Event Operations Associate

Client Servicing Manager

Location: Goregaon, Mumbai

Experience: 3–8 Years

Employment Type: Full-Time

Industry: Event Management

Job Summary

We are looking for an experienced Client Servicing Manager to manage client relationships, understand client requirements, coordinate event execution and ensure successful delivery of events.

The ideal candidate should have strong client-facing skills and experience in event management, corporate events, experiential marketing, BTL or related industries.

Key Responsibilities

• Act as the primary point of contact for clients and build strong, long-term relationships.
• Understand client requirements, briefs and objectives.
• Coordinate with internal teams, vendors and stakeholders for smooth event execution.
• Manage client expectations and provide appropriate solutions and alternatives.
• Ensure timely and successful delivery of events as per client requirements.
• Prepare regular account status reports and conduct post-event evaluations.
• Identify opportunities for account growth, upselling and cross-selling.
• Handle client concerns and resolve issues effectively.
• Maintain high levels of client satisfaction.
• Stay updated on event industry trends and provide relevant insights.
• Manage multiple projects simultaneously while meeting deadlines and quality expectations.

Candidate Requirements

• 3–8 years of experience in Client Servicing / Account Management.
• Experience in Event Management / Experiential Marketing / BTL / Corporate Events preferred.
• Strong client relationship and stakeholder management skills.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and coordination skills.
• Ability to manage multiple projects and work under pressure.
• Strong problem-solving and organizational abilities.
• Good knowledge of MS Office and CRM software.
• Bachelor's degree in Business Administration, Marketing, Hospitality or a related field.
• Candidates based in Mumbai preferred.

Business Development Manager (BDM)

Experience: 3–7 years

Location: Mumbai - Goregaon

Job Type: Full-Time

Experience: 5+ years in a similar role

Industry: Event Management

Company Overview:

Our client is a dynamic and innovative event management agency based in Mumbai, known for creating memorable and impactful events. We specialize in corporate, entertainment, and bespoke events, delivering exceptional experiences for our clients.

Job Description:

We are seeking a highly motivated and experienced Business Development Manager to join our team. The successful candidate will be responsible for generating new business opportunities and expanding our client base. This role requires a proactive approach, excellent communication skills, and a deep understanding of the event management industry.

Key Responsibilities:

Identify and develop new business opportunities through networking, industry knowledge, and current trends.

Build and maintain strong relationships with potential and existing clients.

Conduct market analysis to identify new trends, opportunities, and competitive landscape.

Prepare and deliver compelling presentations and proposals to prospective clients.

Collaborate with the marketing and design teams to create effective sales materials and strategies.

Meet and exceed sales targets and KPIs.

Attend industry events, conferences, and networking events to represent the company and build a strong professional network.

Provide feedback and insights to the management team on market trends and customer needs.

Qualifications:

Minimum of 3-8 years of experience in a similar role in any industry

Bachelor’s degree in Business Administration, Marketing, or a related field.

Proven track record in sales and business development

Excellent communication and presentation skills.

Strong negotiation and relationship-building skills.

Ability to work independently and as part of a team.

Proficient in Microsoft Office and CRM software.

Must be based in Mumbai.

Personal Attributes:

Highly motivated with a passion for sales and business development.

Creative thinker with an entrepreneurial spirit.

Excellent organizational and time-management skills.

Strong problem-solving abilities.

Ability to thrive in a fast-paced and dynamic environment.

What We Offer:

Competitive salary and performance-based incentives.

Opportunities for professional growth and development.

A creative and supportive team environment.

Exposure to diverse and challenging projects.

KEY RESPONSIBILITIES

• Own end-to-end campaign curation — from concept and messaging to execution and post-campaign review.

• Lead marketing execution across channels, coordinating with internal teams and external partners (agencies, freelancers, platforms). •

Build and safeguard brand identity, tone, and positioning across all consumer touchpoints.

• Plan and execute go-to-market strategy for new product launches and collections.

• Work closely with the content and creative teams to translate brand strategy into campaigns, videos, and social content. • Track campaign performance and marketing effectiveness, and use insights to refine future campaigns.

• Manage marketing calendars, ensuring timely execution of campaigns across key dates, drops, and sale periods.

• Collaborate with the Growth Engine (e-commerce, performance marketing) to align brand campaigns with sales and growth goals. • Manage brand marketing budgets and vendor relationships where applicable.

MUST-HAVE REQUIREMENTS

• 3-6 years of experience in marketing, with clear exposure across brand marketing and campaign execution (not performance marketing alone).

