Account Receivable Officer

SpireEdu Services, a prominent educational support company specializing in delivering top-tier academic solutions globally, invites Subject Matter Experts (SMEs) to join our team and contribute to solution creation on a portal. If you possess expertise in Physics, Chemistry, Statistics, Finance, or Economics, we welcome your application.

Role: As an SME, you'll be pivotal in crafting precise solutions for academic queries on the portal. Your responsibility includes offering clear, concise, and well-explained solutions to enhance students' comprehension of the subject matter. This role presents a unique opportunity to apply your knowledge and support students on their academic journey.

Qualifications:

• Proficiency in Physics, Chemistry, Statistics, Finance, or Economics.
• Exceptional written communication skills.
• Passion for guiding students to success.
• Commitment to delivering accurate and high-quality solutions.
• Strong attention to detail and work ethic.

Responsibilities:

• Generate accurate and well-explained solutions for academic questions on the portal.
• Uphold a consistent standard of quality in your solutions.
• Adhere to deadlines and exhibit a strong sense of responsibility.

How to Apply: If you are an SME in Physics, Chemistry, Statistics, Finance, or Economics, and interested in this opportunity, kindly forward your resume to [jobs DOT spireedu AT gmail DOT com]. In your email, include your relevant experience, a brief introduction, and your motivation for pursuing this position. Specify the subject(s) you are most comfortable with in your application.

POST: Tele callers (Females Only)

JD Includes:

• Relevant Experience from Loan/Insurance Industry
• Excellent Communication
• Hardworking with Sales Orientation
• Ability to drive Targets

Good knowledge of accounting regulations, financial documents and procedures.

Manage all accounting transactions, purchase and journal entries, general ledgers, and invoicing.

Reconciliation of accounts payable and receivable.

Manage Expense Management, PO Raising, Invoice Management, and Reimbursements.

Ensure accurate and timely recording of all accounting transactions on daily basis.

Good proficiency in Microsoft Excel and any accounting software.

• Acting as a central point and facilitator for all financial reporting
• Helping develop detailed dashboards and KPIs and ensuring robust systems to track and monitor impact, financial and operating information
• Preparing necessary materials and information for the Board
• Ensuring robust governance norms are in place
• Ensuring timely and comprehensive financial reporting to all the funders, as outlined in contracts with funding agencies
• Preparing statements and necessary reports for the investors
• Coordinating with and responding in a time-bound manner to the information requested by investors
• Managing cash flows and treasury functions
• Managing banking relationships
• Developing profit center-wise budgets
• Preparing and maintaining regular financial reports; monthly expense forecast by segment (vs. projections); rolling 3-month cash out-flow forecast
• Maintaining of books of accounts through Tally/ Quickbooks and related activities
• Incorporating profit center wise reporting and analysis in the accounting system to separately track the performance of each activity against budget/projections
• Conducting all month-end closing activities including general ledger maintenance, balance sheet reconciliations, fixed asset verification, and corporate/overhead cost allocation
• Ensuring timeliness, accuracy, and usefulness of financial and management reporting
• Preparing of month-end, quarter-end, and year-end financial statements
• Managing payroll and employee reimbursements
• Assisting in computing taxes and preparing tax returns (TDS, GST, Professional Tax, etc.)
• Reviewing and streamlining the financial, reporting, and compliance functions
• Developing and documenting robust accounting policies and procedures
• Ensuring maintenance of appropriate internal controls and financial procedures, at all times
• Serving as a key point of contact for internal and external auditors
• Managing preparation and support of all internal and external audits
• Participating in HR Administration in areas such as PF, offer letters, increments, appraisals, insurance policies, etc
• Managing the company’s assets, leases, and insurance coverage
• Reviewing all agreements and MoUs and appraise the management about any financial liability, prior to commitments made and signatures by authorized signatories
• Overseeing Admin, vendor, and office management to manage various facets of business – travel, corporate gifting, printing & stationery, etc

