Engineering Manager (Web and Mobile Apps)

Job Title: Business Analyst (BA)

Job Type: Full-Time | Remote | 5 Days Working

Salary: ₹7,000 – ₹8,000 per month

Experience Required: 6 months to 1 year (Freshers with internship experience can apply)

Joining: Immediate Joiners Only

About the Role:

We are looking for freshers who have strong foundational skills and knowledge in both Business Analysis. This is a position where you will be responsible for manually handling tasks related to both business testing functions.

Key Responsibilities:

• Gather and analyze business requirements from stakeholders
• Create documentation such as BRDs, FRDs, user stories, and process flows
• Perform manual testing of software applications
• Prepare test cases, test plans, and report bugs clearly
• Collaborate with development and business teams to ensure product quality and requirement clarity
• Provide timely updates and reports on progress and findings

Requirements:

• Must have skills and knowledge in Business Analysis
• Must be able to manage both roles manually and independently
• Proficiency in tools related to BA
• Excellent communication skills in English (spoken and written)
• Must have a personal laptop and a stable internet connection
• Must be available to join immediately

Who Should Apply:

• Freshers with 6 months to 1 year of experience in relevant roles
• Candidates who are confident in handling BA
• Individuals looking to build a strong foundation in both domains in a remote, full-time role

We are looking for a trainer to deliver an advanced AI Training for Oracle Services, specifically leveraging the licensed tool Claude.

The scope of the training should cover the following topics:

• EBS Form Designing using AI
• APEX Form Designing using AI
• Report Generation (.rdf, Fusion BIP) using AI
• Report Bursting using AI
• PaaS/VBCS Form Personalization using AI tools
• Fusion Form Customization using Groovy Script and AI
• EBS to Fusion Form Conversion
• APEX to Fusion Form Conversion

The expected number of participants is 15, and the training is preferred to be conducted offline.

Key Responsibilities:

- Design, develop, and execute automated test scripts for trading applications.

- Work with product owners and business analysts to understand and write the acceptance test cases.

- Collaborate with developers, product managers, and other stakeholders to understand requirements and create test plans.

- Perform regression, performance, and end to end testing to ensure software reliability.

- Identify, document, and track defects using appropriate tools and methodologies.

- Maintain and enhance existing test automation frameworks for both frontend and backend.

- Report on coverage, functionality, defect aging, closure reports to the stakeholders so that they know the stability of releases.

- Integrate automation cases into CI/CD pipelines

Qualifications:

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- Proven 5+ Years experience in automation testing for web and backend applications.

- Strong knowledge of testing frameworks (e.g., Selenium, Cypress, JUnit, TestNG, Playwright).

- Experience with API testing tools (e.g., Postman, SoapUI, RestAssured).

- Familiarity with programming languages such as Java, Python, or JavaScript.

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus

Position Title: Sales Specialists/Executives

• Location: PAN India (*Tier 1, Tier 2, Tier3)
• Salary Range: 4 LPA to 5.5 LPA (includes performance bonus of 1 lac)+ Incentives+ Perks+ TA+ DA
• Education: Bachelor's degree in any stream or Master's degree/MBA
• Experience: Min 2- 3 years in Sales with a background from industries such as (IT, Telecom, Broadband, Mobility, SIM card sales/distribution, Credit Card sales/promo on, B2B (Business-to-Business), B2C (Business-to-Customer), FMCG or any field sales experience candidates.

Key Skills:

1. Self-driven, dynamic, and confident individual with a result-oriented approach.

2. Top achiever or best performer in previous organization.

3. Customer-focused attitude with strong follow-up skills.

4. Ability to work independently and as part of a team.

5. Proficiency in MS Office and preferably CRM software.

Job Title: Senior Developer – ServiceNow (TSM/CSM – Telecom Domain)

Role Overview:

We are seeking a highly skilled Senior ServiceNow Developer with a strong background in either Telecommunication Service Management (TSM) or Customer Service Management (CSM), with hands-on telecom domain experience. This is a technical lead role focused on developing scalable, maintainable ServiceNow applications and integrations tailored for communication service providers (CSPs).

The ideal candidate will have at least 5 years of experience in ServiceNow development, solid scripting and integration expertise, and deep understanding of ITIL processes and telecom service modeling.

