Event Operations Associate

Client Servicing Manager

Location: Goregaon, Mumbai

Experience: 3–8 Years

Employment Type: Full-Time

Industry: Event Management

Job Summary

We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.

The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.

Key Responsibilities

• Act as the primary point of contact for clients and build strong, long-term relationships.
• Understand client requirements, briefs and objectives.
• Coordinate with internal teams, vendors and stakeholders for smooth event execution.
• Manage client expectations and provide appropriate solutions and alternatives.
• Ensure timely and successful delivery of events as per client requirements.
• Prepare regular account status reports and conduct post-event evaluations.
• Identify opportunities for account growth, upselling and cross-selling.
• Handle client concerns and resolve issues effectively.
• Maintain high levels of client satisfaction.
• Stay updated on event industry trends and provide relevant insights.
• Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Candidate Requirements

• 3–8 years of experience in Client Servicing / Account Management.
• Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
• Strong client relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and coordination skills.
• Ability to manage multiple projects and work under pressure.
• Strong problem-solving and organizational abilities.
• Good knowledge of MS Office and CRM software.
• Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
• Candidates based in Mumbai preferred.

Business Development Manager (BDM)

Experience: 3–7 years

Location: Mumbai - Goregaon

Job Type: Full-Time

Experience: 5+ years in a similar role

Industry: Event Management

Company Overview:

Our client is a dynamic and innovative event management agency based in Mumbai, known for creating memorable and impactful events. We specialize in corporate, entertainment, and bespoke events, delivering exceptional experiences for our clients.

Job Description:

We are seeking a highly motivated and experienced Business Development Manager to join our team. The successful candidate will be responsible for generating new business opportunities and expanding our client base. This role requires a proactive approach, excellent communication skills, and a deep understanding of the event management industry.

Key Responsibilities:

Identify and develop new business opportunities through networking, industry knowledge, and current trends.

Build and maintain strong relationships with potential and existing clients.

Conduct market analysis to identify new trends, opportunities, and competitive landscape.

Prepare and deliver compelling presentations and proposals to prospective clients.

Collaborate with the marketing and design teams to create effective sales materials and strategies.

Meet and exceed sales targets and KPIs.

Attend industry events, conferences, and networking events to represent the company and build a strong professional network.

Provide feedback and insights to the management team on market trends and customer needs.

Qualifications:

Minimum of 3-8 years of experience in a similar role in any industry

Bachelor’s degree in Business Administration, Marketing, or a related field.

Proven track record in sales and business development

Excellent communication and presentation skills.

Strong negotiation and relationship-building skills.

Ability to work independently and as part of a team.

Proficient in Microsoft Office and CRM software.

Must be based in Mumbai.

Personal Attributes:

Highly motivated with a passion for sales and business development.

Creative thinker with an entrepreneurial spirit.

Excellent organizational and time-management skills.

Strong problem-solving abilities.

Ability to thrive in a fast-paced and dynamic environment.

What We Offer:

Competitive salary and performance-based incentives.

Opportunities for professional growth and development.

A creative and supportive team environment.

Exposure to diverse and challenging projects.

Job Description: Project Manager – Development & Digital Marketing Services

Department: Project Management & Service Delivery

Experience: 3–6 Years

Employment Type: Full-Time

Job Summary:

We are looking for an experienced and result-oriented Project Manager to manage end-to-end project planning, execution, coordination, and delivery across Web Development and Digital Marketing services. The ideal candidate will be responsible for managing client requirements, coordinating with internal teams, monitoring project progress, ensuring timely delivery, maintaining quality standards, and optimizing team productivity.

The candidate should have a strong understanding of digital agency operations, client servicing, project management, and cross-functional team coordination.

Key Responsibilities:

1. Project Planning & Execution

• Plan, assign, monitor, and manage projects from initiation to final delivery.
• Define project scope, timelines, milestones, deliverables, and priorities.
• Ensure projects are delivered on time and meet agreed quality standards.
• Monitor project progress and proactively resolve delays, bottlenecks, and dependencies.
• Manage multiple projects simultaneously while maintaining delivery efficiency.

2. Development Project Management

• Coordinate with web developers, designers, QA, and technical teams for website development and related projects.
• Track website design, development, testing, bug fixing, revisions, and deployment.
• Ensure project requirements, technical specifications, and client expectations are clearly communicated.
• Monitor development progress and ensure timely completion of assigned tasks.