• Demonstrated experience owning campaigns from ideation through to execution and results.

• Strong understanding of brand building — positioning, tone of voice, visual identity, and consistency across channels.

• Experience leading or closely coordinating with creative, content, and design functions.

• Comfortable working with data to evaluate campaign performance, even if not a performance marketer by function.

• Strong communication and project management skills — this role requires leading execution across multiple stakeholders and timelines. • Mandatory: prior experience with a lifestyle brand; D2C lifestyle brand experience is strongly preferred.

About LIV LIF

LIV LIF is an ice cream brand focused on creating enjoyable, engaging, and memorable customer experiences. We are expanding our presence across corporate events, including events hosted by leading MNCs and Fortune companies.

We are looking for energetic and customer-friendly individuals to represent the LIV LIF brand at these events.

Role Overview

As an Event Sales & Stall Operations Associate, you will be responsible for managing the LIV LIF ice cream stall during corporate events and ensuring a smooth and engaging experience for customers.

Key Responsibilities

• Set up and organize the LIV LIF ice cream stall before the event.
• Manage the stall throughout the event and ensure smooth operations.
• Serve ice cream to customers in a friendly and professional manner.
• Interact with customers and create a positive brand experience.
• Promote LIV LIF products and encourage customer engagement.
• Handle basic sales and order-related activities at the stall.
• Maintain cleanliness, hygiene, and presentation of the stall.
• Monitor product availability and inform the concerned team when replenishment is required.
• Assist with packing up and closing the stall after the event.
• Coordinate with the event and LIV LIF team to ensure smooth execution.
• Represent the LIV LIF brand professionally at all corporate events.

Candidate Requirements

• Good communication and interpersonal skills.
• Friendly, energetic, and customer-oriented personality.
• Comfortable interacting with corporate employees and event attendees.
• Ability to work at event venues for extended hours when required.
• Responsible, punctual, and well-presented.
• Ability to work as part of a team.
• Prior experience in sales, hospitality, events, food & beverage, or customer service will be an advantage.
• Freshers are welcome to apply.

Transportation

Transportation and event-related vehicle arrangements will be managed by LIV LIF.

What You Can Expect

• Opportunity to represent a growing ice cream brand at premium corporate events.
• Exposure to MNCs and Fortune-company events.
• Hands-on experience in customer engagement, sales, and event operations.
• Opportunity to work in a dynamic and fast-paced environment.

Ideal Candidate

We are looking for someone who is confident, presentable, enthusiastic, customer-friendly, and comfortable taking ownership of stall operations during events.

Interested candidates can share their CV/contact details with the hiring team.

Manage the executive’s calendar, appointments, meetings, and schedules.

Coordinate internal and external meetings and maintain meeting calendars.

Prepare presentations, reports, documents, and MIS as required.

Handle emails, correspondence, and follow-ups on behalf of management.

Coordinate with internal departments, clients, vendors, and external stakeholders.

Maintain confidential documents and business information.

Arrange travel, accommodation, and other logistics when required.

Prepare meeting agendas, minutes, and track action items.

Follow up with teams to ensure timely completion of assigned tasks.

Maintain records, files, and important documents.

Support management in day-to-day administrative and operational activities.

Handle multiple priorities and ensure deadlines are met.

Location: Bengaluru

Work Mode: Work from Office 4 days WFO and 1 Day Remote

Timigs : 12-8 PM

Experience: 4–7 years

Department: Marketing

About LeadSquared

LeadSquared is a leading SaaS CRM and marketing automation platform helping businesses across industries streamline their sales, marketing, and customer engagement processes. With a strong presence across India and global markets, we work with thousands of businesses to help them acquire, engage, and retain customers at scale.

We are looking for a Lead – BTL Marketing who can own and execute high-impact offline marketing initiatives that strengthen our brand presence, engage our target audience, and contribute directly to pipeline generation.

Role Overview

As the Lead – BTL Marketing, you will be responsible for planning, executing, and measuring LeadSquared's BTL marketing initiatives across events, conferences, industry forums, partner activations, customer meets, roadshows, and other offline channels.

This role requires someone who can think strategically while being hands-on with execution, manage multiple stakeholders and agencies, and build marketing programs that deliver measurable business outcomes.

Key Responsibilities:

BTL Strategy & Planning

• Develop and execute the annual BTL marketing strategy aligned with business, brand, and revenue objectives.
• Identify relevant industry events, conferences, exhibitions, forums, and offline opportunities for LeadSquared.
• Build quarterly and annual BTL calendars across target industries, geographies, and customer segments.
• Identify opportunities to leverage events and offline activations for brand building, demand generation, and pipeline creation.