⚠️ Note: We are specifically looking for candidates with practical experience in CMDB development and the TSM/CSM domain. Prior candidates with limited hands-on experience or inability to demonstrate scripting proficiency will not be considered.

Key Responsibilities:

• Lead configuration and customization of ServiceNow modules – primarily TSM (Change, Problem, Incident, Service Order Management, Technical Catalog, Inventory) or CSM in telecom use cases
• Work closely with architects and business analysts to implement solutions aligned with CSDM, telecom data models, and TM Forum frameworks
• Develop REST/SOAP-based integrations with external OSS/BSS platforms, network management systems, and other IT tools
• Write clean, efficient JavaScript-based scripts (Business Rules, Script Includes, UI Policies, Client Scripts, etc.)
• Build and manage Service Portals, Catalog Items, and associated workflows using Flow Designer and IntegrationHub
• Design and implement CMDB structures relevant to telecom resources (CFS/RFS layers) and manage relationships via CI classes
• Implement automated testing (ATF) and follow CI/CD best practices using update sets and DevOps tools
• Troubleshoot complex production issues across TSM/CSM workflows and propose platform optimizations
• Mentor junior developers and contribute to platform documentation, review processes, and governance best practices

Required Skills & Experience:

• 5+ years of ServiceNow development experience, with a minimum of:
• 2+ years in ServiceNow TSM (preferred)
• Or CSM module experience with telecom domain projects
• Deep expertise in ServiceNow APIs, custom scripting, and REST/SOAP integrations
• Strong understanding of telecom service modeling (CFS/RFS/resource mapping)
• Hands-on experience with:
• CMDB and CSDM modeling for telecom services
• Incident, Change, Problem, Case Management workflows
• Service Portals, Business Rules, Client Scripts, UI Policies
• Experience implementing Service Order Management, Service Inventory, and Technical Catalog in telecom
• Familiarity with TM Forum APIs and standards (eTOM, SID, TMF620, TMF641)
• Knowledge of ITIL processes and best practices for support and service delivery

Preferred Qualifications:

• ServiceNow Certifications:
• Certified System Administrator (CSA)
• Certified Application Developer (CAD)
• Certified Implementation Specialist – TSM or CSM
• Prior experience with OSS/BSS systems like Amdocs, Netcracker, Ericsson, or Nokia
• Exposure to 5G, SDN/NFV, network slicing, or cloud-native network architectures
• Experience with Automated Test Framework (ATF), Scoped Apps, and UI Builder

⚠️ Important Candidate Evaluation Notes:

• Candidates must demonstrate hands-on experience in:
• TSM or CSM in a telecom setting
• CMDB development and customization
• Scripting and API development (evaluated during technical screening)
• Candidates unable to clearly articulate their work in TSM/CSM modules or complete basic script evaluations will not move forward

Project Scope

To perform a due diligence task on the Company’s current Salesforce environment.

The environment analysis primary focuses of current salesforce components and objects “as is” state to delivery business function like:

• Salesforce Environment Analysis
• Salesforce Product Customization and High-level Design analysis
• Salesforce detail insight analysis and documentation
• Data flow in salesforce and integration and migration analysis and documentation
• Salesforce Deployment practices and Reporting analysis
• Salesforce day to day operation and user experience documentation
• Salesforce due diligences presentation to stakeholders
• Sales cloud

• 0-2 years exp in Product Support Role.
• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product specific queries, MySQL.
• Consistently Deliver customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

Responsibilities

• Take product ideas from ideation to implementation.
• Collaborate with Product and Design to create robust and usable features.
• Take ownership of the architecture for best performance and usability.
• Lead engineering discussions to ensure the best practices, maintainability and security of the application.
• Participate in design and code reviews.
• Lead and mentor the team of developers, to drive business objectives.

We are looking for

• 4+ years of experience building quality applications.
• Proficient in client-side JS frameworks such as React.js
• Passion for best design and coding practices and a desire to develop new bold ideas.
• Strong customer focus, ownership, and self-drive.
• Experience in planning, designing architecture and leading teams.
• Experience with SaaS products or an early stage startup is a plus.