sales manager(Mumbai)

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Company's vision

Company is building a first-of-its-kind, lifestyle health product for Women in India. We believe that the future of health and fitness is digital, and women will drive the digital fitness revolution in India. Existing digital health and fitness products are

highly transactional and we see a huge opportunity to build a truly aspirational product that will inspire and empower millions of women to lead healthier lives. If you are passionate about building a product that blends together technology, content, and community, we would love to talk to you.

Candidate's role in company's Journey

The strength of company's engineering team is core to realising our vision. In this role, you will first and foremost be a technical leader but also have strong people leadership skills. You will be responsible for leading the engineering team to do their best work and empowering them to take on the challenges at the heart of what we are building. Your breadth and depth of experience will be important to shape the technology roadmap and solutions. You will work closely with the founders to help shape the strategy to deliver on our vision.

Responsibilities :

• Make hands-on contributions to product development via technical design and coding - all leaders at savage play a hands-on role.
• Nurture a team of talented engineers into a team of high performing, skilled software engineers.
• Find and hire top talent for your team as per the requirements of the business
• Work closely with the team to architect and develop the best technical design and approach to solve complex problems
• Take accountability of the overall health of the products you build and predictability of the deliverables of your team
• Develop the long-term strategy for your systems, while aligning them to the goals of the organization and translate that into an achievable road map.
• Manage and execute against project plans and delivery commitments.

What is the company looking for:

You are excited about building the business from grounds-up while defining and cultivating a product-oriented engineering culture. You are customer obsessed, love problem-solving, roll

up your sleeves and dive deep, collect data to make well-informed decisions, but use sound judgment in the face of insufficient data. You constantly challenge the status quo to drive innovation for impact. This is a hands-on role, and you will be leading by example, as opposed to via instructions.

Experience:

• 6-10 years of industry experience - experience in Mobile Engineering (Android/iOS) and consumer products is a must
• Have played a Tech Lead role in a high-growth startup or medium-sized product-focused tech company
• Demonstrated track-record of delivering well-engineered products with modern technologies
• Experience building full-stack applications with hands-on experience in the combination of programming languages: Java, Kotlin, JavaScript, Ruby, PHP, etc.
• Strong expertise on one or more SQL/NO-SQL databases (MySQL, Mongo, Postgres, etc.)
• Exposure to multiple cutting edge open-source frameworks required to build microservices architecture (API Management and Testing, Messaging - Kafka, SQS,
• RabbitMQ, etc. Monitoring - NewRelic, ELK, etc. Container orchestration. ).
• Experience building, deployment and maintaining high scale applications on public cloud (AWS, GCP, Azure)
• Expertise in agile software development processes, continuous integration, test automation and tools like Confluence, Git, Jenkins, and Jira.

Only Local Candidates

Candidates should be from Edutech Companies/ Fintech Company/ Real Estate

• 
  
• To understand comprehensive knowledge of products and services offered by the company.
• Setting a sales target and developing a marketing strategy for the same.
• Calling existing and potential customers to update them about the recent launches.
• Updating the database with all the customer’s information.
• Ensuring that customers are satisfied by the services offered to them.
• Using a sales script to handle the customers efficiently.
• Building strong relationships with old, existing and potential customers.
• Taking and processing customers’ orders in a professional manner.
• Creating monthly sales reports and presenting them to the Business development Executive
• Adhering to all the company’s rules and regulations.

Key Responsibilities:

• Tender Identification & Management:
• Identify and analyze relevant tenders, RFPs, RFIs, and RFQs in the cybersecurity domain from global and Indian markets.
• Manage the entire tender process, from tender registration, document preparation, submission, to follow-up.
• Maintain updated knowledge of procurement platforms (e.g., GeM, CPPP, and global e-tendering systems) and tender submission requirements.
• Proposal & Bid Writing:
• Draft and prepare well-structured, high-quality proposals that meet the requirements of both technical and commercial aspects of tenders.
• Collaborate with internal teams (technical, legal, finance) to ensure all aspects of the tender response align with the client's specifications.
• Tailor cybersecurity solutions based on the unique requirements of each tender and showcase Certcube Labs' capabilities effectively.
• Compliance & Documentation:
• Ensure that all tender documentation complies with legal, regulatory, and client requirements.
• Gather necessary supporting documents, including certifications, project references, and technical compliance documents.
• Review contracts and NDAs to ensure all legal and compliance aspects are covered.
• Risk & Financial Analysis:
• Assess the financial, legal, and operational risks associated with tenders and propose mitigation strategies.
• Prepare detailed pricing models and cost estimates for cybersecurity solutions and services.
• Market & Competitor Analysis:
• Conduct market research to stay informed about industry trends, competitor activities, and pricing strategies in cybersecurity.
• Provide insights on positioning Certcube Labs’ services to increase competitiveness in global and Indian tenders.
• Stakeholder Management:
• Build and maintain strong relationships with clients, government agencies, and key stakeholders involved in the tendering process.
• Coordinate and liaise with vendors, partners, and subcontractors to gather relevant inputs for tender responses.
• Post-Tender Activities:
• Manage follow-ups on tender submissions, respond to clarifications, and negotiate terms and conditions when required.
• Maintain a detailed database of all tenders, submissions, and outcomes for internal tracking and reporting.