Events & Activations

• Own end-to-end execution of events, conferences, exhibitions, customer meets, roundtables, roadshows, and other BTL initiatives.
• Manage everything from event ideation and venue selection to branding, logistics, vendor coordination, on-ground execution, and post-event activities.
• Create innovative on-ground experiences and activations that drive engagement and strengthen LeadSquared's brand recall.
• Work closely with sales teams to ensure effective lead capture, qualification, and follow-up from every activation.
• Develop event-specific messaging, collateral, booth experiences, engagement activities, and audience journeys.

Demand Generation & Pipeline

• Design BTL programs with clear lead generation and revenue objectives.
• Partner with sales teams to identify priority accounts, industries, and territories for offline campaigns.
• Develop mechanisms to capture, qualify, route, and track leads generated through events and activations.
• Track event-sourced opportunities and pipeline contribution.
• Analyse ROI and continuously optimise the BTL mix based on performance.

Vendor & Agency Management

• Identify, evaluate, and manage event agencies, vendors, production partners, venues, and other external stakeholders.
• Negotiate commercial terms and ensure effective utilisation of marketing budgets.
• Maintain strong vendor relationships while ensuring quality, timelines, and cost efficiency.
• Manage multiple vendors simultaneously during large-scale events and activations.

Cross-functional Collaboration

• Work closely with Sales, Product Marketing, Content, Design, Partnerships, Customer Success, and other teams to build integrated campaigns.
• Collaborate with the sales leadership team to align BTL activities with business priorities.
• Coordinate with internal stakeholders to ensure timely delivery of event assets, communication, logistics, and follow-ups.
• Ensure seamless handoff of leads from marketing to sales.

Reporting & Optimisation

• Define KPIs for every BTL initiative and maintain regular performance reporting.
• Track metrics such as registrations, attendance, engagement, MQLs, SQLs, opportunities, pipeline, CAC, and ROI.
• Conduct post-event analysis and document learnings.
• Recommend improvements to optimise future events and offline campaigns.

What We're Looking For

• 5–8 years of experience in BTL marketing, field marketing, event marketing, experiential marketing, or demand generation.
• Strong experience in managing B2B events, conferences, exhibitions, roundtables, roadshows, and offline activations.
• Experience working with sales teams and using events/BTL as a demand-generation channel.
• Strong vendor and agency management skills.
• Excellent project management and execution capabilities.
• Strong commercial acumen with experience managing marketing budgets.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Strong communication, stakeholder management, and negotiation skills.
• Data-driven mindset with the ability to measure marketing impact and ROI.
• Willingness to travel as required for events and activations.

Good to Have

• Experience in B2B SaaS, technology, CRM, MarTech, FinTech, BFSI, EdTech, or other enterprise-focused businesses.
• Experience working with a national or regional event calendar.
• Experience managing large-scale conferences and industry events.
• Understanding of ABM, demand generation, and integrated marketing campaigns.
• Existing relationships with event agencies, vendors, and industry forums.

Why LeadSquared?

• Work with a fast-growing SaaS company with a strong presence in India and global markets.
• Own high-visibility marketing programs with direct business impact.
• Work closely with senior stakeholders across Marketing and Sales.
• Opportunity to build and scale LeadSquared's offline marketing engine.
• Be part of a high-energy, execution-focused marketing team.

Manage campaigns from onboarding and setup through execution, optimisation, and final delivery.

Understand client requirements, campaign objectives, target audience, budgets, and KPIs.

Coordinate with clients, affiliate partners, publishers, and internal teams for smooth campaign execution.

Monitor campaign performance, including clicks, leads, conversions, CPL, CPA, revenue, and ROI.

Ensure campaigns achieve agreed delivery targets within the specified timelines and budgets.

Maintain tracking links, pixels, postbacks, UTM parameters, and campaign dashboards.

Conduct regular lead-quality checks and identify duplicate, invalid, or fraudulent leads.

Analyse daily and weekly campaign data and implement corrective actions wherever required.

Prepare and share campaign performance, delivery, and reconciliation reports.

Allocate campaigns among affiliate partners based on performance and delivery capacity.

Troubleshoot campaign tracking, integration, lead-flow, and delivery-related issues.

Coordinate with CRM, ad operations, sales, finance, and technical teams.

Maintain accurate campaign records, partner payouts, invoices, and reconciliation data.

