With the advent of remote workplaces, it is imperative to migrate the learning and development function to work remotely and our client is a SAAS product that helps companies to train their employees using digital tools wherever they are. They offer a combination of a cloud based learning management system along with a vast library of learning content that helps businesses deliver on the main pillars of talent development which include training, engagement, automation and measurement and thus supporting them in growth.
Founded in 2012, our client is headquartered in Mumbai and is founded by a graduate from Boston University. They have raised a total of 30M in funding over 1 round. So far in their journey, they have, approx., 94% customer satisfaction, 1 Lakh+ activities and learning assets and their clientele includes Amazon, Raymond, CARATLANE, etc.
As a Enterprise Salesperson, you will be responsible for prospecting relentlessly to build pipeline and building strong personal relationships with prospects.
What you will do:
- Hiring, training and managing your own sales and business development team
- Delivering sales pitch, demo, presentation and proposal to potential clients
- Creating reliable forecasts and be completely transparent with management on the pipeline status
- Closing new business consistently at or above quota level
- Meeting senior executives and CXOs and building your own network
- Providing the company's training to clients
- Following up regularly with existing clients to ensure they are happy
- Creating case-studies of client success stories
- Building global channel partners
- Investing in colleagues and giving coaching and advice when you see an opportunity for improvement
- Listening to the needs of the market and sharing insights with product and marketing teams
- Making the company the default choice for any enterprise evaluating a learning, engagement and performance automation solution
Desired Candidate Profile
What you need to have:- Experience in selling IT or SaaS solutions
- Strong understanding of the sales funnel
- Comfort working with numbers
- Ability to analyze, calculate and reason a situation effectively
- A sharp eye for detail
- Superior presentation skills
- Ability ot speak and write clearly and correctly
- Ability to manage a large number of prospect situations simultaneously
- Ability to position company products against direct and indirect competitors
- Willingness to travel
- Experience with LMS, B2B, SaaS, IT, cloud, enterprise software, e-learning companies preferred
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Experience with various stream processing and batch processing tools (Kafka,
Spark etc). Programming with Python.
● Experience with relational and non-relational databases.
● Fairly good understanding of AWS (or any equivalent).
Key Responsibilities
● Design new systems and redesign existing systems to work at scale.
● Care about things like fault tolerance, durability, backups and recovery,
performance, maintainability, code simplicity etc.
● Lead a team of software engineers and help create an environment of ownership
and learning.
● Introduce best practices of software development and ensure their adoption
across the team.
● Help set and maintain coding standards for the team.
We are looking for a Human Resources Manager that is committed to providing our staff members with exceptional work experience. From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs. Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand.
Note: We are not looking for Plant HR, Corporate Experience is Preferred.
Job Profile: HR Manager
Required Experience: 5-7 years of experience with Payroll Management, Employee Engagement, Compliance, etc.
Location: Alkapuri, Vadodara (On-Site)
Schedule: US Shift (7PM to 4AM)
Salary: 6-8 LPA (Depending on the profile)
Job Responsibilities:
Develop and implement HR strategies and initiatives aligned with the overall business strategy.
Bridge management and employee relations by addressing demands, grievances or other issues.
Support current and future business needs through the development, engagement, motivation and preservation of human capital.
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Ensure legal compliance throughout human resource management.
Report to management and provide decision support through HR metrics.
Maintain pay plan and benefits program. Oversee and manage a performance appraisal system that drives high performance.
2. Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order, or have received faulty products
3. Maintain thorough and accurate customer service records
4. Keep confidential records and financial information private and secure
6. Liaise with company suppliers to arrange collections, deliveries item repairs, correspondence, and email management
7. Work as part of the sales team to drive positive company sales results
8. Help customers register online and process their orders
9. Check product availability for customer orders and order or re-stock items if necessary to satisfy the customer
10. Communicate with customers about their orders, including any delays or changes in delivery
Position: ETL Developer
Location: Mumbai
Exp.Level: 4+ Yrs
Required Skills:
* Strong scripting knowledge such as: Python and Shell
* Strong relational database skills especially with DB2/Sybase
* Create high quality and optimized stored procedures and queries
* Strong with scripting language such as Python and Unix / K-Shell
* Strong knowledge base of relational database performance and tuning such as: proper use of indices, database statistics/reorgs, de-normalization concepts.
* Familiar with lifecycle of a trade and flows of data in an investment banking operation is a plus.