Key Skills & Qualifications:

• Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.
• Minimum 3-5 years of experience in tender/bid management, preferably in the cybersecurity or IT sector.
• Strong knowledge of cybersecurity concepts and services (e.g., penetration testing, SOC services, vulnerability assessments, compliance frameworks).
• Familiarity with procurement platforms (e.g., GeM, CPPP) and experience in both Indian and global tender submission processes.
• Excellent proposal and bid writing skills with the ability to articulate complex technical solutions clearly.
• Experience in financial analysis, risk assessment, and pricing strategies for large-scale contracts.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and document management tools.
• Strong attention to detail, excellent communication, and negotiation skills.
• Ability to collaborate with technical teams and communicate effectively with clients and stakeholders.

⚡ About DrinkPrime

We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru, Delhi NCR, and Hyderabad. We're not just another boring water purifier manufacturing company - we're a forward-thinking drinking water solution provider that speaks directly to our target audience, and this has earned us the support of some big VCs like Sequoia in the industry. We're looking for awesome tech professionals who want to join us in creating history and making a real difference. So why not come and be a part of our journey towards a better future?

💼 Role & Responsibilities

At DrinkPrime, we have a vision of disrupting the water industry. We believe that technology has a key role to play by providing a highly scalable platform that can seamlessly connect and control millions of devices. We are looking for people who are technically excellent and, at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will have a great opportunity to be part of the core technology team.

We are a well-funded high-growth startup currently operating in Bangalore and have a great open environment. We're currently in hybrid mode and would prefer our employees to be located in Bangalore after joining.

• Collaborate with the development team to design and develop high-quality iOS applications.
• Assist in the entire application lifecycle, including concept, design, build, deploy, test, and release.
• Write clean and maintainable code following best practices and coding standards.
• Contribute ideas and solutions to improve the overall quality and user experience of iOS applications.
• Troubleshoot and resolve application defects and issues reported by users or internal stakeholders.

Our ideal candidate would be someone who has at least 2-4 years of hands-on knowledge of iOS app development. Experience in working with IOT devices and handling native connectivity functionality like bluetooth and Wifi is plus.

• Plan and execute all digital marketing efforts, including SEO/SEM, marketing databases, email, social media, and display ads.
• Create, manage, and improve our social media presence.
• All digital marketing efforts should be measured and reported on, and goals should be evaluated (ROI and KPIs)
• Identify patterns and insights, and then improve your spending and performance based on them.
• Consider fresh and innovative growing techniques.
• Experiments and conversion tests should be planned, executed, and measured.
• Work with internal teams to develop landing pages and improve the user experience.
• Use your analytical skills to assess the entire consumer experience across numerous channels and contact points.
• Conversion points are measured and user funnels are optimized.
• Collaborate with other vendors and agencies.

This person MUST have:

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Strong knowledge of Go programming language, paradigms, constructs, and idioms
• Knowledge of common Goroutine and channel patterns
• Experience with the fullsite of Go frameworks and tools, including:
• Dependency management tools such as Godep, Sltr, etc.
• Go’s templating language
• Go’s code generation tools,such as Stringer
• Ability to write clean and effective Godoc comments
• Familiarity with code versioning tools(such as Git, SVN, and Mercurial)

Experience:

• Min 3 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone. .

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Provide objective guidance without personal or political considerations.
• Pitching ideas for projects based on gaps in the market and technological advancements.
• Rolling out fixes and upgrades to software, as needed.
• Securing software to prevent security breaches and other vulnerabilities.
• Setting up a continuous build environment to speed up software development and deployment process.
• Architecting overall, comprehensive, and efficient practices.
• Guiding developers and operation teams in case of an issue.
• Monitoring, reviewing, and managing technical operations.

Requirements:

• Degree in Computer Science, Information Systems, or related field.
• Previous experience working on a 24x7 cloud or SaaS operation team.
• Spring Boot Java 8, Spring Core, Spring Boot, Spring MVC, Swagger, Tomcat 8, Maven, Jenkins, SVN, GIT, Postman/Newman, RESTful Services, Containers.
• Experience with infrastructure management and monitoring.
• Proven in developing, implementing, and providing solutions to the given problem in all Java technologies.
• Proficient in stitch-together end-to-end application starting from front-end web development, back-end development, middleware integration, and persisting data in no SQL or DBMS databases.
• Ability to work independently and as part of a team.