Marketing Executive

About MyOperator 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount. 

Role Overview

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances. This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities: 

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. 
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards. 
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and backend operations .
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies. Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations

Experience: 1-3 years minimum in backend operations with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

• Skills: Deep understanding of the TRAI/DoT landscape, strong vendor management, analytical skills, proficiency in MS Office/data reporting tools, and experience with ticketing systems.

Job Description in Brief: SiGa Systems is looking for 3 to 8 years of experience who is proficient in PHP/ WordPress/Laravel/ CodeIgniter / to develop Websites and web applications in core PHP. The desired candidate would be involved in a full software/ website development life cycle, starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently. 

Technical Key Skills:

• Expertise in MVC, PHP Framework (Laravel, CodeIgniter), WCF, Web API, and Entity Framework.
• Proficient in jQuery, AJAX, Bootstrap, Proficient in HTML5, CSS3, JavaScript, SQL Server, WordPress, MySQL.
• Hands-on core PHP along with experience in AJAX, jQuery, Bootstrap, APIs
• Experience with Project Management systems like Jira, Trello, Click, Bug herd, Basecamp, etc.
• Experience in Shopify is preferred. High proficiency with Git.
• Must have good communication skills.

Roles & Responsibilities:

• Should be responsible for developing websites and Web Based Applications using Open
• Source systems.
• Monitor, manage, and maintain the server environments where PHP Laravel applications are
• hosted, ensuring optimal performance, security, and availability.
• Integrate third-party APIs and services as needed.
• Strong communication and interpersonal skills, with the ability to work effectively in a
• collaborative team environment.
• Actively participate in quality assurance activities including design and code reviews, unit
• testing, defect fixes, and operational readiness.
• Diagnose and resolve server-related issues, including those impacting the performance of
• Laravel applications. This includes debugging server errors, analyzing logs, and identifying
• root causes of downtime or slow response times.
• Manage development projects from inception to completion autonomously and
• independently
• Provide administrative support, tools, and documentation for specific development projects.
• Design applications and database structures for performance and scalability.
• Deliver accurate project requirements and timeline estimates, providing regular feedback
• and consistently meeting project deadlines.
• Designing and implementing web-based back-end components that are high-performing and
• scalable.
• Participating and improving development processes and tools for other development teams.
• Playing a lead role in software design, architecture, requirements analysis, investigation of
• leading-edge technologies, and software development.
• Contribute with ideas and efforts towards the project and work as part of a team to find
• solutions to various problems. 

Key Responsibilities:

• Install, configure, deploy, and administer Camunda 7 &8 for enterprise-level applications.
• Design and model BPMN workflows and DMN decisions using Camunda Modeler.
• Set up Single Sign-On (SSO), monitoring, and logging frameworks within the Camunda BPM environment.
• Develop, deploy, and monitor workflows in Camunda Cockpit, resolving any technical issues as they arise.
• Integrate Camunda workflows with Microservices and SpringBoot frameworks.
• Collaborate with database teams to design and optimize SQL queries and stored procedures for Camunda-based applications.
• Develop and consume RESTful and SOAP web services, ensuring seamless integration with external systems.
• Handle JSON and XML objects within workflows to ensure data integrity and accuracy.
• Utilize Docker and Kubernetes for containerization and orchestration of Camunda BPM services.
• Stay updated with the latest trends and best practices in Camunda BPM and related technologies.

Required Skills:

• 4-8 years of experience with Camunda BPM and Java J2EE development.
• Strong experience with BPMN workflow modeling and DMN decision modeling in Camunda Modeler.
• Proficiency in setting up and configuring SSO, monitoring, and logging frameworks in Camunda BPM.
• Experience with Microservices architecture and SpringBoot.
• Solid understanding of database concepts with practical knowledge of SQL and stored procedures.
• Expertise in developing and integrating RESTful and SOAP web services.
• Hands-on experience with JSON and XML object handling within workflows.
• Experience with Docker and Kubernetes for containerized deployments.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Relevant certifications in Camunda BPM, Java, or related technologies are a plus.

Job details

Pay

• ₹1.8LPA - ₹2.5LPA(Year)

Job type

• Full-time

Education : Any UG Degree

Shift and schedule

• Rotational shift

Location : Singanallur,Coimbatore

Mandatory :

Valid Driver’s License

Driving Skills

The role will be part of our customer success team. You will work extensively on large datasets to identify and help remediate data risks for customers from diverse domains, and support them as a trusted security advisor. 

Responsibility 

• Analyse customer data on Concentric Platform, extract relevant insights to identify data risks, develop risk remediation strategies 
• Prepare and present data risk reports to customers. Handhold them for implementation of the risk remediation strategies 
• Develop, curate and maintain training datasets for AI models 
• Label large datasets for supervised learning of AI models 
• Serve as customer’s trusted data security advisor, providing subject matter expertise, strategic guidance to drive adoption of concentric platform aligned with customer objectives

• Strong experience on with data analytics. Proven ability to extract relevant insights from big volumes of data to solve specific problems. Eye for detecting trends, anomalies in data. 
• Experience in developing training datasets for AI models and data labelling for supervised learning of AI models. 
• Excellent attention to detail 
• Customer advisory experience preferably in data security domain 
• Experience on with Excel as data analysis and reporting tool is required. Knowledge of other tools like Python, Kibana, Jira, ppt will be a plus. 
• Broad knowledge of operationalizing data security, regulations and standards will be an advantage 
• Excellent communication skills across various formats and mediums. Strong presentation and facilitation skills
• Use creative problem-solving skills to help customers reach their business goals and maximize the value they are getting from Concentric platform
• Graduate/Post Graduate in Engineering discipline from premium institute 

Required Education:

B.Tech./ BE - Computer, IT, Electronics only

Required Skills:

• 3+ year of experience in Development in JAVA technology and springboot
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 4+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Technical Leader reporting to the CTO/CEO. Your responsibilities include the following, but are not limited to:

1. Architecting, Designing and Developing Software Programmes based on requirements provided
2. Designing and Developing with a high quality of code that is modular, scalable and re-usable at all times
3. Promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times
4. Communicate effectively the system requirements to other software development teams
5. Involve pro-actively with client and their requirements
6. Evaluate and select appropriate software or hardware and suggest integration methods
7. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
8. Assist with solving technical problems when they arise
9. Ensure the implementation of agreed architecture and infrastructure
10. Address technical concerns, ideas and suggestions
11. Monitor systems to ensure they meet both user needs and business goals

YOUR ROLE SPECIFICATIONS

Areas of responsibility include but not limited to:

• Create and execute a strategy and roadmap to migrate to Dynamics 365 for all business units.
• Lead and support Trade & Logistics and Manufacturing process areas in MS Dynamics AX2012, across business units in 9+ countries.
• Interact with and manage key stakeholders in Supply Chain, Manufacturing and Sales functions to ensure seamless business execution and drive enhanced value from ERP and related IT solutions through process standardization and integration.
• Responsible for managing the MS Dynamics AX upgrades, enhancements, new functionalities, business case development and performance measurement as needed by the businesses from time-to-time.
• Evaluate and drive adoption of new technologies (like Bar Code based Inventory Management, Warehouse Management Systems, EDI interfaces with customers and 3PL partners, etc.) in Supply Chain and Manufacturing processes
• Evaluate and recommend business process improvement solutions using industry best practices.
• Manage Application Management Support (through a team from our IT Partner) for T&L and Manufacturing processes of MS Dynamics AX2012 currently and Dynamics 365 subsequently, ensuring adherence to agreed SLAs.
• Drive implementation and adoption of business analytics and KPIs using solutions like Data warehouse and Qlikview.