* Experienced in Agile development process
* Java Knowledge is a big plus but not essential
* Experience in delivery of metrics / reporting in an enterprise environment (e.g. demonstrated experience in BI tools such as Business Objects, Tableau, report design & delivery) is a plus
* Experience on ETL processes and tools such as Informatica is a plus. Real time message processing experience is a big plus.
* Good team player; Integrity & ownership
What you will do:
- Sourcing profiles through the various medium like Job Portals, Job Posting, Referencing, Social Media and Professional Network, etc.
- Screening and selecting best-matched profiles and taking initial telephonic interviews.
- Briefing candidates regarding the job descriptions, company profile and career perspective.
- Taking References and building a long-term relationship with candidates.
- Coordinating with candidates and manager, scheduling interview, collecting feedback from the candidates.
- Following up with the manager to manage candidate feedback /selection.
- Following up with the selected candidates and ensuring their joining.
- Maintaining systematic and comprehensive reports on daily, weekly, monthly tasks.
- Briefing the candidate about the responsibilities, salary, and benefits of the job in question.
- Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.
What you need to have:
- Ideally, the candidate should be from the IT background, knows the basics latest IT technologies, programming languages.
- At least 4 years of hands-on experience full recruitment cycle for for technical roles.
- Good command in verbal and written communication skills.
- Excellent Negotiation skills and candidate engagement skills.
- Should be highly adaptable to new technologies and business environment.
- Self motivated and confident
- Proactive with positive attitude
Apex
Visual force
Unit Test
Lightning
Salary best in industry
- Experienced software developer with extensive knowledge of software development and agile methodologies, building responsive web applications using PHP, HTML/CSS, AngularJS, Web Services, and. NET.
- Good to have Healthcare domain experience.
- Ability to clearly understand requirements and translate them to software.
- Review business requirements, identify gaps, and assist in authoring functional design documents.
- Analytical mind with problem-solving aptitude.
- Proactive and self-starter requiring minimal supervision, who can collaborate with multiple stakeholders in the company.
- Proficiency in relational databases like MySQL, MS SQL Server, and/or Oracle and web servers like IIS/Apache.
- Knowledge of cloud technologies (AWS, Azure, Google cloud), container, and virtualization will be a big plus.
- Familiarity with Continuous integration (Jenkins/Hudson), automated testing, and version control (GitHub, SVN).
- Knowledge of 3 rd party libraries and APIs, modern frameworks and design patterns, and test automation tools for Unit and Performance testing.
- Awareness of secure coding practices and standards.
- Knowledge of Single-Sign-On using OAuth 2.0/SAML/OID/JWT would be a definite plus. Above all, you should love to build and ship products that real people use every day!
Roles and responsibilities:
- An ideal candidate will exhibit the following traits:
- Manage and support the existing development platform on PHP and AngularJS
- Adapt and work on distributed technology stacks.
- Implement multi-tenancy scalable architecture
- Work with BAs to define or elaborate business software requirements.
- Design and build responsive and usable interface (UI/UX) for mobile applications through appealing, visual design.
- Take ownership of product features and work closely with stakeholders to ideate and rapidly release minimum viable product or mobile app solutions across healthcare products.
- Extensive experience with SDLC phases including Agile methodologies.
- Assist in designing client-side and server-side architecture.
- Perform code reviews, validation, and verification testing.
- Knows the use of version control software (GIT).
- Document technical design and unit test plans.
- Provide technical support to US customers during production issues
- Must have experience in working with multiple & small teams.
- Evaluate security and regulatory requirements.
- Proactively communicate in providing status reports and report blockers.
- Debug code, solve incidents and defects.
- Develop well-managed, high-quality, scalable and reusable code.
- Should have excellent English (both verbal and written) skills.
- Should have excellent interaction and client communication skills.
- Solve technical challenges and take pride in their solutions and code.
Responsibility
- Manage largeamounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Requirements
- Must be Graduated or Post-Graduated.
- Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
Job type: Permanent with ACL Digital
Client: Concentrix
Required skills:
- MySQL, or Postgres
- Linux systems
- Agile Methodologies
- Good communication skills
IAM architecture, solution designing, documenting, implementation |
Identity Lifecycle Management and Privilege Access Management |
Sailpoint, Okta, CyberArk, Microsoft, Thycotic |
IT security policy, procedure, design, Information systems security assessment and audits |