3. Digital Marketing Service Management

• Manage project execution across SEO, Social Media Marketing, Performance Marketing, Content Marketing, and other digital marketing services.
• Coordinate with respective team leads and executives to ensure timely execution of client strategies and deliverables.
• Track campaign execution, monthly deliverables, reporting schedules, and performance updates.
• Ensure teams follow defined workflows, service standards, and client commitments.

4. Client Communication & Service Delivery

• Understand client requirements and translate them into clear project briefs and actionable tasks.
• Conduct project status meetings and provide regular progress updates to clients.
• Manage client expectations, feedback, revisions, escalations, and delivery-related concerns.
• Ensure a smooth onboarding process and consistent service delivery throughout the client relationship.
• Identify opportunities to improve client satisfaction and service quality.

5. Team Coordination & Productivity

• Coordinate with development, marketing, design, content, and client servicing teams.
• Assign and track responsibilities in the Task Management System (TMS).
• Monitor task completion, productivity, deadlines, and team capacity.
• Ensure clear ownership, timely updates, and closure of assigned tasks.
• Identify resource gaps and coordinate with management for workload planning.

6. Quality Control & Process Improvement

• Review project deliverables before client submission to ensure completeness and quality.
• Establish and maintain SOPs, project tracking processes, reporting formats, and escalation procedures.
• Identify recurring delivery issues and implement corrective actions.
• Maintain project documentation, meeting notes, timelines, and status reports.
• Recommend process improvements to increase efficiency and reduce delivery delays.

7. Reporting & Performance Monitoring

• Prepare regular reports on project status, delivery timelines, pending tasks, resource utilization, and client concerns.
• Track project KPIs, including on-time delivery, turnaround time, quality, productivity, and client satisfaction.
• Report risks, delays, scope changes, and delivery challenges to management.
• Support capacity planning and improve overall operational efficiency.

Required Skills & Qualifications:

• Bachelor's degree in Management, IT, Computer Science, Marketing, or a related field.
• 3–6 years of experience in project management, preferably in a digital marketing agency or IT services company.
• Strong understanding of web development processes and digital marketing services.
• Experience managing multiple projects, teams, timelines, and client deliverables.
• Excellent client communication, coordination, planning, and problem-solving skills.
• Strong organizational skills with the ability to prioritize tasks and manage deadlines.
• Proficiency in project tracking tools, spreadsheets, documentation, and reporting.
• Ability to handle escalations, manage expectations, and work in a deadline-driven environment.

Preferred Qualifications:

• Experience managing both development and digital marketing projects.
• Familiarity with Agile/Scrum methodologies and project management frameworks.
• Previous experience in client-facing project management and service delivery.
• Ability to analyze project performance metrics and drive continuous improvement.

Key Performance Indicators (KPIs):

• On-time project delivery and milestone achievement.
• Quality and accuracy of project deliverables.
• Client satisfaction and retention.
• Team productivity and task completion rates.
• Reduction in project delays, rework, and unresolved issues.
• Adherence to project scope, timelines, and agreed deliverables.
• Accuracy and timeliness of project reporting.
• Efficiency of resource allocation and cross-team coordination.

Ability to commute/relocate:

• Jhalana Doongri, Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Bachelor's (Required)

Experience:

• SEO Sales: 1 year (Required)
• Social Media Sales : 1 year (Required)
• Web Development Sales: 1 year (Required)

Language:

• English (Required)

Location:

• Jhalana Doongri, Jaipur, Rajasthan (Required)

Work Location: In person

Location: Bengaluru

Work Mode: Work from Office 4 days WFO and 1 Day Remote

Timigs : 12-8 PM

Experience: 4–7 years

Department: Marketing

About LeadSquared

LeadSquared is a leading SaaS CRM and marketing automation platform helping businesses across industries streamline their sales, marketing, and customer engagement processes. With a strong presence across India and global markets, we work with thousands of businesses to help them acquire, engage, and retain customers at scale.

We are looking for a Lead – BTL Marketing who can own and execute high-impact offline marketing initiatives that strengthen our brand presence, engage our target audience, and contribute directly to pipeline generation.

Role Overview

As the Lead – BTL Marketing, you will be responsible for planning, executing, and measuring LeadSquared's BTL marketing initiatives across events, conferences, industry forums, partner activations, customer meets, roadshows, and other offline channels.

This role requires someone who can think strategically while being hands-on with execution, manage multiple stakeholders and agencies, and build marketing programs that deliver measurable business outcomes.

Key Responsibilities:

BTL Strategy & Planning

• Develop and execute the annual BTL marketing strategy aligned with business, brand, and revenue objectives.
• Identify relevant industry events, conferences, exhibitions, forums, and offline opportunities for LeadSquared.
• Build quarterly and annual BTL calendars across target industries, geographies, and customer segments.
• Identify opportunities to leverage events and offline activations for brand building, demand generation, and pipeline creation.