Identify opportunities to improve campaign performance, scalability, and profitability.

Manage multiple campaigns simultaneously while ensuring quality and timely delivery.

We seek a highly motivated Marketing Manager to join our dynamic team at Hiraya Digital. The ideal candidate will have a strong background in design and marketing, with the ability to create and manage engaging social media content. They should possess excellent communication skills, be fluent in English, and be available during US time zones.

Responsibilities:

● Develop and execute a comprehensive marketing strategy aligned with client needs and goals.

● Lead the marketing team in creating innovative campaigns to engage clients' target audiences.

● Closely involved in cross-checking, approving, and overseeing social media postings.

● Oversee the creation of high-quality content such as social media graphics, content calendars, emailers, and websites.

● Collaborate with cross-functional teams to address clients' challenges in real time.

● Work closely with graphic designers and video editors to produce compelling visual content.

● Implement digital marketing strategies to enhance brand visibility and drive website traffic

.● Stay updated and Manage paid advertising campaigns, including Google Ads, Facebook Ads, and other platforms.

● Analyze campaign performance metrics and recommend optimizations.

● Stayupdated with digital marketing trends and best practices.

● Provide strategic solutions and act as a thought leader within the team.

● Effectively communicate ideas and strategies to clients.

● Thrive in a fast-paced work environment. Requirements

: ● Minimum3years of working experience as a Marketing Manager.

● Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.

● Proven experience in project management.

● Proven experience in digital marketing or marketing coordination roles, with a solid understanding of social media platforms.

● Excellent written and verbal communication skills, with the ability to craft engaging content.

● Strong organizational and time-management skills, capable of handling multiple tasks and deadlines.

● Ability to work independently and collaboratively in a fast-paced, remote work environment.

● Availability to collaborate during US time zones as needed. Expertise in Software:

● Expertise in Meta suite (Instagram, Facebook, Whatsapp).

● Expertise in Design tools such as Photoshop and Illustrator.

Work Location: Goregaon, Mumbai

Preferred Notice Period: Immediate to 30 Days

Employment Type: Full-Time

Experience: 2 to 8 Years

About the Role

We are looking for a dynamic and results-driven Business Development Professional to join a growing team in the events and experiential industry. This role is ideal for individuals who enjoy building relationships, identifying new business opportunities, networking with industry professionals, and contributing to business growth.

Candidates with experience in event management, client acquisition, corporate sales, B2B business development, or related sectors will be preferred.

Key Responsibilities

• Generate new business opportunities through market research, networking, referrals, and outreach activities.
• Build and maintain strong relationships with clients, architects, designers, corporate decision-makers, and other industry stakeholders.
• Conduct client meetings, presentations, and proposal discussions to secure new projects.
• Identify market trends, competitor activities, and potential growth opportunities.
• Generate and manage leads while maintaining accurate sales and activity records.
• Collaborate with internal teams to support business development initiatives and client requirements.
• Attend industry events, exhibitions, networking forums, and client engagements.
• Analyze business performance and recommend strategies to improve results.
• Travel as required for client meetings, events, and business development activities.

Desired Profile

• 2 to 8 years of experience in Business Development, Client Acquisition, Corporate Sales, or Relationship Management.
• Experience in the event management, marketing, advertising, experiential, hospitality, or service industry is preferred.
• Excellent communication, presentation, and negotiation skills.
• Strong networking and relationship-building abilities.
• Self-motivated, proactive, and target-oriented approach.
• Comfortable working from the office and interacting with senior professionals and decision-makers.
• Proficiency in MS Office and CRM tools is an advantage.

Why Apply?

• Opportunity to work with leading brands and industry professionals.
• Exposure to high-value corporate clients and business networks.
• Fast-paced environment with significant growth and learning opportunities.
• Performance-driven career progression.

Apply if you have a passion for business development, client engagement, networking, and driving business growth.

* 2–4 years of experience in events, experiential marketing, or branding

* Strong conceptual thinking with the ability to develop event themes and visual identities

* Expertise in logo design, key visual (KV) development, and brand language

* Design support for client pitch decks (graphics, layouts, infographics, mood boards)

* Creation of event branding and collaterals (badges, invites, standees, signage, etc.)

* Preparation of production-ready print artwork and vendor files

* Proficient in Adobe Photoshop, Illustrator, and InDesign

* Strong understanding of typography, colour, layout, and print production

* Ability to work on multiple concepts with quick turnaround times

* Good coordination with Client Servicing and Production teams