Senior Software Engineer

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
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* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

What we are looking

• You must have experience in Python, including development of microservices using flask/fastapi/sanic.
• You hold knowledge of at least one Python web frameworks
• You have experience in NoSQL databases such as MongoDB
• You are familiar with relational databases and unstructured data.
• You are familiar with some ORM (Object Relational Mapper) libraries.
• You have prior exposure to code versioning tools such as Git.
• You understand fundamental design principles behind a scalable application

Good to have

• Experience in cloud services such as AWS
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of the threading concepts in Python and multi-process architecture

What you'll do

• Create database schemas that represent and support business processes
• Integrate multiple data sources and databases into one system.
• Develop and integrate RESTful APIs and services for business use cases
• Perform unit and integration tests on developed modules

• Responsible for providing technical leadership, design and development of complex pieces of the service oriented architecture based platform.
• Modelling Database Design for large scale applications.
• Develop for performance engineering.
• Design for the right use of micro services, containerization and observability.

• Drive technology and product innovation through rapid prototyping and iterative development.
• Create reference implementation for our integrations and for backward compatibility.
• Not interested in managerial responsibilities

Requirements, Desired Skills and Experience

• Tech Stack based on Ruby-on-Rails, Python-Django or Node.js frameworks.

• Engineering degree 

   Opportunities for the right candidate

• Build and develop SaaS and PaaS products from scratch
• Build the best-in-class UX based products
• State of Art technologies (Latest trends in the industry)
• Work with a well-knit team, almost like one’s family
• Startup culture and advantages of working in a co-working space
• Performance based career progress and high visibility with management and founders

Tasks:

·      You will take part in the design of the architecture and the development of modern software-based applications in the back-end (Node.JS, TypeScript, Nest.JS)

·      You support the technological conception, programming and implementation of new features

·      You help manage IoT-to-Cloud services, Microservices, Kubernetes and Docker on GCP

Requirements:

·      Bachelor or Master student in an IT-related field of study

·      Ability to holistically conceive applications in multiple technologies in the backend

·      Experience in agile software development with JavaScript, TypeScript, Node.JS and ideally Nest.JS

·      First experiences in Cloud (AWS/Azure/GCP) and Docker

·       

Nice to Have:

·      Experience with GraphQL, Microservices, Kubernetes

·      Understanding of IoT device management and message brokers like AMQP or MQTT

Benefits:

·      A responsible position in a fast-growing and highly innovative start-up

·      An agile and diverse team with colleagues from all over the world

·      English speaking open work environment, with flat hierarchies and short decision-making paths

·      Advanced technology stack leveraging cutting-edge IoT hardware and software

·      Creative freedom for own ideas, projects and personal development

·      Team building, learning and start-up events

·      4+ years of experience as a Python Developer.

·      Good Understanding of Object-Oriented Concepts and Solid principles.

·      Good Understanding in Programming and analytical skills.

·      Should have hands on experience in AWS Cloud Service like S3, Lambda functions Knowledge. (Must Have)

·      Should have experience Working with large datasets (Must Have)

·      Proficient in using NumPy, Pandas. (Must Have)

·      Should have hands on experience on Mysql (Must Have)

·      Should have experience in debugging Python applications (Must have)

·      Knowledge of working on Flask.

·      Knowledge of object-relational mapping (ORM).

·      Able to integrate multiple data sources and databases into one system

·      Proficient understanding of code versioning tools such as Git, SVN

·      Strong at problem-solving and logical abilities

·      Sound knowledge of Front-end technologies like HTML5, CSS3, and JavaScript 

·      Strong commitment and desire to learn and grow.

About Client : Our client is an American company that develops, manufactures and sells solar micro-inverters, energy generation monitoring software and battery energy storage products

The Back-End engineer will develop, maintain, architect & expand cloud microservices. Codebase uses Java, Spring Boot, Mongo, REST APIs, MySQL. Applications are dockerized and hosted in AWS using plethora of AWS services.

Key Responsibilities and Outcomes

• Programming in Java + Spring Boot
• REST API with JSON, XML etc. for data transfer
• Multiple database proficiency including SQL and NoSQL (Cassandra, MongoDB)
• Ability to develop both internal facing and external facing APIs using JWT and OAuth2.0
• Familiar with HA/DR, scalability, performance, code optimizations
• Experience with working with highly performance and throughput systems
• Ability to define, track and deliver items to ones own schedule
• Good organizational skills and the ability to work on more than one project at a time
• Exceptional attention to detail and good communication skills

Minimum Qualifications

• B.E/B.Tech in Computer Science from top tier college and >70% marks
• 70% or 7 CGPA throughout in education.
• Top 100 Engineering colleges only (NIRF ranking)
• Stability in job.
• Experience with SQL + NoSQL (Preferably MongoDB)
• Experience with Amazon Web Services, JIRA, Confluence, GIT, Bitbucket
• Ability to work independently and as part of a project team
• Strong organizational skills, proactive, and accountable.
• Excellent critical thinking and analytical problem-solving skills
• Ability to establish priorities and proceed with objectives without supervision
• Ability to communicate effectively and accurately
• Clear concise written project status update throughout the project lifecycle
• Highly skilled at facilitating and documenting requirements

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on or lead development of technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion
• Take on leadership roles as needed

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 3+ years of software development experience using GoLang/Java programming language
• Experience with cloud technologies (AWS/Azure/GCP/Pivotal Cloud Foundry/any private cloud) and containerization is required
• AWS - experience in extensive use of AWS offerings like Redis, Kafka etc.
• Experience with a micro-services architecture is a plus
• Excellent communication, collaboration, reporting, analytical and problem-solving skills
• Experience with PostgreSQL or other Relational Databases
• Test-driven development mindset and a focus on quality, scalability, and performance
• Strong programming fundamentals and ability to produce high quality code
• Solid understanding of Agile (SCRUM) Development Process required

Aakash Educational Services Limited (AESL) is a leading educational institution in India that provides comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.  The “Aakash” brand is associated with quality test preparation and a proven student selection track record in various medical and engineering entrance examinations

• Building and supporting backend and frontend development of websites and application projects
• Producing appropriate and effective technical solutions
• Working with a wider, distributed technology and project management teams to meet deadlines and maintain a high standard of code quality
• Understanding, defining, and communicating functional and non-functional requirements
• Working with our technical directors and project managers to define, scope, and estimate projects and features
• Working with QA teams to address bugs and ensure our work output is of the best quality

• Excellent written and verbal English communication
• Full exposure to both backend and frontend development on Drupal platforms
• A strong and demonstrable background working with Drupal, especially 8/9
• Experience building custom integrations, services, and modules within Drupal as well as integrating with APIs
• Strong in Data Structure and Algorithm
• Experience with Drupal templating using HTML5, CSS (SCSS is a bonus), and JavaScript and also the Twig templating engine
• Competent with MySQL and optimising query and table performance within a Drupal platform
• Working with cloud platforms like AWS
• BE/B.Tech/MCA with 4+ years of experience in Drupal implementation
• Strong experience in CI/CD processes (Jenkins, pipelines etc.)
• Should have a good understanding of OOPs concept and Design Patterns like
• Good Understanding of workflows