.
- Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.
Qualifications:
- Over 5+ years of working experience in ServiceNow
- 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
- Solid understanding of Configuration Management practices and principles
- Experience implementing ServiceNow Service Mapping
- ITIL foundations certification preferred
- Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
- Effectively working under accelerated deadlines and working independently to complete objectives
- Experience working in a team-oriented, collaborative environment with good interpersonal skill
- Ability to translate business requirements into technical specifications and design
- Self-starter, positive attitude, and ability to problem-solve under minimal supervision
- Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
- Ability to manage multiple simultaneous tasks within an open and interactive environment
Job Title: SRE Lead Engineer
Location: Hyderabad, India
Company: Client of Options Executive Search, AI Saas Product Development Company
We are seeking a DevOps / SRE Lead Engineer to architect and scale our client's multi-tenant SaaS platform with AI/ML at the core..
Our client, a fast-growing AI-powered SaaS company in the FinTech space, is looking for a Site Reliability Engineering (SRE) Lead Engineer to join their dynamic team. This is an opportunity to design and operate large-scale SaaS systems that integrate cutting-edge AI/ML capabilities.
About the Role
As the SRE Lead Engineer, you will be responsible for architecting, building, and maintaining infrastructure that powers a multi-tenant SaaS platform. You’ll drive reliability, scalability, and security, while supporting AI/ML pipelines in production. This is a hands-on role with significant ownership, requiring both technical depth and leadership in site reliability practices.
Key Responsibilities
- Architect, design, and deploy end-to-end infrastructure for large-scale, microservices-based SaaS platforms.
- Ensure system reliability, scalability, and security for AI/ML model integrations and data pipelines.
- Automate environment provisioning and management using Terraform in AWS (EKS-focused).
- Implement full-stack observability across applications, networks, and operating systems.
- Lead incident management and participate in 24/7 on-call rotation.
- Optimize SaaS reliability while enabling REST APIs, SSO integrations (Okta/Auth0), and cloud data services (RDS/MySQL, Elasticsearch).
- Define and maintain backup and disaster recovery for critical workloads.
Required Skills & Experience
- 8+ years in SRE/DevOps roles, managing enterprise SaaS applications in production.
- Minimum 1 year experience with AI/ML infrastructure or model-serving environments.
- Strong expertise in AWS cloud, particularly EKS, container orchestration, and Kubernetes.
- Hands-on experience with Infrastructure as Code (Terraform), Docker, and scripting (Python, Bash).
- Solid Linux OS and networking fundamentals.
- Experience in monitoring and observability with ELK, CloudWatch, or similar tools.
- Strong track record with microservices, REST APIs, SSO, and cloud databases.
Nice-to-Have Skills
- Experience with MLOps and AI/ML pipeline observability.
- Cost optimization and security hardening in multi-tenant SaaS.
- Prior exposure to FinTech or enterprise finance solutions.
Qualifications
- Bachelor’s degree in Computer Science, Engineering, or related discipline.
- AWS Certified Solutions Architect (strongly preferred).
- Experience in early-stage or high-growth startups is an advantage.
Why Join?
- Be at the forefront of AI/ML-powered SaaS innovation in FinTech.
- Work with a high-energy, entrepreneurial team building next-gen infrastructure.
- Take ownership of mission-critical reliability challenges.
- Grow your career in an environment that values impact, adaptability, and innovation.
If you’re passionate about building secure, scalable, and intelligent platforms, we’d love to hear from you. Apply now to be part of our client’s journey in redefining enterprise finance operations.
Software Project Manager
Roles & Responsibilities:
- Manage multiple software development projects simultaneously.
- Define project scope, goals and deliverables.
- Plan and schedule project timelines.
- Coordinate internal resources and third parties/vendors.
- Measure project performance and report to management.
- Identify and manage project risks.
- Ensure resource availability and allocation.
- Ensure adherence to project delivery schedules.
As a Pre-Sales Solutions Engineer, you will play a critical role in the sales process by demonstrating SmartWinnr’s products and solutions to prospective customers. You will work closely with the sales team to understand client requirements, craft tailored demonstrations, and effectively communicate the value of our offerings. This role requires a combination of technical understanding, excellent communication skills, and the ability to present solutions in a way that resonates with diverse stakeholders.
Responsibilities include but are not limited to:
- Conduct product demonstrations and presentations tailored to the needs and interests of potential customers.
- Collaborate closely with the sales team to understand customer requirements and propose the right product solutions.
- Assist in creating and customizing demo environments and scenarios that highlight the product’s key features.
- Provide technical support during the pre-sales process, addressing any technical questions or concerns that arise.
- Document and maintain records of all customer interactions, demo sessions, and feedback for continuous improvement.