Events & Activations

• Own end-to-end execution of events, conferences, exhibitions, customer meets, roundtables, roadshows, and other BTL initiatives.
• Manage everything from event ideation and venue selection to branding, logistics, vendor coordination, on-ground execution, and post-event activities.
• Create innovative on-ground experiences and activations that drive engagement and strengthen LeadSquared's brand recall.
• Work closely with sales teams to ensure effective lead capture, qualification, and follow-up from every activation.
• Develop event-specific messaging, collateral, booth experiences, engagement activities, and audience journeys.

Demand Generation & Pipeline

• Design BTL programs with clear lead generation and revenue objectives.
• Partner with sales teams to identify priority accounts, industries, and territories for offline campaigns.
• Develop mechanisms to capture, qualify, route, and track leads generated through events and activations.
• Track event-sourced opportunities and pipeline contribution.
• Analyse ROI and continuously optimise the BTL mix based on performance.

Vendor & Agency Management

• Identify, evaluate, and manage event agencies, vendors, production partners, venues, and other external stakeholders.
• Negotiate commercial terms and ensure effective utilisation of marketing budgets.
• Maintain strong vendor relationships while ensuring quality, timelines, and cost efficiency.
• Manage multiple vendors simultaneously during large-scale events and activations.

Cross-functional Collaboration

• Work closely with Sales, Product Marketing, Content, Design, Partnerships, Customer Success, and other teams to build integrated campaigns.
• Collaborate with the sales leadership team to align BTL activities with business priorities.
• Coordinate with internal stakeholders to ensure timely delivery of event assets, communication, logistics, and follow-ups.
• Ensure seamless handoff of leads from marketing to sales.

Reporting & Optimisation

• Define KPIs for every BTL initiative and maintain regular performance reporting.
• Track metrics such as registrations, attendance, engagement, MQLs, SQLs, opportunities, pipeline, CAC, and ROI.
• Conduct post-event analysis and document learnings.
• Recommend improvements to optimise future events and offline campaigns.

What We're Looking For

• 5–8 years of experience in BTL marketing, field marketing, event marketing, experiential marketing, or demand generation.
• Strong experience in managing B2B events, conferences, exhibitions, roundtables, roadshows, and offline activations.
• Experience working with sales teams and using events/BTL as a demand-generation channel.
• Strong vendor and agency management skills.
• Excellent project management and execution capabilities.
• Strong commercial acumen with experience managing marketing budgets.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Strong communication, stakeholder management, and negotiation skills.
• Data-driven mindset with the ability to measure marketing impact and ROI.
• Willingness to travel as required for events and activations.

Good to Have

• Experience in B2B SaaS, technology, CRM, MarTech, FinTech, BFSI, EdTech, or other enterprise-focused businesses.
• Experience working with a national or regional event calendar.
• Experience managing large-scale conferences and industry events.
• Understanding of ABM, demand generation, and integrated marketing campaigns.
• Existing relationships with event agencies, vendors, and industry forums.

Why LeadSquared?

• Work with a fast-growing SaaS company with a strong presence in India and global markets.
• Own high-visibility marketing programs with direct business impact.
• Work closely with senior stakeholders across Marketing and Sales.
• Opportunity to build and scale LeadSquared's offline marketing engine.
• Be part of a high-energy, execution-focused marketing team.

We seek a highly motivated Marketing Manager to join our dynamic team at Hiraya Digital. The ideal candidate will have a strong background in design and marketing, with the ability to create and manage engaging social media content. They should possess excellent communication skills, be fluent in English, and be available during US time zones.

Responsibilities:

● Develop and execute a comprehensive marketing strategy aligned with client needs and goals.

● Lead the marketing team in creating innovative campaigns to engage clients' target audiences.

● Closely involved in cross-checking, approving, and overseeing social media postings.

● Oversee the creation of high-quality content such as social media graphics, content calendars, emailers, and websites.

● Collaborate with cross-functional teams to address clients' challenges in real time.

● Work closely with graphic designers and video editors to produce compelling visual content.

● Implement digital marketing strategies to enhance brand visibility and drive website traffic

.● Stay updated and Manage paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.

● Analyze campaign performance metrics and recommend optimizations.

● Stayupdated with digital marketing trends and best practices.

● Provide strategic solutions and act as a thought leader within the team.

● Effectively communicate ideas and strategies to clients.

● Thrive in a fast-paced work environment. Requirements

: ● Minimum3years of working experience as a Marketing Manager.

● Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

● Proven experience in project management.

● Proven experience in digital marketing or marketing coordination roles, with a solid understanding of social media platforms.

● Excellent written and verbal communication skills, with the ability to craft engaging content.

● Strong organizational and time-management skills, capable of handling multiple tasks and deadlines.

● Ability to work independently and collaboratively in a fast-paced, remote work environment.

● Availability to collaborate during US time zones as needed. Expertise in Software:

● Expertise in Meta suite (Instagram, Facebook, Whatsapp).

● Expertise in Design tools such as Photoshop and Illustrator.

We seek a highly motivated Marketing Manager to join our dynamic team at Hiraya Digital. The ideal candidate will have a strong background in design and marketing, with the ability to create and manage engaging social media content. They should possess excellent communication skills, be fluent in English, and be available during US time zones.

Responsibilities:

● Develop and execute a comprehensive marketing strategy aligned with client needs and goals.

● Lead the marketing team in creating innovative campaigns to engage clients' target audiences.

● Closely involved in cross-checking, approving, and overseeing social media postings.

● Oversee the creation of high-quality content such as social media graphics, content calendars, emailers, and websites.

● Collaborate with cross-functional teams to address clients' challenges in real time.

● Work closely with graphic designers and video editors to produce compelling visual content.

● Implement digital marketing strategies to enhance brand visibility and drive website traffic

.● Stay updated and Manage paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.

● Analyze campaign performance metrics and recommend optimizations.

● Stayupdated with digital marketing trends and best practices.

● Provide strategic solutions and act as a thought leader within the team.

● Effectively communicate ideas and strategies to clients.

● Thrive in a fast-paced work environment. Requirements

: ● Minimum3years of working experience as a Marketing Manager.

● Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

● Proven experience in project management.

● Proven experience in digital marketing or marketing coordination roles, with a solid understanding of social media platforms.

● Excellent written and verbal communication skills, with the ability to craft engaging content.

● Strong organizational and time-management skills, capable of handling multiple tasks and deadlines.

● Ability to work independently and collaboratively in a fast-paced, remote work environment.

● Availability to collaborate during US time zones as needed. Expertise in Software:

● Expertise in Meta suite (Instagram, Facebook, Whatsapp).

● Expertise in Design tools such as Photoshop and Illustrator.

Admin Executive

Location: A&D Plant, Mahindra world city Ajmer road , Bagrur area

Industry: Export – Furniture, Home Décor, Lifestyle Products, Stone & Building Material, Hospitality industry.

Reporting To: Director

Company Name

A&D International (Part of Art Asia)

Company details

Driven by the spirit of two young engineers, Artasia came into being in 1996 in the compounds of a small 5000 sq ft unit with the vision of creating contemporary products rooted in the tradition of Indian crafts and methods of construction, they set out on an exploratory journey to figure out what was expected in the international markets.

Initially, it began as handicraft exports, but was soon transformed into a furniture export unit. Eventually, the myriad world of textiles was hard to resist and to create a holistic product range, we found ourselves exporting home textiles and furnishings as well as upholstered furniture.

At artasia, we believe how you make something is as important as what you make. We take great pride in having been the industry pioneers in various processes of manufacturing, polishing and packaging. 

Location - Mahindra world city, Ajmer road

Mode of Working - Work from the office

Days of Working - 6 days

Responsibilities

Role Overview

We are seeking a proactive and detail-oriented Admin Executive to oversee end-to-end administrative operations, vendor coordination, and facility management. The role is critical in ensuring smooth day-to-day office functioning, maintaining workplace standards, and managing vendor relationships efficiently.

Key Responsibilities

Vendor Management

• Identify, onboard, and manage vendors for office supplies, housekeeping, security, and facility services
• Negotiate contracts, pricing, and service-level agreements (SLAs)
• Track vendor performance and ensure adherence to agreed service standards
• Process vendor invoices, maintain records, and coordinate with finance for timely payments
• Conduct periodic vendor evaluations and audits

Administration & Office Management

• Oversee daily administrative operations to ensure smooth office functioning
• Manage procurement and inventory of office supplies and assets
• Maintain administrative records, documentation, and compliance trackers
• Support internal teams with logistical and administrative requirements
• Coordinate travel, accommodation, and event arrangements as needed

Facilities Management

• Ensure optimal functioning of office infrastructure, utilities, and equipment
• Coordinate with internal teams and external service providers for repairs and maintenance
• Monitor facility-related budgets and cost optimization initiatives
• Ensure workplace safety, compliance, and adherence to company policies
• Manage office space utilization and seating arrangements