Desired Candidate Profile

• Qualified Chartered Accountant
• 5+ years of experience that is relevant to the above role
• Experience in a startup is preferred
• Good understanding of, interest in, and aptitude for financial accounting, business, and financial analysis, GST, Income Tax, Companies Act, etc.
• Attention to detail, strong analytical skills, business awareness, and problem-solving skills
• Strong oral and written communication skills
• Ability to work under pressure and deliver high-quality work with tight timelines

Customer service and care of the customers

• By entering customer data in to the data base
• By updating customer information
• By handling customer telephone calls and making required activities
• By actively preventing terminations of contracts and reduce of purchased services
• By handling customer feedback and making required activities
• By making customer satisfaction surveys
• By follow up of first delivery to new customer
• By follow up of contract termination and final invoicing
• By making invoicing to customers
• By printing of delivery lists
• By archive of customer documents

Job Description - 

Student Success Manager - (1-3 Years)

Or 

Sales Interns - (0-1 years)

About EduRev

EduRev is building the Netflix for Education with a layer of social networking. We aim to make the process of education and learning so effortless and engaging that you don’t feel the need to go to a school or coaching center anymore. EduRev essentially stands for Education Revolution and we are looking to achieve nothing less.

EduRev has over 9 million students and adds around 10 new users each minute. We are backed by Y Combinator, Artiman Ventures, and prolific angel investors like Anand Chandrashekaran (Ex-Director at Facebook Messenger, Ex-CPO at Airtel & Snapdeal), Martin Basiri (CEO, Apply Board), to name a few.

We have won the Best App award (for learning) by Google, the Startup of the Year Award by TieCon, and the mBillionth Award for Learning & Education in South Asia by the Bill and Melinda Gates Foundation. 

Our Journey and the plan ahead

We started our entrepreneurial journey 🚀right after college to solve two critical problems in the education system:

• Even though each child is unique, there is no personalisation in the way we are taught 👩🏻‍💻
• The average teacher-student ratio in India is ~ 1:50, which creates a high dependency on good teachers
• A product designed with a student-first approach

Since our inception we have 👇🏻:

• Managed to create a product that our users have loved: In the NPS survey, 87% of activated users are selecting 9 or 10 out of 10.
• Sold 70k+ subscriptions organically across 30 countries including India
• Collectively solved more than 2Mn doubts organically (our user to answer metric is 10x that of Quora)

We are looking for young and smart sales enthusiasts who will become the face of EduRev and communicate with our end users.

About the role

As a Student Success Manager, you will be an individual contributor assisting EduRev’s sales and growth efforts by contributing to new customer acquisition and retaining existing customers by constantly supporting them. Your responsibilities will include (but are not limited to):

• Understanding the product and the target market audience. Become a product evangelist first.
• Handle the problems faced by users in real-time
• Ensuring that EduRev offers customer experience to all its users across multiple platforms.
• Communicate with users on a regular basis to understand how we can improve the product further and understand the problems faced by users.
• Run experiments to understand the processes which get the maximum conversion & ROI.
• Making outbound calls to potential users, understanding the context of a student's preparation, assessing his/her learning patterns and pitching relevant products and making a sale.
• Building an empathetic relationship with the students and understanding their motivation levers and genuinely guide them in taking the right decision.
• Increase the brand awareness among users through direct interaction with the users & their parents.

Desired Candidate profile:

• You are genuinely excited to help students and ready to put yourself in the students’ shoes and advocate for them when necessary.
• You have experience in using CRM tools from the scratch and have an understanding of how to utilize them for conversion improvement.
• You have proven inside sales experience for a B2C product preferably in an EdTech company.
• You are the one who can communicate EduRev's vision to retain the users, increase their experience and loyalty and acquire new learners on the platform.
• You have strong interpersonal skills and experience in dialling dozens of calls per day.
• You are already a star performer and have the fire to achieve your weekly and monthly targets.