- Work with the product team to relay customer feedback and help refine product offerings.
- Assist in the preparation of proposals and other sales-related documentation.
Responsibilities :
Professional Experience
- 2–5 years of experience in pre-sales, solutions engineering, or technical consulting.
- Proven track record of supporting B2B sales cycles and delivering effective product demonstrations.
Skills & Tools
- Strong presentation, communication, and interpersonal skills.
- Familiarity with SaaS products, technical integrations, and solution design.
- Proficiency with CRM platforms (preferably Pipedrive) and productivity tools like MS Office or Google Workspace.
Personal Attributes
- Customer-focused with a consultative approach to problem-solving.
- Proactive, adaptable, and quick to learn in dynamic environments.
- Collaborative team player with a positive attitude and growth mindset.
Post: PHP Developer
Gender: Male/Female
Qualification:Bcs,B.E, MCA.
Experience: 2 Years
3 Technical Skills:
1) CodeIgniter
2)MySQL
3) jQuery & javascript
Job Description:
1.PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.
2.Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end.
3.Integration of user-facing elements developed by front-end developers
4.Build efficient, testable, and reusable PHP modules
5.Solve complex performance problems and architectural challenges
6.Integration of data storage solutions,
We are looking for a DevOps Lead to join our team.
Responsibilities
• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment
Operations (Ops)
• Identity manual processes and automate them using various DevOps automation tools
• Maintain the organization’s growing cloud infrastructure
• Monitor and maintain DevOps environment stability
• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues
• Orchestrating builds and test setups using Docker and Kubernetes.
• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability
• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences
Requirements
• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.
• Candidate should have experience in ELK stack, Kubernetes, and Docker.
• Solid experience in the AWS environment.
• Should have experience in monitoring tools like DataDog or Newrelic.
• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.
• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.
• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.
• Candidates should demonstrate knowledge in handling distributed data systems.
Examples: Elastisearch, Cassandra, Hadoop, and others.
• Should have experience in GitLab- CIRoles and Responsibilities
Job Brief Summary
- Create new sites, features, and enhancements according to customer specifications.
- Work closely with front-end developers and customers to ensure an effective, appealing, functional and intuitive implementation.
- Write the codes using development best practices.
- Effectively contribute to all phases of the development lifecycle.
- Perform testing of features before deployment. Programmatic testing with PHP Unit framework or similar is highly value
- 3+ solid years of web development using LAMP.
- 2+ solid years of Laravel MVC framework
- Thorough knowledge of OOP/MVC with PHP and MySQL on Linux platforms.
- Solid development version control practices (GitHub, Source Tree)
- Expertise in developing and consuming REST web services.
- Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, and Testing).
- Experience with relational database design and development using MySQL.
- A communication pro - must be able to pleasantly explain technical issues to a non-technical person.
- Exhibit strong analytical and problem-solving skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively participate in the exchanging of ideas and information within the department
Participate in rollout of new business system integrations.
Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
Participate in or lead solution design sessions.
Ability to work effectively under pressure with changing priorities and tight deadlines
Provide technical advice, code reviews and assistance to other programmers.
Write complex integration solutions, optimized data extracts, updates and interfaces.
Interface with functional specialists to ensure solution design and integrity.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data, assist in user acceptance training.
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by
superior.
Proactively organize verbal and written ideas clearly and use an appropriate business style
Be effective and consistent in providing regular updates to appropriate managers
Communication:
Ask questions; encourage input from team members
Able to work with and participate within a small multicultural professional team.
Provide regular updates to appropriate managers
Confer with reporting manager on complex or unusual situations
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies
required to fulfill the job, this could include formal or self paced professional development. Participate in
the exchange of ideas and information within the department
Offer new ideas and suggestions for improvement. Identify and implement new practices and
processes that are “best in field”
Requirements:
KNOWLEDGE REQUIREMENTS
Experience in analysis, design, coding, and implementation of enterprise integration solutions.
Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP
Adapter. webMethods 10.x version preferred.
Experience with RosettaNet PIP’s and standards.
Experience with EDI Standards (ANSI X12) and AS2 protocols
Experience with XML/JSON and webservices (SOAP/REST).
Experience with PL/SQL.
Experience with FlatFile processing & SFTP
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Experience in system administration a plus.
Experience with environment upgrading a plus (eg. version 9.X to 10.X)
EDUCATION & EXPERIENCE REQUIREMENTS
B.E./B.Tech/M.Tech/MCA
7 to 8 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS
Location: Nodia
Travel requirements: Domestic and/or International, up to 10%.
Climate controlled office environment during normal business hours.