Housekeeping & Workplace Hygiene

• Supervise housekeeping staff and ensure cleanliness standards are consistently maintained
• Schedule and monitor cleaning activities across office premises
• Ensure hygiene compliance in common areas such as pantry, restrooms, and meeting rooms
• Conduct routine inspections and maintain quality standards

Interview process - Virtual and Face-to-Face

Skills:

Required Qualifications & Skills

• Bachelor’s degree in any discipline
• 2–5 years of experience in administration, facilities, or vendor management
• Strong vendor negotiation and stakeholder management skills
• Good understanding of facility operations and office administration processes
• Proficiency in MS Office (Excel, Word, Outlook)
• Strong organizational and multitasking abilities
• Attention to detail with a problem-solving mindset

Why Join Us?

• Work with leading furniture export industry
• Work will consistently growing company
• Work with Leaders of 25 years+ experience
• Amazing work Life Culture with Growth opportunities

Work Location: Goregaon, Mumbai

Preferred Notice Period: Immediate to 30 Days

Employment Type: Full-Time

Experience: 2 to 8 Years

About the Role

We are looking for a dynamic and results-driven Business Development Professional to join a growing team in the events and experiential industry. This role is ideal for individuals who enjoy building relationships, identifying new business opportunities, networking with industry professionals, and contributing to business growth.

Candidates with experience in event management, client acquisition, corporate sales, B2B business development, or related sectors will be preferred.

Key Responsibilities

• Generate new business opportunities through market research, networking, referrals, and outreach activities.
• Build and maintain strong relationships with clients, architects, designers, corporate decision-makers, and other industry stakeholders.
• Conduct client meetings, presentations, and proposal discussions to secure new projects.
• Identify market trends, competitor activities, and potential growth opportunities.
• Generate and manage leads while maintaining accurate sales and activity records.
• Collaborate with internal teams to support business development initiatives and client requirements.
• Attend industry events, exhibitions, networking forums, and client engagements.
• Analyze business performance and recommend strategies to improve results.
• Travel as required for client meetings, events, and business development activities.

Desired Profile

• 2 to 8 years of experience in Business Development, Client Acquisition, Corporate Sales, or Relationship Management.
• Experience in the event management, marketing, advertising, experiential, hospitality, or service industry is preferred.
• Excellent communication, presentation, and negotiation skills.
• Strong networking and relationship-building abilities.
• Self-motivated, proactive, and target-oriented approach.
• Comfortable working from the office and interacting with senior professionals and decision-makers.
• Proficiency in MS Office and CRM tools is an advantage.

Why Apply?

• Opportunity to work with leading brands and industry professionals.
• Exposure to high-value corporate clients and business networks.
• Fast-paced environment with significant growth and learning opportunities.
• Performance-driven career progression.

Apply if you have a passion for business development, client engagement, networking, and driving business growth.

* 2–4 years of experience in events, experiential marketing, or branding

* Strong conceptual thinking with the ability to develop event themes and visual identities

* Expertise in logo design, key visual (KV) development, and brand language

* Design support for client pitch decks (graphics, layouts, infographics, mood boards)

* Creation of event branding and collaterals (badges, invites, standees, signage, etc.)

* Preparation of production-ready print artwork and vendor files

* Proficient in Adobe Photoshop, Illustrator, and InDesign

* Strong understanding of typography, colour, layout, and print production

* Ability to work on multiple concepts with quick turnaround times

* Good coordination with Client Servicing and Production teams

Location: Goregaon, Mumbai

Job Type: Full-Time

Experience: 5+ Years

Industry: Event Management

Job Summary

We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.

Key Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain long-term client relationships.
• Understand client objectives and communicate requirements to internal teams.
• Coordinate across multiple departments to ensure timely project execution.
• Manage client expectations and provide effective solutions when needed.
• Track project progress and maintain regular communication with stakeholders.
• Prepare account status reports and post-project reviews.
• Identify opportunities to expand and strengthen existing client accounts.
• Address client concerns promptly and ensure high satisfaction levels.
• Stay informed about industry trends and market developments.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
• Minimum 5 years of experience in client servicing, account management, or a similar role.
• Strong relationship management and stakeholder handling skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Office and CRM tools.

Preferred Skills

• Strong problem-solving and organizational abilities.
• Detail-oriented with a proactive approach.
• Ability to work in a fast-paced environment and meet deadlines.
• Professional and customer-focused mindset.

Benefits

• Competitive compensation package.
• Career growth and development opportunities.
• Collaborative and professional work environment.
• Exposure to diverse and challenging projects.

Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.